Chevrolet Impala Complaints (2004)

1,074 consumer complaints on file.

#10124599June 8, 2005
ENGINE AND ENGINE COOLING
DEX-COOL ANTIFREEZE TURNED BROWN AND SLUDGED UP. LESS THAN ONE YEAR AND 16,200 MILES ON VEHICLE. TOOK TO DEALER AND HAD SYSTEM FLUSHED, RESERVOIR REPLACED AND NEW COOLANT ADDED. I WILL TAKE IT BACK FOR THE SAME THING EVERY YEAR. MANY PEOPLE I'VE SPOKEN TO WITH GM VEHICLES HAVE EXPERIENCED THE SAME THING WITH THIS COOLANT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119948June 7, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT: THE VEHICLE HAS NO CHILD SAFETY LOCKS IN THE REAR OF THE VEHICLE. *NM THE CONSUMER WAS PULLING INTO THE DRIVEWAY AND FOUND THAT THE CHILD UNLOCKED THE DOOR WHILE THE VEHICLE WAS IN MOTION. THE CONSUMER FELT THAT A RECALL SHOULD BE ISSUED. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121519May 13, 2005
STRUCTURE
2004 CHEVROLET IMPALA EXPERIENCING PROBLEMS WITH THE WINDSHIELD AND DASHBOARD GLARE. *MR (SOLAR RAY WINDSHIELD) THIS PROBLEM COMPLETELY DISTORTED THE CONSUMERS VISION IN SOME INSTANCES. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119893May 4, 2005
ENGINE AND ENGINE COOLING:ENGINE
ENGINE IS CONSUMING OVER A QUART OF OIL APPROX. EVERY 1800-2000 MILES. I WAS SHOWN A BULLETIN THAT SAID THAT THERE WAS A PROBLEM WITH OIL CONSUMPTION AT THE DEALERSHIP. I BROUGHT THE CAR IN TWICE TO THEM EACH TIME THE LOW OIL LIGHT CAME ON AND EACH TIME THEY TOLD ME THERE WAS NOTHING THAT COULD BE DONE BUT TO CHECK IT EVERY DAY OR TWO AND KEEP TRACK THEN COME IN WITH MY NOTES TO SEE WHAT WAS HAPPENING. I BROUGHT THE CAR TO MY REGULAR GARAGE THE NEXT TIME THE OIL WAS LOW AND 4 MECHANICS INFORMED ME THAT THE RATE OF OIL CONSUMPTION WAS NOT REGULAR AND THAT THERE IS A PROBLEM IF IT IS NOT MAKING IT PASSED 2000 MILES BEFORE IT LOSES OVER A QUART OF OIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119553May 3, 2005
CHILD SEAT
CONSUMOR STATES: DOES NOT HAVE CHILD SAFETY LOCKS SHOULD HAVE BEEN THERE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119316April 28, 2005
SERVICE BRAKES, HYDRAULIC
COMPLAINT REGARDING THE RESPONSE TO THE MANUFACTURER'S RECALL BY THE DEALERSHIP. *MR RECALL CAMPAIGN #04V287000. THE VEHICLE HAD BEEN DRIVEN 3,738 MILES WITHOUT THE CONSUMER BEING NOTIFIED BY GM OR THE DEALERSHIP. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115102March 14, 2005
ELECTRICAL SYSTEM:STARTER ASSEMBLY
CONSUMER WAS UNABLE TO START THE VEHICLE. SHE TRIED NUMEROUS TIMES AND WAS NOT SUCCESSFUL. VEHICLE WAS TOWED TO THE DEALER, AND MECHANIC REPLACED THE STARTER. HOWEVER, THE PROBLEM RECURRED, AND THE STARTER WAS REPLACED AGAIN. ALSO, WHILE DRIVING AT ANY SPEED, VEHICLE STALLED . DRIVER WAS ABLE TO RESTART VEHICLE. HOWEVER, THE PROBLEM RECURRED, AND VEHICLE WAS TOWED TO A DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113743March 7, 2005
SERVICE BRAKES, HYDRAULIC
