Chevrolet Impala Complaints (2007)

627 consumer complaints on file.

#11052929December 7, 2017
AIR BAGS
TL* THE CONTACT OWNED A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE LOWER BACK AND SHOULDERS. IT WAS UNKNOWN IF MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED. IT WAS UNKNOWN IF A DEALER OR MANUFACTURER WERE CONTACTED. THE FAILURE MILEAGE WAS 160,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11046148November 14, 2017
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, ENGINE
ENGINE POWER WAS REDUCED WHILE I WAS TRAVELING WITH THE FLOW OF TRAFFIC. I ATTEMPTED TO ACCELERATE BUT CAR STARTED SLOWING DOWN. TOOK THE VEHICLE FOR REPAIR AND REPLACED THE PEDAL POSITION SENSOR WAS REPLACED. I CONTACTED CHEVY DEALERSHIP SERVICE DEPT AND WAS TOLD IT'S A COMMON OCCURRENCE. IMPALAS HAVE A THROTTLE SENSOR INSTEAD OF CABLE. IF THE SENSOR GOES OUT, THE ENGINE POWER IS REDUCED TO PROTECT THE ENGINE INTEGRITY. IN SOME CASES, IT'S REDUCED SIGNIFICANTLY. THE MANUFACTURE NOTED MY CONCERN BUT THE REP WOULD NOT ESCALATE THE MATTER. I WENT ONLINE TO FILE A COMPLAINT AND THERE IS A CHEVY FORUM WITH SIMILAR CONCERNS. GENERAL MOTOR REPS REPLY WITH COMMON RESPONSES TO TAKE THE VEHICLE TO AN AUTHORIZED MECHANIC AND THEIR CONCERN HAS BEEN NOTED. I WAS INFORMED BY REPRESENTATIVE AT 800# FOR MANUFACTURE TO CALL BACK IF IT HAPPENS AGAIN. THANKFULLY I WASN'T GOING AT A HIGHER SPEED IN DALLAS TRAFFIC. NOT SURE IF I WOULD HAVE HAD THE LUXURY OF PULLING OVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034334October 18, 2017
AIR BAGS, ELECTRICAL SYSTEM
AIR BAG INOPERATIVE LIGHT ON INSTRUMENT PANEL ILLUMINATED WHILE DRIVING. TOOK TO DEALERSHIP AND AFTER INVESTIGATION FOUND THE WIRING HARNESS ASSOCIATED WITH (PIG-TAIL) WAS BROKEN AND CHAFED FROM INTERFACING WITH CAR FRAME DURING NORMAL OPERATION OF THE VEHICLE. CAR HAS NEVER BEEN IN ANY TYPE OF INCIDENT . VEHICLE HAS 58,025 ORIG MILES THE CAR IS OPERATED ON. CITY AND HIGHWAY PAVED ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032686October 10, 2017
SUSPENSION
WHILE DRIVING ON A ROAD MY TIE ROD BROKE CAUSING ME TO LOSE CONTROL OF THE CAR. IT COMPLETELY TURNED AROUND AND LANDED IN SOME TREES.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11032101October 6, 2017
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FRONT DRIVER'S DOOR COULD NOT BE OPENED FROM INSIDE OR OUTSIDE THE VEHICLE. THE CONTACT INDICATED THAT THE LOCKING MECHANISM WOULD OPERATE WHEN PRESSING THE DOOR LOCK SWITCH, BUT THE DOOR WOULD REMAIN LOCKED AND UNABLE TO OPEN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 124,000. *LN UPDATED 7/26/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023421September 14, 2017
ENGINE
I JUST RECENTLY HAD THE ENGINE POWER REDUCED NOTIFICATION COME UP ON MY CAR AND POWER REDUCED A GOOD AMOUNT. I GOT HOME AS SOON AS I COULD AND TURNED THE VEHICLE OFF. DIDN'T COME ON THE NEXT DAY BUT WHILE DRIVING IN TOWN, 25-45 MPH, I COULD FEEL A LITTLE OF A PULL TIME TO TIME, SAW THAT THE RPM NEEDLE WOULD JUMP TIME TO TIME. I HAVE ALSO DRIVEN IT ON THE INTERSTATE AND IT IS JUST THE SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023323September 13, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN PARK, THE GEAR DID NOT SHIFT TO DRIVE. THE VEHICLE WAS TOWED TO THE DEALER AT: ROYAL CHEVROLET, BRIDGEWATER NJ, 732-356-2460, WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS CORRODED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER IN NEW JERSEY, WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL WIRING HARNESS CORRODED. THE VEHICLE WAS REPAIRED AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS ABOUT 5,000. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016047August 17, 2017
