Chevrolet Impala Complaints (2004)

1,074 consumer complaints on file.

#10223574April 7, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, POWER TRAIN:AUTOMATIC TRANSMISSION
2004 CHEVROLET IMPALA'S TRANSMISSION STARTS SLIPPING. IT MOVES VERY SLOWLY IN THE MORNINGS. IT MOVES VERY SLOWLY FROM 1ST TO 2ND GEAR. IT WILL NOT PULL HILLS AT A SLOW SPEED BUT ON THE INTERSTATE AT 50-55MPH IT WILL ONLY SLOW DOWN JUST A LITTLE. IT BASICALLY WILL NOT GO OVER 65 MILES PER HOUR. I HAVE TO STAY IN THE SLOW LANE. PLUS, THE DIGITAL INSTRUMENT PANEL DOES NOT WORK SO I CAN ONLY ASSUME I AM GOING 50-55 MILES PER HOUR BY JUDGING THE SPEED PATTERN OF THE OTHER MOTORISTS. THIS MEANS NO TEMPERATURE GAUGE, NO SPEEDOMETER, AND NO FUEL GAUGE. I CHECK FLUID LEVELS EVERY WEEK. I FILL UP MY TANK EVERY SATURDAY AND WEDNESDAY. I AM STUCK AND SICK OF THIS BECAUSE I CAN NOT AFFORD TO GET TWO THINGS FIXED THAT SHOULD ONLY STOP WORKING ON OLD CARS. THIS CAR IS 4 YEARS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223609April 7, 2008
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:UNIT
THE TURN SIGNALS AND HAZARD LIGHTS NO LONGER BLINK WHEN TURNED ON. THE BULBS LIGHT UP BUT DO NOT BLINK ON AND OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223462April 5, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
OPY OF TEXT SENT TO GM/CHEVROLET... MY SPEEDOMETER AND OTHER INSTRUMENT CLUSTER GAUGES OPERATE ERRATICALLY. SPEEDOMETER SPECIFICALLY IS TOTALLY ERRATIC, ALMOST NEVER CORRECT AND VARIES ANYWHERE FROM FULLY PEGGED AT ZERO TO FULLY PEGGED AT TOP END. YOU NEVER KNOW WHAT SPEED YOU ARE TRAVELING AT ANY TIME. YOU CANNOT GAUGE, BY SPEEDOMETER, THE SPEED LIMIT OR RECOMMENDED SPEEDS FOR CURVES, ETC. THIS IS A VERY UNSAFE CONDITION. FROM EXTENSIVE READING SO FAR, IT IS OBVIOUS THAT THIS IS A DEFECTIVE PART ON THIS VEHICLE AND DUE TO THE SAFETY AND LEGAL NATURE OF YOUR SPEED, THIS GAUGE SHOULD BE REPLACED VIA INDUSTRY-WIDE RECALL. I WELCOME YOUR RETURN CALL TO DISCUSS THIS DANGEROUS SITUATION. I AM A PILOT AND CANNOT HAVE MY CELL ON CONTINUOUSLY. PLEASE LEAVE A MESSAGE WITH CALL BACK NUMBER AND I WILL BE HAPPY TO DISCUSS. THIS GAUGE HAS BEEN FAULTY FOR THE PAST YEAR. I HAVE INSTALLED MY GPS TO MONITOR MY SPEED. THE GAUGE IS NOT SYMMETRIC IN ITS ERRORS. YOU WILL READ 100+ SOMETIMES GOING 70 OR YOU WILL READ 0 GOING SAME SPEED. IT CHANGES FROM TRIP TO TRIP AND SOMETIMES AFTER A STOP AT AN INTERSECTION, OR JUST DRIVING CONSTANT SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223338April 4, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY 2004 CHEVY IMPALA HAS A GAUGE PROBLEM. NONE OF THE DASHBOARD GAUGES WORK. I DON'T KNOW HOW FAST I AM GOING, HOW MUCH GAS I HAVE OR IF MY CAR IS OVER HEATING. ITS SCARY DRIVING THIS CAR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223346April 4, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING 90 MPH, THE SPEEDOMETER GAUGE BECAME STUCK AND REMAINED AT 90 MPH, EVEN WHILE DRIVING AT LOWER SPEEDS. THE SPEEDOMETER REMAINS AT 90 MPH EVEN WHILE THE VEHICLE IS PARKED. IN ADDITION, THE TEMPERATURE GAUGE INDICATED THAT THE VEHICLE WAS OVERHEATING WHEN IT ACTUALLY WAS NOT. THE CURRENT MILEAGE WAS 49,500 AND FAILURE MILEAGE WAS 49,487. UPDATED 10/16/08. *LJ THE TRANSMISSION WOULD SLIP WHEN ACCELERATING FROM A STOPPED POSITION. UPDATED 10/17/08.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223127April 2, 2008
EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
PROBLEM SWITCHING FROM HIGH BEAM TO LOW BEAM ETC AND SUDDEN HEADLIGHT FAILURE AT NIGHT WHILE DRIVING DOWN ROAD. BELIEVE PROBLEM IS MULTI FUNCTION SWITCH WHICH HAS BEEN REPORTED BY NUMEROUS PEOPLE FOR THIS VEHICLE TYPE. STARTED OUT AS INFREQUENT BUT GETTING PROGRESSIVELY WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223139April 2, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I SERIOUSLY THOUGHT I WAS THE ONLY ONE HAVING THESE PROBLEMS. I BOUGHT A 2004 CHEVROLET IMPALA IN AUG 07. THE PROBLEMS STARTED ONLY A MONTH AFTER I BOUGHT THE CAR. FIRST THE TEMP GAUGE WOULD REGISTER ALL THE WAY UP TO 260. AFTER CHECKING TO MAKE SURE THE CAR WAS NOT RUNNING HOT, I STARTED CALLING DEALERS TO TRY TO FIGURE OUT WHAT THE PROBLEM WAS. I WAS INFORMED BY A SEVERAL DEALERSHIPS THEY HAVE SEEN SEVERAL PROBLEMS WITH THE INSTRUMENT PANEL AND THEY CONTINUED TELLING HOW MUCH IT WOULD COST TO REPLACE IT. WELL ONLY A COUPLE WEEKS LATER THE SPEEDOMETER STARTED THE SAME THING. IT WOULD STICK AND NOT REGISTER RIGHT. THE PROBLEM IS STILL CONTINUING CAUSE I CAN'T AFFORD TO FIX IT. I CONTINUED MY REGULAR MAINTENANCE ON THE CAR AND DURING AND OIL CHANGE I WAS INFORMED THE TRANSMISSION FLUID NEEDED TO CHANGED, SO I MADE THE APPOINTMENT TO HAVE IT CHANGED ON SATURDAY. ONLY A COUPLE OF HOURS AFTER HAVING IT CHANGED WE WENT TO BACK UP AND THE TRANSMISSION SLIPPED. THIS HAD NEVER HAPPENED BEFORE SO WE THOUGHT IT JUST MIGHT BE LOW ON FLUID. AFTER CHECKING THE FLUID LEVEL WAS FINE BUT THE PROBLEMS CONTINUED. NOW IT SLIPS WHEN I PUT IT IN DRIVE TO TAKE OFF AND YOU CAN HEAR THE TRANSMISSION WHINING WHILE BEING DRIVEN. AS OF NOW IT STILL SLIPS, SOMETIMES, ANDS WHINES, AND OF COURSE THE INSTRUMENT PANEL IS STILL MESSED UP BECAUSE I CANNOT AFFORD TO HAVE IT FIXED. I HAVE SPOKEN TO SEVERAL PEOPLE THAT OWN IMPALAS AND I HAVE COME TO FIND OUT THEY ARE HAVING THE SAME PROBLEMS I AM HAVING. YOU WOULD THINK BY NOW THAT GM WOULD REALIZE THERE IS A PROBLEM AND THEY ARE NOT JUST ISOLATED INCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223061April 1, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SEVERAL OCCASIONS NOW THE SPEEDOMETER HAS GONE HAYWIRE AND IS SHOWING THAT I AM TRAVELING EXCESSIVELY FASTER THAN I AM GOING - APPROXIMATELY 30 - 40+ MPH. I THOUGHT THAT I WAS SPEEDING AND SO I LIGHTLY PUT ON MY BRAKES TO SLOW DOWN DURING RUSH HOUR TRAFFIC AND HAD TIRES SQUEALING ALL AROUND ME - THE SPEED OF TRAFFIC IS 70+ MPH IN THAT SECTION OF FREEWAY. IT WAS FORTUNATE THAT IT DID NOT CAUSE A SEVERAL CAR PILEUP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222983March 31, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I WAS DRIVING AND NOTICED THAT MY SPEEDOMETER WAS SITTING ON ZERO. MONTHS LATER I NOTICED THAT MY GAS GAUGE STARTED GOING HAYWIRE. ONE MINUTE IT WAS FULL THE NEXT