Chevrolet Impala Complaints (2008)

810 consumer complaints on file.

#10339483June 22, 2010
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH , SHE BEGAN REDUCING SPEED AS SHE APPROACHED A STOP SIGNAL. THE "CHECK TRACTION CONTROL" AND THE CHECK ENGINE WARNING LIGHT INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THERE WAS A SIGNIFICANT REDUCTION IN THE ENGINE POWER TO THE POINT OF ALMOST STALLING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS CONTRIBUTED TO THE ADS SENSOR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE HAD CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN A SECOND TIME TO THE DEALER WHERE THE TECHNICIAN PERFORMED A DIAGNOSTIC TESTING WHICH INDICATED THAT THE FAILURE WAS RELATED TO THE WIRING HARNESS AND NOT THE ADS SENSOR. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 54,000. UPDATED 8/2/10 *CN THE CONSUMER ALSO STATED THE REAR DOOR LOCK DIDN'T WORK. UPDATED 08/09/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336952June 18, 2010
EQUIPMENT
SCISSOR JACK PROVIDED BY MANUFACTURER FAILED. WHILE ATTEMPTING TO CHANGE A FLAT, THE JACK FAILED WHILE WHEEL WAS REMOVED CAUSING CAR TO DROP TO THE GROUND. JACK USE INSTRUCTIONS REVIEWED AN FOLLOWED. SURFACE ADEQUATELY FLAT AND SOLID. JACK BASE ENDED UP BENT AS DID THE SCISSOR MECHANISM. JACK FAILURE HAS POTENTIAL FOR BOTH INJURY AND VEHICLE DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336954June 18, 2010
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TIRE PRESSURE MONITORING SYSTEM PROVIDES READINGS FOR INCORRECT TIRE. TPMS REPORTED PRESSURE FOR DRIVER SIDE REAR WHEN ACTUAL READING WAS FOR PASSENGER FRONT. INCORRECT READING COULD CAUSE DRIVER TO CHECK THE WRONG TIRE, CONCLUDE THAT TIRE WAS DRIVABLE, THEN HAVE TIRE FAILURE ON THE DIFFERENT TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334721June 5, 2010
STRUCTURE, VISIBILITY:WINDSHIELD
I DROVE TO WORK AT 8 AM, SAT IN MY CAR AT LUNCH AROUND NOON, AND WHEN I LEFT WORK AT 5 PM, SAW AN 8-12 INCH CRACK ON THE BOTTOM DRIVER SIDE OF MY WINDSHIELD. ONCE RETURNING HOME AND GETTING A BETTER LOOK AT THE CRACK, THERE IS NO SIGN OF IMPACT OR CHIP FROM ANY ROCK. THE CRACK IS SMOOTH AND SEEMS TO STEM FROM THE EDGE OF MY WINDSHIELD AND THERE IS ANOTHER MARK WITHIN THE GLASS THAT LOOKS LIKE ANOTHER CRACK MAY BE COMING. WHEN I SPOKE WITH THE DEALERSHIP, ONE OF THE PEOPLE TRIED TO PASS IT OFF AS A CHIP FROM A ROCK THAT SPREAD, BUT THERE IS NO MARK FROM A ROCK IN THE AREA AND IT'S ALSO VERY LOW DOWN ON THE WINDSHIELD-HARD TO BELIEVE A ROCK COULD HIT AT THE BASE OF MY WINDSHIELD AND NOT LEAVE A MARK. I AM CURRENTLY IN TALKS WITH CHEVY AND THE DEALERSHIP TO HAVE THIS MATTER TAKEN CARE OF. THIS IS NOT SOMETHING THAT I CAUSED, BUT RATHER SOMETHING WITH MY WINDSHIELD I BELIEVE AS DO OTHERS WHO HAVE LOOKED AT THE WINDOW. I HAVE HEARD THAT THERE WAS A BULLETIN ON THE 2008 IMPALA'S WINDSHIELD INDICATING THAT STRESS CRACKS MAY OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334095June 1, 2010
SUSPENSION:REAR
