Chevrolet Impala Complaints (2008)

810 consumer complaints on file.

#10383954February 22, 2011
SUSPENSION:REAR
PURCHASED NEW 2008 IMPALA, HAD TO REPLACE TIRES AT 35,000. ALWAYS ROTATED AND BALANCED AND KEPT PROPER PRESSURES. NOW AT 56,000 AND AM BEING TOLD BY CHEVY 1800.00 TO REPAIR REAR ALIGNMENT. CAR IS DRIVEN 99% ON THE INTERSTATE. AGAIN NEED NEW TIRES WHAT'S UP??? CHEVY DENIES ANY PROBLEMS BUT THE WEB IS FULL OF ISSUES SURROUNDING THIS. IS THERE NO OTHER RECOURSE???? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383028February 17, 2011
SERVICE BRAKES, HYDRAULIC
BRAKE AND BRAKE ROTOR WARPING EVERY COUPLE MONTHS. SEVERE SHAKING WHILE STOPPING. WAS TOLD BY DEALER TO DOWNSHIFT INSTEAD OF BREAKING ON HILLS. DID THAT BUT THE PROBLEMS CONTINUES. DEALER SAYS THE BRAKES ARE NOT COVERED BY WARRANTY AND NOT TO DRIVE IN THE MOUNTAINS BECAUSE THE BRAKES OVERHEAT. THE VEHICLE IS MAINLY DRIVEN ON FLAT ROADS TO MY WIFE'S WORK AND THEY STILL ONLY LAST A COUPLE MONTHS. SHAKES VIOLENTLY AFTER 1/4 MILE OF DOWN HILL TRAVEL FOUND FORUMS ONLINE OF MANY PEOPLE WITH THE SAME PROBLEM. HTTP://VLANE.COM/DISCUSS-TOPIC/1195/IMPALA-BRAKE-ISSUES BRAKES ARE UNDERSIZED FOR THE VEHICLE WHICH CAUSES THE OVER HEATING AND BRAKE FAILURE, SHAKING AND FADING. MAJOR SAFETY ISSUE. GM NEEDS TO RECALL AND UPGRADE BRAKE SYSTEM [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382778February 15, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH OVER A SMALL BUMP IN THE ROAD, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE AND RESTART THE VEHICLE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE WITHOUT THE FAILURE RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS COULD NOT DIAGNOSE THE FAILURE. THE FAILURE OCCURRED THREE TIMES INTERMITTENTLY. THE MANUFACTURER WAS CONTACTED AND RESEARCHED THE FAILURE. A DISTRICT MANAGER RETURNED THE CONTACTS CALL AND STATED THAT THE FAILURE COULD NOT BE DUPLICATED OR DIAGNOSED; YET, THEY DID NOT PROVIDE ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 38,048.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381082February 8, 2011
SUSPENSION
2008 CHEVROLET IMPALA IS VERY UNSTABLE ON SNOW OR ICE COVERED ROADS. THE REAR END TENDS TO SWERVE BACK AND FORTH WHEN IT ENCOUNTERS EVEN THE SLIGHTEST AMOUNT OF ICE OR SNOW. I HAVE OVER THIRTY YEARS DRIVING IN MICHIGAN WINTERS AND I HAVE NEVER HAD A CAR SO UNSTABLE IN THESE CONDITIONS. I HAVE A 2002 CHEVY VENTURE AND A 97 BONNEVILLE THAT I DROVE IN THE SAME CONDITIONS (SAME ROAD AND TIME FOR COMPARISON) AND THEY BOTH FELT SOLID EVEN AT HIGHER SPEEDS. I HAVE NOTICED SIMILAR COMPLAINTS IN INTERNET FORUMS. I HAD THE TIRES INSPECTED BY A TIRE DEALER AND HE SAID THAT THE TIRES ARE ORIGINAL EQUIPMENT AND THAT THEY HAD ADEQUATE TREAD. THIS SHOULD BE INVESTIGATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382017February 8, 2011