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STEERING WHEEL MADE A KNOCKING SOUND AND FAILED TO ALIGN. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE RACK AND PINION WAS LEAKING STEERING FLUID AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT RETURNED THE VEHICLE TO THE MECHANIC WHO MADE THE SAME DIAGNOSIS. THE VEHICLE WAS REPAIRED, BUT THE CONTACT BEGAN TO HEAR THE KNOCKING NOISE AGAIN. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,678. UPDATED 11/7/17*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011652July 31, 2017
ENGINE
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, A SKUNK-LIKE ODOR ENTERED THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT GENERAL MOTORS ISSUED TSB NUMBER: 08-08-110-019, BUT THE VEHICLE WAS OUT OF WARRANTY COVERAGE. A DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005881July 17, 2017
VEHICLE SPEED CONTROL
SERVICE TRACTION CONTROL ENGINE POWER REDUCED DRIVING DOWN THE INTERSTATE AND IT DROPPED THE SPEED FROM 75 TO 40 IN MATTER OF MINUTES MY FAMILY ALMOST GOT RAN OVER BY A SEMI THIS IS A SERIOUS SAFETY ISSUE AND SOMEONE IS GOING TO GET SERIOUSLY HURT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004670July 11, 2017
UNKNOWN OR OTHER
"SERVICE TRACTION CONTROL" AND THEN "ENGINE POWER REDUCED" ALTERNATING ON DASH OFTEN, WHILE DRIVING. MY MECHANIC COULD ONLY DIAGNOSE THE THROTTLE PEDAL SENSOR WAS GOING OUT. HE REPLACED THE PEDAL. TWICE, IT CONTINUES TO BE A PROBLEM. ALL MECHANICS SAY I HAVE TO TAKE IT TO DEALERSHIP, I HAVE A FEELING THIS IS A RIP-OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11003223July 6, 2017
UNKNOWN OR OTHER
DASH SAYS "SERVICE TRACTION CONTROL" THEN "ENGINE POWER REDUCED" WHEN THIS FIRST STARTED ABOUT 4 MONTHS AGO, I TOOK THE CAR TO MY MECHANIC. HE RAN A DIAGNOSTIC AND WHAT CAME UP WAS I NEEDED A "THROTTLE SENSOR", WHICH MEANT REPLACING THE GAS PEDAL. HE DID THIS. THAT DIDN'T WORK SO HE RE-DID THE PEDAL. STILL GETTING THE SERVICE TRACTION CONTROL MESSAGE, WITH REDUCED ENGINE POWER, THIS HAPPENS AT RANDOM, NO ONE SEEMS TO KNOW WHAT THE PROBLEM IS. NOW THE BIG PROBLEM IS- I HAVE TO GO TO THE CHEVY DEALERSHIP SERVICE AND PAY 150 BUCKS JUST FOR A DIAGNOSTIC. WHICH DOESN'T EVEN GO TOWARD SOLVING THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002874July 3, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), WHEELS
WHEN MY CAR IS IN MOTION IN THE STREET, TURNING, BRAKING AND DRIVING SLOW MY TRACTION CONTROL COMES ON AND SAYS REDUCE ENGINE SPEED AND THE LIGHT FOR MY ENGINE COMES ON. I DON'T KNOW WHAT IS CAUSING THIS PROBLEM AND I DONT HAVE ANY INVOICES, ANY POLICE REPORTS NOR ANY INSURANCE CLAIMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002455June 30, 2017
SERVICE BRAKES, STEERING, WHEELS
MY CAR STARTED HAVING THE TRACTION CONTROL COME ON ABOUT 2-3 YEARS AGO. I WAS TOLD I NEEDED A NEW TRANSMISSION. THE TRANSMISSION WAS CRACKED-CHEVROLET SAID NOT THEIR FAULT, SO, I REPLACED THE TRANSMISSION. THEN, IT STARTED DOING IT AGAIN. I REPLACED THE BRAKE PADS. IT STOPPED. THEN, STARTED UP AGAIN. TOOK TO THE CHEVROLET GARAGE WHO PUT IT ON THEIR TOTAL DIAGNOSTIC MACHINE. TOLD I NEED BOTH BEARINGS ON THE FRONT. AT A $972.00 PRICE TAG FOR THIS, I BOUGHT THE BEARINGS AND HAD ANOTHER GARAGE PUT THEM ON AT A GREAT REDUCTION IN COST TO ME ON LABOR. NOW, IT IS DOING IT AGAIN. AT FIRST IT WAS ONLY EVERY ONCE IN AWHILE. THE WHEEL SENSORS APPEAR TO BE FINE. NOW I NOTICE IT IS DOING IT A LOT MORE AND STARTING TO DO IT WHEN I ACCELERATE FROM A STOP AT CERTAIN TIMES. I BOUGHT THIS CAR BRAND NEW, AND, FOR ITS AGE, IT DOES NOT EVEN HAVE 60,000 MILES ON IT. (THE DATE THAT THAT I AM USING IN THE NEXT STEP HERE IT BEGAN IS THE DATE WHEN IT REALLY STARTED DOING ITS 'TRICKS' A LOT MORE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001995June 28, 2017
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
