Chevrolet Impala Complaints (2008)

810 consumer complaints on file.

#10410813July 7, 2011
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 5-25 MPH, A LOUD THUMPING NOISE EMITTED FROM THE REAR END OF THE VEHICLE. THE FAILURE OCCURRED WHEN DRIVING AT LOW SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FOUR TIRES WERE ROTATED AND THE FAILURE CONTINUED. THE TECHNICIAN ADVISED BOTH REAR TIRES WOULD NEED TO BE REPLACED. THE CONTACT STATED THE INNER TREAD ON BOTH REAR TIRES EXHIBITED AN UNEVEN PREMATURE WEAR DUE TO DEFECTIVE SPINDLE RODS. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410942July 7, 2011
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT HE HAD TO REPAIR THE FRONT END ALIGNMENT EXCESSIVELY DUE TO THE REAR SPINDLE. THE FAILURE CAUSED THE REAR END OF THE VEHICLE TO MOVE. THE CONTACT REPLACED ALL FOUR TIRES AT 17,000 IN SEPTEMBER 2009. THE DEALER ADVISED THE CONTACT THAT THE TIRES HAD WORN, AND THAT THE FRONT END ALIGNMENT COULD WEAR EASILY AS WELL. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 40,000. THE APPROXIMATE FAILURE MILAGE WAS 10,000. UPDATED 08/22/11*LJ UPDATED 3/06/2012 *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410667July 6, 2011
SUSPENSION
2008 CHEVY IMPALA (OWNED 8/10): 80K GOODYEAR TIRES WORE WITH LESS THAN 10K MILES REPLACED BY CERTIFIED TIRE CENTER 6/11 WITH UNIROYAL TP TOURING 70K, LEFT HUB WORN WITH LESS THAN 1 YEAR OWNERSHIP REPLACED BY DEALER, RIGHT HUB PLAY REFUSAL OF REPLACEMENT BY DEALERSHIP (ALSO 6/11). ALIGNMENTS OFF/ WILL NOT STAY--REPORTS AVAILABLE FROM DEALER AND CERTIFIED TIRE REPLACEMENT SHOP. WILL NOT GO IN FULL ALIGNMENT, MAY NEED CHAMBER KIT, SPINDLE OUT ON LEFT FRONT (ALSO 6/11). REAR PASSENGER DOOR LOCK (CAR SEAT SIDE), REPLACED BY DEALER 11/10, AT THIS TIME INABILITY TO MAINTAIN TIRE PRESSURE AND MISLOCATION OF SENSORS/PRESSURE INDICATORS WAS CORRECTED AS WELL AS ROTATION PER REPEATED COMPLAINT (11/10)---NOTE: WEAR SHOULD HAVE BEEN REPORTED/ DOCUMENTER PER MY COMPLAINT TO DEALER. FRONT PASSENGER DOOR LOCK GOING BAD ALSO, REPORTED TO DEALER 7/11. TIRES CONTINUING TO WEAR WITH ALIGNMENT SUSPENSION ISSUES PENDING, DEALERSHIP REFUSING RESPONSIBILITY OR DENYING ISSUE EXISTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410703July 6, 2011
SUSPENSION, STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH IN SNOWY WEATHER, THE VEHICLE SWERVED FROM UNCONTROLLABLY FROM SIDE TO SIDE. THE CONTACT GAINED CONTROL OF THE VEHICLE BY DRIVING AT A SLOWER SPEED. THE FAILURE ALSO RECURRED WHEN DRIVING DURING RAINY WEATHER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS WHERE THE MECHANIC STATED THAT THE SPINDLE ROD WAS DEFECTIVE AND CAUSED THE MISALIGNMENT OF THE TIRES. THE MECHANIC ADVISED THAT THE SPINDLE ROD WOULD WEAR OUT UNEVENLY AND RAPIDLY. THE MECHANIC INSTALLED CAMBER BOLTS TO THE REAR PASSENGER SIDE WHEEL YET THE FAILURE PERSISTED. THE VEHICLE WAS NOT FURTHER REPAIRED.THE APPROXIMATE FAILURE MILEAGE WAS 30,0000. UPDATED 08/22/11*LJ UPDATED 3/06/2012 *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410771July 6, 2011
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR TIRE HAD EXCESSIVE WEAR DUE TO A FAULTY REAR SUSPENSION. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHICH STATED, THE BEARINGS ON THE REAR AXLE NEEDS TO BE REPLACED AS WELL AS A WHEEL ALIGNMENT. THE CONTACT HAD THE BEARINGS REPLACED AND A WHEEL ALIGNMENT BUT THAT DID NOT REMEDY THE PROBLEM. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE DURING INCLEMENT WEATHER. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407683June 21, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE HESITATED BEFORE JERKING INTO GEAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE CONTINUED TO INTERMITTENTLY HESITATE WHILE ACCELERATING AND WOULD JERK IN VARIOUS GEARS. THE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405305June 6, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SLIPS, ROLLS BACKWARDS WHEN ACCELERATING UPHILL, VIBRATION WHEN ACCELERATING FROM STOP, GRINDING/ RATTLING NOISE FROM TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401320May 17, 2011
SERVICE BRAKES, HYDRAULIC
2008 CHEVROLET IMPALA LT BRAKE PULSATES AFTER NORMAL USE WHEN STOPPING. APPEARS THAT THERE ARE HOT SPOTS ON THE ROTORS THAT CAUSE THE THE PADS ON THE FRONT TO GRIP AND RELEASE CAUSING SEVERE FRONT SUSPENSION SHUDDER AND UNCONTROABLE STEERING. THIS HAS BEEN ONGOING SINCE THE CAR IS NEW AND DEALER JUST WANTS TO SELL ME ANOTHER BRAKE JOB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401176May 16, 2011
EQUIPMENT
AFTER PARKING A 2008 IMPALA ON A FLAT CONCRETE SURFACE I TOOK THE LUG NUTS OFF THE PASSENGER SIDE FRONT TIRE . I THEN PLACED THE JACK (WHICH HAD NEVER BEEN USED BEFORE EVER ) UNDER THE PROPER FITTING POINTS AS SHOWN IN THE MANUAL BEHIND THE FRONT WHEEL. AND JACKED THE CAR UP UNTIL THE TIRE COULD BE REMOVED FROM THE CAR. AFTER THE TIRE WAS COMPLETELY OFF I WAS VISUALLY INSPECTING THE BRAKE PADS BUT NOT TOUCHING IT WHEN THE JACK BEGAN TO BREAK OFF FROM THE BASE. AS I MOVED AWAY TO PROTECT MYSELF THE JACK COMPLETELY BROKE AWAY FROM THE BASE AND THE CAR LANDED ON THE GROUND, BROKEN JACK AND ROTOR . I THEN CALLED AAA WHO TOOK A 3 TON JACK AND INSERTED IT UNDER THE FRONT OF THE CAR AND JACKED IT UP ENOUGH TO PUT THE TIRE BACK ON . NEVER IN MY LIFE HAVE I SEEN THIS HAPPEN BEFORE AND I HAVE CHANGED THE TIRES ON MANY CARS AND TRUCKS. I AM TAKING IT TO THE DEALERSHIP TOMORROW WHO WILL BE INSPECTING MY CAR AND HOPEFULLY REPLACING THE JACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398404May 1, 2011
EQUIPMENT:MECHANICAL, FUEL SYSTEM, GASOLINE
I HAVE A 2008 IMPALA LT WITH A GAS GAUGE THAT FAILS ESPECIALLY IN BELOW FREEZING TEMPERATURES. IT READS 1/4 FULL WHEN YOU FILL IT AND GOES ABOUT 100 MILES AND READS EMPTY WITH THE LIGHT COMING ON TO GET GAS IMMEDIATELY. I HAVE BEEN TO THE DEALER,SAWYERS CHEVROLET TWICE BUT THEY WILL DO NOTHING SINCE I HAD 40,000 MILES ON IT. I THINK IT SHOULD BE RECALLED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396569April 17, 2011
SUSPENSION:REAR
I AM EXPERIENCING EXCESSIVE INSIDE TIRE WEAR ON MY REAR TIRES AND APPARENTLY IT IS A COMMON PROBLEM WITH 2008 IMPALAS. I SPOKE WITH CUSTOMER SERVICE OBVIOUSLY NOT IN THIS COUNTRY, AND WAS TOLD I WOULD HAVE TO PAY TO INSPECT MY CAR. I THEN SPOKE TO A SERVICE MANAGER WHO DENIED ANY KNOWN PROBLEMS. HE THEN LET IT SLIP THAT A MODIFICATION OF THE STRUTS WAS NECESSARY TO ACHIEVE PROPER ALIGNMENT OF THE REAR AND THAT GM WOULD NOT COVER IT. THEY WILL HOWEVER REPAIR POLICE IMPALAS AT NO CHARGE. I DECLINED TO PAY ONLY TO BE TOLD I WOULD HAVE TO COVER THE COST OF REPAIR ANYWAY, KIND OF LIKE ADDING INSULT TO INJURY. WHEN WILL ACTION BE TAKEN TO PREVENT ACCIDENTS DUE TO BLOW OUTS; WHICH APPARENTLY HAVE OCCURRED? NOT EVERYONE LOOKS UNDER THEIR CAR TO INSPECT THE TIRES AND THIS WEAR IS NOT VISIBLE OTHERWISE. CUSTOMER SERVICE WAS NOT FAZED IN THE LEAST THAT I MIGHT BUY ELSEWARE, HER COMMENT THAT IS YOUR CHOICE ,SO MUCH FOR SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394171April 4, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH DOWNHILL AND DEPRESSING THE BRAKES WHEN HE NOTICED THAT THE FRONT OF THE VEHICLE WOULD SHAKE EXCESSIVELY. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO OR AFTER THE FAILURE. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HIM THAT THEY ARE UNABLE TO DIAGNOSE THE FAILURE. THEY ALSO STATED THAT THE BRAKES WERE HEATING UP AND THE FAILURE WAS NORMAL. THE DEALER ADVISED THE CONTACT TO DOWNSHIFT WHEN THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392932March 25, 2011
