Chevrolet Impala Complaints (2004)
1,074 consumer complaints on file.
- #10250741December 4, 2008ELECTRICAL SYSTEM
2004 CHEVY IMPALA SPEEDOMETER ERRATIC,MAY SHOW 85MPH WHEN TRAVELING 50-55MPH,OR 40MPH WHEN TRAVELING 70MPH. WHEN PROBLEM OCCURS YOU CAN RE-ZERO THE SPEEDOMETER BY TURNING THE IGNITION SWITCH ON AND OFF A NUMBER OF TIMES TO GET THE NEEDLE BACK TO ZERO, BECAUSE WITH POWER OFF THE NEEDLE IS USUALLY FROM 35-40MPH INDICATION TO BELOW ZERO INDICATION. COLD WEATHER SEEMS TO MAKE IT NOT WORK AT ALL UNTIL THE VEHICLE WARMS UP INSIDE THE CAR. I HAVE A CASE FILE WITH CHEVROLET FOR MONETARY HELP,BUT I ALSO BELIEVE THIS IS A SAFETY ISSUE. THANK YOU! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10250483December 2, 2008ELECTRICAL SYSTEM
I HAVE A 2004 CHEVY IMPALA THAT HAS A MALFUNCTIONING SPEEDOMETER. IT WILL READ I AM GOING 140 MPH WHEN I AM ONLY GOING 20 MPH. SOMETIMES IT GOES THE OTHER WAY AND IT WILL READ 0 MPH WHEN I AM GOING 55 MPH. I HAVE READ OF SIMILAR COMPLAINTS WITH THE SAME MAKE AND MODEL. I THINK IT IS A DEFECT THAT NEEDS A RECALL. THIS COULD BE A REAL SAFETY ISSUE WITH NOT KNOWING THE CORRECT SPEED IN WHICH YOU ARE TRAVELING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10250061November 28, 2008ELECTRICAL SYSTEM
SPEEDOMETER READS INTERMITTENTLY. SOMETIMES IT COMES BACK ON AND READS FOR AWHILE, OTHER TIMES NO READING AT ALL AND STILL OTHER TIMES READS LOW OR HIGH....CAR IS 4 YEARS OLD HAS 60-70 K MILES. SPEEDING VIOLATION AND DISTRACTION WHILE DRIVING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10249990November 27, 2008ELECTRICAL SYSTEM
SPEEDOMETER AND FUEL GAUGE WENT OUT UNEXPECTEDLY AT AROUND 45000 MILES IN JULY. FUEL GAUGE DOESN'T WORK AT ALL (BELOW E ALL THE TIME) AND SPEEDOMETER READS INCORRECT READINGS OR JUST STAYS BELOW 0. I HAD IT "DIAGNOSED" AT A CHEVY DEALER SO I COULD CALL CHEVY AND COMPLAIN. THEY SAID THEY WOULDN'T FIX IT, AND THE PROJECTED COST WAS $400. THIS IS GM'S FAULT AND I SHOULD NOT HAVE TO PAY OUT-OF-POCKET TO FIX THEIR MISTAKES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10249463November 21, 2008ELECTRICAL SYSTEM
ELECTRICAL SYSTEM: INSTRUMENT PANEL I JUST PURCHASED A 2004 IMPALA WITH 97K ON IT AND WHILE DRIVING HOME AT 65-70 MPH IT STATED I WAS GOING 110-130. IT CREATED A VERY DANGEROUS DRIVING CONDITION BECAUSE THEIR WAS LIGHT TRAFFIC AND IT IS VERY DISTRACTING. I WAS UNABLE TO DETERMINE MY SPEED THE ENTIRE TIME. I BELIEVE THIS COULD BE THE CAUSE OF AN ACCIDENT BECAUSE IF THIS PROBLEM HAPPENS WHEN YOU ARE GOING SLOWER THAT IT STATES WHAT IF IT HAPPENS WHEN YOU ARE GOING FASTER. SERIOUS POTENTIAL TO CAUSE ACCIDENTS BECAUSE IT HAPPENS RANDOMLY AND DOES NOT GO AWAY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10248629November 12, 2008ELECTRICAL SYSTEM
