Chevrolet Impala Complaints (2008)

810 consumer complaints on file.

#10432306October 21, 2011
SUSPENSION
I HAD BEEN COMPLAINING TO MY HUSBAND THAT THE CAR'S REAREND HAS POOR STABILITY AND IT'S HARD TO MAINTAIN IT DURING RAIN AND SNOW AND ICE. WHEN WE WENT TO HAVE IT INSPECTED THIS WEEK, WE WERE INFORMED THAT IT COULD NOT PASS AS THE REAR TIRES WERE BALD ON THE INSIDE. AS IT TURNS OUT, THERE HAVE BEEN REPEATED PROBLEMS WITH THIS CAR, AND A RECALL WAS DONE ONLY ON THE POLICE MODELS? ARE YOU KIDDING ME? WHAT ABOUT THE AVERAGE PERSON DRIVING THIS CAR???? WE ARE NOT AS IMPORTANT. OBVIOUSLY THERE IS A PROBLEM AND NOW I HAVE TO GET NEW TIRES (THAT ONLY HAVE ABOUT 10,000 MILES ON THEM) AT MY FREAKING EXPENSE AND I WILL NEED TO HAVE THE SUSPENSION FIXED. SOMEONE NEEDS TO GET A GENERAL RECALL DONE FOR THIS MODEL CAR....WE ARE JUST AS IMPORTANT AS THE COPS....WTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430467October 17, 2011
SUSPENSION
VEHICLE HAD BEEN PULLING TO THE RIGHT. IT ALSO NEEDED OIL CHANGE ALSO SO TOOK IT TO LOCAL CHEVROLET DEALER, ALEXANDRIA MOTORS. THE SERVICE TECH INFORMED ME I NEEDED TO REPLACE TIRES SINCE THEY WERE WORN TO THE TREAD. THEY WOULD NOT COVER IT UNDER WARRANTY SO I TOOK IT TO AN INDEPENDENT REPAIR SHOP AND WAS INFORMED THIS WAS A FREQUENT (NORMAL?) OCCURRENCE ON THESE VEHICLES DUE TO FACTORY DEFECTS. I PAID THE $581.12 FOR TIRES AND REPAIR DUE TO THE FAULTY ALIGNMENT FROM FACTORY. I WAS NOT AWARE OF EXTENSIVE INVOLVEMENT UNTIL I DID A GOOGLE SEARCH RECENTLY. I DID KEEP THE RECEIPTS, ETC AND HAVE HAD NO SUBSEQUENT PROBLEMS WITH THE VEHICLE NOW HAVING OVER 40,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429992October 13, 2011
STEERING, ENGINE AND ENGINE COOLING
ON 10/5/11 I TRIED MY 08 IMPALA FOR FIRST TIME IN RAIN SINCE I PURCHASED IT USED 4 MONTHS EARLIER, THE CAR IS A POLICE VERSION WITH THE 3.9 FLEX FUEL ENGINE. WAS EXCITED TO TRY OUT NEW TIRES IN RAIN . , I WENT THRU A FEW PUDDLES IT SEEMED OK,IT WASN'T EVEN RAINING HARD, WHEN A CAR STOPPED IN FRONT OF ME, I ALSO STOPPED WHEN I TRIED TO TURN LEFT TO GO AROUND THE CAR THE STEERING WHEEL JUST FROZE,I HAD ONLY DRIVEN ABOUT 1 MILE .AFTER FEW SECONDS IT WAS OK, ABOUT 1 MINUTE LATER IT DID IT AGAIN. I JUST DROVE IT BACK HOME DISAPPOINTED KNOWING I WONT BE ABLE TO DRIVE IT DURING RAINING PERIODS . FOUND OUT THRU INTERNET THAT MANY CUSTOMERS HAVING SAME PROBLEMS WITH THIS CAR . GM NEEDS TO RECALL THIS CAR BEFORE SOMEONE GETS REALLY HURT DRIVING THIS DANGEROUS VEHICLE ! HOPEFULLY NOT TO LATE!!!!!! WAS LUCKY THIS PROBLEM WAS DISCOVERED WHILE CAR WAS STOPPED AND NOT ON HIGHWAY.. CHECKED FLUID, BELTS, ALL GOOD . . FROM LOS ANGELES *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428655October 6, 2011
SUSPENSION:REAR
2008 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO REAR SUSPENSION *TGW THE CONSUMER STATED WHEN TRAVELING ON MOUNTAIN ROADS THAT TWIST AND TURNED, THE REAR END FELT VERY LOOSE. THE TIRES HAD TO BE REPLACED TWICE. *JB THE CONSUMER WAS INFORMED THE TIRES WERE WORN OUT AND COULD NOT BE ROTATED. UPDATED 10/14/11. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428181October 2, 2011
SUSPENSION