WHEELS, SUSPENSION
DRIVING THE IMPALA SS ON WINTER ROADS IN INDIANA HAS BECOME A CHALLENGE WITH THIS CAR. ANY ICE OR SNOW ON THE ROAD WILL ONLY ALLOW YOU TO DRIVE 45 MPH AT THE MAX AND THEN THE REAR OF THE CAR STARTS TO SWERVE BACK AND FORTH AS IF THE TIRES ARE FIGHTING ONE AND ANOTHER FOR CONTROL. CONTACTED THE LOCAL CHEVY DEALER AND WAS TOLD BY THE SERVICE DEPARTMENT THAT IT IS A TIRE PROBLEM WITH THE GOOD YEAR EAGLE RS-A P235/50 R 18 AND THEY HAVE HAD A LOT OF COMPLAINTS ON NO TRACTION WITH THESE TIRES. SERVICE REP STATED THE TIRES NEEDED TO BE TAKEN OFF AND NEW TIRES PUT ON. NOT COVERED BY THE WARRANTY. CALLED GOOD YEAR CUSTOMER SERVICE TOLD THEM THE PROBLEM AND THEY SCHEDULE AN APPOINTMENT FOR ME. TOOK IT TO THE AUTHORIZED GOOD YEAR DEALER AND THEY CALLED BACK AND SAID THE TIRES HAVE HALF THEIR TREAD LEFT AND NO PROBLEMS WITH THE TIRES. HE STATED THAT THE TIRE IS TO WIDE FOR DRIVING IN THE WINTER TIME AND BASICALLY FLOATS ON THE ICE AND SNOW AND WOULD SUGGEST ONLY DIVING THE CAR IN THE SUMMER MONTHS. SO HERE IS THE DILEMMA, THE MANUFACTURE KNOWS THAT THEY HAVE HAD A LOT OF COMPLAINTS WITH THE TIRES (WHICH ARE THE ORIGINAL TIRES THAT ARE SOLD WITH THE CAR. THE TIRE MANUFACTURE STATES THE TIRE IS TO WIDE FOR DRIVING ON SNOW OR ICE AND I NEED TO PARK IT INTO SUMMER GETS HERE AND IF SO IF I DRIVE THE CAR IN THE WINTER, I HAVE BEEN WARNED THAT IT IS TOO DANGEROUS TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381879February 6, 2011
UNKNOWN OR OTHER
WITH JUST MINIMIALWEATHER CONDITIONS RAIN AND OR SNOW WAS TOTALLY UNSTABE AT ANY SPEED ABOVE 20 MPH I HAVE DRIVEN IN WINTER WEATHER CONDITIONS FOR MORE THAN 30 YEARS THIS IS THE MOST DANGERIOUS AND UNSTABE VEHICLE I HAVE EVER DROVE , IT ACTED AS IF THERE WAS A BROKEN SUSPENSION PART IN THE REAR OF THE VEHICLE , WAS CHECKED BY A LOCAL SHOP AND NO PROBLEM WAS FOUND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378804January 26, 2011
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA LTZ. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH WHEN THE BRAKES STARTED TO PULSATE AND SHAKE THE VEHICLE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED HIM THAT WHEN THE ROTORS STARTED TO HEAT UP THEY MAY CAUSE THE BRAKES TO PULSATE, AND THAT IT WAS NORMAL. THE VEHICLE WAS REPAIRED AND THE ROTORS WERE ROTATED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376622January 14, 2011
TRACTION CONTROL SYSTEM
I HAVE A 2008 CHEVY IMPALA, NICE CAR UNLESS IT SNOWS. IT IS UNDRIVABLE IN THE SNOW. ITS LIKE DRIVING ON ICE, I HAVE NEVER EVER HAD ANY CAR HANDLE LIKE THIS. IT IS THE MOST UNSAFE CAR I HAVE EVER DRIVEN. SOMETHING NEEDS TO BE DONE THE DEALER SAYS TO BRING IT IN NEXT TIME IT SNOWS, WELL I CAN'T, I WILL NOT DRIVE IT IN THE SNOW. I HAVE BEEN IN THE DITCH 3 TIMES THIS WINTER ( AND ITS ONLY THE FIRST OF JANUARY)AND EACH TIME I WAS ONLY GOING NO MORE THAN 30MPH AND SWAYING ALL OVER THE ROAD, ALL THE OTHER CARS WERE MOVING ALONG NORMALLY IT WASN'T BAD OUT, JUST A LITTLE SNOW. IT'S LIKE DRIVING ON ICE... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376553January 13, 2011