THIS IS AN ON-GOING PROBLEM THAT STARTED IN MID MAY, 2008. MY SECURITY LIGHT COMES ON AND THEN A WHILE LATER, MY CAR WON'T START FOR AN EXTENDED PERIOD OF TIME.... I HAVE HAD THIS TO THE CHEVROLET DEALER 3 TIMES AND HAVE REPLACED THE IGNITION SWITCH AND THE BODY CONTROL MODULE. THEY ARE AT A LOSS OF WHAT TO DO NEXT. I HAVE HEARD SIMILAR COMPLAINTS WITH THE IMPALA - AND NO REMEDIES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10248437November 11, 2008ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER ON MY 2004 IMPALA DOES NOT WORK. SHOULD BE CONSIDERED A MAJOR SAFETY HAZARD. DEALER ESTIMATE TO REPAIR 500.00-700.00. GM DOES NOT RESPOND. FROM INTERNET RESEARCH THERE ARE THOUSANDS OF THIS YEAR VEHICLE WITH THIS PROBLEM, WHY NO RECALL?? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10248530November 11, 2008ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WHEN DRIVING AT NORMAL SPEED ON INTERSTATE HIGHWAY, SPEEDOMETER KEEPS INCREASING WITHOUT INCREASING SPEED, UNTIL NEEDLE GOES ALL THE WAY TO BOTTOM OF DIAL, WHICH WOULD BE ABOUT 150 MPH. IF VEHICLE IS NOT DRIVEN FOR A DAY OR SO, IT WILL RETURN TO NORMAL, BUT GOES CRAZY AGAIN, AND IMPOSSIBLE TO KNOW CORRECT SPEED. DEALER HAD REPLACED MANY SPEEDOMETERS ON PICKUPS AND SUVS, BUT WILL NOT COVER THIS UNDER WARRANTY OR RECALL. THIS HAS HAPPENED TO MANY OWNERS, SEE BLOGS!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10248304November 10, 2008ELECTRICAL SYSTEM
THE SPEEDOMETER ON MY CAR IS VERY ERRATIC. I CAN BE DRIVING AT A CONSISTENT SPEED AND THE SPEEDOMETER INDICATED THAT I AM SLOWING DOWN. AFTER SEVERAL MINUTES, MY SPEEDOMETER INDICATED I AM GOING 0-20 MPH WHEN I KNOW I AM DOING AT LEAST 50-60 MPH. THE SPEEDOMETER FAILURE TYPICALLY OCCURS AFTER I HAVE DRIVEN 50 MILES OR SO, BUT IT OCCURRING MORE FREQUENTLY THE LONGER I DRIVE IT. I HAVE NOT HAD IT REPAIRED AS THE COST IS APPROXIMATELY $500. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10248356November 10, 2008ELECTRICAL SYSTEM
THE GAUGE THAT TELLS THE SPEED DOES NOT WORK. EVERYTIME I AM USING THE CAR IT GETS STUCK AND THE ONLY WAY TO CORRECT THE ISSUE IS BY TURNING THE CAR ON AND OFF. I AM SORRY, BUT THIS IS AN EXTREME SAFETY ISSUE. I HAVE NO CLUE HOW FAST I AM GOING OR HOW SLOW I AM GOING WHICH COULD LEAD TO A MAJOR CAR ACCIDENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10247987November 8, 2008ELECTRICAL SYSTEM