EXCESSIVE REAR TIRE WEAR, REAR SPINDLE, KNOWN PROBLEM THAT GM SHOULD RECALL. GM REPAIRED SAME KNOWN PROBLEM WITH POLICE VEHICLES, SAME REPAIR NEEDS DONE TO ALL VEHICLES. REAR TIRES ARE WEARING OUT VERY AGGRESSIVELY ON THE OUTSIDE EDGES OF REAR TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427745September 28, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE HAVING ROUTINE MAINTENANCE PERFORMED BY AN INDEPENDENT MECHANIC, THE MECHANIC STATED THAT BOTH REAR TIRES EXHIBITED EXCESSIVE WEAR. THE MECHANIC REPLACED BOTH REAR TIRES AND PERFORMED AN ALIGNMENT. APPROXIMATELY 7,000 MILES AFTER THE REPLACEMENT OF THE TIRES, THE CONTACT NOTICED EXCESSIVE WEAR ON BOTH REAR TIRES AGAIN. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC, WHERE BOTH REAR TIRES WERE REPLACED AND ALIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS A RECALL ADDRESSING THE FAILURE, BUT THE RECALL ONLY INCLUDED POLICE ISSUED VEHICLES. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. UPDATED 01/11/12*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425915September 18, 2011
SUSPENSION
HAD SEVERAL TIRES WEAR OUT PREMATURELY ON THE IMPALA IN THE FIRST YEAR AND HAVE HAD TO PAY FOR CONSTANT ALIGNMENTS EVER SINCE. ISN'T THERE A LAW SUIT REGARDING THIS ISSUE? *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425516September 14, 2011
STEERING
THE FIRST INCIDENT OCCURRED DURING HEAVY RAINFALL. MY SON WAS TURNING RIGHT ONTO A HIGHWAY, AFTER STOPPING AT A STOP SIGN. ONCE HE BEGAN HIS TURN ONTO THE HIGHWAY, THE STEERING WHEEL LOCKED UP FOR A FEW SECONDS. HE THEN TURNED DOWN A RESIDENTIAL STREET AND DROVE AROUND A FEW BLOCKS, LOSING STEERING AGAIN FOR A FEW SECONDS WHILE TURNING A CORNER. HE PROCEEDED TO DRIVE BACK ONTO THE HIGHWAY AND DROVE 70 MILES TO HIS DESTINATION, RAIN CONTINUING, WITHOUT FURTHER INCIDENT. ON THIS SAME DAY, I DROVE HOME 70 MILES FROM THIS DESTINATION, THE RAIN CONTINUED AND I HAD DRIVEN ABOUT 30 MILES WHEN THE STEERING LOCKED FOR A FEW SECONDS AFTER I CROSSED A RAILROAD TRACK AND TURNED ONTO A RESIDENTIAL STREET. SINCE THEN, WE HAVE HAD AT LEAST ONE IF NOT MORE INCIDENTS OF THE STEERING LOCKING UP EACH TIME IT RAINS. THE STEERING EITHER LOCKS WHILE MAKING A TURN, OR AFTER THE TURN IS COMPLETED, OR AS WE ARE TURNING INTO A PARKING SPOT. TODAY, 9/14/2011, IT WAS RAINING AND MY STEERING LOCKED UP WHILE TURNING FROM A STOP SIGN, THEN AGAIN WHILE TURNING INTO A PARKING SPACE, AND AGAIN AS I WAS PULLING INTO MY DRIVEWAY. ON THIS DATE, HOWEVER, I NOTICED THAT THE LOW BATTERY INDICATOR CAME ON WHEN THE STEERING LOCKED. WHEN THE STEERING FIRST STARTED LOCKING UP, WE REPORTED IT TO THE DEALERSHIP, BUT THEY SAID THEY FOUND NOTHING WRONG WITH OUR VEHICLE. WE HAVE NOTIFIED THE CHEVROLET DEALERSHIP WHERE OUR IMPALA WAS PURCHASED, AND GM. IT IS OUR UNDERSTANDING THAT THERE IS NO RECALL FOR STEERING PROBLEMS ON THE 2008 IMPALA. THEREFORE, WE HAVE NOT BEEN SUCCESSFUL IN GETTING THIS POTENTIALLY DANGEROUS PROBLEM RESOLVED. *TR *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423984September 6, 2011
SUSPENSION
REAR TIRES WERE WORN OUT DUE TO KNOWN DEFECT IN REAR LINKAGE HAD TO PAY $69.95 FOR A WHEEL ALIGNMENT AND $180.72 FOR TWO NEW TIRES. ALIGNMENT WAS PROBABLY NOT NECESSARY SINCE ORIGINAL PROBLEM WAS IN THE REAR LINKAGE, I FEEL I SHOULD BE REIMBURSED FOR TIRES AND ALIGNMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422852September 1, 2011
