Chevrolet Impala Complaints (2004)
1,074 consumer complaints on file.
- #10261765March 13, 2009ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
ENGINE TEMPERATURE GAUGE STOPPED WORKING, THEN SHORTLY AFTERWARDS THE SPEEDOMETER FAILED. DOES NOT READ THE CORRECT SPEED OR READS 0 MOST OF THE TIME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10261413March 10, 2009ELECTRICAL SYSTEM
ALONG WITH SEVERAL HUNDRED OTHERS ON THIS SAME PAGE, THE INSTRUMENT CLUSTER ON THE 2004 CHEVROLET IMPALA IS FAILING. TEMP GAUGE QUIT WORKING A FEW WEEKS AGO, NOW THE SPEEDOMETER HAS FAILED. CREATES AN UNSAFE CONDITION. CHEVROLET DENIES KNOWLEDGE OF DEFECT, BUT DEALER DOES ACKNOWLEDGE; HOWEVER, WILL COST $500-700 TO REPAIR. SINCE THIS IS A KNOW DEFECT, AND A SIGNIFICANT SAFETY ISSUE, WHY DOES NHTSA TAKE NO ACTION? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10261269March 9, 2009ELECTRICAL SYSTEM
I PURCHASE A 2004 CHEVY IMPALA IN JANUARY '06-MY GAS GAUGE WENT ALMOST A YEAR NOW. I HAVE PAID 700 TO REPLACE AND NOW IT DOESN'T WORK AT ALL. NOW THE SPEEDOMETER HAS GONE. I HAVE READ TONS OF CONSUMER REPORTS OF THINGS I CAN ANTICIPATE WILL GO SOON AND I AM DISGUSTED THAT GMC,CHEVY, ETC IS NOT DOING ANYTHING FOR ITS CUSTOMERS BUT RIP THEM OFF WITH REPAIR JOBS THAT DON'T FIX THE PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10261111March 8, 2009ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
2004 CHEVY IMPALA. SECURITY LIGHT GOES ON AND THEN CAR WON'T START. I HAVE TO WAIT ABOUT 20 MINS. TO START. I HAVE TAKEN IT TO TWO DIFFERENT DEALERS OVER THE PAST 3 YEARS AND SPENT PLENTY OF MONEY BUT STILL HAVING PROBLEMS. RESEARCH ONLINE HAS REVEALED THIS IS A LONG KNOWN PROBLEM. WHEN WILL CAR MANUFACTURERS BE FORCED TO 'FESS UP AND FIX THIS? NO WONDER THE BIG THREE ARE GOING UNDER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10260696March 4, 2009ELECTRICAL SYSTEM
SPEEDOMETER STATS SLOWING DOWN WHEN DRIVING. EVENTUALLY READS ABOUT 20 MPH WHEN DOING REALLY 70 MPH. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10260493March 2, 2009ELECTRICAL SYSTEM
THE SPEEDOMETER STARTED READING INCORRECTLY. IT GOES UP, BUT DOES NOT GO BACK DOWN WHEN YOU SLOW DOWN. NOW THE TEMPERATURE GAUGE IS DOING THE SAME THING. I ALSO OWNED A 2004 CHEVROLET SILVERADO 4X4 THAT HAD THE SAME PROBLEM. THE CHEVROLET DEALER REPAIRED THE PROBLEM AT NO COST TO ME. HOWEVER, WHEN I CONTACTED CHEVROLET ABOUT THE 2004 IMPALA, I WAS TOLD THAT THEY KNEW ABOUT THE PROBLEM, BUT WERE NOT CORRECTING IT AT THAT TIME UNDER ANY RECALL. IF I WANTED THE PROBLEM FIXED, I WOULD HAVE TO PAY FOR IT MYSELF. I FEEL THAT THIS IS A SAFETY ISSUE THAT CHEVROLET SHOULD CORRECT AS THEY DID WITH THE 2004 SILVERADO. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10259788February 24, 2009ELECTRICAL SYSTEM
THE SPEEDOMETER BECAME ERRATIC AND COMPLETELY STOPPED WORKING; STUCK ON 80 OR 100 MPH AT ALL TIMES. DANGEROUS TO DRIVE IN POOR WEATHER DUE TO INABILITY TO JUDGE SPEED OF VEHICLE ACCURATELY. THIS COULD LEAD TO POSSIBLE MOTOR VEHICLE ACCIDENT AND/OR SPEEDING TICKETS. NOTHING DONE BY OWNER AT THIS TIME DUE TO COSTLY REPAIR; FEEL GM RECALL APPROPRIATE DUE TO MANY ONLINE COMPLAINTS FOR SAME ISSUE. THIS EQUIPMENT SHOULD BE RECALLED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10259827February 24, 2009ELECTRICAL SYSTEM
