Chevrolet Impala Complaints (2004)

1,074 consumer complaints on file.

#10214050January 7, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER AND TEMP GAUGE STICKING AND WILL NOT RESET - READING EXCESSIVE SPEED OR TEMPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214072January 7, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER WENT CRAZY & THEN WENT TO "0"! THE CAR ONLY HAD 20,000 MILES ON IT. DOES NOT WORK AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213993January 6, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY 2004 IMPALA'S TEMPERATURE GAUGE BEGAN TO READ FALSE TEMPERATURES AROUND 58,000 MILES. TO THIS DAY, IT IS STUCK AND WILL NOT MOVE. SOON AFTER THIS PROBLEM, MY SPEEDOMETER FROZE ON 50 MPH. I WAS ABLE TO GET IT TO GO BACK TO ZERO THE FOLLOWING DAY BE TURNING THE KEY A NUMBER OF TIMES TO THE ACC. POSITION. NOW, EVERY TIME I START THE CAR, THE SPEEDOMETER EITHER FREEZES OR IT WILL THINK ANOTHER NUMBER IS THE ZERO POSITION. FOR EXAMPLE, IF I AM GOING 60 MPH, IT WILL READ 100 IF IT HAPPENED TO STOP AT 40 MPH, MAKING IT THE ZERO POSITION. THIS PROBLEM IS VERY DANGEROUS BECAUSE I DON'T KNOW HOW FAST I AM GOING! NOTHING HAS BEEN DONE TO FIX THE PROBLEM YET. I WILL BE CONTACTING THE DEALER TOMORROW, BUT IF I AM NO LONGER UNDER WARRANTY, THERE IS NOW WAY I AM GOING TO PAY $500 FOR THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213831January 5, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER WILL GIVE ERRADIC READINGS. I FIRST NOTICED IT ON DECEMBER 22 WHILE DRIVING DOWN THE HIGHWAY; SPEEDOMETER SUDDENLY BEGAN TO READ 110 MPH. AT A STANDSTILL, SPEEDOMETER WAS READING 50 MPH. IT HAS DONE THIS ON TWO MORE OCCASIONS, WITH THE LAST DATE BEING JANUARY 4, 2008. I HAVE BEEN ABLE TO GET THE SPEEDOMETER BACK TO ZERO WHILE BEING PARKED, BUT I WOULD HAVE TO TURN THE VEHICLE OFF AND THEN TURN THE IGNITION TO "ACC". EACH TIME I DID THIS, THE SPEEDOMETER WOULD GO DOWN APPROX. 5 MPH SO I CONTINUED TO DO THIS UNTIL THE SPEEDOMETER READ ZERO AGAIN. I HAVE BEEN TOLD IT IS PROBABLY A SENSOR ISSUE AND WHEN I DID RESEARCH, I FOUND 40 ADDTIONAL COMPLAINTS OVER THE SAME THING AND WAS READING ABOUT A POTENTIAL CLASS-ACTION LAWSUIT IN SEATTLE DUE TO SPEEDOMETER FAILURES. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213603January 3, 2008
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
2004 CHEVROLET IMPALA. HEADLIGHTS SUDDENLY STOPPED WORKING COMPLETELY WHILE BACKING OUT OF MY DRIVEWAY ONTO MY ROAD. WHILE I WAS ABLE TO PULL BACK INTO MY DRIVEWAY QUICKLY, IT WOULD HAVE BEEN ANOTHER STORY A MINUTE LATER WHEN I WOULD HAVE BEEN AT A BUSY INTERSECTION. BECAUSE THERE WAS NO ACCIDENT OR INJURIES, DOES NOT MAKE THIS ANY LESS OF A SERIOUS SAFETY RELATED FAILURE OF THIS VEHICLE. IF THE POLICE CAN TICKET YOU FOR NOT FIXING ONE HEADLIGHT WHEN IT FAILS, WHY WOULD THIS NOT BE A MORE SERIOUS SAFETY PROBLEM? I HAD THE VEHICLE IN TO THE GM DEALERSHIP WHERE THEY DETERMINED THAT THE MULTIFUNCTION SWITCH (ON THE STEERING COLUMN) HAD FAILED. IT WAS REPLACED AND IT COST ME $786.00 CANADIAN. MY WIFE TOLD ME THAT THE LIGHTS HAD GONE OUT A FEW WEEKS PRIOR TO THIS WHILE DRIVING HOME ONE NIGHT. THEY SUDDENLY WENT OUT FOR A FEW SECONDS AND THEN CAME BACK ON BY THEMSELVES. I AM ASSUMING THIS WAS CAUSED BY THE SAME MALFUNCTION.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213512January 2, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INSTRUMENT CLUSTER FAILURE CAUSING SPEEDOMETER TO SHOW INACCURATE READINGS AND/OR BECOME COMPLETELY INOPERATIVE. OTHER GAUGES ALSO REGISTER INACCURATE READING.