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED THE CONTACT INSPECTED THE REAR TIRES AND NOTICED THE TREAD WAS EXCESSIVELY WORN. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING . THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THE FAILURE WAS CAUSED BY THE REAR SUSPENSION AND STATED THE MANUFACTURER VOLUNTARILY RECALLED POLICE VEHICLES ONLY FOR THE SAME FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421652August 26, 2011
SUSPENSION
MY 2008 CHEVROLET IMPALA REQUIRED ALIGNMENT OF ALL 4 WHEELS AFTER 35000 MILES OF USE WHICH IS NOT UNUSUAL. HOWEVER, THE REAR WHEELS REQUIRED A SPECIAL PROCESS WHEREIN BOLTS HAD TO BE PUNCHED OUT AND SHIMMING WAS REQUIRED TO ALLOW PROPER ALIGNMENT. THIS EFFORT DOUBLED MY COST FROM $89.00 TO $178.00. THE PROBLEM IS OBVIOUSLY A MANUFACTURING DEFECT. THE GENERAL MOTORS PROBLEMS AND COMPLAINTS DEPARTMENT HAS FAILED TO RESPOND TO MY COMPLAINT WHICH WAS SUBMITTED JULY 11TH, 2011. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420491August 23, 2011
SUSPENSION
2008 CHEVROLET IMPALA. CONSUMER STATES PROBLEM WITH VEHICLE TIRE WEAR *TGW THE CONSUMER STATED HE ALMOST HAD AN ACCIDENT WHEN THE VEHICLE SPUN OUT OF CONTROL DUE TO A MANUFACTURES DEFECT CAUSING TIRE WEAR. THE CONSUMER REQUESTED COMPENSATION FOR THREE SETS OF TIRES THAT HAD TO BE PUT ON THE VEHICLE BY JANUARY 2010. THE SERVICE MANAGER AT THE DEALER STATED GM WAS AWARE OF THE PROBLEM, AND REFUSED TO REIMBURSE THE CONSUMER. THE CONSUMER HAS SINCE TRADED THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420095August 19, 2011
SUSPENSION:REAR
PURCHASED 2008 IMPALA SS FACTORY DEMO CAR WITH 3000 MILES AND AT 15000 MILES A REAR TIRE BLEW OUT AT 65 MILES AN HOUR AND ALMOST WRECKED US. REAR TIRES WERE WORE OUT ON INSIDE. DOWN TO THE CORD WHICH AT 15000 MILES SEEMED IMPOSSIBLE. REPLACED TIRES AND DEALER SAID ALIGNMENT WAS NOT THE PROBLEM BUT WAS NORMAL FOR THE MODEL CAR AND NOW AT 23000 MILES REAR TIRES ARE WORE OUT AGAIN ON INSIDE AND FRONT TIRES ARE THE ORIGINAL AND STILL LOOK NEW. WHY CAN'T THE DEALER REPAIR THE PROBLEM INSTEAD OF SELLING TIRES EVERY 10000 MILES? I THINK THEY JUST WANT THE EXTRA CASH FLOW DURING THIS TIME THE ECONOMY IS SLOW . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420409August 17, 2011
UNKNOWN OR OTHER
WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE HESITATED BEFORE JERKING INTO GEAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE AFTER DRIVING IT OVER 140 MILES. AFTER LICKING UP THE VEHICLE, THE VEHICLE CONTINUES TO INTERMITTENTLY HESITATE WHILE ACCELERATING AND WOULD JERK IN VARIOUS GEARS. THE FIRST FAILURE MILEAGE WAS AROUND 60000 AND THE CURRURT MILEAGE IS 88000. ALSO SOMETIMES WOULD JERK FROM 1ST GEAR TO SECOND GEAR. I HAVE CONTACTED THE DEALERSHIP AGAIN TO AGAIN CHECK OUT MY PROBLEM. THE CAR IS STILL IN THE WARRANTY PERIOD. AFTER RESEARCHING THIS PROBLEM ONLINE THAT OTHER PEOPLE HAVE POSTED, IT ALL SEEMS TO POINT TO A PRESSURE SOLENOID IN THE TRANSMISSION BUT THE DEALERSHIP WILL NOT REPLACE THE PART UNLESS THEY CAN DUPLICATE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419693August 16, 2011
