Chevrolet Impala Complaints (2004)

1,074 consumer complaints on file.

#10837564February 22, 2016
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ENGINE CAUGHT FIRE. THE CONTACT SMELLED SMOKE COMING FROM THE ENGINE. THE VEHICLE WAS NOT DESTROYED. THERE WERE NO INJURIES SUSTAINED. THE CONTACT AND HER HUSBAND EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 136,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10836911February 18, 2016
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836929February 18, 2016
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, A STRONG ODOR OF FUEL WAS NOTICED WITHIN THE VEHICLE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLANT) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825923February 12, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I BOUGHT MY 2004 CHEVROLET IMPALA (3800 V6 ENGINE) NEW, WHICH HAS NOW LESS THAN 12,000 MILES, & I DROVE PRIMARILY FOR RUNNING ERRANDS. ONE MONTH AGO, ITS BODY COMPUTER MEMORY WENT BONKERS. THE DAY AFTER I RETURNED AFTER XMAS, I WENT TO GET GROCERY. AS THE CAR WAS NORMAL THE PREVIOUS DAY, I DID NOT EXPECT ANY PROBLEM. HOWEVER, UPON FINISHING SHOPPING 30 MINUTES LATER, I FOUND THE CAR (1) HONKING NON-STOP, (2) ITS DOME LIGHTS COULD NOT BE TURNED OFF, (3) THE 'DOOR AJAR' WARNING JINGLED ALL THE WAY ' EVEN THOUGH I STOPPED BY ROADSIDE TO ENSURE ALL DOORS WERE CLOSED. ON TOP OF THAT, (4) THE TURNING SIGNALS (BOTH LEFT & RIGHT) STOPPED WORKING. ABOUT 5 MINUTES AFTER RETURNING HOME AND LOCKING UP THE CAR, (5) THE HONKING/DOME LIGHTS/DOOR WARNING STARTED AGAIN. ALTHOUGH I RESET THE CONTROL PANEL, THE PROBLEMS DID NOT GO AWAY. I THEREFORE TOOK THE CAR TO THE DEALER, BUT THEIR MECHANIC COULD NOT FIND THE CAUSES OFFHANDEDLY, AND AN APPOINTMENT WAS MADE TO THOROUGHLY CHECK THE CAR WITH DIAGNOSTIC INSTRUMENTS. HOWEVER, ON THE DAY OF THE APPOINTMENT (1/26/16), EVERYTHING WAS NORMAL AGAIN, AND DIAGNOSTIC TESTS COULD NOT FIND ANYTHING WRONG BY THE DEALER. TODAY (2/12/16), THE TURNING SIGNALS MALFUNCTIONED AGAIN BRIEFLY AND WORKED AGAIN, BUT (6) THE INSTRUMENT PANELS WERE ALL ERRONEOUS, WITH READINGS OF FUEL, COOLANT TEMPERATURE, TACHOMETER ABOVE LIMITS - EVEN WHEN THE CAR IS STATIONARY. I EXPECT THAT IT IS A MATTER OF TIME THAT (7) THE SPEEDOMETER WILL ALSO GO DEFECTIVE. AT THAT TIME, THE DASH BOARD WILL HAVE TO BE REPLACED AS A WHOLE, COSTING MORE THAN $500 DOLLARS. OBVIOUSLY, THE COMPUTER SYSTEM IS NOT WORKING RIGHT. I SHOULD ADD THAT MY CAR HAS BEEN MAINTAINED REGULARLY WITH THE DEALER. I HOPE MY REPORT WILL BRING NHTSA'S ATTENTION TO THE ABOVE PARTS/WORKMANSHIP PROBLEMS OF GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825539February 11, 2016
STEERING, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT TURNED OFF THE HIGH BEAM HEADLIGHTS AND THE ELECTRICAL SYSTEM FAILED WITHOUT WARNING. THE CONTACT HAD TO PARK THE VEHICLE AND MANIPULATE THE HIGH BEAM SWITCH ON THE STEERING COLUMN IN ORDER FOR THE LIGHTING/ELECTRICITY TO RETURN. IN ADDITION, THE VEHICLE RECEIVED A RECALL REPAIR FOR THE IGNITION KEY WHERE THE KEY WAS REPLACED. AFTERWARDS, WHEN THE KEY WAS IN THE IGNITION AND TURNED, THE VEHICLE FAILED TO START. ONCE THE VEHICLE WAS STARTED AND THE KEY WAS IN THE ON POSITION, THE VEHICLE WOULD STALL WITHOUT WARNING. THE CONTACT HAD TO MANIPULATE THE KEY IN THE START POSITION SEVERAL TIMES IN ORDER TO START THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SWITCH ON THE STEERING COLUMN AND BODY CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT BECAUSE THE VEHICLE WAS OVER 10 YEARS OLD, THEY WERE UNABLE TO ASSIST WITH THE REPAIR. THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 42,536.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825022February 9, 2016