I OWN A 2008 CHEVY IMPALA WHICH I HAD NEW TIRES INSTALLED. I ALSO HAD AN ALIGNMENT DONE. AT MY FIRST TIRE ROTATION (6000 MILES) I WAS TOLD OF EXCESSIVE WEAR ON THE INSIDE OF THE REAR TIRES. THE WEAR IS VERY OBVIOUS. THE TIRES ARE A 60,000 MILE TIRE(UNIROYAL) AFTER CONTACTING THE PLACE THAT ALIGNED MY WHEELS.(ASE CERTIFIED) THEY DID SOME INVESTIGATING DURING WHICH THEY FOUND GM RECALLED "POLICE PACKAGE) VEHICLES WITH VIN#S FALLING IN A SPECIFIED RANGE. WHICH MY CAR ALSO FALLS IN THIS RANGE. THEY HAD DEFECTIVE SPINDLE RODS IN THEM, HOWEVER AS A CONSUMER AND NOT A "POLICE" VEHICLE GM TELLS ME I AM RESPONSIBLE FOR HAVING THE PROPER WORK DONE TO HAVE MY CAR FIXED. UPON SEARCHING MYSELF I HAVE FOUND NUMEROUS "CONSUMER" COMPLAINTS REGARDING PREMATURE TIRE WEAR ON THESE VEHICLES. I SEE THIS AS A CONSIDERABLE SAFETY CONCERN THAT THE MANUFACTURER SHOULD BE HELD ACCOUNTABLE FOR REGARDLESS OF WHETHER IT IS A CIVILIAN OR POLICE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333846May 29, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I OWN A 2008 WITH LESS THAN 50,000 MILES ON IT AND THE CHECK ENGINE LIGHT CAME ON. I HAD IT DIAGNOSED AND WAS TOLD IT IS THE SECONDARY AIR INJECTION SYSTEM (DIAGNOSTIC TROUBLE CODE P2444) WHICH CAUSED THE VEHICLE TO FAIL THE EMISSIONS TEST. THE DEALERSHIP REFUSES TO REPAIR IT AND STATES THE WARRANTY IS ONLY VALID FOR 3 YEARS OR 30,000 MILES. I CANNOT GET THE VEHICLE INSPECTED UNTIL THE PROBLEM IS FIXED AND THE CHECK ENGINE LIGHT GOES OFF. I AM VERY DISAPPOINTED THAT A CAR ONLY 2 YEARS OLD CAN HAVE SUCH A MAJOR PROBLEM IN SUCH A SHORT AMOUNT OF TIME. THE REPAIRS WILL COST $1600 TO $2000 BECAUSE IT IS AN INTERNAL PROBLEM WITH THE ENGINE. I TRIED TO GET THE CODE RESET ONLY TO HAVE THE CHECK ENGINE LIGHT COME BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331608May 21, 2010
ENGINE AND ENGINE COOLING, STEERING
HIT A DEER ON THE RIGHT PASSENGER FENDER AND THE CAR SHUT DOWN, STEERING WHEEL LOCKED, SPUN AND UNABLE TO CONTROL CAR, WAS UNABLE TO MOVE CAR, STALLED ON HIGHWAY FOR 1 HOUR. CAR ENGINE STARTED BUT UNABLE TO MOVE. ALMOST HIT A TRUCK IN THE OPPOSITE DIRECTION, DUE TO INABILITY TO STOP AND USE STEERING WHEEL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10330430May 14, 2010
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THE TIRES WERE WEARING PREMATURELY DESPITE HAVING AN ALIGNMENT PERFORMED ON THE VEHICLE EVERY THREE MONTHS. THE DEALER ADVISED HAVING AN ALIGNMENT ANNUALLY AND ROTATING THE TIRES EVERY 6,000 MILES. THE MANUFACTURER WAS NOT CONTACTED AND THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 31,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328760May 4, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING DOWN A HILL AT 35 MPH, THE BRAKES PULSATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE ROTORS WERE BUFFED AND RE-FACED TWICE. HOWEVER, THE FAILURE STILL OCCURRED WHEN THE VEHICLE WAS TRAVELING DOWNHILL. THE DEALER STATED THAT THE BRAKES WERE SUPPOSED TO FUNCTION THAT WAY. THE BRAKES WERE UNDER WARRANTY AT THE TIME OF THE COMPLAINT AND THE CONTACT WAS CONCERNED THAT SHE WOULD HAVE TO PAY TO REPAIR THE FAILURE AFTER IT WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE CURRENT MILEAGE WAS APPROXIMATELY 17,500