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213330January 1, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY WIFE AND I OWN A 2004 CHEVY IMPALA WHICH WE BOUGHT NEW FROM GM. THE CAR HAS 43756 MILES ON IT, AND THE SPEEDOMETER HAS COMPLETELY QUIT WORKING. IT CURRENTLY READS 107 MPH EVEN WHEN THE CAR IS TURNED OFF. THE OTHER GAUGES STARTED ACTING STRANGE, BUT WHEN THE KEY IS CYCLED, THEY GO BACK. HOWEVER, THE SPEEDOMETER DOES NOT BUDGE. THIS STARTED THE DAY BEFORE CHRISTMAS, AND HAS CONTINUED EVER SINCE.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213242December 31, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER,AND TEMP GAUGE GOING HAYWIRE AT 36,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213160December 29, 2007
VEHICLE SPEED CONTROL
2004 IMPALA LS, SPEEDODMETER ERRATIC THEN JUST FAILED. IN PARK I AM GOING APPROX 160 MPH. CONTACTED GM TO TRY AND GET IT COVERED, THE SAID NO. IN TIME CAR HAS NOW GONE OVER 70K MILES. WILL HAVE TO FIX ON MY DIME ( APPROX $700). MANY OTHER 2004 GM TYPES ALL HAVING THE SAME ISSUE. SERVICE DEPT AGREES AND HAD 2 OTHER 2004 IMPALA'S IN SHOP FOR THE SAME FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212968December 27, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NORMAL DRIVING, SPEEDOMETER GOES TO 120MPH AND STAYS THERE. I STOPPED THE CAR AND SHUT IT OFF. TURNED IT BACK ON. STILL AT 120 MPH. CALLED THE LOCAL CHEVY DEALER AND THEY SAID THEY NEVER HEARD OF SUCH A THING. I CHECKED THE WEB AND FIND ITS A COMMON PROBLEM EVEN THOUGH CHEVY WILL NOT ACKNOWLEDGE THE ISSUE. DANGEROUS DRIVING WITHOUT A WORKING SPEEDOMETER! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212696December 26, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WHILE TRAVELING ON THE OHIO TURNPIKE SPEEDOMETER SUDDENLY STARTED CLIMBING HIGHER AND EVENTUALLY PEGGED ITS SELF. I STOPPED VEHICLE AT THE NEXT PLAZA AND TURNED ENGINE OFF. SPEEDOMETER REMAINED PEGGED WITH ENGINE OFF. I GOT HOME AND PARKED CAR. THE FOLLOWING MORNING SPEEDOMETER WAS STILL PEGGED. BY TURNING IGNITION SWITCH ON AND OFF I WAS ABLE TO BACK UP NEEDLE TO 0 POSITION. SPEEDOMETER WORKED ALRIGHT AT LOWER CITY SPEEDS UNTIL ON 12-25-07 I AGAIN GOT ON THE OHIO TURNPIKE TO GO TO MICHIGAN. AGAIN THE SPEEDOMETER STARTED CLIMBING AND WAS WELL PAST 120 MPH MARK WHEN I REACHED MY DESTINATION . AGAIN I WAS ABLE TO RESET SPEEDOMETER BY TURNING KEY OFF AND ON. RETURNING TO OHIO ON I75 AGAIN THE SPEEDOMETER STARTED CLIMBING AND WHEN I GOT HOME SPEEDOMETER WAS AT 120. AT THIS POINT I TOOK SEVERAL DIGITAL L PHOTOGRAPHS OF NEEDLE POSITION AND WILL LEAVE IT THERE UNTIL I TAKE VEHICLE TO LOCAL CHEVROLET CAR DEALERSHIP TO SEE WHAT THE OUTCOME WILL BE. VEHICLE NOW ONLY HAS 23,900 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212303December 19, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, EQUIPMENT:ELECTRICAL
2004 CHEVROLET IMPALA LS WITH APPROX 82,000 MILES. NOTICED TWO WEEKS AGO THAT THE SPEEDOMETER GAUGE IS NOT WORKING PROPERLY. IT WILL GO FROM 20 TO 120 WITH THE ACTUAL SPEED NOT CHANGING. VERY DANGEROUS ON THE HIGHWAY AND WITH OUR ICE AND SNOW. I HAVE NO IDEA HOW FAST I AM ACTUALLY GOING. I HAVE READ ABOUT SEVERAL OTHER INDIVIDUALS HAVING THIS EXACT SAME PROBLEM WITH THE 2004 IMPALA'S. THERE IS NO RECALL TO FIX THE PROBLEM, AND THE GM DEALERS WANT APPROXIMATELY $400 DOLLARS TO FIX THIS. THIS IS A VERY SERIOUS PROBLEM, AND I BELIEVE THAT AN INVESTIGATION SHOULD BE DONE ON THE 2004 IMPALA TO SHOW THIS IS A COMMON PROBLEM THAT GM SHOULD TAKE RESPONSIBILITY FOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212269December 18, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER FAILURE ON MY 2004 CHEVY IMPALA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212173December 17, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 CHEVROLET IMPALA SPEEDOMETER CLUSTER