Chevrolet Impala Complaints (2004)
1,074 consumer complaints on file.
- #10216621January 31, 2008ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING AT AN UNKNOWN SPEED, THE TEMPERATURE FOR THE ENGINE FAILED. ONE MONTH LATER, THE SPEEDOMETER FAILED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY A DEALER. THE FUEL SYSTEM WAS UNKNOWN. THE CURRENT MILEAGE WAS 62,500 AND FAILURE MILEAGE WAS 61,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10216491January 30, 2008ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE TACHOMETER, SPEEDOMETER AND THE TEMP GAGE ARE ALL OUT OF THE CAR STARTED IN THE WINTER OF THE YEAR THAT WE BOUGHT THE CAR AND SLOWLY ONE BY ONE EACH GAGE WENT OUT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10216362January 29, 2008ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
LIKE MANY IMPALA OWNERS BEFORE ME, THE INSTRUMENT PANEL ON MY 2004 IMPALA HAS FAILED AFTER 3 1/2 YEARS AND 60,000 MILES. IT STARTED OUT WITH THE SPEEDOMETER AND THEN THE TEMPERATURE GAUGE WENT. THIS IS A SERIOUS PROBLEM AS YOU HAVE ABSOLUTELY NO WAY TO TELL HOW FAST YOU ARE GOING OR IF YOUR CAR IS GOING TO OVERHEAT. VEHICLE WAS REPAIRED AT A GM DEALER AND GMC WAS CONTACTED AND REFUSED TO COVER THE COST. *CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10216388January 29, 2008ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER IS GIVING FALSE READINGS, SUCH AS 120MPH WHEN TRAVELLING 60MPH, AND 0MPH WHEN TRAVELLING 30 MPH. IT WILL TEMPORARILY RESET, THEN FAIL AGAIN WHEN DRIVEN FOR 15 MINUTES OR MORE. *CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10216397January 29, 2008ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE IDLING, THE SPEEDOMETER MALFUNCTIONED AND INDICATED 30 MPH. THE DEALER STATED THAT THE SPEEDOMETER NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 55,100 AND CURRENT MILEAGE WAS 55,560. UPDATED 02-19-08 *BF UPDATED 02/19/08 *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10216454January 29, 2008EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
2004 CHEVROLET IMPALA - THE HEADLIGHTS WILL GO OUT WITHOUT ANY WARNING WHILE YOU ARE DRIVING DOWN THE ROAD. THIS IS EXTREMELY DANGEROUS! I AM STILL IN THE PROCESS OF TRYING TO FIGURE OUT HOW TO GET THIS PROBLEM CORRECTED. I HAVE ALREADY HAD THE LIGHT SENSOR REPLACED AND THE BCM REPLACED. NEITHER OF THESE CORRECTED THE PROBLEM. AFTER MANY DAYS AND HOURS OF RESEARCH, I THINK IT MAY BE RELATED TO THE MULTI-FUNCTION SWITCH ON THE STEERING COLUMN. THIS MUST BECOME A RECALL AS THIS ENDANGERS MANY LIVES! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10216055January 26, 2008EXTERIOR LIGHTING:TURN SIGNAL
TURN SIGNALS OPERATE INTERMITTENTLY WITH SWITCH IN EITHER POSITION. HAZARDS WORK FINE. YOU HAVE TO OPERATE HAZARDS TO GET TURN SIGNALS TO WORK. WHEN TURN SIGNALS ARE INOPERATIVE, THE DRIVER CANNOT USE THEM TO SIGNAL INTENT TO TURN THAT COULD RESULT IN A CRASH. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10215786January 23, 2008ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I PURCHASED A NEW 2004 CHEVY IMPALA IN APRIL OF 2004. IN NOVEMBER 2007, ONE MORNING I NOTICED THAT I WAS DRIVING THROUGH A PARKING LOT AT APPROXIMATELY 70 MILES PER HOUR, THINKING "IT SURE DOESN'T FEEL THAT FAST." AFTER APPLYING THE BRAKE I OBSERVED THE SPEEDOMETER DROP ONLY TO ABOUT 50 MPH. LATER THAT DAY I FOUND THAT THE ONLY WAY TO GET THE SPEEDOMETER BACK TO ZERO WAS TO TURN OFF THE CAR AND RESTART IT SEVERAL TIMES AS THE NEEDLE WOULD DROP ABOUT 10 MPH EACH TIME. ONCE AT ZERO THE SPEEDOMETER APPEARED TO READ CORRECTLY. OVER THE NEXT FEW DAYS THE PROBLEM CONTINUED THOUGH IT WAS REMARKABLY WORSE THE COLDER THE CAR WAS. BY NOW, JANUARY 08 THE SPEEDOMETER HAS STOPPED READING ACCURATELY ALTOGETHER AND HAS PARKED ITSELF AT THE 360 DEGREE MARK. THIS PROBLEM HAS BEEN ADDRESSED IN CHEVY AND CADILLAC TRUCKS BUT GM HAS BEEN SLOW TO ISSUE ANY SPECIAL POLICIES OR RECALLS REGARDING THE CARS. THE PARTS (SPECIFICALLY FAULTY STEPPER MOTORS MANUFACTURED BY DELPHI) BY ALL ACCOUNTS I HAVE BEEN ABLE TO RESEARCH HOWEVER ARE THE SAME REGARDLESS OF MODEL. THIS IS A SAFETY ISSUE PRIMARILY AS WELL AS A LEGAL LIABILITY. BESIDES THIS, THE ISSUE IS CERTAINLY A CUSTOMER RELATIONS NIGHTMARE. I ALONE HAVE VIEWED SEVERAL HUNDRED COMPLAINTS REGARDING THE SAME ISSUE. CHEVROLET MUST ADDRESS THIS PROBLEM IMMEDIATELY WITH A FULL REPLACEMENT OF PARTS AND COMPLETE WARRANTY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10215800January 23, 2008ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE CLUSTER IN THE DASH HAD WENT OUT WHICH MAKES THE