Chevrolet Impala Complaints (2008)

810 consumer complaints on file.

#10417324August 1, 2011
SUSPENSION
THERE WAS NO INCIDENT. THE REAR TIRES WEAR OUT PREMATURELY DUE TO GM'S AKNOWLEDGED REAR SPINDLE ROD DEFECT. EXCESSIVE WEAR ON THE TIRES CREATES A SAFETY HAZARD WITHIN A FEW THOUSAND MILES. GM DEALER (GRAFF CHEVROLET OKEMOS MICHIGAN) REFUSED TO REPAIR EVEN AT MY EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415512July 28, 2011
SUSPENSION:REAR
MY FAMILY WAS TRAVELING TO A FUNERAL DRIVING A 2008 IMPALA AT 75MPH. TIRES WERE PROPERLY INFLATED AND VISUALLY CHECKED FOR WEAR BY GENERAL OBSERVATION.TIRES APPEARED TO HAVE PLENTY OF TREAD AND NO CUPPING. LEFT REAR TIRE DETONATED SENDING TIRE TREAD/BELTS/DEBRIS INTO WHEEL WELL AREA. THIS RIPPED FUEL FILLER ASSEMBLY LOOSE AND SENT IT BELOW CAR WHERE IT TRAILED WITH NO REMAINING FUEL CAP AND FRAYED SENSOR WIRES EXPOSED. CAR WAS BROUGHT TO A SAFE STOP BESIDE INTERSTATE. WHEN TRYING TO MAKE TEMPORARY REPAIRS IT WAS NOTICED THAT OPPOSITE REAR TIRE HAD WEAR DOWN TO STEEL BELTS ON INSIDE TWO INCHES. THE REMAINING TIRE APPEARED ALMOST NEW FROM EXTERIOR VIEW. IT WAS REPLACED ALONG WITH BLOWN TIRE AS THIS TIRE WAS JUST AS DEADLY. REPAIR BY INSURANCE EXCEEDED $4,000. CONTACTED CHEVROLET DEALER WHERE VEHICLE WAS PURCHASED AND HAVE NOT RECEIVED A RESPONSE. I BELIEVE THIS IS A POTENTIALLY DEADLY SERVICE ISSUE THAT NEEDS TO BE ADDRESSED SO THAT REPAIRS TO REAR SUSPENSION CAN BE MADE. MOST PEOPLE ARE DRIVING AROUND TOTALLY UNAWARE THAT THEIR TIRES ONLY APPEAR SAFE. UNLESS THE CAR IS PUT ON A LIFT RACK THE WEAR ISSUE IS NOT OBVIOUS TO THE AVERAGE AUTOMOBILE OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415926July 27, 2011
STEERING:LINKAGES:ROD:RELAY:CONNECTING, SUSPENSION
2008 CHEVROLET IMPALA. CONSUMER STATES SEVERE PROBLEM WITH TIRES *TGW THE CONSUMER STATED HE HAS SPENT MORE THAN $588.54 ON WHEEL ALIGNMENT CHECKS AND NEW TIRES, NOT KNOWING ABOUT THE SPINDLE ROD PROBLEM. THE CONSUMER ENCOUNTERED SEVERE AND DANGEROUS UNEVEN TIRE WEAR. THE CONSUMER FINALLY REPLACED ALL THE TIRES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415157July 26, 2011
TIRES
I HAVE A 2008 CHEVROLET IMPALA AND I AM HAVING A WHEEL ALIGNMENT PROBLEM MY TIRES ARE WEARING UNEVEN. THE CAR ONLY HAS 9830 MILES ON IT .I HAVE HAD A WHEEL ALIGNMENT DONE ON THE CAR AND A TIRE ROTATION DONE AT 8961 MILES . BUT THAT DID NOT HELP MY TIRES ARE STILL WEARING UNEVEN.ADVANTAGE CHEVROLET CHECKED THE CARS ALIGNMENT ON 7/25/2011 THEY SAID THAT THEY CAN NOT FIND A PROBLEM WITH THE CAR .MY TIRES ARE WEARING OUT IN 9000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414805July 23, 2011
SUSPENSION:REAR