IT WAS 1/2 FULL AND I HAD ONLY GONE 20 MILES DOWN THE ROAD. THEN MY DAD USED MY CAR ONE DAY AND TOLD ME THAT THE OIL PRESSURE GAUGE WAS WRONG AS WELL. I HAVE NOT HAD THE MONEY TO FIX THIS PROBLEM AND THE ONLY WAY I KNOW I NEED GAS IS WHEN THE LOW FUEL MESSAGE COMES UP IN THE MESSAGE CENTER. I HAVE RECEIVED ABOUT 4 SPEEDING TICKETS JUST IN THE LAST YEAR AND WOULD HAVE RECEIVED MORE IF I HAD NOT KNOWN THE OFFICER OR TOLD THEM THE PROBLEM AND BEGGED THAT THEY LET ME OFF WITH A WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222651March 29, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, ENGINE AND ENGINE COOLING
CAR WAS TAKEN IN FOR BRAKES. ROTORS WARPED @ 21,500 MILES. 12,000 MILES LATER, WARPED AGAIN. WAS TOLD THIS WAS COMMON AND THERE WAS NOTHING THEY COULD DO FOR ME. REPAIR COST OUT OF POCKET. CAR WAS TAKEN IN FOR AN OVERHEATING PROBLEM. WAS TOLD IT WAS TOTALLY NATURAL FOR MY CAR TO GET THAT HOT. UNBELIEVABLE!! NOW I HAVE AN INTAKE OR A HEAD GASKET THAT IS BAD. AGAIN, NOTHING THEY CAN DO. AGAIN, COST OUT OF MY POCKET. THIS WILL BE THE LAST CHEVY I SERVICE. MY CAR ONLY HAS 34,000 MILES IT. THE SERVICE CENTER TOLD US, "CARS ARE MADE DIFFERENT THESE DAYS. STUFF HAPPENS." IF THEY CAN'T STAND BEHIND THEIR CARS I WON'T BUY ANOTHER. 34,000 MILES AND MY CAR IS JUNK. I THINK A RECALL SHOULD BE ISSUED REGARDING THESE PROBLEMS. BAD BRAKES AND BAD GASKETS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222450March 27, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER ON MY 2004 CHEVROLET IMPALA GOES CRAZY. AFTER IT HAS BEEN RUN FOR MORE THAN AN HOUR IT WILL STICK ON YOUR HIGHEST SPEED, NOT DROP BACK TO ZERO AND SHOW A SPEED FROM 10 TO 100 MILE MORE THAN THE ACTUAL SPEED. VERY UNSAFE, WHEN YOU DO NOT KNOW HOW FAST YOU ARE GOING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222530March 27, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WHEN INSTRUMENT PANEL STOPS WORKING THE TRACTION CONTROL IS ALSO STOPS WORKING SO DOES THE SPEEDOMETER AND THE ANTI- LOCK BRAKES MAKING IT UNABLE TO STOP PROPERLY. I HAVE BEEN TOLD BY A GM MECHANIC THAT GM KNOWS ABOUT THIS PROBLEM BY\UT THEY INTEND TO DO NOTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222000March 22, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INSTRUMENT CLUSTER QUIT WORKING. IT STARTED WITH MY FUEL GAUGE. MY FUEL GAUGE READER NOW SITS UNDER FUEL GAUGE. MY SPEEDOMETER QUIT WORKING ABOUT 6 MONTHS AFTER MY FUEL GAUGE. MY SPEEDOMETER NOW SAYS I AM GOING 120 MPH. MY THERMOSTAT GAUGE ACTS LIKE IT'S GOING TO WORK BUT THEN IT DOESN'T. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222001March 22, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER HAS BEEN STICKING AND WILL GET STUCK OR STOPS WORKING. WILL READ 140 MPH WHEN THE VEHICLE IS ACTUALLY GOING ABOUT 60. ALSO WHEN PARKED IT WILL READ OUT 70 40 100 ETC ETC. EVEN WHEN THE VEHICLE IS OFF. DROPS TO 0 MPH AND JUMPS FROM 0 MPH TO 20 MPH IN MOTION OR SITTING IN TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221857March 20, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, EQUIPMENT:ELECTRICAL
