Chevrolet Impala Complaints (2004)
1,074 consumer complaints on file.
- #10220349March 7, 2008ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER AND TACHOMETER DROP TO ZERO WHILE DRIVING AFTER 30 MINUTES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10219903March 3, 2008ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
DASH BOARD CLUSTER (SPEED ODOMETER, TEMPERATURE AND RMP) IS NOT WORKING PROPERLY/AT ALL SOMETIMES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10219820March 2, 2008FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
SINCE ONE MONTH AGO, I STARED TO PERCEIVE AN STRONG FUEL ODOR, BUT EVERY TIME I OPENED THE HOOD I COULD NOT FIND THE LICK. FINALLY YESTERDAY I DID THE SAME, AND I FOUND OUT THAT THE FUEL PRESS REGULATOR WAS THE PROBLEM. I AM NOT USING THE CAR NOW INSTEAD I AM USING MY TRUCK. I CHECKED SEVERAL INTERNET SITES AND I FOUND THAT MANY PEOPLE HAVE THE SAME PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10219623February 28, 2008ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY SPEEDOMETER, TEMPERATURE GAUGE AND GAS HAND STOPPED WORKING SUMMER 07 PERMANENTLY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10219350February 27, 2008ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
1. I WAS DRIVING MY VEHICLE WHEN I NOTICED THE SPEEDOMETER BEGAN TO REFLECT READINGS IN EXCESS OF THE ACTUAL SPEED I WAS DRIVING, E.G., REGISTERING BEYOND 120 MPH (THE NEEDLE WOULD PASS THAT MARK AND CONTINUE MOVING) WHEN THE CAR'S ACTUAL SPEED WAS PROBABLY LESS THAN 50 MPH. UPON STOPPING THE VEHICLE, THE SPEEDOMETER WOULD REGISTER MPH IN EXCESS OF ZERO (E.G., 80 MPH). THE NEEDLE WOULD NOT RETURN TO ZERO EVEN WITH THE ENGINE OFF. 2. THE FAILURE OF THE SPEEDOMETER CAUSED ME TO NOT KNOW THE ACTUAL SPEED I WAS DRIVING, WHICH PLACED ME IN JEOPARDY OF DRIVING SIGNIFICANTLY FASTER THAN THE POSTED SPEED FOR A GIVEN STRETCH OF ROAD. I HAD TO TAKE THE VEHICLE TO A LOCAL DEALER FOR REPAIR. 3. ACCORDING TO THE DEALER INVOICE, THE DEALERS SERVICE DEPARTMENT "REMOVED, REPLACED AND SETUP (THE) IP CLUSTER ASSEMBLY. THE REPLACED PART WAS NOT MADE AVAILABLE TO ME. 4. GENERAL MOTORS IS EXPERIENCING THIS SAME TYPE OF SPEEDOMETER CLUSTER FAILURE ON VARIOUS OTHER GM MODELS BEGINNING WITH MODEL YEARS 2003 AND LATER. GM HAS SPECIAL POLICY COVERAGE FOR CERTAIN OF ITS MODELS WITH THIS PROBLEM, BUT NOT FOR ALL MODELS. MY VEHICLE IS A 2004 CHEVROLET IMPALA WHICH HAD 57,355 MILES ON IT WHEN THE PROBLEM OCCURRED. I WAS ADVISED BY GM THAT, "...THE SPECIAL COVERAGE...DO ES NOT INCLUDE YOUR VEHICLE..." AND THAT I WOULD HAVE TO BEAR ANY EXPENSE I INCURRED FOR THE SERVICE PERFORMED BY THE DEALER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10219186February 26, 2008ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER AND OIL PRESSURE GAUGE GOES HAYWIRE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10219060February 25, 2008ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER GRADUALLY READS LOWER SPEED THAN ACTUAL VEHICLE SPEED, CAUSING DRIVER TO SPEED UP AND GO TOO FAST. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10219143February 25, 2008TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TIRE PRESSURE WARNING LIGHT ISSUE HAS HAD AT LEAST FIVE VISITS TO THE DEALER! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10218930February 23, 2008ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