SPEEDOMETER QUIT WORKING CAUSING A SAFETY ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10215087January 16, 2008ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER GONE CRAZY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10215127January 16, 2008ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER IS STUCK AT 55MPH WHILE CAR IS OFF. WHEN DRIVING THE SPEEDOMETER WILL READ 90MPH WHEN DRIVING 30 MPH. TEMPERATURE GAUGE WORKS SPORADICALLY. CALLED GM AND WAS TOLD THAT MY CAR IS NOT PART OF THE EXTENDED WARRANTY (RECALL IN OTHER WORDS). I WAS TOLD TO CONTACT MY DEALERSHIP FOR REPAIRS (AT A COST OF OVER $500.00). MANY OTHER VEHICLES FROM THE SAME YEAR ARE COVERED. WE NEED TO KEEP THE PRESSURE ON THIS COMPANY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10214928January 15, 2008ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY SPEEDOMETER HAS GONE CRAZY--SOMETIMES WORKS SOMETIMES DOESN'T. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10214933January 15, 2008ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY SPEEDOMETER AND MY TEMP GAUGE IN MY 2004 IMPALA (WITH 55,000 MILES)DO NOT WORK. I ATTEMPTED TO LEAVE WORK LAST NIGHT AND MY CAR HAD A PROBLEM STARTING-MY SECURITY LIGHT STAYED ON UNTIL I GOT HOME AND MY CLOCK RESET. I WENT TO MOVE MY VEHICLE TODAY AND IT WILL NOT START-IT WILL CLICK,BUT WILL NOT START. I HAVE REPLACED THE BATTERY AND YET IT STILL IS HAVING PROBLEMS STARTING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10214694January 14, 2008STEERING, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
AFTER PURCHASING VEHICLE TOOK IT BACK TO HAVE STEERING CHECKED BECAUSE IT DID NOT FEEL OR SOUND RIGHT WHEN DOING A BRAKING AND TURNING STEERING WHEEL COMBINATION. MENTIONED THE NHTSA RECALL OF 2004 IMPALA. WAS TOLD DID NOT INVOLVE SS. ON THIS OCCASION WAS UNABLE TO STOP THE VEHICLE, UNABLE TO STEER PROPERLY, COULD NOT CONTROL VEHICLE. IT SPIRALED AND HIT A BUS STOP/POLE. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10214771January 14, 2008ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER STOPPED FUNCTIONING PROPERLY. ERRATIC READINGS RANGING FROM -50 TO 140MPH. DOESN'T MATTER IF THE CAR IS IDLING OR CRUISING DOWN THE HIGHWAY - THE SPEEDOMETER IS ALWAYS DANCING TO IT'S OWN TUNE! SUSPECTING THE OIL PRESSURE GAUGE WILL BE NEXT, AS IT VARIES GREATLY WHILE DRIVING THE VEHICLE. I SUSPECT THIS IS NOT NORMAL OR ACCURATE. I ENCOURAGE ALL OTHERS WITH THIS PROBLEM TO REPORT IT HERE. THESE ARE THE FOLKS WHO CAN HELP US GET A MANUFACTURER'S RECALL, AND HAVE THE DEFECT FIXED FROM GM'S POCKET - NOT YOUR OWN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10214644January 13, 2008ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ON DECEMBER 24, 2007 I WAS DRIVING MY 2004 IMPALA ALONG A HIGHWAY WHEN I NOTICED THE SPEEDOMETER CLIMBING HIGHER THAN THE SPEED I WAS ACTUALLY GOING, THIS CONTINUED UNTIL THE SPEEDOMETER WAS READING IN EXCESS OF 200 KMH. WHEN I REACHED MY DESTINATION ABOUT 15 MINUTES LATER I TURNED OFF THE CAR HOPING THE SPEEDOMETER WOULD RESET TO ZERO WHICH IT DIDN'T. I WAS UNABLE TO RESET IT UNTIL THE NEXT MORNING WHEN I TURNED THE IGNITION TO ON AND OFF ABOUT 15 TIMES BEFORE THE NEEDLE RETURNED TO ZERO. THIS HAS HAPPENED SEVERAL TIME NOW AND IT LOOK LIKE I WILL HAVE TO EVENTUALLY TAKE IT TO A DEALER TO HAVE REPAIRED. THERE IS APPROXIMATELY 123,000 KILOMETERS ON THE CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10214652January 13, 2008ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER ON MY CAR IS GIVING FALSE SPEED INFORMATION, BY AS MUCH AS 100 MPH. THIS IS A VERY UNSAFE CONDITION. I AM AWARE OF MANY OTHER GM VEHICLES WITH THIS SAME DEFECT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10214665January 13, 2008EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
MULTIFUNCTION SWITCH ON STEERING COLUM FAILED , AS A RESULT I HAVE NO HIGHBEAMS , IF I ATTEMPT TO PUT THEM ON ALL LIGHTS GO OUT , THIS IS A VERY EXPENSIVE PROBLEM THAT I THINK GENERAL MOTORS SHOULD COME GOOD FOR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10214586January 12, 2008ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
STARTED BY TEMP GAUGE NOT RETURNING TO COLD, THEN SPEEDO STUCK AND WOULDN'T CLIMB OR WOULD BE NUMBER OF MPH ABOVE ACTUAL SPEED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10214247January 8, 2008ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER NOT WORKING CORRECTLY. IT SHOWS SPEED OF 90 AT ABOUT 45. READS 60 AT A STOP. MANY COMPLAINTS FOUND ON INTERNET. SERIOUS SAFETY ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0