ELECTRONIC STABILITY CONTROL (ESC)
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT HAD PROBLEMS WITH TRACTION ON WET OR SLIPPERY ROADS; HOWEVER, THE TRACTION LIGHT DOES NOT ILLUMINATE. THE FAILURE ALSO OCCURRED WHILE DRIVING OVER A BUMP IN THE ROAD. THE VEHICLE WAS NOT INSPECTED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 39000 AND THE CURRENT MILEAGE WAS 45000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376353January 12, 2011
ENGINE AND ENGINE COOLING
WHILE DRIVING AT HIGHWAY SPEEDS, THE CHECK ENGINE LIGHT CAME ON, THEN THE SERVICE TRACTION CONTROL DEVICES CAME ON AND IMMEDIATELY AFTERWARDS, THERE WAS A REDUCTION IN ENGINE POWER AND THE CAR SLOWED CONSIDERABLY. THE VEHICLE WAS TAKEN TO A DEALERSHIP AND WAS DIAGNOSED WITH A FAILED THROTTLE BODY. THE THROTTLE BODY WAS REPLACED AND THERE HAS BEEN NO PROBLEMS SINCE. THE FAILURE WAS AT 51757 MILES AND WAS NOT COVERED UNDER WARRANTY RESULTING IN A $400 BILL THAT THE MANUFACTURER WOULD NOT COVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375008January 6, 2011
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA LTZ (NA). WHILE DRIVING AT ANY SPEED AND ATTEMPTING TO ACCELERATE, THE CONTACT NOTICED A DELAY IN UPSHIFTING OR DOWNSHIFTING BEFORE THE VEHICLE WOULD ACTUALLY ACCELERATE. BOTH THE DEALER AND THE MANUFACTURER STATED THAT THE PROBLEM WAS NORMAL. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 16,000. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373449December 30, 2010
AIR BAGS
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE VEHICLE HYDROPLANED WHILE DRIVING 80 MPH AND THIS CAUSED THE VEHICLE TO SPIN AND CRASH INTO AN EMBANKMENT. WHEN THE VEHICLE HIT THE EMBANKMENT, IT ROLLED OVER FOUR TIMES. THE WINDSHIELD SHATTERED AND THE ROLLOVER BAR POPPED AND THE DRIVERS SIDE WINDOW POPPED OUT AS WELL. THE CONTACT WAS INJURED. NONE OF THE AIR BAGS DEPLOYED DURING THE CRASH. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED AND INSPECTED BY THE MANUFACTURER WHO STATED THAT NONE OF THE SENSORS WERE HIT AND THAT WAS WHY THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THE AIR BAGS SHOULD HAVE DEPLOYED, BECAUSE THE VEHICLE WAS CRUSHED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 60000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10371328December 13, 2010
SERVICE BRAKES, HYDRAULIC