FAILURE OF THE INSTRUMENT CLUSTER -- MOST IMPORTANTLY THE SPEEDOMETER BECAME GROSSLY INACCURATE OR COMPLETELY INOPERATIVE DURING THE COURSE OF NORMAL DRIVING. IN SOME INSTANCES THE SPEEDOMETER READ 0MPH AT HIGHWAY SPEEDS AND OTHER TIMES IT WOULD READ 120+MPH WHILE THE VEHICLE WAS STOPPED. CHEVROLET DEALERSHIP FOUND AN INTERNAL GAUGE CLUSTER PROBLEM AND REPLACED THE CLUSTER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10218934February 23, 2008ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE ODOMETER READ 70 WHEN GOING ONLY 30. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10218709February 21, 2008STEERING, STEERING:COLUMN, STEERING:GEAR BOX:SHAFT PITMAN, STEERING:LINKAGES
THERE IS A CLICKING SOUND COMING FROM THE STEERING COLUMN WHEN TURNING ...STARTED AFTER ABOUT 25,000 MILES......IT ALWAYS OCCURS, EVERYTIME, AND IS VERY ANNOYING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10218750February 21, 2008POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHEN BACKING UP, PLACING THE VEHICLE IN GEAR, OR DRIVING AT ANY SPEED, THE VEHICLE MAKES A CLICKING OR THUMPING SOUND. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED WITH INTERIOR TRANSMISSION FAILURE. THE COST OF THE REPAIR WAS $2,700. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 51,875 AND FAILURE MILEAGE WAS 30,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10218126February 15, 2008ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
DRIVING HOME, SUDDENLY THE SPEEDOMETER STOPPED WORKING AND PASSED 60 MPH AND WAS INCREASING WHILE I STARTED ACCELERATING FROM COMPLETE STOP. IT REACHED 110 MILES TILL MY NEXT STOP, WAS STUCK AT 110 AGAIN AND GOING UP AGAIN WHEN I STARTED ACCELERATING TILL THE ARROW WAS POINTING SOUTH AND STOPPED MOVING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10217904February 13, 2008ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAVE A 2004 CHEVY IMPALA. RECENTLY THE SPEEDOMETER NEEDLE GETS STUCK AND NEVER GETS BACK TO 0. CHEVY HAS FAILED TO REALIZE THIS AS A RECALL AND INSTRUCTS ALL PARTIES TO PAY $500 TO FIX THIS ISSUE. I WOULD BE HELPFUL IF AN AGENCY LIKE THIS ONE STEPS IN AND HAS CHEVROLET TAKE OWNERSHIP TO THIS VERY SERIOUS AND POSSIBLE LIFE THREATENING HAZARD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10217974February 13, 2008SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS:FRONTAL
COLLISION ON THE INTERSTATE. I WAS DRIVING APPROXIMATELY 45 MPH WHEN I STRUCK THE VEHICLE IN FRONT OF ME. TRAFFIC WAS HEAVY AND THEY SLAMMED ON THEIR BRAKES. I HAD THE BRAKES ALL THE WAY TO THE FLOOR BUT THE CAR DID NOT STOP. THEIR CAR WAS COMPLETELY STOPPED WHEN I HIT THEM AND KNOCKED THEM INTO ANOTHER VEHICLE. MY AIR BAGS FAILED TO DEPLOY. BODY SHOP OWNER STATED THAT IT APPEARED THAT THE WIRES TO THE AIRBAG HAD BEEN SLICED DURING THE ACCIDENT. FRONT BUMPER, HOOD, AND FENDERS HAD TO BE REPLACED. RADIATOR AND CONDENSER HAD TO BE REPLACED. BODY OF THE VEHICLE HAD TO BE SQUARED. ROTORS AND BRAKES REPLACED. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10217999February 13, 2008EXTERIOR LIGHTING:HEADLIGHTS
