Chevrolet Impala Complaints (2004)

1,074 consumer complaints on file.

#10211259December 9, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER IS BURNING THE NEEDLE AT THE 3RD GEAR MARK WHILE DRIVING. WHILE STOPPED AT A RED LIGHT YESTERDAY (12/08/07), THE SPEEDOMETER WAS READING 112 MPH, SITTING STILL!! I CANNOT GET THE SPEEDOMETER NEEDLE TO SET AT 0 ANYMORE. I AM IN THE PROCESS OF TEACHING MY 15 1/2 YEAR OLD SON TO DRIVE AND THIS IS A HUGE ISSUE. I AM CONSTANTLY MAKING HIM PULL OVER AND SWITCHING SEATS WITH ME AS HE CANNOT GET A SPEEDING TICKET ON HIS PERMIT. IT IS IMPOSSIBLE TO GUESS AT YOUR SPEED, EVEN WITH THE OTHER TRAFFIC FLOW AND WE SHOULD NOT HAVE TO DO THIS. I HAVE HAD THE CAR CHECKED AND THE RESULT IS THE INSTRUMENT CLUSTER IS BAD, WITH AN ESTIMATE TO FIX IT THAT IS UNREASONABLY HIGH. ADDITIONALLY, GM KNOWS THIS IS AN ISSUE, SO THEY SHOULD RECALL AND FIX THESE SINCE THEY ORDERED AN ASSEMBLY CHANGE ON THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211291December 9, 2007
FUEL SYSTEM, OTHER
MY SON'S 2004 IMPALA FUEL PRESSURE REGULATOR IS LEAKING FUEL. IT SEAMS TO BE COMING OUT OF THE TOP PART OF REGULATOR. THIS IS LOCATED ABOVE THE ENGINE AD IS A FIRE HAZARD WE HAVE BEEN SMELLING GAS FORA YAER AND THE LEAK HAS GOTTEN BIG ENOUGH FOR US TO FIND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210962December 5, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WHILE DRIVING ON THE INTERSTATE, NOTICED THAT THE SPEEDOMETER WAS STUCK AT 65MPH, REGARDLESS OF SPEED. WHEN TURNED OFF, THE VEHICLE STILL READ 65MPH. WAS UNABLE TO DETERMINE PROPER SPEED. NOTICED THAT THE VEHICLE RESET THE SPEED 5MPH LOWER EACH TIME THE IGNITION SWITCH WAS MOVED FROM OFF TO ON. MULTIPLE CYCLES OF TURNING THE IGNITION SWITCH ON AND OFF FINALLY RESET THE SPEEDOMETER TO 0MPH. DON'T KNOW IF THIS IS ONLY A TEMPORARY FIX FOR A PROBLEM THAT WILL PROBABLY GET WORSE. ALTHOUGH NOT A SERIOUS ISSUE, THE TACHOMETER DOES THE SAME THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210963December 5, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP
WHILE APPLYING THE BRAKES FOR THE FIRST TIME AFTER START UP AT LOW SPEEDS (LESS THAN 20MPH) THE ANTILOCK BRAKES KICK IN WHEN NOT NEEDED. FOR ABOUT 2-3 SECONDS, THERE IS EXTREMELY REDUCED BRAKING ABILITY. AFTER THIS INITIAL TIME PERIOD, THE WHOLE ANTILOCK BRAKING SYSTEM SHUTS DOWN AND ALSO TURNS OFF THE TRACTION CONTROL SYSTEM. ONCE THE SHUTDOWN HAS TAKEN PLACE, THE CAR'S BRAKING SYSTEM FUNCTIONS AS IF THERE WAS NO ANTILOCK BRAKES ON THE VEHICLE. TOOK CAR TO DEALERSHIP WHICH INDICATED THAT THE WHEEL SENSOR WAS BAD AND COULD BE REPLACED FOR $600.00. ALSO WHILE DRIVING ON THE INTERSTATE, NOTICED THAT THE SPEEDOMETER WAS STUCK AT 65MPH, REGARDLESS OF SPEED. WHEN TURNED OFF, THE VEHICLE STILL READ 65MPH. WAS UNABLE TO DETERMINE PROPER SPEED. NOTICED THAT THE VEHICLE RESET THE SPEED 5MPH LOWER EACH TIME THE IGNITION SWITCH WAS MOVED FROM OFF TO ON. MULTIPLE CYCLES OF TURNING THE IGNITION SWITCH ON AND OFF FINALLY RESET THE SPEEDOMETER TO 0MPH. DON'T KNOW IF THIS IS ONLY A TEMPORARY FIX FOR A PROBLEM THAT WILL PROBABLY GET WORSE. ALTHOUGH NOT A SERIOUS ISSUE, THE TACHOMETER DOES THE SAME THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210802December 4, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING 50 MPH, THE SPEEDOMETER DISPLAYED INACCURATE AND HIGH READINGS. THE DEALER REPLACED THE ENTIRE INSTRUMENT PANEL. THE FAILURE MILEAGE WAS 51,000 AND CURRENT MILEAGE WAS 54,000. UPDATED 03/05/08. *LJ UPDATED 03/05/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210728December 3, 2007