THE ROADS WERE SNOWY AND PARTS OF IT ICY, BUT IT WASN'T SNOWING. FROM A FAR DISTANCE I STARTED TO SLOWLY BRAKE SO I WON'T SKID. WHEN I APPLIED A BIT MORE PRESSURE TO BRAKE THE CAR MORE, THE PEDAL HIT AGAINST MY FOOT AND WOULDN'T GO DOWN WHEN I TRIED TO FORCE IT. I THINK THE ABS CAME ON BUT IT DID NOT SLOW MY CAR DOWN AT ALL. THE CAR WAS STILL GOING AT THE SPEED I SLOWED IT IN EARLIER BUT MADE NO CHANGE. THERE WAS A LINE OF CARS AHEAD OF ME IN FRONT OF AN INTERSECTION, SO I PANICKED AND PUT THE CAR IN PARK AND TURNED OFF THE ENGINE. THE CAR FINALLY STOPPED ABOUT 4 FEET AWAY FROM THE CAR IN FRONT OF MINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10370441December 13, 2010
POWER TRAIN, ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
2008 CHEVROLET IMPALA GEARSHIFT COULD NOT BE MOVED FROM "PARK". TOWED TO DON BROWN CHEVROLET (AFTER TOW DRIVER DISCONNECTED SHIFT LINKAGE). DIAGNOSED AS "TEST AND TRACE GROUND CIRCUIT TO BROKEN WIRE IN CENTER CONSOLE". TALKED TO SERVICE MANAGER WHO REPORTED THAT TECHNICIAN STATED WIRES MOVED WHEN THE SHIFTER WAS MOVED WHICH LIKELY CAUSED WIRE TO BREAK SEPARATE. POTENTIAL FOR DRIVER TO BE "STUCK" IN PARK IN A RISKY / UNSAFE SITUATION EXISTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369694December 8, 2010
STEERING
WHEN SLOWING DOWN AND MAKING A TURN. STEERING LOCKS UP. WHEN COME OUT OF TURN AND HIT GAS STARTS WORKING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368456November 30, 2010
TRACTION CONTROL SYSTEM, ENGINE AND ENGINE COOLING
2008 IMPALA HAS BAD GAS PEDAL WHILE YOU ARE DRIVING THE TRACTION LIGHT AND ENGINE LIGHT COMES ON YOU LOSE A LOT OF THE ENGINE POWER UNTIL THE TRACTION LIGHT GOES OFF THIS IS VERY DANGEROUS. I CALLED GMC AND TOOK IT TO A DEALER THEY PUT IT ON THE MACHINE FIRST I WAS TOLD IT WAS SENSOR IN THE PEDAL. NEXT I WAS TOLD IT WAS THE WIRING HARNESS. BY THE SAME DEALER NOW I DON'T KNOW WHAT TO DO I THINK SOMETHING DANGEROUS SHOULD BE FIXED BY THE DEALER BUT THEY SAY IT IS NOT COVERED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367106November 22, 2010
TRACTION CONTROL SYSTEM
2008 IMPALA LS,WITH NEW TIRES. HAVE NEVER DRIVEN A CAR THAT HANDLES WORSE IN THE SNOW. THE TRACTION CONTROL SYSTEM IS A JOKE. IT ACTUALLY MAKES DRIVING IN THE SNOW UNPREDICTABLE AND UNFAMILIAR. I AM VERY EXPERIENCED ON ICE AND SNOW BUT THIS CAR MAKES ME FEEL UNSAFE BECAUSE IT IS. I WISH I WOULD HAVE NEVER PURCHASED THIS CAR BASED ON THIS REASON. ALL THIS IN ONLY 1 1/2 INCHES OF DRY SNOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365361November 11, 2010
TIRES, TIRES:TREAD/BELT
SEVERE TIRE WEAR. 2008 CHEVY IMPALA WITH GOODYEAR INTEGRITY TIRES. HAD TO HAVE ALL FOUR TIRES REPLACED AT 33,000 MILES, MIND YOU THESE ARE 50,000 MILES TIRES THAT HAVE BEEN ROTATED AND KEPT AT THE RECOMMENDED PSI. THEY ARE SEVERELY WORN ON THE INNER AND OUTER EDGES AND CAN SEE THE WEAR BARS. WAS TOLD BY THE DEALERSHIP THAT THE TIRES TO BEGIN WITH ARE JUNK! I HAD NO CHOICE BUT TO REPLACE THEM BEING THAT THIS CAR IS A LEASE AND ONLY HAVE 4 MONTHS LEFT WITH IT TILL THE TURN IN DATE. THE UNNAMED TIRE STORE TOLD ME THAT I NEED AN ALIGNMENT BUT THE DEALERSHIP THAT MY CAR GOES TO NEVER SAID ANYTHING ABOUT NEEDING THE ALIGNMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362912October 29, 2010
TIRES, TIRES:TREAD/BELT
I PURCHASED A USED 2008 CHEVROLET ON 10/15/2010 AND THE DEALERSHIP PUT A CURRENT INSPECTION CERTIFICATE ON THE VEHICLE. DURING AN UNRELATED VISIT TO MY AUTO MECHANIC HE NOTICED THE TIRES ( FRONT ONLY ) AND STATED THEY WERE NOT GOOD AND IF HE WOULD HAVE INSPECTED THE VEHICLE, HE WOULD HAVE PLACED A "REJECTION STICKER" ON THE M/V. I TOOK THE VEHICLE TO THE DEALERSHIP WHO STATED THEY WERE OK. WENT BACK TO AUTO MECHANIC WHO ADVISED ME TO FILE COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361700October 22, 2010
SUSPENSION, TRACTION CONTROL SYSTEM
I PURCHASED MY 2008 IMPALA WITH 28K MILES IN MARCH 2009-CERTIFIED USED. I HAD TO REPLACE THE TIRES WITHIN THE FIRST 6 MONTHS OF OWNERSHIP ( I WAS TOLD THAT GM USES CHEAP TIRES. FROM THE OUTSIDE THE TREAD WAS FINE AND IT APPEARED TO BE IN GOOD SHAPE BUT WHEN IT WAS ON THE LIFT THE TOLD ME THEY ALL HAD METAL SHOWING. I PAID THIS CAR OFF AND GAVE IT TO MY SON IN APRIL 2010- HE HAS SINCE CHANGED ALL 4 TIRES BACK TIRES 3 TIMES. WE HAD THEM ROTATED AND ALIGNED TWICE, THAT IS WHEN IT WAS DISCOVERED THAT THE TIRES HAD WORN ON THE INSIDE AGAIN. THERE IS NO WAY TO KNOW UNLESS IT IS ON A LIFT. MY SON TOOK THE IMPALA TO THE DEALER SERVICE YESTERDAY AND PURCHASED HIS 2 TIRES- IT WAS AGREED BY SERVICE MANAGER THAT IF WE TOOK THE CAR THERE AND BOUGHT TIRES FROM UNIVERSAL THAT HE WOULD PUT THEM ON, DO AN ALIGNMENT AND MOST IMPORTANT INSTALL THE CAMBER BOLT KIT AT NO EXTRA CHARGE. THIS WAS ALSO TOLD TO CHEVY BY (THE SERVICE MANAGER) WHEN THEY CALLED HIM. I DIDN'T GO WITH MY SON TO PICK UP THE CAR- I DID HOWEVER PAY THE $350 WHICH WAS THE PRICE AGREED IMAGINE MY COMPLETE ANGER WHEN I FOUND OUT LAST NIGHT THE CAMBER BOLT KIT WAS NOT INSTALLED AND ALL THAT WAS DONE 2 NEW TIRES AND AN ALIGNMENT! I COULD HAVE DONE THAT DOWN THE STREET FOR LESS MONEY. I EXPECT GM TO DO A RECALL AND FIX THIS SUSPENSION ISSUES- WE HAVE REPLACED TIRES 3 TIMES IN THE LAST 6 MONTHS AND ALIGNED 2 TIMES. WHAT KIND OF NONSENSE IS IT TO TELL MY SON HE DOESN'T NEED THE KIT? AFTER SO MANY COMPLAINTS OF THE SAME ISSUE\GM ISSUED A TSB #08032 FOR POLICE IMPALAS THAT ARE ON THE SAME PLATFORM AND SUSPENSION, BUT NEVER EXTENDED THAT TO THE PUBLIC. SEEMS TO ME THAT THE REAR SUSPENSION HAS AN SEVERE DEFECT THAT CAN CAUSE TIRE BLOWOUT WITHOUT WARNING. NO TIRES SHOULD WEAR LIKE THAT WITH LESS THAN 17,000 MILES WITHOUT A REAR SUSPENSION AND ALIGNMENT PROBLEM THAT NEEDS TO BE RECALLED FOR REPAIR AND REPLACEMENT OF THE PARTS AND TIRES. DOES SOMEONE HAVE TO DIE DUE A DEFECT ON THE CAR ITSELF? THIS HAS TO BE FIXED FOR EVERYONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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