' RECALL CAMPAIGN' ISSUED ON 2004 CHEVROLET IMPALA FOR FRONT BRAKE CALIPER BOLT. *BF THE CONSUMER STATED GM STILL HAS NOT SENT HIM AN OFFICIAL RECALL LETTER EVEN AFTER THE WORK WAS PERFORMED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113424March 4, 2005
VEHICLE SPEED CONTROL
THE SPEEDOMETER FAILED TO OPERATE. THE VEHICLE WAS AT TWO DIFFERENT DEALERS', AND THEY WERE UNABLE TO CORRECT THE PROBLEM. CONSUMER WAS CONCERNED THAT HE WAS UNABLE TO JUDGE HOW FAST THE VEHICLE WAS TRAVELING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110293February 10, 2005
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
HVAC SYSTEM IN THE 2004 IMPALA HAS A PROBLEM. THE AC COMPRESER RUNS IN THE HEAT ONLY MODE AT TEMPS AS LOW AS 30 DEGREES. THIS CAUSES THE INSIDE WINDOWS TO FOG UP ON THE INSIDE AND IF THE VECH IS LEFT PARKED OUTSIDE ALL THE WINDOWS WILL FOG UP. THE ONLY WAY TO KEEP ALL WINDOWS CLEAN IS TO OPEN ONE OF THE WINDOWS A LITTLE AND RUN DEFROST WITH AT LEAST HALF SPEED. IF YOU DO NOT DO THIS THE FRONT AND SIDE WINDOWS FOG UP AND IT IS VERY HARD TO CLEAT THE SIDE WINDOWS. THIS PROBLEM IS CAUSING MY GAS MILEAGE TO GO DOWN AND MAKING IT HARD TO DRIVE WHEN IT IS COLD OUT. DEALER SAID IT IS OK. THE MANUAL SAYS THE AC SOULD ONLY RUN ABOVE 40 AND ONLY IN DEFROST OR DEMIST MODES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107648January 20, 2005
STEERING
FRONT END- ABOUT ONE WEEK AFTER PURCHASING VEHICLE FROM A DEALERSHIP, THE FRONT END FELT LIKE IT WAS GOING TO FALL IN. THE WHEELS FEEL LIKE THEY WERE GOING TO ROLL OFF, THERE'S A CLICKING NOISE WHEN STEERING WHEEL IS TURNED. FEELS LIKE THE FRONT END IS GOING TO FOLD IN. TOLD INTERMEDIATE SHAFT 100% SAFE TO DRIVE AND STILL WAITING FOR PART FOR ABOUT A MONTH NOW. WHEN DID PROBLEM FIRST GET REPORTED TO CHEVY? WHEN ARE CONSUMERS GOING TO BE MADE AWARE? AFTER PURCHASING VEHICLE TO FIND THEY HAVE A PROBLEM? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104330December 22, 2004
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
1) EVENTS LEADING UP TO THE FAILURE - IT ALL STARTED OUT OF THE BLUE ABOUT 2 WEEKS AGO. I HAVE AN INTERMITTENT FAILURE OF THE BLINKER MECHANISM OF THE TURN SIGNALS. WHEN IT DOES NOT WORK, THE LEVER IS TURNED FOR EITHER LEFT OR RIGHT TURN AND THE SIGNAL STAYS LIT, BUT NOT BLINKING. MOST OF THE TIME, THOUGHOUT THE DAY, THE SIGNALS BLINK PROPERLY. 2) FAILURE AND ITS CONSEQUENCES - THIS IS OBVIOUSLY A SAFETY ISSUE IN THAT DRIVERS FOLLOWING ME WOULD NOT BE AS ALERT TO A NON-BLINKING LIGHT AS THEY WOULD BE FOR A BLINKING LIGHT. 3) BOTH MYSELF AND MY LOCAL GAS STATION REMOVED AND AND RESEATED THE POSSIBLE OFFENDING FUSE AND ASSOCIATED RELAY MODULE. HE EVEN INDICATED THAT BOTH CHEVROLET AND PONTIAC CARS HAVE TURN SIGNAL ARMS WITH SHORTS IN THEM. I COULD NOT FIND ANY RECALLS INDICATING A SHORT IN THE TURN SIGNALS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098943December 8, 2004
AIR BAGS:FRONTAL