SUSPENSION:REAR
I OWN A 2008 CHEVY IMPALA AND HAVE HAD EXTENSIVE WORK DONE ON THE CAR TO REPAIR THE ALIGNMENT OF MY REAR TIRES. I FIRST NOTICED THE ISSUE WHEN AFTER ROUGHLY 7000 MILES I TOOK MY CAR IN TO HAVE THE TIRES ROTATED AND I WAS INFORMED THAT MY REAR TIRES HAD THE STEEL BELTS SHOWING. THIS WAS A SHOCK BECAUSE I HAD PURCHASED 80000 MILE TIRES. I THEN TOOK MY CAR TO MY LOCAL MECHANIC WHO FIXED THE PROBLEM TO THE BEST OF HIS ABILITY AND THIS PLUS THE COST OF THE TIRE RAN ME ROUGHLY 1000 DOLLARS. PRIOR TO ME GETTING THE CAR IN TO THE SHOP I HAD NOTICED EXTREMELY POOR HANDLING IN THE SNOW, BASICALLY IT FELT AS IF THE REAR OF THE CAR WAS CONSTANTLY SLIDING OUT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419539August 15, 2011
VISIBILITY:GLASS, SIDE/REAR
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED THE CONTACT CLOSED THE FRONT PASSENGER SIDE WINDOW AND DID NOT NOTICE THE PASSENGERS FINGER WAS IN THE WINDOW WHILE IT CLOSED. THE PASSENGER WAS TRANSPORTED TO THE HOSPITAL AND LOST THE PINKY FINGER ON THE RIGHT HAND. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THEY WOULD RETURN THE CONTACTS CALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 49,000. UPDATED 09/21/11 *BF
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10417531August 10, 2011
SUSPENSION:REAR:AXLE:SPINDLE
2008 CHEVROLET IMPALA. CONSUMER STATES REAR TIRE SPINDLE ROD PROBLEM *TGW THE CONSUMER STATED THE VEHICLE HAS WORN OUT SEVERAL REAR TIRES DUE TO THE REAR SPINDLE ROD PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418337August 10, 2011
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS, WHERE THEY STATED THAT THE REAR SPINDLE RODS WERE FAULTY AND CAUSED THE TIRES TO PREMATURELY WEAR. THE FAULTY REAR SPINDLE RODS ALSO CONTRIBUTED TO THE MISALIGNMENT OF THE VEHICLE. A SET OF FOUR TIRES WERE PREVIOUSLY REPLACED ON TWO SEPARATE OCCASIONS DUE TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT PLANNED TO HAVE THE VEHICLE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416854August 3, 2011
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED BOTH REAR DOORS ON THE VEHICLE WOULD NOT LOCK OR UNLOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THERE WERE NO RECALLS; HOWEVER, THERE WAS SERVICE BULLETIN PI-0011A; NHTSA ITEM NUMBER: 10038344, LATCHES/LOCKS/LINKAGES: DOORS: LATCH. TO REPLACE THE LOCKS THE CONTACT WOULD RESPONSIBLE FOR PAYING PER DOOR $400 EACH WHICH DOES NOT INCLUDE LABOR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416803August 2, 2011
TIRES, TIRES:TREAD/BELT, SUSPENSION
I HAVE HAD NUMEROUS ISSUES WITH UNUSUAL WEAR AND/OR BLOWOUTS ON THE TIRES OF MY 2008 CHEVY IMPALA. I FIRST STARTED HAVING ISSUE WITH TIRES IN DEC 2008 AND STILL CONTINUE TIL THIS DAY. WHEN I QUESTIONED IF THERE WAS A POSSIBILITY IT WAS THE VEHICLE AND NOT THE TIRES, I WAS TOLD BY THE DEALERSHIP IN 2010, IT WAS FAULTY 'FACTORY INSTALLED' TIRES. I HAVE REPLACED MORE THAN ONCE ALL THE TIRES ON MY VEHICLE. NOW I FIND OUT THAT GM HAS RECALLED POLICE ISSUE 2008 IMPALAS BUT NOT THOSE FOR THE EVERYDAY CONSUMER. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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