Chevrolet Impala Complaints (2008)

810 consumer complaints on file.

#10312179February 19, 2010
STEERING
POWER STEERING DIES WHEN THE VEHICLE GETS WET. DEALER IS NEVER AVAILABLE FOR AN APPOINTMENT WHEN IT HAPPENS. MY MECHANIC HAS REPLACED THE BELT AND CLEANED EVERYTHING. IT WORKS FOR A SHORT WHILE THEN STARTS AGAIN. IS ANY HELP AVAILABLE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311792February 18, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ELECTRICAL SYSTEM
MY VEHICLE I PURCHASES FRO THE DEALER WAS SUPPOSEDLY IN EXCELLENT SHAPE. NOT UNTIL I MOVED TO LOS ANGELES, CA. I REALIZED THAT THE ENGINE WAS NOT PERFORMING CORRECTLY. THE ENGINE IS TO DROP DOWN FROM A 8CYCL TO A 6CYCL WHEN IT IS IN OVERDRIVE (60+MPH). (THIS IS CALLED 'ACTIVE FUEL MANAGEMENT SYSTEM.) MY ENGINE WOULD NOT DUE THAT. I TOOK IT TO SEVERAL DEALERS BUT THEY REFUSED TO FIX THE PROBLEM. DEALER SAID "IT WASN'T THEIR FAULT. WE BOUGHT THIS CAR FROM AN AUCTION". I FEEL THEIR WAS SOMETHING WRONG WITH THE CAR. DEALER INSPECTION CHECKLIST WAS DATED 3/26/2008. THE CAR WAS A RENTAL VEHICLE PRIOR TO ME PURCHASING IT AS A USED VEHICLE. THE ODOMETER READING WAS 12410 ON 5/17/2008. I FEEL THEIR WAS A PROBLEM WITH THE ENGINE "SAFETY". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308340February 10, 2010
SUSPENSION:REAR
2008 CHEVY IMPALA WAS SHIPPED FROM THE FACTORY UNALIGNED CAUSING PREMATURE TIRE WEAR. THERE MAY BE A CAMBER RELATED ISSUE CAUSING PREMATURE WEAR ON THE INNER EDGE OF THE REAR TIRES. PROBLEMS START AT ABOUT 10,000 MILES. I REPLACED THE REAR TIRES TWICE IN ONE YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308101February 9, 2010
TIRES
2008 IMPALA LTZ THAT I PURCHASED FROM BILL CRAMER MOTORS IN DONALSONVILLE, GEORGIA ON 10/29/2009. ON 2/6/2010 I HAD A TIRE BLOW OUT IN BAINBRIDGE, GEORGIA NEARLY CAUSING A CRASH. AFTER CHANGING MY TIRE, AND RETURNING HOME I DISCOVERED THAT BOTH REAR TIRES WERE WORN DOWN TO THE BELT ON THE INSIDE. AFTER DOING SOME RESEARCH ON THIS ISSUE, I DISCOVERED THAT THIS IS A VERY COMMON ISSUE IN THE LATE MODEL IMPALA'S. I CALLED THE SHOP TODAY (2/8/2010), AND THEY ADVISED ME THAT THEY ARE UNAWARE OF THIS ISSUE. I ALSO CALLED SOLOMON CHEVROLET IN DOTHAN, ALABAMA (1-866-646-6175). THEY ADVISED ME THAT THEY ARE VERY FAMILIAR WITH THIS ISSUE, AND THAT IT NEEDED A REAR CAMBER BOLT KIT AND A REALIGNMENT TO FIX THIS ISSUE. THE PARTS AND LABOR FOR THE KIT WERE ESTIMATED @ $200.00 AND THE ALIGNMENT @ $70.00. I WOULD ALSO LIKE TO NOTE THAT MY CAR IS STILL UNDER THE 12,000 MILE CERTIFIED WARRANTY. MY CAR HAD 34,861 MILE ON IT WHEN I PURCHASED IT, AND NOW IT ONLY HAS 45,690 MILES ON IT. SO I HAVE PUT A TOTAL OF 10,829 MILES ON IT. THE TIRES THAT ARE ON MY CAR WERE BRAND NEW WHEN I PURCHASED IT. THERE IS NO WAY POSSIBLE THAT I SHOULD HAVE TO BE REPLACING 2 WORN OUT TIRES WITHIN 10,829 MILES'. THIS IS UNHEARD OF' *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10307535February 8, 2010