SPEEDOMETER IS BROKEN AND THE SAFETY I PUT MYSELF IN EVERYDAY BECAUSE CHEVY CANT REPLACE THE SPEEDOMETER THAT SHOULD WORK FOR A LIFETIME. CHEVY CARES MORE ABOUT THERE PROFIT THEN THE SAFETY OF THEIR CUSTOMERS THEN THEY WONDER WHY TOYOTA IS THE #1 SELLER OF CARS BECAUSE THEY TAKE CARE OF THEIR PROBLEMS I WILL NEVER BUY A AMERICAN CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221760March 19, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
WE HAVE A 2004 CHEVROLET IMPALA, WHICH IS A PIECE OF CRAP. WE PURCHASED THIS CAR USED, IT HAD 26,000 MILES ON IT. I FILED A COMPLAINT W/ CHEVY ON PHONE NUMBER 866-790-5700. OUR CASE # IS 71-578092134. THEY WERE NO HELP, SINCE OUR WARRANTY HAD EXPIRED. OUR TRACTION SYSTEM & CHECK ENGINE LIGHT KEPT COMING ON. THE TRACTION SYSTEM SHUT OFF & WOULD NOT TURN BACK ON. IT ALSO KNOCKED OFF THE ABS SYSTEM. NOT SAFE. WE TOOK IT TO A LOCAL MECHANIC, THE REPAIRS WERE A NEW THERMOSTAT & THERMOSTAT SENSOR, & DRIVERS SIDE REAR HUB BEARING. THE COST WAS $500.00, THE DEALERSHIP WANTED @1100.00!!!!!!! FOR THE SAME REPAIRS. THE REPAIR SHOP STATED TO ME THAT THEY HAVE APPROXIMATELY 5-10 IMPALAS A WEEK IN THEIR SHOP FOR THE SAME REPAIR!!! IT APPEARS GM SCREWED UP. WE ARE NOT THE ONLY ONES WHO HAVE THIS PROBLEM. WE ALSO OWN A 1995 GMC 1500 SIERRA, HAVE NOT HAD TO FIX ANYTHING AS MAJOR AS THE IMPALA. GM'S WARRANTY IS THE WORST IN THE BUSINESS. GM WAS NO HELP AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221450March 17, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER REGISTERS SPEED MUCH HIGHER THAN ACTUAL, COMPLETE FAILURE OF TEMPERATURE GAUGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221268March 15, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I OWN A 2004 CHEVY IMPALA. EVERY FEW DAYS THE SPEEDOMETER QUITS WORKING AND WORKS IT'S WAY UP TO 120+ MPH, EVEN WHEN SITTING STILL. IT TAKES A COUPLE DAYS TO RESET ITSELF, AND THEN THE PROBLEM STARTS ALL OVER AGAIN. HUGE PROBLEM BECAUSE I DON'T KNOW HOW FAST I'M GOING. OF COURSE IT'S OUT OF WARRANTY AND COSTS OVER $500 TO REPAIR, BUT DOING SOME RESEARCH IT SOUNDS LIKE IT IS A MALFUNCTIONING PART ON ALMOST ALL 2004 IMPALAS, WHICH I BELIEVE SHOULD LEAD TO A RECALL, NOT MONEY OUT OF EVERY OWNERS POCKET. SEEMS LIKE A HUGE SAFETY ISSUE TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221072March 13, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER AND THE TACHOMETER PEGS WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220536March 10, 2008
STRUCTURE, AIR BAGS, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
ORIGINALLY RADIO FAILED TO WORK. WENT TO THE DEALER AND WAS TOLD THAT I WOULD NEED TO REPLACE THE RADIO. AFTER FURTHER INVESTIGATION, FOUND OUT THAT THERE IS A WIRING HARNESS THAT WAS CORRODED IN THE PASSENGER REAR SEATING AREA. THIS HARNESS ALSO CONTROLS THE WARNING BELLS FOR THE ENTIRE CAR. THERE IS DEFINITELY A WATER ENTRY ISSUE WITH THIS MODEL. NOW THE AIR BAG LIGHT IS COMING ON AND YOU CAN HEAR WATER 'SLOSHING" AROUND IN THE DASHBOARD AREA. WATER IS COMING IN TO THE PASSENGER FLOOR AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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