Chevrolet Impala Complaints (2004)

1,074 consumer complaints on file.

#10174212November 24, 2006
STEERING:RACK AND PINION:PINION SHAFT
CLUNKING NOISE IN FRONT END STEERING , WENT TO DEALER WAS TOLD I WOULD HAVE TO REPLACE STEERING PART THAT WAS BEGINNING TO SEIZE , I THINK THAT THIS IS A REAL SAFETY ISSUE SEEING THAT IF THE STEERING SEIZED I WOULD BE UNABLE TO STEER THE CAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173591November 15, 2006
ELECTRICAL SYSTEM
I WAS DRIVING TO SCHOOL, I WENT TO PUSHING MY CIGARETTE LIGHTER AND WHEN I DID I NOTICED THAT THERE WAS AN ODD SMELL COMING FROM THE CAR, THEN I NOTICED SMOKE COMING FROM UNDER THE CONSOLE WHERE YOU PUT THE CAR IN GEAR, THEN I HAD TO PULL OVER THE CAR BECAUSE THERE WAS SO MUCH SMOKE THAT I COULDN'T SEE AND I COULD HEAR A CRACKLING SIZZLING NOISE, SO I PULLED AT THE PIECE THAT COVERS UP THE GEARS AND SEEN THAT THE WIRES WHERE BURNING IT LOOKED AS IF WHERE THE SPRING THAT LIGHT DYNAMITE OR SOMETHING SO I DID THE ONLY THING I COULD DO I POURED MY SODA ON THE WIRES BECAUSE I WAS SCARED THE CAR MIGHT HAVE BLOWN UP WITH ME AND MY 10 MO. OLD BOY AND 3 YEAR OLD GIRL RIGHT THERE. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10173122November 10, 2006
STEERING
2004 CHEVY IMPALA HAS A CLUNK NOISE IN STEERING COLUMN WHEN TURNING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173013November 9, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE SPEEDOMETER INTERMITTENTLY PROVIDED AN INCORRECT READING. THE DEALER AND MANUFACTURER WERE NOT ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168245September 14, 2006
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED WHEN THE BRAKE WAS APPLIED, THE PEDAL PULSATED AND THE VEHICLE SHOOK. THE FRONT ROTORS WERE REPLACED TWICE AND THE FRONT AND REAR BRAKES AND REAR ROTORS WERE REPLACED ONCE. THE SHAKING STOPPED FOR ONE WEEK, BUT THEN THE SHAKING PERSISTED. THERE WAS A NHTSA RECALL, # 04V287000, REGARDING THE SERVICE BRAKES, HYDRAULIC. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167439September 6, 2006
STEERING
USED VEHICLE PURCHASE - CLUNK IN STEERING UPON TURNING - BUT NOT ALL THE TIME. CONCERNED THIS IS A SAFETY ISSUE. WHAT IF STEERING GOES OUT? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167521September 6, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION HAS SUFFERED A FAILURE OF THE SOLENOID AND VALVE BODY. APPARENTLY THROUGH SPEAKING WITH SOME OTHER OWNERS OF THE SAME CAR, IT IS A KNOWN ISSUE BY GM AS THEY HAVE ISSUED SERVICE BULLETINS IN RELATION. THIS HAS OCCURRED IN CARS AS EARLY AS 30,000 MILES. IT CAUSES THE VEHICLE TO SHIFT HARD AND THE TRANSMISSION TO FAIL AS AN END RESULT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167334September 5, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRICAL SYSTEM:IGNITION, TIRES