DRIVING ON A TRIP AND ALL OF A SUDDEN MY SPEEDOMETER MPH INDICATOR JUMPER TO 90 MPH AS I WAS SITTING AT A STOP LIGHT. WHEN I PROCEEDED FORWARD THE INDICATOR NEEDLE RESET YOU 90 MPH AND THIS RESET CONTINUED UNTIL IT WAS POINTING STRAIGHT DOWN. IT DID NOT RESET AFTER TURNING THE IGNITION OFF AND ON. I HAD NO IDEA HOW FAST MY VEHICLE WAS GOING AFTER THAT. I WENT TO A WEB SITE FOR AUTO TROUBLES AND FOUND 72 REPORTS OF THE SAME PROBLEM WITH GM SPEEDOMETERS. I STRONGLY FEEL THAT THIS SHOULD HAVE BEEN A RECALL SINCE A NONFUNCTIONAL SPEEDOMETER IS A SAFETY HAZARD. PS - OTHER GM MODELS ALSO HAVE REPORTS OF THIS MALFUNCTIONING SPEEDOMETERS. GM WANT $500 TO REPLACE THE ENTIRE SPEEDOMETER, WHEN A SIMPLE CAPACITOR FIX IS ALL THAT IS REQUIRED. A TEMP FIX WORKS FOR A FEW WEEKS, THEY IT HAPPENS AGAIN AND GM SAID IF YOU REPLACE THE SPEEDOMETER AND IT HAPPENS AGAIN, THEN IT COSTS ANOTHER $500 TO REPLACE THE REPLACEMENT? GM WANTS TO FLEECE US! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10247955November 7, 2008ELECTRICAL SYSTEM
I HAVE A 2004 CHEVROLET IMPALA AND THE CLUSTER HAS GONE OUT ON IT, SIMILAR CHEVY TRUCKS AND SUV'S HAVE HAD THE EXACT SAME ISSUE, BUT THE DEALER TOLD ME THAT THE CARS AREN'T COVERED UNDER RECALL. THIS IS NOT A PROBLEM THAT I HAVE HAD GO OUT ON ANY CAR AND IT IS VERY ODD THAT THE SAME MANUFACTURER IS HAVING THE SAME PROBLEMS WITH OTHER VEHICLES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10247733November 5, 2008ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER SHOWS WRONG SPEED-FASTER THAN I AM GOING-ALMOST CAUSED ACCIDENT SLOWING DOWN ON FREEWAY. CHEVY WANTS $500 TO FIX THE PROBLEM WHICH SHOULD BE COVERED BY THEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10247765November 5, 2008ELECTRICAL SYSTEM
2004 IMPALA WITH 43,000 MILES. SPEEDOMETER FAILURE. WHILE DRIVING, THE SPEEDOMETER SLOWLY BEGINS TO READ HIGHER AND HIGHER VALUES. WHILE TRAVELING APPROX. 55-60 MPH, SAW HIGHEST READING AT 105 MPH, READ 73 MPH STANDING STILL. REPEATEDLY TURNING CAR ON AND OFF EVENTUALLY WILL "0" THE SPEEDOMETER, BUT PROBLEM RECURRED THE NEXT DAY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10247458November 2, 2008ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ON MY 2004 CHEVROLET IMPALA, THE SPEEDOMETER IS NEVER RIGHT. THIS JUST STARTED. I'VE BEEN READING ON THIS PROBLEM ON OTHER IMPALAS AND THERE IS NO FACTORY RECALL FOR THIS PROBLEM. I DON'T HAVE THE MONEY TO GET IT FIXED. THIS CAR WILL BE HANDED DOWN TO MY DAUGHTER WHEN SHE IS 16. HOW IS SHE SUPPOSED TO KNOW HER SPEED? GM NEEDS TO DO SOMETHING ABOUT THIS FACTORY DEFECT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10247326October 31, 2008ELECTRICAL SYSTEM, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, INTERIOR LIGHTING
I BOUGHT A USED 2004 IMPALA IN AUG. 2008 AND BASICALLY SINCE THE FIRST DAY I GOT IT I HAVE HAD PROBLEMS WITH THE SPEEDOMETER. THE DEALER PROMISED TO HAVE IT REPAIRED, BUT HAS YET TO DO SO. THEY KEEP GIVING ME THE RUN AROUND, AND NOW FOR THE PAST MONTH MY STEREO HAS STOPPED WORKING. YESTERDAY MY FUEL GAUGE STARTED GOING HAYWIRE. THE INTERIOR LIGHTS ONLY WORK SOMETIMES. THE LOW TIRE PRESSURE WARNING LIGHT WONT RESET. THIS IS