Chevrolet Impala Complaints (2004)

1,074 consumer complaints on file.

#10246128October 20, 2008
ENGINE AND ENGINE COOLING
FAILURE: LOWER INTAKE GASKET FAILED DUE TO DEXCOOL ANTIFREEZE. DEXCOOL INSTALLED AT FACTORY. VEHICLE HAD SUDDEN SERIOUS COOLANT LEAK . VEHICLE OVERHEATED ON HIGHWAY AND STRANDED OWNER. VEHICLE WAS TAKEN TO DEALER FOR SERVICE. DEALER TOLD OWNER TO REPLACE GASKET AND COOLANT. SERVICE TECHNICIAN REPLACED DEXCOOL WITH ANOTHER LONG LIFE BRAND OF ANTIFREEZE. THE ORIGINAL DEXCOOL ALSO CLOGGED THE RADIATOR WHICH REQUIRED EXTRA FLUSHING WITH ADDITIONAL CHEMICALS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246147October 20, 2008
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
THE SPEEDOMETER DOESN'T WORK SOMETIMES. WHEN IT MOVES IT DOESN'T MOVE SMOOTHLY, BUT IT JERKS UP AND DOWN, OFTEN INDICATING AN INCORRECT SPEED. THE CAR HAS LOW MILES ON IT AND THE TCC SOLENOID AND ANOTHER SOLENOID REGULATING LINE PRESSURE IN THE TRANSMISSION HAS FAILED, REQUIRING REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245401October 14, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE INSTRUMENT CLUSTER ON MY 2004 CHEVY IMPALA LS HAS STOPPED WORKING. ALSO, THE FUEL & OIL GAUGES DO NOT WORK. THE GAUGES STOPPED WORKING ABOUT 2 YEARS AGO AFTER WORKING WITHOUT PROBLEMS. FROM MY ONLINE SEARCHES, I'VE SEEN MANY OTHER IMPALA OWNERS WITH THE SAME PROBLEM. I HAVE NOT HAD THE CLUSTER REPLACED, BUT INSTEAD USE A HANDHELD GPS FOR SPEED. I DO FEEL CHEVY/GM KNOWINGLY MANUFACTURED A BAD COMPONENT AND SHOULD BE HELD LIABLE FOR REPAIRS OF THE STEP MOTORS THAT HAVE FAILED IN THESE CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244434October 5, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER CONSISTENTLY READS INCORRECTLY AND/OR FREEZES IN PLACE. OCCURS DAILY, RARELY GIVES CORRECT READING. DEALER WANTS $69.95 TO EVALUATE AND REPAIR WILL BE $400-$500 IF IT IS WHAT THEY THINK IT IS. CAR HAS NOT BEEN IN ANY ACCIDENTS. COOLANT TEMPERATURE GAUGE HAS PERIODICALLY MALFUNCTIONED AS WELL: SHOWS HIGH TEMPS WHEN ENGINE IS NOT OVERHEATING. COOLANT LEVELS ARE NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244038September 30, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING IN REVERSE OR ACCELERATING AT VARIOUS SPEEDS, THE CONTACT HEARD A LOUD NOISE. HE TOOK THE VEHICLE TO THE DEALER AND THEY FOUND THAT THE MOTOR MOUNT BOLT LOCKS WERE OPENED, WHICH MAY HAVE CAUSED THE ENGINE TO FAIL. THE DEALER TIGHTENED THE BOLTS. THE CONTACT WAS AWARE OF THE SAFETY RISK INVOLVED. THE CURRENT AND FAILURE MILEAGES WERE 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243804September 28, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER STICKS AND WILL NOT RESET OR SHOWS 80 MPH WHEN DOING 30 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243199September 23, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SPEEDOMETER WORKS INTERMITTENTLY AND DISPLAYS INACCURATE READINGS. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE SPEEDOMETER MODULE NEEDED TO BE REPLACED AT A COST EXCEEDING $600. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER DID NOT ASSIST BECAUSE THE VEHICLE EXCEEDED ITS WARRANTY BY THIRTY DAYS. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243197September 23, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER IN MY CAR DOES NOT WORK CORRECTLY. THE CAR ONLY HAS 32000 MILES ON IT & GM WILL NOT FIX THE PROBLEM. I FEEL IT IS A SAFETY ISSUE BECAUSE YOU CAN NOT TELL HOW FAST YOU ARE GOING. THE SPEEDOMETER WILL BE STUCK AT 30MPH AND I CAN BE DOING 40 OR 50 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242324September 15, 2008