SERVICE BRAKES, HYDRAULIC
MASTER BRAKE CYLINDAR IS LEAKING AFTER ONLY 38 MONTHS AND 40,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392617March 23, 2011
TRACTION CONTROL SYSTEM
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRACTION CONTROL LIGHT AND THE ENGINE LIGHT ILLUMINATED AT THE SAME TIME WHICH CAUSED THE VEHICLE TO REDUCE POWER WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED HER THAT THE PEDAL SENSOR OR THE WIRING HARNESS COULD HAVE CAUSED THE FAILURE TO OCCUR. THE DEALER PERFORMED A DIAGNOSTIC TEST BUT COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WILL NOT BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED HER TO TAKE THE VEHICLE TO THE DEALER BUT THEY COULD NOT REPAIR THE FAILURE. THE FAILURE MILEAGE WAS 70,534.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392419March 21, 2011
SEAT BELTS
MY SEAT BELT LIGHT ON THE PASSENGER SIDE IS BLINKING WHEN THE SEAT BELT IS CLICKED IN POSITION. THE LIGHT FLASHES AND IT IS TIGHT IN THE SLOT. IF YOU MOVE WITH IT ON IT FLASHES. MY CONCERN IS IF IT WILL WORK WHEN NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392047March 17, 2011
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
OWNER WAS TRYING TO REPLACE HIS RIGHT FRONT TIRE AT THE TIME OF THE COLLAPSE. HIS CAR WAS ON A FLAT SURFACE AND HE INSTALLED THE JACK ACCORDING TO THE INSTRUCTIONS. UPON RAISING THE CAR THE JACK BENT ALLOWING THE CAR TO SHIFT AND FALL DOWN. WHEN TAKEN TO THE DEALER FOR A REPLACEMENT, THEY CLAIMED IT WAS NOT USED PROPERLY. AFTER TALKING WITH SEVERAL PEOPLE CLAIMING THIS WAS A SAFETY ISSUE, THE DEALER AGREED TO SUPPLY A NEW ONE ONLY IF THE FAILED JACK WAS GIVEN TO THEM HE DECLINED AND IS WILLING TO SEND IT TO NHTSA FOR INSPECTION. OWNER FEELS THIS IS CLEARLY A SAFETY ISSUE AND SHOULD NOT HAVE HAPPENED ON A NEW CAR. UPDATED EVOQ 03/18/11 UPDATED 4/25/11 *CN UPDATED 1/13/2012 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386994March 9, 2011
TIRES, TIRES:TREAD/BELT, SUSPENSION
VEHICLE WON'T HOLD ALIGNMENT AND WHEN IT DOES IT'S STILL WEARING OUT THE REAR TIRES AT A RATE 1/32 PER 1,000 MILES, IT WORE OUT THE REAR TIRES IN 6,000 MILES JUST LUCKY THAT I LOOKED AT THEM WHEN I DID. THE VEHICLE HAS 45,000 MILES ON IT AND THIS IS THE SECOND SET OF TIRES IN 6,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386586March 6, 2011
POWER TRAIN
2008 IMPALA, EACH TIME I DRIVE THROUGH WATER AT SLOW SPEEDS, THE POWER STEERING LOCKS UP AND THE BATTERY ERROR SIGNAL ILLUMINATES. THE CAR DOES NOT HANDLE WHATSOEVER AND THERE HAVE BEEN NEAR MISSES ON THREE OCCASIONS. THIS HAS NOT PROVEN TO BE AN ISSUE ON THE HIGHWAY OR ON ROADS AT HIGHER SPEEDS OVER 25 MPH. I INQUIRED AT THE DEALERSHIP AND THEY WERE NOT HELPFUL AS THE WARRANTY HAS RUN OUT ON THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10388612March 6, 2011
STEERING
POWER STEERING FAILS TEMPORARILY WHEN GOING THRU SMALL AMOUNT OF SPLASHING WATER. CAR WAS INSPECTED, BELT & TENSION PULLEY REPLACED. FAILURE LASTS APPROX. 20-30 SECONDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384697February 28, 2011
WHEELS, TIRES:TREAD/BELT
IN MARCH 2009 I PURCHASED A 2008 IMPALA NICE CAR. NEW TIRES WERE PURCHASED AT APP 26000 MI. BY PREVIOUS OWNER. APP19,000 MI LATER I MUST BUY NEW TIRES. MY REAR TIRES WORE DOWN TO THE METAL THIS WINTER. I DID ALL THE PROPER ROTATIONS AND MAINTAINED PROPER INFLATION. I THOUGHT THE TIRES WERE INFERIOR BUT MY TIRE PEOPLE SAY ITS THE CAR. I HAVE A WARRANTY ON THE CAR BUT THE SERVICE DEPT SAYS THIS PROBLEM IS NOT COVERED. I NEED THIS PROBLEM ADDRESSED BY SOMEONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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