A SAFETY PROBLEM THAT NEEDS TO BE RECALLED. BECAUSE OF MY SPEEDOMETER NOT WORKING I ALMOST WENT OFF THE SIDE OF A FREEWAY ON RAMP FROM NOT BEING ABLE TO TELL HOW FAST I WAS GOING. I JUST HAD TO PRAY THAT I HAD SLOWED DOWN ENOUGH TO MAKE THE CURVE. IS SOMEONE GOING TO HAVE TO BE SERIOUSLY INJURED OR DIE BEFORE THERE IS A RECALL ON THIS. I HAVE BEEN TO SEVERAL WEBSITES RESEARCHING THE 2004 IMPALA AND THERE ARE HUNDREDS OF COMPLAINTS ALL SAYING THE SAME THING. ITS TIME THAT GM TAKES RESPONSIBILITY AND DOES SOMETHING ABOUT IT. I AM NOT ABLE TO HAVE MY CAR REPAIRED BECAUSE OF THE COST. IT'S WAY TO EXPENSIVE. I WILL NEVER BUY ANOTHER GM VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10247286October 30, 2008WHEELS
THE TIRES KEEP LOOSING AIR IT TAKES ABOUT 2 DAYS FOR THEM TO LOOSE ABOUT 10LBS. THEY ARE LEAKING BECAUSE OF CORROSION OF THE WHEEL WHERE THE TIRE BEAD HAS TO SEAL. THE CAR HAS THE INDY SPECIAL EDITION CHROME PLATED ALUMINUM WHEELS. THE PROBLEM IS CAUSED BY THE CHROME PEELING OFF OF THE ALUMINUM IN THE BEAD AREA THE CORROSION CAUSES DEEP PITS THAT WILL NOT LET THE TIRE SEAL. THE DEALERSHIP RECOMMENDED TO PUT INNER TUBES IN THE TIRES WHICH ARE UNSAFE BECAUSE OF SUDDEN DEFLATION IN CASE OF A PUNCTURE. THE WHEELS WOULD COST I THINK OVER $2000 TO REPLACE THE SET. I THINK THIS IS VERY BAD QUALITY ON CHEVY PART. 4 WHEELS BAD ON A CAR IS NOT A NORMAL MAINTENANCE ISSUE. IT IS A SAFETY ISSUE BECAUSE OF THE CONSTANT AIR LOSS. 2004 CHEVY IMPALA SS INDY EDITION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10246607October 24, 2008ELECTRICAL SYSTEM
EVERYTHING WAS WORKING NORMALLY AND ALL OF THE SUDDEN MY SPEEDOMETER BEGAN GOING HAYWIRE. I'VE READ THAT MANY OTHER IMPALAS HAVE EXPERIENCED SIMILAR PROBLEMS. IT'S CURRENTLY DOING 90MPH PARKED IN MY GARAGE. IT SPORADICALLY ACCELERATES FROM WHEREVER THE NEEDLE IS AT THE TIME BUT WON'T RETURN TO ZERO WHEN IT COMES TO A STOP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10246639October 24, 2008ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY SPEEDOMETER IS NOT WORKING PROPERLY. IT WILL DISPLAY ANYWHERE BETWEEN ZERO MPH AND 120 MPH WHEN DRIVING APPROX. 70 MPH (JUDGING ON THE SPEED OF OTHER TRAFFIC. I HAVE A 2004 CHEVY IMPALA WITH 81,000 MILES. REPAIR AT A GM DEALERSHIP IS APPROX. $400. I HAVE SPOKEN TO GM CUSTOMER SERVICE ABOUT THEM BEING RESPONSIBLE FOR THE REPAIR OF A SAFETY HAZARD. THEY DON'T SEEM TO CARE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10246103October 20, 2008ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER IN MY 2004 IMPALA DOES NOT FUNCTION PROPERLY. IT IS UNPREDICTABLE IN WHAT SPEED IT MEASURES. SOMETIMES IT STAYS ON "0" SOMETIMES IT'S AT "110" WHEN I'M DOING APPROX. 20MPH. IT'S JUST BROKEN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0