THE SPEEDOMETER ON MY 2004 CHEVROLET IMPALA STOPS WORKING RANDOMLY. IT SOMETIMES GOES UP WAY PAST 120 MPH. ODDLY, I'M ABLE TO RESET IT BY TURNING THE CAR OFF AND THE TURNING THE KEY TO THE A/C POSITION. THIS ONLY SETS THE SPEEDOMETER BACK A LITTLE WAY EACH TIME SO I HAVE TO TURN THE KEY BACK AND FORTH LIKE 20 TIMES TO GET THE SPEEDOMETER TO RESET BACK TO ZERO. IT'LL WORK FINE FOR A LITTLE WHILE AND THEN IT'LL GO CRAZY AGAIN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10259639February 23, 2009ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE GAUGES ON THE INSTRUMENT PANEL WERE INOPERATIVE AND DISPLAYED INACCURATE READINGS. AS A CONSEQUENCE, SHE CANNOT DETERMINE HOW FAST SHE IS TRAVELING, WHICH IS HAZARDOUS. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER TO IDENTIFY THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000 AND CURRENT MILEAGE WAS 58,500. UPDATED 3/16/09 *CN UPDATED 03/19/09. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10259645February 23, 2009EXTERIOR LIGHTING
THE HEADLIGHTS GO COMPLETELY OUT OCCASIONALLY WHEN SWITCHING ON THE HIGH BEAMS. IT HAS DONE THIS INTERMITTENTLY FOR SOME TIME. THEY WILL COME ON WHEN YOU SWITCH THEM AGAIN. THE CAR IS A 2004 CHEVROLET IMPALA SS. IT FIRST STARTED IT ABOUT 2 YRS AGO. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10259712February 23, 2009ELECTRICAL SYSTEM
SPEEDOMETER AND TACHOMETER STARTED READING ERRATICALLY CONSTANTLY. I DID NOT HAVE THE ABILITY TO KNOW WHAT SPEED I WAS GOING. INSTRUMENT CLUSTER WAS REPLACED AT DEALERSHIP. THE OLD PART WAS NOT MADE AVAILABLE, THEY SAID IT HAD TO BE RETURNED TO BE REFURBISHED. COST: $508.28. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10259591February 22, 2009ELECTRICAL SYSTEM
DRIVING MY 2004 CHEVROLET IMPALA ON THE EXPRESSWAY, AT THE SPEED LIMIT OF 65 IN RUSH HOUR TRAFFIC MY SPEEDOMETER STARTED ADVANCING UNTIL IT WAS OVER 120MPH. I MAINTAIN MY PLACE, PACING THE OTHER BUT I HAD NO IDEA OF MY SPEED. I FOUND OUT THAT IMPALAS HAVE A HISTORY OF DEFECTIVE SPEEDOMETERS. SINCE MY VEHICLE WAS OVER WARRANTY, THEY WANTED TO CHARGE ME TO REPLACE THE SPEEDOMETER. A GM MECHANIC TOLD ME HOW TO TEMP FIX IT, BUT I RECURS OFTEN. GM MUST RECALL THESE DEFECTIVE SPEEDOMETERS! EVEN IF YOU TAKE YOUR VEHICLE TO A MECHANIC OR GM DEALERSHIP YOU DON'T KNOW IF THE TEMP FIXED IT OR ACTUALLY REPLACED THE SPEEDOMETER? SOMEONE IS GOING TO GET KILLED BECAUSE THEY CAN NOT JUDGE THEIR HIGHWAY SPEED. I UNDERSTAND THAT SOME OTHER GM VEHICLES (EG.TAHOE) HAS THE SAME PROBLEM. CAN YOU GET US A RECALL AND FIX? GM MECHANICS KNOW ABOUT THIS PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10259298February 19, 2009ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE TEMPERATURE GAUGE FIRST FLUCTUATE GREATLY EVERYTIME THE CAR WAS TURNED ON, THEN IT JUST STOPPED. THEN THE SPEEDOMETER DID THE SAME THING. THE SPEEDOMETER NOW STAYS STATIONARY BELOW 0 MPH. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10259372February 19, 2009ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