DURING A FRONTAL COLLISION AT 30 MPH, THE FRONT AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED MINOR INJURIES. THE VEHICLE WAS TOWED. *AK GENERAL MOTORS REFUSED TO CHECK THE VEHICLE AIR BAGS UNLESS THE CONSUMER PAID FOR IT TO BE TOWED TO THEM. *TC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10103185December 6, 2004
AIR BAGS:FRONTAL
DURING A 40 MPH FRONTAL VEHICLE COLLISION FRONT AIR BAGS DID NOT DEPLOY. CONSUMER SUSTAINED MINOR INJURIES, AND HAD THE VEHICLE TOWED. DEALERSHIP WILL BE NOTIFIED OF THE PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10098125November 1, 2004
ENGINE AND ENGINE COOLING
MY "LOW OIL LEVEL" LIGHT CAME ON AFTER 2000 MILES. I HAD THE OIL CHANGED, IT WAS A QUART LOW. I WAS TOLD THAT NEW VEHICLES SOMETIMES "ABSORB" OIL THE FIRST TIME. THE LIGHT CAME ON AGAIN AT 5000 MILES, THE OIL WAS OVER A QUART LOW. IT WAS IMPLIED THAT I WAS NOT RESETTING THE CHANGE OIL LIGHT PROPERLY. THE ENGINE OIL LIGHT CAME ON AT 9000 MILES. AT THIS POINT I PAID FOR AN OIL CHANGE AND AN OIL CONSUMPTION TEST WAS DONE. THE LOW OIL LIGHT CAME ON AGAIN AT 10,000 MILES. THE DEALERSHIP MADE A SERVICE APPOINTMENT, TOPPING OFF THE OIL SINCE IT WAS A QUART LOW AND I SHOULDN'T GO FOUR DAYS WITH THE OIL A QUART LOW. WHEN I RETURNED FOR THE SERVICE APPOINTMENT MY OIL LEVEL WAS ONLY 1/2 QUART LOW. THEY HAD FORGOTTEN THAT THEY TOPPED IT OFF. I HAD TO PAY FOR ANOTHER OIL CHANGE AND ANOTHER OIL CONSUMPTION (DYE TEST) WAS STARTED. I WAS SHOWN A NOTICE THAT WAS SENT TO THE DEALERSHIP REGARDING DEFECTIVE GASKETS OR SEALS ON 2004 IMPALAS. TO DATE I HAVE HAD FOUR OIL CHANGES, ALL OF WHICH THE OIL LEVEL WAS OVER A QUART LOW. I WOULD THINK THAT THERE WAS ENOGH EVIDENCE TO WARRANT THE REPAIR TO MY VEHICLE WITHOUT HAVING TO PAY FOR ANOTHER OIL CHANGE AND WAIT 2000 MILES. I AM CONCERNED THAT IF OIL IS BEING CONSUMED IT HAS TO EFFECT OTHER PARTS OF THE ENGINE. THE OIL HAS TO GO SOMEWHERE. AGAIN, I WAS TOLD THAT IT WOULD NOT CAUSE ANY EFFECT TO ANY OTHER PART OF THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098066October 31, 2004
STEERING
ODOMETER 1120 MILES - CHEVROLET IMPALA LS - PURCHASED NEW IN JUNE, 2004. SITUATION: AS I WAS EXITING THE LIE VIA THE WOODHAVEN BLVD OFF RAMP GOING WESTBOUND, I WAS GOING THE RECOMMENDED SPEED LIMIT (20 MILES PER HOUR). AS I WAS FOLLOWING THE CURVE OF THE ROAD, THE STEERING WHEEL SUDDENLY JERKED TO THE LEFT, DIRECTING THE CAR TOWARDS THE ROADSIDE CURB. IN TURNING THE STEERING WHEEL TO THE RIGHT TO CORRECT, THERE WAS A LOT OF RESISTANCE AND IT WAS HARD TO TURN. THE FRONT LEFT WHEEL HIT THE CURB. THE CAR MOVED OFF THE CURB IN THE DIRECTION TO THE RIGHT. THE CAR FELT LIKE IT WAS GRINDING METAL AND SLOWED DOWN CONSIDERABLY. DAMAGE: MY INSPECTION OF THE CAR REVEALED THAT THE FRONT DRIVERS SIDE WHEEL WAS PUSHED BACK IN ITS FRAME TOWARDS THE REAR OF THE CAR. THE RIM OF THE WHEEL WAS SCRATCHED AND SMALL CHUNKS OF THE TIRE WERE RIPPED OFF. THE BACK DRIVERS SIDE TIRE APPEARED TO BE SCRAPED AS WELL. I AM UNSURE OF BODY OR FRAME DAMAGE. REPAIR: BUMPER COVER, LT FENDER, LT APRON PANEL, ENGINE CRADLE - PULL & ALIGN STEERING