STEERING:RACK AND PINION:RACK, STEERING:RACK AND PINION:PINION SHAFT
STEERING RACK FAILURE. CAUSING STEERING WHEEL TO LOCK UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210460December 1, 2007
STEERING, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WE HAD JUST BOUGHT A 04 CHEVY IMPALA LS IT HAS 54,000 ON IT. THE INTERMEDIATE STEERING SHAFT IS BAD. WE ARE THINKING THAT IT A MANUFACTURE DEFECT NOT TO MENTION THAT THE SPEEDOMETER IS NOT WORKING PROPERLY EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210445December 1, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER HAS FAILED. AT FIRST THE FAILURE WAS INTERMITTENT, BUT NOW THE SPEEDOMETER IS PEGGED AT 120 MPHPLUS, EVEN WHEN STOPPED. IT IS IMPOSSIBLE TO DETERMINE HOW FAST I AM TRAVELING IN EVER CHANGING ROAD CONDITIONS. I CONSIDER THIS FAILURE TO BE A SAFETY ISSUE. I CALLED THE LOCAL GM DEALER AND THEY QUOTED A REPAIR COST OF $375.00 PLUS. I THEN FOUND OUT, THAT IN SEPTEMBER, THAT DELPHI HAD SETTLED A GM LAWSUIT.DELPHI HAD COMPENSATED GM WITH $47.5 MILLION AND 1.1 MILLION FREE INSTRUMENT CLUSTER MODULES TO REPLACE THE DEFECTIVE PRODUCTS THAT DELPHI HAD SUPPLIED TO GM. THIS IS A SAFETY ISSUE THAT SHOULD RESULT IN A RECALL OF GM VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210274November 29, 2007
EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING WITH HI BEAMS ON THE HEADLIGHTS WILL REPEATEDLY SHUT COMPLETELY OFF. I HAVE TO MOVE THE HI/LOW BEAM LEVER AND THE LOW BEAMS WILL COME ON. THIS CAN BE VERY DANGEROUS SINCE I LIVE ON UN-LIT COUNTRY ROADS. THIS IN NOT AN OCCASIONAL PROBLEM, IT HAPPENS EVERY TIME THE LIGHTS ARE ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209868November 25, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WE WERE DRIVING AND THE SPEEDOMETER JUST WENT DOWN TO ZERO. IT WAS ERRATIC AND SOMETIMES WHEN WE WERE GOING VERY SLOW, THE SPEEDOMETER WOULD SAY 70. OTHER TIMES WHEN WE WERE GOING ABOUT 65 MPH, IT WOULD SAY 10. SOMETIMES WHEN WE TURNED THE CAR OFF, THE SPEEDOMETER STUCK AT 10 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209372November 19, 2007
STEERING:COLUMN, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 8 MPH, THE CONTACT HEARD A LOUD KNOCKING NOISE COMING FROM THE STEERING COLUMN. SHE ALSO NOTICED THAT THE ABS AND TRACTION WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL. SHE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE ABS AND STEERING COLUMN. TWO WEEKS LATER, WHILE DRIVING 60 MPH, THE CONTACT FELT EXCESSIVE VIBRATION COMING FROM THE STEERING COLUMN. SHE FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 29,901 AND CURRENT MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209118November 16, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER FAILING JUST LIKE EVERYONE ELSE'S SO I HAVE TO DRIVE WITHOUT KNOWING WHAT THE SPEED LIMIT IS. THIS CAR HAS ALWAYS BEEN MAINTAINED AND BABIED, AND NOW THERE IS A SAFETY ISSUE THAT APPARENTLY NO ONE CARES ABOUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209182November 16, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY 2004 CHEVROLET IMPALA IS CURRENTLY HAVING ISSUES WITH THE SPEEDOMETER. THE SPEEDOMETER IS SHOWING EVERY SPEED OTHER THAN THE ACTUAL SPEED BEING DRIVEN. IT SOMETIMES SHOWS SPEEDS SLOWER BUT MORE OFTEN SHOWING SPEEDS IN EXCESS OF 120 MPH. THIS IS AN OBVIOUS ISSUE OF SAFETY. IT IS A WELL KNOWN FACT THAT SPEED KILLS, AND IF YOU DON'T KNOW HOW FAST YOU ARE GOING, YOU A TAKING A CHANCE THAT COULD PROVE FATAL. THE VEHICLE IS CURRENTLY AT THE LOCAL CHEVROLET DEALERSHIP. THEY ADVISE IT IS THE SPEEDOMETER CLUSTER. THIS WAS AN ISSUE THAT GM CORRECTED WITH THEIR 2004 CHEVROLET TRUCKS, YET REFUSE TO ACKNOWLEDGE EXISTS IN THE 2004 IMPALA'S. A QUICK SEARCH OF "CHEVROLET SPEEDOMETER MALFUNCTIONS" BRINGS UP INDEPENDENT WEBSITES WITH 2004 IMPALAS TOPPING THE LIST OF OTHERS WITH THIS SAME SAFETY ISSUE. THIS APPEARS TO BE A PROBLEM FOUND IN THIS VEHICLE WITH MILEAGE RANGING FROM 20,000 MILES TO 100,000 MILES. I WILL REQUEST THAT THE DEALERSHIP GIVE ME THE MALFUNCTIONING PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208904November 14, 2007
POWER TRAIN:DRIVELINE:DRIVESHAFT, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE, ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION:MODULE
SECURITY LIGHT WENT ON LAST MONTH. IT WAS TAKEN IN IMMEDIATELY FOR REPAIR. I WAS TOLD IT WAS THE IGNITIION CYLINDER. THE CAR ALSO MAKES A VIBRATING NOISE ON ACCELERATOR. I WAS TOLD THIS WAS THE DRIVE SHAFT AND THE CATALITIC CONVERTER. ALL REPLACED. THE CAR STILL MADE NOISE WHEN LEFT SERVICE AT NORTHEAST AUTO CENTER IN PHILADELPHIA PA WHERE IT WAS PURCHASED. YESTERDAY THE LIGHT FOR SECURITY IS BACK ON. 2004 CHEVY IMPALA VERY DISAPPOINTED. CAR HAS 55,000 MILES. AT 36K THE RADIATOR AND WATER PUMP WENT DURING FUNERAL PROCESSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208244November 8, 2007
FUEL SYSTEM, GASOLINE, INTERIOR LIGHTING
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT SMELLED GASOLINE IN THE VEHICLE. THE DEALER STATED THAT THE FUEL SYSTEM REGULATOR WAS LEAKING. SHE SMELLED GASOLINE FOR OVER A MONTH AND TOOK THE VEHICLE TO A MECHANIC. SHE THOUGHT THE FAILURE HAD BEEN REPAIRED; HOWEVER, THE ODOR REMAINED. THE CONTACT THEN TOOK THE VEHICLE TO A GENERAL MOTORS DEALER AND THEY MADE THE REPAIR. THERE IS A SAFETY RECALL ON THE VEHICLE, BUT THE RECALL NUMBER WAS UNKNOWN. THE POWERTRAIN WAS UNKNOWN AS WELL. THE CURRENT MILEAGE WAS 60,899 AND FAILURE MILEAGE WAS 50,000. *UPDATED 12/12/07 *BF THE DEALER STATED REPAIRED TRUNK LIGHT. UPDATED 12/12/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208470November 8, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ABOUT 6 MONTHS AGO MY TEMPERATURE GAUGE STARTED ACTING STRANGE. NEVER GOING BACK DOWN TO NORMAL. THEN ABOUT 1 WEEK AGO, MY SPEEDOMETER STARTED GETTING STUCK AND NEVER GOING BACK DOWN TO ZERO WHEN I STOPPED. IT IS VERY DANGEROUS WHEN YOU HAVE YOUR CHILDREN IN THE CAR AND DON'T KNOW HOW FAST YOU ARE GOING. WOULD LOOK REAL BAD WHEN THERE ARE SO MANY COMPLAINTS ALL OVER INTERNET ABOUT THIS EXACT PROBLEM FROM PEOPLE WHO ARE EXPERIENCING THIS SAME DEFAULT OF THE GAUGES NOT WORKING PROPERLY AND CHEVY DOES NOTHING ABOUT IT UNTIL SOMEONE GETS INJURED AND SUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207961November 5, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CONTACT NOTICED THAT THE SPEEDOMETER DISPLAYED AN INCORRECT SPEED AND WOULD FLUCTUATE SPORADICALLY. THE INSTRUMENT PANEL CLUSTER WAS REPAIRED. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE CURRENT MILEAGE WAS 67,000 AND FAILURE MILEAGE WAS 47,826. THE CONSUMER STATED GM ISSUED AN EXTENDED WARRANTY FOR THE INSTRUMENT CLUSTER. UPDATED 12/12/07