UNABLE TO CONTROL STEERING HYDROPLANING WITHOUT JUST CAUSE OTHER THAN RAIN, ALSO NOISE WHEN TURNING THE STEERING WHEEL, AND BACKING IT, AND IT DRAGS WHEN KEY IS TURNED TO START. THE SPEED,TEMP,AND GASOLINE GAUGE ISN'T WORKING. I DO NOT LIKE TO DRIVE THIS CAR IN THE RAIN AND IF I CAN AVOID IT, I WILL NOT DRIVE, THE PROBLEMS BEGAN IN THE PAST 3 WEEKS MILES IS STILL FAIRLY LOW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167408September 5, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED THE VEHICLE SPEEDOMETER LOCKED AT 60 MPH, AND DID NOT KEEP AN ACCURATE SPEED ABOVE 60 MPH. THE VEHICLE WAS NOT TAKEN TO A DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164717August 7, 2006
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED WHILE DEPRESSING THE BRAKE PEDAL THERE WAS A POPPING NOISE AT ANY SPEED. THERE WAS AN NHTSA RECALL, # 04V287000, REGARDING THE SERVICE BRAKES, HYDRAULIC. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163100July 21, 2006
VEHICLE SPEED CONTROL
DT*: THE CONTACT STATED AFTER STARTING THE VEHICLE AND SHIFTING INTO REVERSE, THE ENGINE REVVED WITHOUT WARNING AND ACCELERATED OUT OF CONTROL HITTING SEVERAL OBSTACLES. THE VEHICLE WAS TOTALED. THE DEALER HAS BEEN ALERTED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10162914July 19, 2006
STEERING
WHEN TURNING THE STEERING WHEEL THERE IS A CLUCKING SOUND COMING FROM THE FRONT END> IT SOUNDS LIKE SOMETHING IS LOOSE. TOOK IT TO THE CHEVY DEL. AND WAS TOLD THAT THEY KNOW ABOUT THE PROBLEM THAT ALL IMPALAS MAKE THIS NOISE AFTER SO MANY MILES. THEY SAID THEY WOULD HAVE TO REPLACE THE STEERING SHAFT. THIS CAR HAS 50,000 MILES AND THEY TELL ME THEY STEERING SHAFT NEED TO BE REPLACED. THIS TELLS ME THEY HAVE A PROBLEM WITH THEIR PARTS AND THEY KNOW THERE IS A PROBLEM AND THEY DO NOT WANT TO FIX IT. NOW STEERING SHAFTS SEEM TO ME TO BE A VERY IMPORTANT PART OF THE CAR AND THAT IF IT FAILS SOMEONE IS GOING TO GE HURT. SO DOES THIS MAKE IT A SAFETY PROBLEM? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161630July 6, 2006
ENGINE AND ENGINE COOLING
THIS VEHICLE HAD A HEAD GASKET REPAIRED UNDER STANDARD 3 YEAR/36,000 MILE WARRANTY. WE ARE NOW TOLD WE HAVE ANOTHER HEAD GASKET OR HEAD PROBLEM AT 49,000 MILES. THIS APPEARS TO BE AN ENGINE MANUFACTURER PROBLEM OR I GOT A LEMON ENGINE FROM CHEVROLET? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160366June 21, 2006
STEERING:COLUMN, SERVICE BRAKES, HYDRAULIC
WHEN TURNING LEFT OR RIGHT THERE IS A CLICKING SOUND COMING FROM THE TURN IN THE STEERING. DURING THE TURN IT FEELS AS THOUGH THERE IS A BREAK IN THE STEERING LINE. IT SEEMS AS IF IT WERE A CHAIN I WOULD SAY ITS MISSING ABOUT 4 LINKS. I TOOK IT IN FOR THIS PROBLEM ABOUT 6 MONTHS AGO AND IT WAS RESOLVED FOR A WHILE. I WAS TOLD THE STEERING COLUMN NEEDED TIGHTENING. HERE IT IS DOING THE SAME THING FOR THE LAST 2 MONTHS. NOW I NOTICE THE BRAKING IS NOT STOPPING IN THE MANNER IT SHOULD. I HAVE NEARLY REARENDED A FEW PEOPLE IN THE LAST 2 MONTHS OR CONTINUED JUST PAST THE STOP LINE AT AN INTERSECTION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158957June 4, 2006
EXTERIOR LIGHTING:HEADLIGHTS