UNKNOWN OR OTHER
THIS AM DURING MORNING TRAFFIC AND MY VEHICLE CUT OFF. THIS HAPPENED SEVERAL TIMES LEADING TO ME HAVING TO GET MY CAR TOWED TO A CHEVY DEALER. COME TO FIND OUT MY PASSLOCK SENSOR FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241808September 11, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER ON THE INSTRUMENT CLUSTER GOES HAYWIRE. IT STICKS WHEN DRIVING HIGHWAY SPEEDS, AND THEN REMAINS SHOWING A HIGH SPEED WHEN SLOWING DOWN. WHEN YOU THEN SPEED BACK UP, IT SHOWS SPEEDS UPWARDS OF 100 MPH EVEN WHEN DRIVING SLOWER THAN EXISTING TRAFFIC. IT WILL ONLY GET BACK TO 0 IF I TURN THE IGNITION OFF AND ON MANY TIMES. IT IS EXCEPTIONALLY DANGEROUS TO TRAVEL WITHOUT KNOWING THE CORRECT SPEED THAT YOU ARE TRAVELING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241807September 11, 2008
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:HORN, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 15 MPH, ALL OF THE INSTRUMENT PANEL GAUGES STOPPED WORKING. PRIOR TO THE FAILURE, THE HEATER UNIT SHUT OFF WITHOUT WARNING. IN ADDITION, AFTER SEVERAL ATTEMPTS TO START THE VEHICLE, IT FINALLY STARTED AND DROVE ROUGHLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DISCOVERED THAT THE FAILURES WERE RELATED TO THE SECURITY SYSTEM IN THE CONTROL PANEL. THE VEHICLE WAS REPAIRED FOR THE MALFUNCTIONS. RECENTLY, THE DRIVER MESSAGE CENTER AND HORN WERE NOT OPERATING, AND THE TRANSMISSION WAS NOT RUNNING PROPERLY. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 13,000 AND CURRENT MILEAGE WAS 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241410September 9, 2008
ELECTRICAL SYSTEM
THE ELECTRICAL CLUSTERS SUDDENLY STOPPED WORKING. ALL THE GAUGES ON MY PANEL DO NOT WORK. THIS INCLUDES MPH, FUEL, RPM, ETC. HAS ANYONE ELSE HAD THIS SUDDENLY HAPPEN? SHOULD IT BE RECALLED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240922September 4, 2008
ELECTRICAL SYSTEM
2004 CHEVY IMPALA, 3.4L -- SPEEDOMETER STOPS WORKING AFTER DRIVING THE CAR FOR ABOUT AN HOUR. THE PROBLEM SEEMS MORE PRONE TO APPEAR IF YOU ARE ON THE FREEWAY GOING A NEARLY CONSTANT SPEED FOR A SUSTAINED AMOUNT OF TIME. SPEEDOMETER WILL WORK NORMALLY ON SHORT TRIPS, OR AFTER THE CAR HAS BEEN SITTING FOR A WHILE. EVENTUALLY, AT SOME POINT, THE PROBLEM HAPPENS AGAIN. SPECIFICALLY UPON FAILURE, WHEN THE VEHICLE IS DECELERATING, THE SPEEDO NEEDLE DROPS, EVENTUALLY TO 0 (ZERO), BUT WILL NOT GO BACK UP AGAIN. THIS STARTED HAPPENING AFTER I PURCHASED THE CAR USED (FROM A DEALERSHIP), SO THERE'S NO TELLING FROM MY PERSPECTIVE HOW LONG IT'S REALLY BEEN HAPPENING. THE CAR HAD APPROX. 71000 MILES ON IT AT THE TIME OF PURCHASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240523September 1, 2008
EQUIPMENT