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208009November 5, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER IN MY 2004 IMPALA WITH ONLY 42,000 MILES ON IT HAS SUDDENLY GOTTEN A MIND OF IT'S OWN. SOMETIMES IT WORKS AND SOMETIMES IT DOESN'T. I CALLED THE SERVICE DEPARTMENT OF THE DEALERSHIP AND THEY SAID IT WOULD BE OVER $500 TO GET IT FIXED. I HAVE LOOKED FOR RECALLS BUT CAN'T FIND ANY BUT HAVE FOUND PLENTY OF COMPLAINTS. I NEVER KNOW FOR SURE HOW FAST I AM GOING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207509October 31, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
CHEVY 2004 IMPALA: SPEED AND TEMP GAUGE WERE READING ERRATICALLY AND AT TIMES STAYED AT A PARTICULAR SPEED AND TEMP WHICH WERE NOT ACCURATE. GAUGE CLUSTER WAS CHANGED OUT ACCORDING TO A DEALERSHIP. WHO KNOWS WHAT THEY REALLY DID. HAD VEHICLE IN TO SAME DEALERSHIP AGAIN FOR INTERMEDIATE STEERING COLUMN SHAFT FOR A KNOCKING SOUND. DEALERSHIP LUBRICATED SHAFT. TO ME, IF SOMETHING IS MAKING NOISE, THIS MEANS THERE IS CONTACT WITH AT LEAST TWO COMPONENTS CAUSING WEAR. I BELIEVE THE SHAFT SHOULD HAVE BEEN CHANGED OUT. ALL PROBLEMS HAVE NOT RETURNED, YET. NO ACCIDENTS OR INJURIES OR SPEEDING TICKETS EITHER, THANK GOD. I CAN GUARANTEE YOU THE DEALERSHIP OR THE MANUFACTURER OF THIS VEHICLE WOULD NOT PICK UP THE COST OF A SPEEDING TICKET OR ASSOCIATED COSTS DUE TO AN INJURY OR DEATH. WHAT I WOULD LIKE TO KNOW IS WHEN IS SOMEONE GOING TO STEP UP AND PUT SOME REAL HEAT ON THE AUTO INDUSTRY. DOES IT TAKE A DEATH OF A FELLOW CITIZEN TO TAKE ACTION? I THINK IT'S TOO LATE IF THAT'S WHAT IT TAKES. I DON'T RECALL THE DATES OF EITHER INCIDENT SO THE DATE I ENTER IS NOT ACCURATE. I COULD GIVE YOU THE PHONE NUMBER OF THE DEALERSHIP TO FIND OUT THE ACTUAL DATES, BUT YOUR NOT LOOKING TO MAKE WAVES WITH THE INDUSTRY. PLEASE TELL ME I'M NOT WASTING MY TIME WITH THIS COMPLAINT. PLEASE TELL ME THERE IS A GENUINE CONCERN AT NHTSA. PLEASE DO NOT INSULT MY INTELLIGENCE. YES I'M ANGRY AND DISSATISFIED WITH THE AUTO INDUSTRY WHOSE AIM IS TO LIVE OFF OF COMPONENTS BREAKING DOWN SO YOU HAVE TO BRING YOUR VEHICLE BACK IN. IT SURE WOULD BE NICE TO PURCHASE A VEHICLE, DRIVE OFF THE DEALERSHIP LOT AND NEVER HAVING TO RETURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207314October 29, 2007
STEERING:COLUMN
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHEN DRIVING OVER SPEED BUMPS AT VARIOUS SPEEDS, THE CONTACT HEARD A LOUD VIBRATION AND CLUCKING NOISE IN THE STEERING COLUMN. SHE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE OUTER HUBS, TIE RODS, AND INTERMEDIATE SHAFTS. HOWEVER, THE NOISE AND VIBRATIONS STILL OCCUR WHEN DRIVING OVER VARIATIONS IN THE ROAD. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 53,592 AND CURRENT MILEAGE WAS 74,472.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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