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325932April 16, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE VEHICLE MADE A LOUD SCREECHING NOISE. I CAN'T REMEMBER IF I TOUCHED ANYTHING,BUT THE VEHICLE STALLED WHILE IN MOTION. I PUT THE CAR IN PARK, AND WAS ABLE TO RESTART WITH NO PROBLEMS. I THEN DROVE SLOWLY AND TURNED ON THE AIR; WHEN I CHANGED THE FLOW OF THE AIR TO FLOW FROM WITHIN THE CAR, IT MADE THE SCREECHING NOISE AND STALLED AGAIN. RESTARTED THE CAR, TURNED ON THE AIR AND IT STALLED AGAIN. I TOOK IT TO THE CHEVROLET DEALERSHIP AND THEY SAID THAT THE AC COMPRESSOR HAD FAILED AND WAS TEARING UP THE ENGINE BELT, WHICH WOULD ALSO HAVE TO BE REPLACED. WITH PARTS AND LABOR, I WAS QUOTED $1200. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325934April 16, 2010
TIRES
SEVERE INNER TIRE WEAR ON BOTH REAR TIRES AT AROUND 47K MILES. THE WIRE INSIDE THE TIRES WAS SHOWING AND IT WAS UNNOTICEABLE JUST LOOKING AT THE CAR. I DIDN'T REALIZE THE TIRES WERE BAD UNTIL THE REAR DRIVER TIRE WENT COMPLETELY FLAT WITHOUT WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325339April 13, 2010
SERVICE BRAKES, HYDRAULIC
OVERHEATING AND DANGEROUS, QUICK PULSATION OF BRAKE ROTORS ON MY 2008 CHEVROLET HAS ALWAYS BEEN A CONSTANT AND STRESSFUL EXPERIENCE WHEN DRIVING IN HILLY, MOUNTAINOUS COUNTRY. I HAD THE SAME PROBLEM WITH A 2001 IMPALA. GM HAS GOT TO ADDRESS THIS INHERENT WEAKNESS IN THE IMPALA'S BRAKING SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324429April 8, 2010
TIRES
I HAVE A 2008 CHEVROLET IMPALA THAT HAS 40,000 MILES ON THE VEHICLE. I WILL NOW BE PUTTING A 3RD SET OF TIRES ON THE CAR AS WELL AS GETTING THE FRONT END ALIGNED ONCE AGAIN. THE CAR WEARS THE TIRES ON THE FRONT INNER AND OUTER SIDES. THE MIDDLE OF THE TIRE LOOKS NEW. THE CAR HANDLES HORRIBLY IN WET CONDITIONS AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324205April 7, 2010
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
INSIDE REAR TIRES ON '08 IMPALA SS ARE WORN DOWN TO THE THREADS. EXTREME SAFELY ISSUE SINCE THIS IS NOT SOMETHING YOU WOULD USUALLY NOTICE UNLESS IT'S UP ON A LIFT. DOES SOMEONE REALLY NEED TO GET IN A CRASH AND GET KILLED OR KILL SOMEONE BEFORE THIS IS A RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322126March 25, 2010
STEERING
STEERING WHEEL LOCKS COMPLETLY WHEN TURNING HAPPENS AT LEAST EVERY TWO WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319682March 15, 2010
SUSPENSION:REAR
ON 2008 CHEVY IMPALA, THE INSIDES OF ALL FOUR TIRES WERE WORN TO THE CORD. THE TIRES HAD BEEN ROTATED REGULARLY. THE CAR WAS RETURNED TO THE DEALER WHO CLAIMED THE TIRES HAD NOT BEEN ROTATED AND THAT HE HAD NEVER HEARD OF ANY DEFECT.. WE PRINTED INFORMATION FROM THIS WEBSITE SHOWING THAT THIS PROBLEM HAD BEEN REPORTED SEVERAL TIMES. THE DEALER STILL DENIED ANY DEFECT EVEN THOUGH ONE OF THE WORKERS SAID HE HAD REPLACED TIRES WITH THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314761February 27, 2010
SUSPENSION, SUSPENSION:FRONT