I HAVE A 2004 CHEVROLET IMPALA, THE SPEEDOMETER AND TEMPERATURE GAUGE ON THE INSTRUMENT PANEL DOES NOT WORK PROPERLY. THE SPEEDOMETER SHOWS ALL DIFFERENT SPEEDS EVEN IF THE CAR IS NOT MOVING. THE TEMPERATURE GAUGE DOES NOT WORK AT ALL. I AM ALSO BEGINNING TO DOUBT THAT THE FUEL GAUGE IS CORRECT. I WAS TOLD BY MY CHEVROLET DEALER THAT THE COST OF REPAIR WILL BE AROUND $700.00. I LEARNED TODAY ON A NEWS REPORT THE GENERAL MOTORS ACKNOWLEDGES THE PROBLEM ON THEIR SUV'S AND PICK-UP TRUCKS, BUT NOT ON THE IMPALA'S. I AM STILL TRYING TO SAVE THE $700.00 FOR THE REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240543September 1, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I AM HAVING PROBLEMS WITH MY 2004 CHEVROLET IMPALA LS, AND THE SPEEDOMETER THAT IS IN IT. IT HAS ON NUMEROUS OCCASIONS GOTTEN STUCK AT VARIOUS SPEEDS AND WILL ONLY GO BACK DOWN BY STARTING AND TURNING THE CAR OFF NUMEROUS TIMES. THIS IS VERY HARD ON THE STARTER AND IS HORRIBLE FOR GAS MILEAGE. THIS PROBLEM IS ALSO A VERY SERIOUS PROBLEM IN THAT YOU DON'T KNOW HOW FAST YOU ARE GOING AT ANY POINT AND TIME, AND I CAN NOT TRUST WHEN IT IS WORKING OR NOT. IT COULD ALSO HAVE SIGNIFICANT LEGAL RAMIFICATIONS IF I GET PULLED OVER. THAT IS SOMETHING THAT I CAN NOT AFFORD BOTH FINANCIALLY AND CAREER-WISE. I AM A PARAMEDIC AND MY DRIVING RECORD CAN NOT AFFORD TO BE AFFECTED OR IT WILL AFFECT MY JOB. I HAVE DONE NUMEROUS WEB SEARCHES REGARDING THIS PROBLEM AND HAVE FOUND THAT THOUSANDS OF PEOPLE HAVE BEEN HAVING THE SAME TYPES OF PROBLEMS WITH THEIR 2004 IMPALAS AS WELL AS OTHER 2004 CHEVY VEHICLES. I HAVE ALSO CONTACTED CHEVROLET ABOUT THE PROBLEM, AND THEY HAVE ACKNOWLEDGED THAT THERE IS A PROBLEM WITH THESE PARTICULAR INSTRUMENT CLUSTERS, THEY ARE NOT WILLING TO FIX THE PROBLEMS WITH THEM, NOR ARE THEY WILLING TO HELP CONSUMERS WITH GETTING THEIR VEHICLES FIXED. I WOULD PLEASE LIKE TO HAVE A CONFIRMATION THAT THIS COMPLAINT HAS BEEN READ BY SOMEBODY AND THAT SOMETHING IS BEING DONE TO CORRECT THIS ISSUE WITH CHEVROLET. THANK YOU, TIMOTHY LORENZ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240055August 28, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING 54 MPH, THE SPEEDOMETER WORKED INTERMITTENTLY FOR TWO MONTHS UNTIL IT FINALLY FAILED. A FRIEND OF THE CONTACT, WHO OWNED THE SAME YEAR, MAKE, AND MODEL VEHICLE, WAS EXPERIENCING THE SAME FAILURES. THE SPEEDOMETER HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 54,000 AND CURRENT MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239559August 25, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT WAS EXPERIENCING DIFFICULTY TURNING THE KEY IN THE IGNITION. HE EVENTUALLY COULD NOT GET IT TO TURN AT ALL, WHICH PREVENTED HIM FROM STARTING THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WILL BE TOWED TO THE DEALER SOON. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239591August 25, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INTERMITTENTLY FAILING SPEEDOMETER IN 2004 CHEVROLET IMPALA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239705August 25, 2008
ELECTRICAL SYSTEM
DRIVING AT NIGHT WITH HIGH BEAMS ON, ALL LIGHTS WENT OUT, APPROX. 10 MINS LATER STARTED FUNCTIONING AGAIN BUT DID IT TWICE MORE IN 10 MILES. SINCE THAT TIME SPEEDOMETER AND TACHOMETER ARE ERRATIC, IF THEY FUNCTION AT ALL. REPAIR SHOP STATED THAT DASH COMPUTER, REPLACED IT BUT DID NOT CORRECT PROBLEM. BEEN RUNNING W/O HIGH BEAMS SINCE AND HAVE TO USE GPS FOR SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239522August 24, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, POWER TRAIN:DRIVELINE
2004 CHEVROLET IMPALA LS, SPEEDOMETER IS WAY OFF. SOMETIMES SHOWS 60 MPH WHEN PARKED, OR UP TO 160 MPH ON INTERSTATE, WHEN TRAVELING 65 OR 70. NO WAY TO KNOW WHAT ACCURATE SPEED IS, AND COULD BE DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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