STEERING
I HAVE A 2008 CHEVY IMPALA LTZ, PURCHASED ON 7-4-08 FORM A GM DEALERSHIP IN YUKON, OK. THE CAR HAD 3670 MILES ON IT WHEN PURCHASED. IT WAS DRIVEN, ACCORDING TO DEALERSHIP, BY THE AREA FINANCIAL OFFICER FOR GM. THE PROBLEM IS THAT WHENEVER YOU DRIVE THROUGH STANDING WATER OR WET SNOW, YOU CANNOT TURN THE STEERING WHEEL. IT DOES NOT HAVE TO MUCH WATER, JUST A WATERHOLE WHERE RUN OFF FROM A SPRINKLER SYSTEM HAS RUN OFF THE DRIVEWAY. ONE TIME, IT WAS LEFT IN AN ENCLOSED GARAGE OVER NIGHT AND THE DRIVER THE NEXT MORNING JUST ABOUT HIT A PARKED VEHICLE BECAUSE THEY COULD TURN THE THE STERRING WHEEL. THE CAR HAS BEEN TO TWO LOCAL GM DEALERSHIPS AND THEY CANNOT FIND ANY PROBLEM. GM SAFETY HAS BEEN CONTACTED AND THEY COULD NOT GIVE AN ANSWER FOR THE PROBLEM EITHER. THE OWNERS OF THIS VEHICLE FEEL THAT THIS COULD CAUSE AN ACCIDENT IF NOT FIXED. SO FAR, MOST OF THE TIMES THIS HAS HAPPENED HAS BEEN IN TOWN AND AND AT LESS THAN 35 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298710January 8, 2010
WHEELS
2008 CHEVEROLET IMPALA - 3 WHEEL BEARING PUT ON IN LESS THAN 1 YEAR ON FRONT PASSENGER SIDE. THIS WAS SUPPOSED TO BE A CERTIFIED GUARANTEED CAR, BUT IMMEDIATELY AFTER PURCHASING, TOOK TO MY MECHANIC AND WOULD NOT EVEN PASS INSPECTION. WHEEL BEARING BAD. STATE LINE AUTO IN ANDOVER OHIO WIL NOT EVEN ENTERAIN FIXING IT FOR THE 3RD TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298427January 6, 2010
TRACTION CONTROL SYSTEM
CAR HAS NO TRACTION. THE LEAST BIT OF SNOW AND I CAN NOT EVEN GET OUT OF MY OWN DRIVEWAY. THE CAR SLIDES LEFT AND RIGHT NO MATTER THE AMOUNT OF SNOW. TIRES SPIN WITH ONLY A SLIGHT COVERING OF SNOW ON THE ROAD. TIRES SPIN WHEN THERE IS ONLY WET PAVEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295362December 11, 2009
SUSPENSION, STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHEN DRIVING BETWEEN 35-40 MPH OR IN INCLEMENT WEATHER, IT IS DIFFICULT TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO DEALER FOR INSPECTION. THE TECHNICIAN COULD NOT IDENTIFY THE CAUSE OF THE FAILURE, NOR PROVIDE A REMEDY. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE. UPDATED 12/30/09 *BF THE CONSUMER STATED SINCE THE REPAIRS WERE DONE, THE VEHICLE TRACKS PROPERLY ON ICE. THE ALIGNMENT WAS OUT AND REAR CAMBER AND TOE WAS OUT OF SPECS. UPDATED 12/31/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293728November 27, 2009
STEERING
EARLY MORNING START /DROVE FOR APPROXIMATELY 4-8 MINUTES. TURNED INTO PARKING LOT AND WAS ATTEMPTING TO PARK (3/4 TURN) WHEN THE STEERING FROZE. STOPPED THE CAR AND THE STEERING SEEMED TO RETURN. PARKED CAR AND ROTATED WHEEL LEFT TO RIGHT AND NOTICED THAT THE WHEEL FROZE ONCE AGAIN. TURNED CAR OFF AND NO CONTINUED ISSUE ON RESTART. IMMEDIATELY BROUGHT CAR TO DEALERSHIP AND AWAITING A DECISION ON WHAT OCCURRED. DO NOT FEEL COMFORTABLE DRIVING VEHICLE UNTIL DEALER CAN REPAIR ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284595September 19, 2009