I PURCHASED 2008 CHEVY IMPALA WITH 22000 MILES ON IT AT NORMAN FREDE IN CLEAR LAKE/HOUSTON AREA. AFTER 6MONTHS THEY SUGGESTED TIRE ROTATION WAS NEEDED AND DUE AFTER ROTATION I NOTICED CAR SHAKING BETWEEN 20 TO 30MPH AND ABOVE 65MPH I TOOK IT IN AND IT WAS ALIGNED AND I WAS CHARGED 2MONTHS LATER STILL SHAKING WAS REALIGNED AT NO CHARGE BUT BEFORE THAT I HAD A NAIL IN ONE OF BACK TIRES AND I HAD IT REPAIRED BY A TIRE SHOP AND THEY WERE SHOCKED TO SEE MY 4 TIRES WERE WORN AND THEY SHOWED ME, I WAS SO UPSET I TOOK CAR IN AGAIN AND THEYSAID BECAUSE I HAD 36,000 MILES ON IT WAS THE REASON. WELL I TOOK IT IN AGAIN AND THEY TOLD ME STRUT NEEDED TO BE REPAIRED THAT'S WHY MY TIRES WERE ALL WORN AND WANTED TO CHARGE ME $150 TO REPAIR STRUT AND $400 PLUS FOR TIRES AND I SAID "NO" WHY SHOULD I HAVE TO PAY I HADN'T EVEN HAD THE CAR FOR A YEAR AND THIS WAS HAPPENING, I WAS UPSET AND LEFT BUT BEFORE I LEFT THEY REALIGNED IT AGAIN AND IN MY SERVICE TICKET THEY DID NOT EVEN MENTION THE STRUT REPAIR. I TRIED TO CONTACT THE SERVICE MANAGER BY EMAIL AND THE GENERAL MANAGER, I RETURNED THE SERV MGR CALL TWICE BUT KEPT MISSING HER AND THE GEN MGR NEVER CALLED OR EMAILED ME. I FEEL THAT THIS IS A CERTIFIED CAR AND I SHOULD NOT HAVE TO DRIVE LIKE THIS OR PAY FOR ANY REPAIRS. PLEASE WHAT CAN I DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314811February 27, 2010
SERVICE BRAKES, HYDRAULIC
1. 2008 CHEVROLET IMPALA, WHILE DRIVING DOWN INCLINES THE FRONT DISC BRAKES HEAT UP AND SHAKE VIOLENTLY. THE DISK ARE TOO SMALL TO DISSIPATE THE HEAT. 2. CONDITION OCCURS WHILE DRIVING DOWN HILLS. 3. GM DEALER TURNED DISC 1 TIME UNDER WARRANTY AND TOLD ME TO SHIFT MY AUTOMATIC TRANSMISSION TO A LOWER GEAR GOING DOWN HILL. THERE IS MUCH INFORMATION FROM OWNERS OF GM VEHICLES ON THIS PROBLEM ON THE INTERNET. THE IMPALA IS NOT THE ONLY GM PRODUCT WITH THIS PROBLEM DUE TO DISK TOO SMALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313541February 24, 2010
STEERING
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT MADE A LEFT TURN WHEN THE STEERING WHEEL LOCKED. THE CONTACT WAS UNABLE TO MOVE THE VEHICLE OUT OF THE STREET. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO TEST DROVE THE VEHICLE 74 MILES AND WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE ALSO OCCURRED WHILE PULLING OUT OF THE DRIVEWAY. THE CONTACT STATED THAT THE FAILURE CONTINUED TO OCCUR WHEN SHE APPLIED THE ACCELERATOR PEDAL AFTER YIELDING OR STOPPING AT A TRAFFIC LIGHT. THE VEHICLE WAS ALWAYS TRAVELING AT A LOW SPEED AND MAKING A LEFT TURN WHENEVER THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS 45946. THE CURRENT MILEAGE WAS 50993.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313691February 24, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING DOWNHILL, THE BRAKES WOULD PULSATE ABNORMALLY. THE DEALER ROAD TESTED THE VEHICLE AND FOUND BAD PULSATIONS IN HARD SPEED STOPS. BOTH FRONT ROTORS EXHIBITED SEVERE HEAT SPOTS AND WERE WARPED. THE BRAKE PADS WERE REPLACED WITH HEAVY DUTY BRAKE PADS. THE VEHICLE WAS RELEASED TO THE OWNER BUT WITHIN 10,000 MILES THE BRAKES BEGAN TO EXHIBIT THE SAME FAILURE. THE DEALER COULD NOT DUPLICATE THE FAILURE AND ADVISED THE CONTACT TO DOWN SHIFT ON HILLS TO PREVENT THE VIBRATION IN THE BRAKES. NO ADDITIONAL REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 16,514 AND THE CURRENT MILEAGE WAS 26,952. UPDATED 03/24/10 *BF THE CONSUMER WAS TOLD THE BRAKES WERE SAFE AND NO ACTION WOULD BE TAKEN. UPDATED 07/09/10.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala