Chevrolet Impala Complaints (2003)

695 consumer complaints on file.

#10062761March 21, 2004
UNKNOWN OR OTHER
FAILURE OF ONSTAR TO CONTACT ME WHEN AIR BAGS DEPLOYED IN ACCIDENT. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10060855March 9, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN ON ANY GRADE OF INCLINE THE CAR WILL BEGIN TO ROLL BACKWARDS UNLESS GAS PEDAL IS PRESSED QUICKLY AND QUITE HARD. THIS ALMOST RESULTED IN ME HITTING A CAR BEHIND ME WHILE WAITING FOR A RED LIGHT ON AN INCLINE WHEN I REMOVED MY FOOT FROM THE BRAKE PEDAL. THIS HAS HAPPENED SEVERAL TIMES NOW AND I HAVE TO KEEP MY FOOT ON THE BRAKE AS I BEGIN TO ACCELERATE OR THE ROLL BACK OCCURS. ALSO ATTEMPTING TO PARK AT MY DAUGHTERS SCHOOL WHERE THE PARKING SPOTS HAVE TO BE PULLED UP INTO, THE CAR ROLLS BACK RATHER QUICKLY AS IF IT WERE IN NEUTRAL. I HAVE ALSO NOTICED THAT IT HAS SOME PROBLEMS ADVANCING IT'S GEARS IF THE ENGINE IS UNDER STRAIN. I'M VERY WORRIED THAT MY CAR ROLLING BACK WILL RESULT IN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055386February 26, 2004
ELECTRICAL SYSTEM:HORN
THE CONSUMER HAD TO USE EXCESSIVE FORCE TO ACTIVATE THE HORN. *AK THE DEALER FOUND NOTHING WRONG WITH THE HORN ASSEMBLY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053440February 10, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT BRAKE ROTORS WORE OUT, CAUSING HEAVY VIBRATION IN THE VEHICLE WHEN BRAKING. DEALERSHIP WAS NOTIFIED, BUT WAS UNABLE TO RESOLVE THE PROBLEM. *AK THE DEALER REPLACED THE WARPED ROTORS AND CLEANED THE PADS BUT THE VIBRATION RECURRED. THE CONSUMER HAD TWO DIFFERENT TECHNICIANS FAX HIM A COPY OF GENERAL MOTOR DOCUMENTS PERTAINING ROTOR PROBLEMS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056886February 9, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM
DRIVING 2003 IMPALA IN RAIN WHEN ENGINE DIED SUDDENLY IN THE MIDDLE OF STREET,CAUSING TRAFFIC HAZARD. STARTER REFUSED TO TURN OVEREVEN THOUGH ELCTRICSL SYSTEM CONTINUED TO FUNCTION, DEALER SAID WATER GOT INTO ENGINE AND CHEVY WAS NOT RESPONCIBLE, ENGINE WOULD HAVE TO BE REBUILT AT OWNERS EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056690February 6, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
CHVE IMPALA, WINDSHIELD WIPER FLUID TENDS TO FREEZE EASILY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047921January 23, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THERE WAS A BAD ODOR WITHIN THE CABIN OF THE VEHICLE. THE ODOR DID NOT OCCUR WHEN THE AIR CONDITIONER WAS ON . THE ODOR MADE THE OCCUPANTS SICK. THE CAUSE AND LOCATION OF THE ODOR WAS UNKNOWN ALTHOUGH THE DEALERSHIP SERVICED THE VEHICLE SEVERAL TIMES. THE VEHICLE VIBRATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALERSHIP INDICATED THAT IT WAS CAUSED BY THE ROTORS BEING TO THIN. *AK THE ODOR WAS CAUSED BY A BAD FAN MOTOR. THE DEALER REPLACED THE PART. THE BRAKE ROTOR PROBLEM CONTINUED. GM REFUSED TO RESOLVE THE PROBLEM. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054696January 22, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION PERIODICALLY FAILS TO PROCEED WITH SHIFTS AFTER REACHING 25-30 MPH. AT THAT POINT, THE ENGINE ROARS, AS THOUGH IT HAD BEEN SHIFTED INTO NEUTRAL, AND THE VEHICLE CEASES TO ACCELERATE. SOMETIMES THIS IS RESOLVED WHEN THE CAR SHIFTS WITH A LURCH. MOST OFTEN, IT IS NECESSARY TO REDUCE THE SPEAD AND ONCE AGAIN ACCELERATE THE VEHICLE THROUGH THE PROBLEMATIC RANGE. THIS USUALLY LEADS TO THE CAR RESUMING A NORMAL PATTERN OF ACCELERATION. HOWEVER, ON SOME ACCASIONS THIS PROCESS HAS LED TO MULTIPLE REPITITIONS OF THE SAME PROBLEM, CAUSING THE VEHICLE TO FAIL TO ACCELERATE PROPERLY INTO TRAFFIC FOR A PROLONGED PERIOD WITH RESULTANT DANGER TO THOSE IN THE VEHICLE AND IN OTHER VEHICLES NEARBY. THIS PROBLEM HAS BEEN BROUGHT TO THE ATTENTION OF THE DEALERSHIP FIVE TIMES OVER THE PAST FIVE MONTHS, WITH THE FIRST REQUEST FOR SERVICE OCCURRING WHEN THE VEHICLE'S MILEAGE WAS JUST UNDER 10,800. THE FIRST FOUR SERVICE VISITS FAILED TO RESULT IN EFFECTIVE CORRECTIVE ACTION. THE RESULTS OF THE FIFTH SERVICE VISIT ARE PENDING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055312January 16, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
WHILE APPLYING THE BRAKES A SQUEAKING NOISE WAS HEARD COMING FROM THE REAR WHEEL. THE DRIVER TOOK THE VEHICLE TO THE DEALER FOR ANALYSIS. THE MECHANIC NOTICED THAT THE CALIPERS WERE DEFECTIVE. THE DEALER CHANGED THE CALIPER TWICE BUT THE PROBLEM STILL EXISTED. THE MECHANIC TOLD THE DRIVER THAT THE BRAKES WERE METALLIC THEREFORE THEY WOULD ALWAYS SQUEAK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053343January 5, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING AT VARIOUS SPEEDS VEHICLE INTERMITTENTLY STALLED. CONSUMER TOWED THE VEHICLE TO THE DEALER, TECHNICIAN COULD NOT DUPLICATE OR CORRECT THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052443January 5, 2004
SEATS
LEATHER ON FRONT LOWER SEATS STREACHED OUT OF SHAPE,ABLE TO PINCH LEATHER TOGETHER AND LIFT OFF CUSHION.POOR PADDING OR POOR LEATHER. VEHICLE HAS 1000 MILES . SEATS LOOK LIKE 50,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044664December 10, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHEN THE BRAKE PEDAL WAS DEPRESSED, THERE WAS A BANGING NOISE IN THE GAS TANK. THE CAUSE OF THE NOISE WAS UNDETERMINED, ALTHOUGH THE DEALERSHIP HAD SERVICED THE VEHICLE SEVERAL TIMES FOR THIS ISSUE. *JB THE BANGING SOUND HAD COME FROM THE REAR OF THE VEHICLE WHEN PLACING THE VEHICLE IN GEAR OR WHEN APPLYING THE BRAKES. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046971November 15, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM
STRONG SMELL OF ANTI-FREEZE IN THE PASSENGER AREA OF 2003 CHEVROLET IMPALA. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046731November 10, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
CONSUMER STATED THAT DASHBOARD LIGHT WAS FLASHING , INDICATING THAT THERE WAS A PROBLEM. CONSUMER'S SON IN LAW HAD THE VEHICLE CHECKED OUT. IT WAS DISCOVERED THAT THERE WAS A PROBLEM WITH THE OIL LEAKING IN THE RADIATOR. ALSO, CONSUMER WAS ADVISED BY THE MECHANIC THAT THERE WAS INTAKE MANIFOLD PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046491November 6, 2003
EXTERIOR LIGHTING:HEADLIGHTS
THE DRIVER'S SIDE HEADLIGHT HAS A CONSIDERABLE AMOUNT OF CONDENSATION INSIDE THE LENS. THE DEALER AND THE MANUFACTURER HAVE BEEN INFORMED OF THE PROBLEM, BUT FAILED TO CORRECT THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042500November 5, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION, SUSPENSION, STEERING