DOES NOT REGISTER THE CORRECT SPEED. IT MAY INDICATE OVER 100 + WHEN OTHER CARS ARE PASSING. SPEED MAY INDICATE OVER 100 WHEN CAR IS PARKED AND KEY IS REMOVED FROM IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212170December 17, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WAS DRIVING NORMALLY AND THE SPEEDOMETER NEEDLE DROPPED FROM THE 12 O'CLOCK POSITION TO THE 6 O'CLOCK POSITION. IT NOW OPERATES SPORADICALLY AND IS USUALLY 10-15 MILES OFF. WORKING ON GETTING THE PROBLEM REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212041December 16, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER AND OTHER GAUGES ON MY INSTRUMENT CLUSTER WENT HAYWIRE. THEN THE SPEEDOMETER STOPPED WORKING COMPLETELY. THE INSTRUMENT CLUSTER HAD TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211778December 13, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE INSTRUMENT CLUSTER STARTS TO FAIL ONE GAUGE AT A TIME UNTIL NONE OF THE GAUGES WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211575December 12, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER BEGAN ACTING ERRATICALLY AT ABOUT 50,000 MILES. I CORRECTED THE PROBLEM MYSELF BY SENDING THE INSTRUMENT CLUSTER TO AN ONLINE VENDOR WHO REPLACED THE MOTORS IN ALL FIVE OF THE GAUGES. I DID THIS AFTER SEEING MANY SIMILAR COMPLAINTS ONLINE AND RESEARCHING THE COST TO FIX. THE WORST ALTERNATIVE WAS TO RETURN THE CLUSTER TO THE MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211306December 10, 2007
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS
2004 CHEVY IMPALA--BOTH TURN SIGNALS AND HAZARD LIGHTS STOP FLASHING. TRIED TO REPLACE FUSES, BUT ALL STILL GOOD. COULD NOT LOCATE A TURN SIGNAL RELAY IN THE FUSE BOX. SPOKE TO A MECHANIC WHO SAID IT DIDN'T MAKE SINCE THAT THERE WAS NO RELAY IN THE FUSE PANEL. LOOKED UP THE TURN SIGNAL SWITCH PART AND IT WAS ON BACK ORDER. THE PART ALONE WAS OVER $300.00. MECHANIC ALSO STATED IT DID NOT MAKE SINCE THAT IT WOULD BE THE TURN SIGNAL SWITCH WHEN ALL OTHER COMPONENTS ON THE TURN SIGNAL ARM (WINDSHIELD WIPERS, CRUISE CONTROL, ETC.) STILL WORKED. UNABLE TO GO TO THE DEALERSHIP SINCE IT WAS A SUNDAY. LOOKED UP OTHER SIMILAR COMPLAINTS ON TOPIX.COM AND FOUND SEVERAL PEOPLE HAVING THE SAME PROBLEM. WAS ADVISED TO TURN ON AND OFF THE HAZARD SEVERAL TIMES. IN DOING SO (ABOUT 100 TIMES) THE SIGNALS STARTED WORKING. THEREFORE, IT DOESN'T SEEM AS IF THIS IS A TURN SIGNAL SWITCH ISSUE, BUT A HAZARD SWITCH ISSUE. THIS IS A VERY DANGEROUS SITUATION IF DRIVING AND YOUR TURN SIGNALS STOP WORKING WHICH COULD CAUSE A SERIOUS ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211308December 10, 2007
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
2004 CHEVY IMPALA WOULD NOT START. SECURITY LIGHT CAME ON. CALLED THE DEALERSHIP AND WAS TOLD THAT THE VEHICLES SECURITY ANTI-THEFT SYSTEM CAN SOMETIMES LOCKUP MAKING IT APPEAR AS IF THE CAR IS BEING STOLEN. VERY EXPENSIVE TO REPLACE. WAS TOLD TO RESET THE SECURITY SYSTEM AS FOLLOWS...TURN KEY TO ON POSITION AND WAIT 10 MINUTES UNTIL SECURITY LIGHT STOPS FLASHING. TURN THE KEY OFF FOR 5 SECONDS AND RESTART THE CAR. THIS HAS WORKED EACH TIME WE HAVE HAD THIS PROBLEM, HOWEVER, MY 17 YEAR OLD DAUGHTER WAS STRANDED..BY HERSELF..AT 10:30PM IN A UNIVERSITY PARKING LOT AND HAD NO IDEA WHAT TO DO. LUCKILY SHE HAD A CELL PHONE SO SHE COULD CALL ME. I STEPPED HER THROUGH THE PROCESS TO GET THE CAR STARTED AGAIN. THIS COULD BE A SERIOUS PROBLEM FOR YOUNG WOMEN TO BE STRANDED. I SEARCHED THE INTERNET AND FOUND SEVERAL PEOPLE HAVING THE SAME PROBLEM..EVEN IN MUCH OLDER MODELS. WHEN IS GM GOING TO FIX THIS PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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