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824847February 8, 2016
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823743February 2, 2016
EXTERIOR LIGHTING
THE HEADLIGHTS NO LONGER WORK. HIGH BEAMS AND LOW BEAMS BOTH WORK, BUT THE REGULAR HEADLIGHTS ARE NO LONGER IN SERVICE UNDER ANY CIRCUMSTANCE. NOW, THE LOW BEAMS GO ON WHEN THE HEADLIGHTS USED TO GO ON. WHEN I DRIVE AT NIGHT, I AM FORCED TO KEEP ON THE HIGH BEAMS. THIS HAS BEEN THE CASE FOR THE LAST 2 WEEKS. IT NEVER HAD A PROBLEM LIKE THIS BEFORE. IT STARTED RIGHT AROUND THE TIME THE VEHICLE REACHED 150,000 MILES DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823481February 1, 2016
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THERE WAS A FUME ODOR THAT EMITTED IN AND OUTSIDE THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. VIN TOOL CONFIRMS PART NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10822610January 27, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PARKED, THERE WAS A FUEL ODOR COMING FROM OUTSIDE OF THE VEHICLE. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE THE VEHICLE WAS PARKED ON AN INCLINED SURFACE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822369January 26, 2016
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822441January 26, 2016
SERVICE BRAKES, ENGINE
WHILE DRIVING DOWN THE HIGHWAY I SAW SOME SMOKE OR STEAM COMING FROM UNDER THE RIGHT DASH . I DIDN'T KNOW WHAT IT WAS , SO I CHECK MY GAUGES AND EVERY THING LOOKED OK , I CONTINUE TO DRIVING TRYING TO MAKE IT TO MY MOTHERS HOUSE. THE CAR CUT ITSELF OFF AND I SHIFT TO N AND ROLL INTO THE DRIVEWAY. I GOT OUT WENT INTO THE HOUSE FOR A COUPLE OF MIN. WHEN I RETURN THE CAR WAS SMOKING , I DASH WATER ON TOP OF THE HOOD BUT THE SMOKE TURN INTO FLAMES THAT'S WHEN I CALLED 911. HELP CAME AND WAS ABLE TO PUT THE FIRE OUT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10820216January 14, 2016
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818157January 5, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS FLICKERED AND POWERED OFF WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 240,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811666December 22, 2015
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT SMELLED BURNING OIL COMING FROM THE VEHICLE WITHOUT WARNING. IN ADDITION, SMOKE EMITTED UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10811439December 21, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. TWO YEARS AGO, THE CONTACT NOTICED THAT THE INSTRUMENT PANEL LIGHTS DIMMED WITHOUT WARNING. TWO DAYS LATER, THE CONTACT SMELLED A BURNING ODOR AND THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A TUNE UP. THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS NEVER THE SAME AFTER THE TUNE UP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V400000 (ELECTRICAL SYSTEM) AND 15V201000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 128,000. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10811107December 18, 2015