PREVIOUSLY FILED COMPLAINT IN 10/2009 GM OFFERED $1000 VOUCHER FOR THE PROBLEM. TURNED VEHICLE INTO DEALER IN SEPT 2009. TOLD GM THAT I WOULD MAKE PAYMENTS UNTIL JAN 2010 AND TO PROVIDE A SOLUTION TO MAKING OUR 2008 IMPALA SAFE TO TRANSPORT MY FAMILY. THEY REFUSED TO ADDRESS THE PROBLEM AND THE CAR SAT AT DEALERS UNTIL MAY 2010 WHEN A COLLECTION COMPANY CALLED MY HOME AND I TOLD THEM THE STORY. THEY ASKED WHERE THE CAR WAS AND I TOLD THEM. THEY PUT ME ON HOLD AND CALLED THE DEALER TO CONFIRM. THAT DAY THEY WENT AND PICKED UP THE VEHICLE AND STARTED SENDING COLLECTION NOTICES. I TOLD THEM CAR WAS UNSAFE TO DRIVE. THEY SOLD AT AUCTION AND SENT ME TO A COLLECTION AGENCY FOR THE BALANCE OF $9700. THE CAR RESOLD TO AN UNSUSPECTING CUSTOMER IN NH. GM IS STILL TRYING TO COLLECT THE BALANCE AND HAS OFFERED A COMPROMISE $4800. THESE VEHICLES HAVE KILLED UNSUSPECTING CONSUMERS BUT DOCUMENTATION DOES NOT EXIST?? I AM SURE IF A STUDY WAS DONE ON ALL HIGHWAY /ACCIDENTS/DEATHS CONNECTED TO 2007 & 2008 IMPALAS, REAR TIRE WEAR WOULD BE WELL REPRESENTED. GM SHOULD SMELL THE COFFEE AND RECALL THESE DANGEROUS VEHICLES. IT APPEARS TO BE A SPECIFIC FRAME RUN AND NOT EVERY CHEVY AND BUICK FRAME MANUFACTURERS IN THOSE YEARS. ALL POLICE VEHICLES HAVE BEEN RECALLED AND RETROFITTED TO CORRECT THE REAR ALIGNMENT ISSUE PLEASE HELP PROTECT AMERICAN CONSUMERS AND FORCE GM TO MAKE THIS PROBLEM RIGHT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414785July 22, 2011
ELECTRICAL SYSTEM
ALL 4 DOOR LOCK ACTUATOR HAVE GONE OUT, WITHIN A MONTH OF EACH OTHER, WAS TOLD THAT THIS WAS CAUSED BY WEAR AND TEAR OF THE VEHICLE, AFTER 3 YEARS THIS SHOULD NOT HAPPEN, AFTER DEALING WITH GM FOR OVER A WEEK, THEY ARE WILLING TO PAY FOR HALF. BUT COME ON WHY SHOULD I GIVE THEM 450$ TO REPAIR FAULTY EQUIPMENT WHICH ARE A SAFETY CONCERN, MY CHILD SAFETY LOCKS DO NOT WORK, I CAN NOT LOCK MY CAR WHEN I GO IN PLACES FOR FEAR OF NOT BEING ABLE TO GET IN, THESE DOORS WERE NOT MISTREATED TO CAUSE THIS AND AFTER RESEARCHING THIS THIS IS A KNOWN COMMON PROBLEM, I WAS EVEN TOLD THIS BY A GM CUSTOMER SERVICE SPECIALIST, THIS SHOULD NOT BE AT THE OWNERS EXPENSE WARRANTY OR NOT, I DO NOT HAVE THE MONEY TO FIX THIS SO I HAVE TO PRAY THAT NOTHING HAPPENS TO MY KIDS WHILE I HAVE TO DEAL WITH THIS ISSUE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413698July 20, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER THE VEHICLE WAS TURNED ON IT WOULD NOT SHIFT OUT OF THE PARK POSITION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DID NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413746July 20, 2011
SUSPENSION:REAR