SUSPENSION:REAR, TIRES
STARTED HAVING ISSUES WITH MY 2008 CHEVY IMPALA WITH WHAT I THOUGHT WAS A TIRE BALANCE PROBLEM. DID REQUIRED TIRE ROTATION AS RECOMMENDED AT 6000, 10,000 AND THEN AGAIN AT 13,500. DEALER SAID TIRES MAY BE OUT OF ROUND AND SUGGESTED ROAD FORCE BALANCING AT 16,500 MILES. THIS DID NOT CHANGE THE ISSUE, SO WENT TO GOODYEAR DEALER AND FOUND OUT THAT THE INSIDE 2 INCHES OF ALL FOUR TIRES WERE WEARING EXCESSIVELY WITH THE REAR TWO LESS THAT 2/32 INCHES OF TREAD LEFT. GOODYEAR SHOT THE ALIGNMENT AND SHOWED THAT THE ALIGNMENT WAS WAY OFF AND TIRES COULD NOT BE WARRANTED WITH AN ALIGNMENT ISSUE. TOOK BACK TO CHEVY DEALER TO INFORM THEM OF THE ALIGNMENT ISSUE. THEY SAID ALIGNMENT WAS NOT WARRANTED AFTER 7,500 MILES AND ALSO WOULD NOT REPLACE THE 4 TIRES. I DID GET THE DEALER TO GRATUITOUSLY DO A 4 WHEEL ALIGNMENT THAT ALSO SHOWED THE CAMBER AND TOE, ESPECIALLY IN THE REAR WAS "OUT OF TOLERANCE AND EXCEEDED CROSS-TOLERANCE" ON THEIR MACHINE AS WELL. THE CAMBER COULD NOT BE ADJUSTED WITHOUT EXTRA WORK (ELONGATING THE BOLT HOLES OR A CHAMBER ALIGNMENT KIT). CONTACTED GM COMPLAINT LINE FOR RESOLUTION TO NO AVAIL, SAYING I HAD TO PROVE THAT THERE IS A DEFECT ON THE VEHICLE. THIS IS AN INHERENT SAFETY PROBLEM WITH 2007 AND 2008 IMPALAS THAT HAS FOSTERED NUMEROUS COMPLAINT TO YOU INCLUDING 5 ALREADY THIS YEAR. GM ISSUED A TSB #08032 FOR POLICE IMPALAS THAT ARE ON THE SAME PLATFORM AND SUSPENSION, BUT NEVER EXTENDED THAT TO THE PUBLIC. SEEMS TO ME THAT THE REAR SUSPENSION HAS AN SEVERE DEFECT THAT CAN CAUSE TIRE BLOWOUT WITHOUT WARNING. NO TIRES SHOULD WEAR LIKE THAT WITH LESS THAN 17,000 MILES WITHOUT A REAR SUSPENSION AND ALIGNMENT PROBLEM THAT NEEDS TO BE RECALLED FOR REPAIR AND REPLACEMENT OF THE PARTS AND TIRES. I SAW AT LEAST 12 COMPLAINTS IN THE FIRST 24 PAGES OF 2007 IMPALA COMPLAINTS TO THE ODI. PLEASE INVESTIGATE THIS PROBLEM BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED AS A RESULT OF THIS CONTINUING IMPALA ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284099September 16, 2009
TIRES, STRUCTURE:FRAME AND MEMBERS
EXTREME INSIDE REAR TIRE WEAR IN A VERY SHORT TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283084September 7, 2009
TIRES
REAR TIRES HAD EXTREME EXCESSIVE WEAR ON INSIDE IN SHORT AMOUNT OF TIME. THESE WERE NEW TIRES. NO WARNINGS. TIRE WAS WORN IN SUCH A SHORT AMOUNT OF TIME IF I HAD NOT BEEN LOOKING AT SOMETHING IN DRIVEWAY IT WAS ON THE VERGE OF A BLOWOUT. THESE WERE NEW TIRES SO YOU DO NOT THINK THE INSIDE WHERE YOU CAN NOT SEE WOULD BE DOWN TO THE WIRES ON THE INSIDE OF TIRE. WAS GOING ON LONG TRIP IN 2 DAYS SOMETHING JUST MADE ME LOOK DOWN AND I SAW IT. I COULD NOT BELIEVE IT. I TOOK PICTURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282275August 29, 2009