MY ISSUE STARTED WITH MY CAR TURNING OVER. IT WOULD NOT WANT TO START FIRST TRY BUT WOULD TURN OVER ON THE SECOND. SOME TIMES IT WOULD START FINE AND OTHERS IT HESITATED. AFTER DEALING WITH THIS FOR A WHILE MY BATTERY DIED AFTER SPENDING A LITTLE WHILE IDLING. TOOK IT TO CHECK THE ACCELERATOR AND THE BATTERY BUT BOTH WERE FINE. CONTINUING TO INTERMITTENTLY ACT UP WHEN STARTING, IT ALSO STARTED TO SHOW OTHER PROBLEMS. I WAS GETTING IN MY CAR TO LEAVE AND IT STARTED UP FINE BUT BEFORE I COULD PULL OUT OF MY DRIVE WAY MY CAR STARTED SHAKING AND SHOWING AN "ENGINE POWER IS REDUCED" MESSAGE. I TURNED IT OFF RAN INSIDE AND WHEN I CAME BACK OUT TO SHOW OTHERS THE ISSUE IT STARTED WITHOUT A PROBLEM AND DID NOT HAVE THE MESSAGE ANY MORE. STILL HAVE THE TURNOVER HESITATION, I CONTINUE TO DRIVE IT HOWEVER IT STARTED TO SHAKE AND SHOW THE SAME ENGINE POWER REDUCED MESSAGE AS I PULLED INTO MY APARTMENT COMPLEX. ALSO HAS DONE THIS WHEN LEAVING AND TURNING INTO A MAIN ROAD, CAUSING US TO PULL OVER AND WAIT TO START IT AGAIN. TOOK IT TO GET CODES TESTED AGAIN AND IT PULLED UP A DIDN'T MATCH CODE. AFTER DOING RESEARCH TONS OF OTHERS HAD THE SAME PROBLEM AND WORSE. MANY SHOWED THE SOLUTION TO BE REPLACING THE THROTTLE BODY AND THROTTLE POSITION SENSOR WHICH WE DID. SLIGHT HESITATION ON THE START UP BUT TOOK IT AROUND THE BLOCK NO ISSUES. WENT TO TEST IT ON THE HIGHWAY AND BEFORE WE EVEN MADE IT THE ENGINE POWER REDUCED CAME ON AND CAR SHOOK AGAIN. THERE AND SO MANY OTHERS THAT HAVE HAD THIS PROBLEM AND MANY HAVE NOT FOUND THE FIX. EXTREMELY DISAPPOINTING SINCE WE CANNOT RETURN THE PART AFTER IT'S BEEN INSTALLED. I AM WORRIED TO TAKE MY CAR OUT AND DRIVE IT ON THE HIGHWAY BECAUSE I DO NOT WANT THIS TO HAPPEN WHILE I'M AT INCREASED SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984514May 9, 2017
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. ON NUMEROUS OCCASIONS, THE VEHICLE FAILED TO START. THE DEALER DIAGNOSED THAT THERE WAS AN ELECTRICAL SYSTEM FAILURE AND ALSO THE THROTTLE BODY NEEDED TO BE SERVICED. THE VEHICLE WAS REPAIRED ON THREE SEPARATE OCCASIONS, BUT THE FAILURE RECURRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980134April 24, 2017
VEHICLE SPEED CONTROL, TRACTION CONTROL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE SHIFTED AND JERKED. THE CONTACT TURNED THE TRACTION CONTROL BUTTON OFF, BUT THE VEHICLE FAILED TO MOVE. THE TRACTION CONTROL AND ENGINE INDICATORS ILLUMINATED OFF AND ON. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979480April 20, 2017
ENGINE, POWER TRAIN
VEHICLE WAS IN MOTION IN THE MIDDLE OF A VERY BUSY INTERSECTION, THANK GOD IT WAS AT NIGHT. THE CAR STARTED VIOLENTLY SHAKING AND THE DISPLAY PUT UP THE WARNING "LOW ENGINE POWER" AND "SERVICE TRACTION CONTROL".HAS HAPPENED NUMEROUS TIMES BEFORE WHEN THE CAR WAS PARKED BUT NEVER WHILE DRIVING. CHECK ENGINE LIGHT COMES ON FOR A LITTLE BIT BUT THEN USUALLY GOES AWAY AFTER A DAY OR SO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970305April 3, 2017
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING 40 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE AND THE STEERING SEIZED. AS A RESULT, THE CONTACT COLLIDED WITH A CURB. THE AIR BAGS DID NOT DEPLOY. THE DRIVER HAD MEMORY LOSS AND PAIN IN THE HANDS, BACK, AND LEGS. THE REAR SEAT PASSENGER SUSTAINED INJURIES TO THE NECK, BACK, AND HEARING LOSS IN BOTH EARS. MEDICAL ATTENTION WAS RECEIVED. THE INJURIES TO THE OCCUPANTS IN THE OTHER VEHICLE WERE UNKNOWN. THE CONTACT WAS UNAWARE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10967393March 20, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
TEMP GAUGE MOVES TO HOT SIDE, DIC SHOWS ENGINE HOT TURN AC OFF, ENGINE POWER REDUCED, TRACTION STABILITY AND CHANGE ENGINE OIL SOON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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