2008 CHEVY IMPALA HAS PREMATURE LOSS OF TREAD ON BOTH REAR TIRES FRONT TIRES DO NOT SHOW ANY NOTICEABLE TREAD WEAR BUT REAR TIRES HAVE LOST ALL OF INBOARD TREAD. THIS IS A DEFECT IN EITHER THE WHEEL MOUNTING OR SUSPENSION SYSTEM CAUSING UNSAFE OPERATION OF THIS VEHICLE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413850July 20, 2011
TIRES, SUSPENSION:REAR
I BOUGHT A 2008 CHEVY IMPALA, AND HAD TO BUY NEW TIRES 3 TIMES I CONSTANTLY COMPLAIN TO MY CHEVY DEALER THEY TOLD ME THEIR WAS NO PROBLEM WITH THESE CARS . I FINALLY HAD NO CHOICE BUT TO TRADE MY CAR ONLY AFTER IT WAS THREE YEARS OLD BECAUSE I WOULD HAVE TO BUY MY FORTH SET OF TIRES. I STILL HAVE MY RECEIPTS FROM ALL THE TIRES I BOUGHT I AM FURIOS I WANT TO BE PART OF THE CLASS ACTION SUIT AGAINST GM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413866July 20, 2011
SUSPENSION:REAR
WE OWN A 2008 CHEVY IMPALA LTZ AND HAVE HAD TO REPLACE THE BACK TIRES DUE TO EXCESSIVE WEAR. WE PURCHASED THE VEHICLE USED WITH 18000 MILES ON IT AND THE TREAD WAS COMPLETELY WORE TO THE STEEL BELTS ON THE INSIDE 3 TREADS AT 24000 MILES ON IT. WE TOOK THE CAR IN FOR ITS SCHEDULED 6000 ROTATION ONLY TO DISCOVER THE TIRES WERE SHOT. THE DEALER WOULD NOT HONOR REPLACING THE TIRE AND MENTIONED NO REASONABLE SOLUTION. I HAVE RESEARCHED THE CAR THOROUGHLY AND HAVE DISCOVERED DISTURBING FACTS ABOUT THE IMPALAS SPINDLE RODS. THERE HAVE BEEN MANY DOCUMENTED CASES ACROSS THE COUNTRY WITH VERY SIMILAR PROBLEMS WITH THE 2007 AND 2008 IMPALAS. UPON FURTHER INVESTIGATION, I FIND A CLASS ACTION SUIT HAS BEEN FILED AND GM HAS BEEN DRAGGING THEIR FEET. THEY RECALLED POLICE CARS, BUT NOT CARS BELONGING TO CITIZENS. ANY IMPALA THAT IS SHOWING COMMON WEAR SHOULD BE RECALLED. I CAN DEAL WITH A DEFECT, BUT MY FAMILY WAS AT RISK AS WE TRAVELED IN THE CAR TOGETHER 1200 MILES CROSS COUNTRY AND HAD NO IDEA ABOUT THE DEFECT. TIRES SHOULD NOT BE WORN TO THE STEEL AFTER LESS THAN 6000 MILES. GM IS PUTTING PEOPLE AT RISK. WHEN ARE THEY GOING TO SOLVE THIS PROBLEM AND MAKE THINGS RIGHT WITH THEIR PATRONS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413267July 18, 2011
SUSPENSION:REAR
I HAVE A 2008 CHEVY IMPALA, AT 23,000 MILES THE TIRES ARE BALD. I ROTATED THEM EVERY 5000 MILES. I BOUGHT THIS CAR BRAND NEW IN LATE 2007. FROM READING THE OTHER FORUMS ON LINE, IT'S NOT THE TIRES. IT'S THE REAR END ALIGNMENT FROM THE FACTORY. THIS TIRES ARE GOING TO COST $1,400.00 TO REPLACE AND I'M BEING TOLD THE NEW ONE'S WILL WEAR OUT JUST AS FAST AS THE OLD ONE'S. I SEE THERE'S A CLASS ACTION SUIT AGAINST GM FOR 2007 & 2008 IMPALA'S. THEY FIXED ALL THE IMPALA COP CARS BUT NOT THE GENERAL PUBLIC! *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412288July 14, 2011