LAST YEAR AROUND THIS SAME TIME I WAS DRIVING TO WORK AROUND 4:30 AM ON I 85 NB IN ATLANTA, GA. GOING TO WORK WHEN MY CAR SUDDENLY WENT TOTALLY DARK. I DIDN'T REALIZE IT UNTIL I GOT TO A STRETCH OF HIGHWAY THAT HAD NO LIGHTS. IT WAS VERY SCARY CAUSE I DIDN'T KNOW IF ANY OF THE OTHER CARS COULD SEE ME. I GOT OFF THE HWY AT THE 1ST EXIT AND WAITED UNTIL DAYLIGHT TO GO CONTINUE TO WORK. I WENT TO THE 1ST MECHANIC THAT OPENED AND THE LIGHTS WERE WORKING AGAIN SO THE MECHANIC COULDN'T FIND ANYTHING WRONG. 1 YEAR LATER ON 2/12/08, MY 7YEAR OLD SON AND I WENT TO THE DRUG STORE TO GET HIS MEDICATION AND AS WE WERE DRIVING UP SR 139, I NOTICED THAT I COULDN'T SEE THE ROAD!!! AGAIN, I'M ON A STRETCH OF ROAD WITH NO STREET LIGHTS AND THIS TIME I HAVE INTERIOR LIGHTS, BLINKERS AND PARKERS, BUT I HAVE NO HEADLIGHTS. I IMMEDIATELY PULLED OVER AND CUT THE CAR OFF HOPING TO RESET THE COMPUTER OR WHATEVER WAS CAUSING THE PROBLEM AND WHEN I RESTARTED THE CAR THE HEADLIGHTS STILL DIDN'T COME ON. I WAITED APPROX 45 MINUTES AND STILL IN THE DARK. I WAS SOOO AFRAID BECAUSE I HAD MY SON WITH ME AND I HAD ABOUT 2.5 MILES TO GO BEFORE GETTING HOME. I TOOK MY CHANCES AND DROVE HOME TRYING TO BE AS CAREFUL AS POSSIBLE AS ONCOMING CARS FLASHED THEIR LIGHTS AT ME AND HONKED. MY SON WAS SCARED AND KEPT ASKING IF OTHER CARS WERE GOING TO HIT US OR IF THEY COULD SEE US. I TRIED TO STAY CALM FOR HIM, BUT TRUTHFULLY, I WAS SCARED STUPID. I'VE BEEN READING UP ON SIMILAR SITUATIONS LIKE THIS AND GM HAS GOT TO STEP UP AND FIX THIS PROBLEM. WHY SHOULD IT TAKE FOR SOMEONE TO LOOSE THEIR LIFE FOR GM TO TAKE NOTICE??? I'VE OWNED A 99 GRAND AM, 00 OLDSMOBILE ALERO & NOW THE THE 04 IMPALA. I THOUGHT THAT I HAD MOVED UP AND BOUGHT A REALLY GOOD CAR THAT I LOVED NOT A DEATH MACHINE. MY NEXT CAR MIGHT HAVE TO BE A NISSAN OR A TOYOTA. MY GRANDMA & MOM ONLY BUY TOYOTAS AND HAVE NEVER HAD THESE TYPES OF PROBLEMS. BUT I'M TRYING TO KEEP MY FELLOW AMERICANS EMPLOYED EVEN THOUGH I'VE LOST MY JOB. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10217780February 12, 2008VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
THE TEMPERATURE WAS 10 BELOW ZERO AND MY HEATER BLOWER QUIT WORKING CAUSING ALL OF THE WINDOWS TO ICE UP ON THE INSIDE. FORTUNATELY, I WAS ABLE TO GET THE CAR HOME SAFELY. I CHECK THE FUSES, BUT COULD FIND NO BLOWN FUSES. I TOOK IT INTO THE DEALER THE NEXT DAY (MONDAY) AND, THANKFULLY IT WAS REPAIRED UNDER MY G.M. EXTENDED WARRANTY AT NO COST TO ME. I HAD 69,560 MILES ON THE CAR AT THAT TIME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10218295February 8, 2008ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 CHEVY IMPALA INSTRUMENT PANEL FAILURE. CONSUMER STATES THAT THE CRUISE CONTROL SET TO 70 AND DRIVER WAS ONLY MOVING ABOUT 40 MPH. SPEEDOMETER READ 140 MPH AND CONSUMER WAS NOT GOING THAT FAST. *KB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10217072February 6, 2008VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
HEAT NO LONGER WORKING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10216741February 2, 2008ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, STEERING
WE PURCHASED OUR 2004 IMPALA NEW IN MAY OF 2004. THERE ARE CURRENTLY 56,000 MILES ON IT. THE SPEEDOMETER ACTS CRAZILY AND WE ALSO HAVE THE NOISE AND VIBRATION THE STEERING COLUMN. THE DEALERSHIP SAYS THE STEERING SHAFT WILL COST AT LEAST $100 AND A NEW INSTRUMENT CLUSTER $300. THAT DOESN'T INCLUDE THE COST OF LABOR AND STATE SALES TAX! THESE DEFECTS NEED TO BE ADDRESSED . I AM ALMOST FEARFUL TO LET MY WIFE DRIVE THIS CAR. AFTER READING ALL THESE COMPLAINTS, I CAN'T BELIEVE THE GOVERNMENT IS FAILING THE AMERICAN CONSUMER TRYING TO BUY AMERICAN PRODUCTS. NO WONDER THE FOREIGN CAR COMPANIES ARE EATING DETROIT'S LUNCH! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0