WHILE DRIVING, THE CONSUMER NOTICED THERE WAS TOO MUCH PLAY IN THE STEERING WHEEL. ALSO, THE TRANSMISSION WAS NOT WORKING PROPERLY AND THE VEHICLE FAILED TO ACCELERATE. DEALER WAS NOTIFIED OF THE PROBLEM. *AK THE DEALER ATTEMPTED TO REPAIR THE TRANSMISSION, BUT THE VEHICLE WAS STILL UNABLE TO MERGE INTO FREEWAY TRAFFIC. THE VEHICLE PULLED HARD TO THE LEFT AND WOULD BECOME UNCONTROLLABLE. THE TIRES WERE REPLACED, BUT THE PROBLEM REMAINED. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039702October 1, 2003
AIR BAGS:FRONTAL
BOTH FRONTAL AIR BAGS DEPLOYED PREMATURELY WHILE DRIVING AT 50 MPH. HE VEHICLE WAS NOT INVOLVED IN AN ACCIDENT. *AK THE CONSUMER STATED WHILE PARKING, THE BUMPER SLID UNDER A TRAILER HITCH, THE AIR BAGS DID NOT DEPLOY AT THAT TIME, HOWEVER THEY DEPLOYED A MONTH LATER WHILE DRIVING DOWN THE HIGHWAY. THE DEALER INFORMED THE CONSUMER, THE COMPUTER CHIP DISPLAYED FRONT END COLLISION . *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038225October 1, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN DRIVING AT DIFFERENT SPEEDS AND APPLYING THE BRAKES THERE WAS A SEVERE VIBRATION IN THE STEERING WHEEL. THE CONSUMER CONTACTED THE DEALERSHIP AND WAS INFORMED BY THE MECHANIC THAT A POSSIBLE CAUSE WAS WARPED BRAKE ROTORS. *AK THE DEALER REPLACED THE WARPED ROTORS. *JB THE PROBLEM WOULD OCCUR WHEN THE VEHICLE REACHED BETWEEN 12 AND 15 THOUSAND MILES. *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034342September 12, 2003
ELECTRICAL SYSTEM
WHILE DRIVING AT AN UNDETERMINED SPEED, A RED WARNING LIGHT FLASHED ON THE DASHBOARD. CONSUMER WAS UNSURE WHAT THE WARNING SIGN MEANT. WHEN THIS OCCURRED THE VEHICLE STALLED. A DIAGNOSTIC TEST WAS PERFORMED, BUT NO FAILURE WAS FOUND. *AK *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037592September 10, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING WITH THREE PASSENGERS IN MY 2003 CHEVROLET IMPALA LS AT 35 MPH THE ENGINE SHUT-OFF WITHOUT WARNING WITH COMPLETE LOSS OF POWER STEERING AND BRAKES, REQUIRING EMERGENCY MANEUVER TO BRING CAR TO A STOP BEFORE HITTING ONCOMING TRAFFIC. A REPLACEMENT VEHICLE WAS NOT MADE AVAILABLE. WHILE DRIVING TO A MEDICAL EMERGENCY, LATER THAT EVENING, THIS RECURRED AT 50 MPH (ENGINE SHUT-OFF WITHOUT WARNING, LOSS OF STEERING AND BRAKING POWER REQUIRING EMERGENCY STOP IN CENTER MEDIAN 4 LANE HIGHWAY MERGE SITE). THIS HAPPENED PREVIOUSLY WITH THIS VEHICLE ON 7/4/03 AT 50 MPH WITH MY WIFE DRIVING ON THE VAN WYCK EXPRESSWAY. AT THAT TIME, AFTER 3 DAYS GM REGIONAL SERVICE MANAGER STATED THAT THERE WAS A DEFECTIVE CRANK-SHAFT SENSOR WHICH WAS REPLACED. I ADVISED GM THAT THERE WERE OTHER REPORTS TO NHTSA ABOUT THIS PROBLEM WITH CHEVROLET IMPALAS. I REQUESTED THAT AN INVESTIGATION AND POSSIBLE RECALL SHOULD BE INITIATED AND ASKED FOR A REFUND OR REPLACEMENT OF MY VEHICLE. THIS WAS DENIED "AS THERE WERE TOO FEW EPISODES TO WARRANT THIS ACTION" AND MY CAR" WAS REPAIRED PER WARRANTY OBLIGATION OF GENERAL MOTORS CORPORATION". UNFORTUNATELY THIS HAPPENED TO MY VEHICLE AGAIN WITHOUT WARNING PLACING MYSELF AND MY PASSENGERS IN DANGER. THIS IS A POTENTIALLY LIFE THREATENING DEFECT REQUIRING IMMEDIATE ACTION TO PREVENT INJURY OR LOSS OF LIFE. THE CAR IS PRESENTLY AGAIN AT THE DEALERSHIP. I HAVE CONTACTED GM CORPORATE HEADQUARTERS ABOUT THIS ISSUE. I HAVE BEEN TOLD THAT THEY WILL FULFILL THEIR WARRANTY OBLIGATIONS AND ATTEMPT TO REPAIR MY VEHICLE AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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