GEAR & LINKAGE, LT ROCKER MOLDING. REPLACED: LT FRONT LINER, LT FRONT & REAR ALLOY WHEELS, LT FRONT TIRE, LT FRONT LOWER CONTROL ARM BUSHING, LT AXLE ASSEMBLY 3.8 LITER, LT STRUT SOFT RIDE, LT OUTER TIE ROD, LT INNER TIE ROD PILLARS - ROCKER & FLOOR, CORROSION PROTECTION. OLD PART AVAILABILITY - NO. JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10096397October 25, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SUSPENSION:FRONT
I PURCHASED A 2004 CHERVOLET IMPALA FROM C & O MOTORS IN ST. ALBANS WEST VIRGINIA ON MARCH 23,2004. THE VEHICLE ONLY HAD TWO MILES ON THE ODOMETER. EVER SINCE I HAVE HAD THE VEHICLE, I HAVE HAD CONTINUED BRAKE PROBLEMS, FRONT END SUSPENSION PROBLEMS, NOISES COMING FROM THE DASH OF THE VEHICLE, AND A POPPING AND CRACKING SOUND COMING FROM THE FRONT END OF THE VEHICLE. SINCE I HAVE HAD THIS VEHICLE I HAVE HAD ALL 4 TIRES REPLACED, ALL HUB CAPS REPLACED, ALL LUG NUT COVERS REPLACED, 2 RACK OF PINIONS REPLACED, 2 STEERIND SHAFTS REPLACED, BOTH SIDES OF UPPER MOUNT AND BARINGS REPLACED, FRONT END SUSPENSION BOLTS REPLACED AND TIGHTENED SEVREAL TIMES, AND NO HAVE AN ELETRICAL PROBLEM WHEN ROLLING UP THE WINDOWS THE LIGHTS DIM, AND FRONT HEAD LIGHT LENS ALWAYS HAS MOSITURE IN THEM WHENIT RAINS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093010September 22, 2004
STRUCTURE:FRAME AND MEMBERS, POWER TRAIN:DRIVELINE, POWER TRAIN:AXLE HUBS, SERVICE BRAKES, AIR:DISC:ROTOR, WHEELS, UNKNOWN OR OTHER
BOUGHT A 2004 FROM RUSS DARROW GROUP IN MADISON WI. THIS CAR WAS A RENTAL CAR WE PAID 19K FOR IT AND IT HAS 30K MILES ON IT. IT SHAKES WHEN DRIVING OVER 50MPH AND THE BRAKES ARE UNRELIABLE. THE SALESMAN COOERICED US INTO THIS CAR, AND WE TRIED TO RECTIFY THE MATTER WITHIN 48 HOURS, BUT THEY WON'T COOPERATE. THERE ARE 2004 CARS WITH 0 MILES FOR LESS MONEY, THAT HAVE NOT BEEN IN ANY ACCIDENTS. THE FRONT END IS OUT OF ALLIGNMENT AND IT IS UNSAFE TO DRIVE. IT IS A 2004 CHEVY IMPALA. WE WANT A DIFFERENT, SAFE CAR, WE DO NOT WANT THIS FIXED. THE PAYMENTS ARE ALMOST 500 PER MONTH FOR SIX YEARS. THERE ARE THREE DIFFERENT MILEAGE AMOUNTS ON THE PAPERS AND ON THE CONTRACT THE ODOMETER SAYS 0 STRIKEN OUT. PLEASE HELP. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093028September 22, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR PARKED ON HILL WITH EMERGENCY BRAKE ENGAGED. WHEN BRAKE WAS RELEASED, CAR ROLLED BACKWARDSAS IF IN NEUTRALAL, EVEN THOUGH IT WAS IN PARK. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10094567August 29, 2004
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE STALLED INTERMITTENTLY AT ANY SPEED. VEHICLE HAD BEEN TO DEALER ON FOUR SEPARATE OCCASIONS, AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM.*AK THE VEHICLE HAS STALL A TOTAL OF EIGHT TIMES. THE VEHICLE HAS BEEN TAKEN TO THE DEALER ON FOUR OCCASIONS BUT NO CODES WERE FOUND DURING TESTING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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