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT BOTH REAR TIRES WERE WEARING EXCESSIVELY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TIRES WERE ROTATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 23,000 AND THE CURRENT MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412035July 12, 2011
SUSPENSION:REAR
WE HAVE A 2008 IMPALA, WE HAD TO HAVE NEW REAR TIRES AT 24,000 MILES AND REALIGNED. MY TIRES WERE SO BAD IT ALMOST DID NOT PASS INSPECTION. THAT IS HOW I FOUND OUT ABOUT THE TIRES BEING BAD. AND NOW I HEAR THAT OTHERS ARE HAVING THE SAME PROBLEM. I HAVE THE BEFORE AND AFTER MEASUREMENTS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412062July 12, 2011
SUSPENSION:REAR
I HAVE EXPERIENCE RAPID TREAD WEAR ON THE INSIDE OF MY REAR TIRES. LAST SET OF REAR TIRES WERE WORN DOWN TO THE STEEL AFTER APPROX. 18.000 MILES. CURRENT SET OF REAR TIRES HAVE APPROX. 12,000 MILES ON THEM AND ARE SHOWING SIGNIFICANT WEAR ON THE INSIDE. A DAY AGO I WAS DRIVING ON A RAIN COVERED INTERSTATE EARLY IN THE MORNING. THE REAR END OF THE CAR SWUNG OUT TO THE LEFT AND I LOST CONTROL AND SPUN AROUND 2 TIMES ENDING UP IN THE GRASSY MEDIAN. LUCKILY, NO ONE ELSE WAS NEAR ME WHEN THIS HAPPENED AND NO DAMAGE WAS DONE TO THE VEHICLE. CURRENTLY, I AM TRYING TO GET GM TO REPAIR THE PROBLEM WHICH I BELIEVE IS THE SAME PROBLEM THAT THE 2007-2008 POLICE VEHICLES WERE RECALLED FOR. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411751July 11, 2011
SUSPENSION:REAR, TIRES
I OWN A 2008 CHEVY IMPALA SS, I BOUGHT THE CAR IN OCTOBER 2008. SINCE BUYING THE CAR, I HAVE HAD TO BUY 3 SETS OF BACK TIRES DUE TO EXCESSIVE WEARING ON THE TIRES. I HAVE HAD MY TIRES RE-ALIGNED EVERYTIME I HAVE HAD TO PUT NEW TIRES ON THE BACK, YET THEY CONTINUE TO WEAR OUT EXTREMELY FAST. THE FIRST SET OF TIRES I HAD TO PUT ON THE CAR WAS IN MARCH 2009, THEN AGAIN IN MAY 2010 (OF WHICH I NEEDED NEW BACK TIRES PRIOR TO THEN BUT COULD NOT AFFORD TO BUY THEM UNTIL THAT TIME), THEN I HAD TO REPLACE THEM AGAIN DECEMBER 2010. I AM NOW ON MY 3RD SET OF BACK TIRES, AND AM NEEDING TO REPLACE THEM YET AGAIN. I HAVE JUST RECENTLY LEARNED THAT THERE IS A LAW SUIT CURRENTLY FILED AGAINST GM, STATING THAT THERE IS A DEFECT IN THE REAR ALIGNMENT SPENDLE CAUSING EXCESSIVE WEARING ON THE REAR TIRES. PER THE NEWS REPORST ON THE LAW SUIT, IT IS REQUESTED TO BECOME A CLASS ACTION LAW SUIT AS GM ISSUED A LETTER FOR THE POLICE IMPALA'S TO BE REPAIRED AND FOR THE OWNERS TO BE REIMBURSED FOR ANY TIRES BOUGHT, HOWEVER THEY NEGLECTED TO INFORM THE PUBLIC WHO OWN 2007 & 2008 IMPALA'S WITH THE SAME PROBLEMS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411629July 9, 2011
SUSPENSION:REAR, TIRES