SERVICE BRAKES, HYDRAULIC
FEEL VIBRATION FROM THE BRAKE PEDAL. I DO NOT KNOW IF IT FROM THE FRONT OR BACK, I FEEL THE VIBRATION AT 25 + MPH. I HAVE A 2009 IMPALA LT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282278August 29, 2009
SERVICE BRAKES, HYDRAULIC
WHEN DRIVING 2008 CHEVROLET 4 DOOR LOST CONTROL AT THE TOP OF A HILL ON A HIGHWAY. I BRAKED TO MISS A STOPPED CAR. NO SPEEDING AND NO TICKET. THIS CAR A SAFETY ISSUE WITH STEERING AND THE BRAKES. I HAVE A 2009 IMPALA LT *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10281365August 21, 2009
ELECTRICAL SYSTEM
08 CHEVROLET IMPALA HAS CRACKED AND BROKEN WIRES IN THE ENGINE WRING HARNESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281173August 20, 2009
SUSPENSION:REAR
DURING ANY DAMP, WET OR SNOWY ROADWAY CONDITIONS, MY 2008 CHEVY IMPALA SS HANDLES DANGEROUSLY POOR. THIS OCCURS EVEN IF THE CAR IS PUT INTO NEUTRAL DRIVING DOWN THE ROAD. THE REAR-END KEEPS WANTING TO GO SIDEWAYS. I TOOK IT TO A CHEVY/GM CERTIFIED DEALER AND THEY SAID THAT THERE WAS NO PROBLEM WITH IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280576August 16, 2009
STEERING
WHEN I TURN MY WHEEL OF MY CAR IT FEELS AS IF ITS KNOCKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275200June 29, 2009
FUEL SYSTEM, OTHER
WE OWN 2008 CHEVY IMPALA WITH 40,000 + MILES. THE ENGINE LIGHT GOES ON AND OFF. WE OFTEN CHECK IF THE GAS CAP IS ON TIGHT. THIS USUALLY HELPS. THIS PAST WEEK, ALL WE TRIED WITH GAS CAP DID NOT HELP. WE TOOK CAR TO GM DEALER. THERE IS A DEFECT IN THE GAS CAP. HOWEVER, THE NEW GAS CAP COST US $80 PARTS PLUS LABOR AND COST OF ANALYSIS. WE HAVE OWNED MANY CARS AND NEVER HAD TO REPLACE A GAS CAP. EVEN A CAR WITH 350,000 HAD ORIGINAL GAS CAP. THIS IS UNFAIR FOR OWNER TO BEAR THIS EXPENSE. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273906June 15, 2009
SERVICE BRAKES, HYDRAULIC
BOTH FRONT BRAKE ROTORS WARPED 2008 CHEVROLET IMPALA LT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273225June 9, 2009
SUSPENSION:REAR
MY 08 IMPALA SS HAS BEEN GOING THROUGH TIRES EXCESSIVELY. I REPLACED THE BACK TIRES ALMOST 4 MONTHS AGO AND NEW TIRES ARE NEEDED AGAIN. THE REAR TIRES ARE WEARING ON THE INSIDES OF THE TIRES. I BROUGHT THIS TO THE ATTENTION OF MY LOCAL GM DEALER WHO "ASSURED" ME THAT NOTHING IS WRONG WITH THE REAR SUSPENSION AND THAT I NEED TO ROTATE THE TIRES EVERY 6000 MILES THAT WAS WHAT WAS WRONG THAT I WASN'T FOLLOWING THE OWNERS MANUAL. SO I THOUGHT IT REALLY WAS MY FAULT SO I SPENT THE $500 TO BUY TWO NEW TIRES AND NOW ALMOST 4 MONTHS LATER THE SAME THING IS HAPPENING. I HAVE ONLY PUT ABOUT 6000 MILES ON THE NEW TIRES AND THE CORDS ARE ALREADY SHOWING ON THE INSIDES OF THE REAR TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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