WHILE MY COMPLAINT MAY NOT BE 'SAFETY' RELATED, IT IS CERTAINLY AN ISSUE. I HAVE 2004 CHEVY IMPALA THAT IS SUFFERING FROM A COMMON AND KNOWN PASSLOCK PROBLEM. HOW CAN CHEVY BE ALLOWED TO PRODUCE FAULTY PRODUCTS? IF THIS IS GOING ON HOW DO I KNOW THAT THE SAFETY FEATURES ON MY CAR WILL WORK? I AM SO DISTURBED BY THIS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10259135February 17, 2009ELECTRICAL SYSTEM
MY 2004 CHEVY IMPALA SPEEDOMETER IS NOT WORKING. I HAVE MY CHILDREN IN THE CAR WITH ME YOU PEOPLE SHOULD RECALL THIS PROBLEM. I DON'T WANT ANYTHING TO HAPPEN TO ME OR MY CHILDREN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10258713February 15, 2009EXTERIOR LIGHTING
I HAVE READ SEVERAL COMPLAINTS ON FORUMS, SUCH AS THE ONES ON CARCOMPLAINTS.COM, ABOUT THIS ISSUE. 2004 CHEVY IMPALA... USING THE HIGH BEAMS, AND SUDDENLY ITS DARK OUT SIDE... THE LIGHTS JUST TURN OFF! YOU HAVE TO FLICKER THE HIGH BEAMS A FEW TIMES, AND THE NORMAL LIGHTS WILL COME BACK ON. MY LIGHTS HAVE TURNED OFF WHILE DRIVING IN THE DARK AT LEAST 400 TIMES SO FAR! THIS IS GOING TO GET SOMEONE KILLED! EVERYONE WANTS AROUND $700 TO FIX THE ISSUE, I THINK CHEVY SHOULD STEP UP AND PAY THIS! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10258639February 14, 2009ELECTRICAL SYSTEM
SPEEDOMETER IS ERRATIC. CANNOT TELL WHAT ACTUAL SPEED IS AT ANY TIME. ALSO GAS GAUGE DOES NOT WORK PROPERLY. CANNOT TELL HOW MUCH GAS IS IN THE TANK. ALSO WIPERS ARE NOT WORKING PROPERLY. WHERE'S GM WITH A RECALL TO FIX THESE PROBLEMS? THESE ARE ALL SAFETY ISSUES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10258456February 12, 2009EXTERIOR LIGHTING, INTERIOR LIGHTING
MY 2004 IMPALA HAS PROBLEMS WITH IT'S LIGHT/DIMMER SWITCH. ONE HAS TO CLICK THE HANDLE TWICE IN ORDER TO DIM/BRIGHTEN THE LIGHTS. A COUPLE OF TIME THE DASH LIGHTS AND HEADLIGHTS ALL WENT COMPLETELY OUT WHEN I TRIED TO DIM/BRIGHTEN THE LIGHTS. THIS IS A HAZARD. THERE SHOULD BE A RECALL!!!!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10258508February 12, 2009EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
THE HEADLIGHTS KEEP CUTTING OUT WITH INCREASED FREQUENCY WITH ALL EXTERIOR LIGHTS INCLUDING THE DASH LIGHTS. ALSO, THE SPEEDOMETER WILL STOP WORKING AND JUST KEEP INCREASING UNTIL IT POINTS STRAIGHT DOWN. BOTH HAVE HAPPENED SEVERAL TIMES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10258518February 12, 2009ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY SPEEDOMETER WOULD SOMEDAYS GO TO 60-120 UPON STARTING THE CAR SOMEDAYS OPERATED FINE. CALLED GMC DEALER WHERE I PURCHASED CAR TOOK IT IN AND HE SAID IT DEFINITELY WAS THE SPEEDOMETER CLUSTER SAID DEFINITELY NOT A SHORT BUT WOULD NOT PUT THAT IN WRITING UNTIL THEY REPLACE THE CLUSTER WITH A REDESIGNED ONE AND THAT WOULD BE 450.00EST. THE SERVICE MANAGER ASSURED ME IT WAS SAFE TO DRIVE I JUST WOULD NOT KNOW HOW FAST I WAS GOING VERY FUNNY. HE ALSO ADMITTED TO ME THAT SOME OF THE TRUCK&SUV'S WERE ON RECALL BUT NOT MY 2004 IMPALA YET. SINCE THEN I HAVE BEEN READING MANY OTHER COMPLAINTS RE: THIS CLUSTER PROBLEM SINCE 2003 WHY SHOULD I PAY FOR A PART THAT SHOULD BE A RECALL ON ALL GMC CARS AND TRUCKS. IT APPEARS THERE IS ALSO A LEGAL SUIT PENDING REGARDING THIS PART. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0