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT NOTICED OIL WAS LEAKING FROM THE ENGINE OF THE VEHICLE. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811198December 18, 2015
SERVICE BRAKES, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRACTION CONTROL GRINDS ON THE VEHICLE BECAME INOPERABLE. IN ADDITION, THE CONTACT STATED THAT THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS AS THE INSTRUMENT PANEL ILLUMINATED. THE FAILURE WAS PERSISTENT. THE CONTACT ALSO STATED THAT THE VEHICLE LEAKED OIL. THE VEHICLE WAS TAKEN TO A DEALER WHERE BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809168December 9, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
FAULTY/WORN IGNITION SWITCH IN THIS VEHICLE WILL GENERATE THE FOLLOWING ISSUES: (DETERMINED THROUGH TRIAL AND ERROR DUE TO CHRONIC ELECTRICAL ISSUES:) 1). ENGAGEMENT AND DISABLEMENT OF ABS SYSTEM BECAUSE OF LACK OF GOOD POWER TO THE SYSTEM FROM THE IGNITION SWITCH CIRCUIT. 2). ENTIRE LOSS OF DIRECTIONAL SYSTEM(TURN SIGNALS) AGAIN BECAUSE OF LACK OF GOOD POWER TO THE SYSTEM FROM THE IGNITION SWITCH CIRCUIT. THESE TWO SITUATIONS LEAD TO VEHICLE THAT IS UNSAFE TO DRIVE AT THE TIME OF THE FAILURE WHICH MAY HAPPEN STATIONARY OR WHILE IN MOTION. THESE ISSUES WERE INTERMITTENT AND WOULD HAPPEN AT ANY TIME. IGNITION SWITCH IN A VEHICLE SHOULD NOT GENERATE ISSUES SUCH AS THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794992November 20, 2015
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
THE ONLY RECALL I WAS ABLE TO FIND OUT WAS FOR THE IGNITION,. MY TRANSMISSION JUST WENT OUT 11/19/2015, IT WILL NOT SWITCH INTO GEAR, IT STARTS JUST FINE NO CHECK ENGINE LIGHT BUT LEFT ME STRANDED. TURNED THE CAR OFF AND WHEN I STARTED IT AGAIN IT DROVE JUST FINE, SO I SLOWLY DROVE IT HOME. I DON'T GET ON THE HIGHWAY NO MORE BECAUSE IT LACKS POWER THE GET UP IS NOT THERE MIND YOU YES I HAVE 225K MILES ON IT BUT I HAVE HAD ABOUT 10 TROUBLE CODES AND I MANAGED TO GET RID OF THEM ALL WHEN I CLEANED THE TPS, AIC, AND MAP SENSOR NEW EGR VALVE, OIL CHANGE TUNE UP TRANSMISSION FLUSH ALL HAS BEEN DONE THIS YEAR AND STILL ON THE HIGHWAY IT STRUGGLES, I DID HAVE ONE CODE THAT POPPED UP 0420 SO AT THIS POINT I HAVE BEEN THINKIN TO JUST REPLACE THE CATALYTIC CONVERTER WHEN I GET MY TAXES, BUT THE PROBLEM IS JUST GETTING WORSE AND WORSE, SO THEN I AM THINKING ITS THE FUEL PUMP, I MEAN MY ALTERNATOR IS FINE, I KNOW I AM SICK OF THE SECURITY LIGHT ALWAYS COMING ON, MY LEFT BLINKER ONLY WORKS IN THE DAY TIME AT NIGHT NEVER WHICH IS THE WEIRDEST THING, MY WINDSHIELD BLADES ONLY WORK ON THE FASTEST SETTING, IN THE WINTER WHEN IT RAINS OR SNOWS MY DOORS WHEN WE GET INSIDE TO LOCK THEM THE LOCK AND UNLOCK AND THE PANEL SAYS DOOR AJAR WHEN THERE IS NO DOOR AJAR,IT WILL DRIVE JUST FINE AS IT NOTHING WAS EVER WRONG. INCONSISTENT AND WHATS EVEN WEIRD IS NOW THE CHECK ENGINE LIGHT WONT EVEN COME ON AFTER MY TRANSMISSION FAILED ME IN THE MIDDLE OF THE ROAD YOU WOULD THINK THE COMPUTER WAS ABLE TO RECORD SOMETHING. ONCE TRANNY FIXD I WILL GET THE IGNITION RECALL FIXED ORIGINALLY A LOUD NOISE WAS COMING FROM ENGINE LIKE A SCREECHING NOISE SO I FIGURED IT WAS THE ALTERNATOR NOW THAT NOISE IS GONE BUT THE MINUTE I FELT IT WASN'T THE TRANNY, MY CAR AT THE LIGHT WOULD NOT GO AT ALL UNTIL I TURNED IT OFF AND BACK ON. PLEASE HELP ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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