I WAS DRIVING HOME ONE NIGHT AT ABOUT 9:30 IN THE COUNTRY AND IT WAS PITCH-BLACK WHEN ALL OF A SUDDEN MY HEADLIGHTS GO OUT. I HAD TO BE GOING ABOUT 55 MPH WHEN THIS OCCURRED. THEY WOULDN'T COME BACK ON UNTIL I PULLED THE DIMMER SWITCH IN AND OUT REPEATEDLY. LUCKILY I WAS FAMILIAR WITH THE AREA TO COME TO A STOP WITHOUT INCIDENT. WITHIN THE NEXT COUPLE OF DAYS I WILL BE TAKING MY CAR IN TO A DEALER AND GET AN INSPECTION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157980May 22, 2006
EXTERIOR LIGHTING:HEADLIGHTS
DT*: THE CONTACT STATED THE HEAD LIGHTS FAIL INTERMITTENTLY WITHOUT WARNING. THE PROBLEM BEGAN FOUR MONTHS AGO AND THE VEHICLE WAS TAKEN TO SERVICE DEALER WHO REPLACED AN UNKNOWN MODULE. THE PROBLEM HAS NOW RETURNED AND THE HEAD LIGHTS GO OUT WITHOUT WARNING AND RE ILLUMINATE WITHOUT WARNING. MANIPULATING THE SWITCH DOES NOT AUTOMATICALLY MAKE THE LIGHTS RE ILLUMINATE. THE CONTACT IS PLANNING TO MAKE AN APPOINTMENT WITH THE DEALER LATER TODAY FOR INSPECTION. THE VEHICLE IS A POLICE CRUISER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154207March 30, 2006
ELECTRICAL SYSTEM:WIRING, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
DT*: THE CONTACT STATED WHILE DRIVING 55MPH, SMOKE WAS NOTICED COMING FROM THE BACK REAR WINDOW. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD FOR INSPECTION. THE VEHICLE PROCEEDED TO ERUPT INTO FLAMES AND ENGULF THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND PROVIDED A WRITTEN REPORT. THE FIRE MARSHALS REPORT STATED THE FIRE WAS ELECTRICAL AND STARTED WITH A SHORT IN THE WIRING TO THE REAR DEFROSTER. THE VEHICLE WAS INSPECTED BY THE INSURANCE COMPANY AND DEEMED TOTALED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10151345February 27, 2006
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
THE JACK SUPPLIED WITH A 2004 CHEV IMPALA WAS USED FOR THE FIRST TIME ON ASPHALT SURFACE ON A LESS THAN 1% GRADE. WHILE THE VEHICLE WAS JACKED UP TO REPLACE A TIRE WITH NO STRESS ON THE WHEEL OR VEHICLE, THE JACK FAILED AND DROPPED THE VEHICLE TO THE GROUND. THE JACK BENT AND THE CENTER ALL THREAD SCREW ALSO BENT. THE OEM SUPPLIED EQUIPMENT IS INADEQUATE TO ELEVATE THE VEHICLE SAFELY TO REPLACE A FLAT TIRE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149688February 8, 2006
AIR BAGS:FRONTAL
MY HUSBAND WAS GOING ABOUT 35 MPH WHEN A TRUCK PULLED OUT IN FRONT OF HIM. HE COULD DO NOTHING BUT HIT HIM ALMOST STRAIGHT ON (T-BONE). HE DID APPLY THE BRAKES AND WAS WEARING HIS SEAT BELT BUT STILL CRUSHED HIS STERNUM ON THE STEERING WHEEL. THE AIR BAGS DID NOT DEPLOY! HE HAS BEEN IN TERRIBLE PAIN AND WAS VERY RELIEVED HE DID NOT HAVE MORE SERIOUS INJURIES. ALTHOUGH I THINK HIS IS QUITE SERIOUS!*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10150837February 7, 2006
SUSPENSION
2004 CHEVROLET IMPALA SQUEAKS INTERMITTENTLY ON THE PASSENGER SIDE WHEN DRIVING ON UNEVEN OR ROUGH PAVEMENT. *TS SEVERAL DEALERS HAVE TRIED TO RECTIFY THE PROBLEM, BUT HAVE BEEN UNSUCCESSFUL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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