PURCHASED VEHICLE USED JUNE 2010, NOTED AFTER BUYING REAR TIRES WERE 2 DIFFERENT TIRES, & DIFFERENT FROM FRONT TIRES. PURCHASED 2 MATCHING TIRES TO PRESENT FRONT TIRES, GOODYEAR EAGLE P225/55 R17. PUT FRONT TIRES ON REAR, NEW ON FRONT. NOTED SIGNIFICANT INSIDE WEAR BOTH REAR TIRES, MAY 2011. HAVE PUT ON APPROXIMATELY 15,000 MILES IN THIS TIME. I DRIVE APPROXIMATELY 53 MILES EVERY WORKDAY. READ ARTICLE IN PAPER, JULY 6TH 2011 BY DEE-ANN DURBIN ASSOCIATED PRESS, DESCRIBING LAWSUIT OVER THIS ISSUE, DEFECTIVE SPINDLE RODS, REPLACED ON 23,800 POLICE VEHICLES BY GM, NOT ON REST OF 2007-2008 IMPALA'S. BELIEVE RECALL SHOULD BE ENFORCED FOR ALL CITIZEN'S FAIRLY, BY GM, OBVIOUSLY THEIR IS A PROBLEM, OR GM WOULD NOT HAVE REPLACED PART FOR POLICE CRUISER'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410983July 8, 2011
SUSPENSION:REAR
I HAVE A 2008 CHEVROLET IMPALA. I PURCHASED 4 NEW TIRES FOR THE VEHICLE. WITHIN A FEW MONTHS, I NOTICED THAT BOTH REAR TIRES HAD A STRIP APPROXIMATELY 2 TO 3 INCHES WIDE WORN COMPLETELY BALD. THE STRIP WAS ON THE INSIDE OF THE TIRE, MOVING TOWARDS THE CENTER OF THE TIRE. THE WEAR STRIP WAS SO BAD THAT THE TIRES WERE USELESS AND NEEDED TO BE REPLACED. THIS DEFECT WAS NOT A TIRE ISSUE, NOR A DRIVER ISSUE. THE VEHICLE IS DRIVEN BY ADULTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411501July 8, 2011
SUSPENSION:REAR
I HAVE A 2008 IMPALA, WITH 38,000 MILES. I HAVE HAD TO REPLACE MY REAR TIRES LAST YEAR DUE TO EXCESSIVE INSIDE WEAR. I JUST NOTICED FEW DAYS AGO THAT THIS SAME EXCESSIVE WEAR HAS HAPPENED AGAIN AND IT LOOKS WORSE THAN THE FIRST TIME. THIS ISSUE IS FORCING ME TO SPEND ANOTHER $200 ON TIRES AND WORRY ABOUT MY SAFETY. I READ AN ARTICLE THAT THE 2008 IMPALAS HAVE DEFECTIVE SPINDLE RODS, WHICH CONNECT THE SUSPENSION TO THE REAR WHEELS. THE DEFECT CAUSES THE WHEELS TO MISALIGN, WHICH MAKES THE TIRES WEAR OUT FASTER. THE TIRES COULD ALSO WEAR OUT UNEVENLY, INCREASING THE RISK OF A BLOWOUT. GM HAS CORRECTED THIS ISSUE ON THE IMPALAS DRIVEN BY THE POLICE DEPT BUT HAS NOT DONE ANYTHING TO THE CONSUMER. THIS ISSUE NEEDS TO BE ADDRESSED AND A RECALL ISSUED BY GM ASAP, FOR THE SAFETY OF ALL INVOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411544July 8, 2011
SUSPENSION
COULD NOT KEEP ALIGNMENT CORRECT. THREE SETS OF TIRES WERE RUINED BY 60,000 M. CONSEQUENCES WERE NOISE OF TIRES, THEN ALIGNMENT COSTS, AND REPLACEMENT OF EXPENSIVE TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411557July 8, 2011
SUSPENSION:REAR
REAR TIRE TREAD ON 2008 IMPALA SS HAVE WORN & BEEN REPLACED TWICE, ONLY 33400 MILES ON CAR. SPINDLE RODS ARE DEFECTIVE AND ITS UNSAFE TO DRIVE BECAUSE TIRES COULD BLOW OUT AND PEOPLE COULD BE INJURED BADLY. MANUFACTURER DID A RECALL FOR ALL POLICE IMPALA BUT DID NOTHING FOR THE CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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