Chevrolet Impala Complaints (2004)
1,074 consumer complaints on file.
- #10276208July 9, 2009ELECTRICAL SYSTEM
SPEEDOMETER GIVES FALSE READINGS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10276006July 7, 2009ELECTRICAL SYSTEM
MY 2004 CHEVY IMPALA SPEEDOMETER HAS STOPPED TRACKING THE CORRECT SPEED. IT IS USUALLY READING MUCH LESS THAN I AM ACTUALLY MOVING BUT CAN REPORT MUCH HIGHER SPEEDS. THIS IS A REAL SAFETY ISSUE BECAUSE IT IS DIFFICULT TO JUDGE YOUR ACTUAL SPEED WITHOUT IT. TYPICALLY WITH A WORKING SPEEDOMETER I HAVE TO BRAKE TO KEEP MY SPEED IN CHECK. THE CAR RIDES SO SMOOTH THAT IT IS EASY TO GO FASTER THAN ONE SHOULD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10275408June 30, 2009TRACTION CONTROL SYSTEM
WHEN I GIVE IT A LITTLE GAS TO GO USUALLY JUST WHEN IM FIRST TAKING OFF THE TRACTION CONTROL KICKS IN BUT IF I LET OFF THE GAS IT KICKSBACK OFF. THEN AGAIN, GO A FEW BLOCKS AND HIT THE BRAKES AND THE ANTILOCK BRAKES KICK IN SOME TIMES IT TURNS OFF THE TRACTION CONTROL AND ABS IT SEEM LIKE THIS IS A PROBLEM WITH A LARGE NUMBER OF IMPALAS AND EVERY ONE IS SHELLING OUT A LOT OF MONEY AND STILL HAVE THE PROBLEM I DON'T HAVE THAT KIND OF MONEY CAN YOU TELL ME WHAT IS WRONG OR SHOULD I TRADE IT IN FOR A FORD I AM 46 AND HAVE ALWAYS BEEN FAITHFUL TO CHEVY BUT IF IM STUCK WITH A FACTORY DEFECT FORD HERE I COME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10275174June 28, 2009ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY 2004 IMPALA'S SPEEDOMETER WILL GO UP OVER 100+ WHEN I AM ONLY DOING 60MPH MAX. THE TEMP GAUGE LOCATED TO THE RIGHT OF THE SPEEDO IS NOW DOING THE SAME THING. THE ONLY SHORT TERM FIX IS TO THE IGNITION SWITCH OFF THEN ON AGAIN UNTIL THE GAUGE READS ZERO AGAIN. ON E TIME ON MY WAY HOME (PA.) FROM )NJ.) THE GAUGE DROPPED PAST THE MAX ON THE SPEEDO AND I HAD NO CLUE ON HOW FAST I WAS GOING. FOR OVER 5 HOURS I HAD TO GO WITH THE FLOW OF TRAFFIC AND HOPE THAT THEY WERE NOT SPEEDING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10275039June 26, 2009ELECTRICAL SYSTEM, EQUIPMENT:MECHANICAL
I OWN A 2004 CHEVY IMPALA. I FOUND THIS WEBSITE FULL OF THE SAME COMPLAINTS AS MINE, WITH THE VEHICLE NOT STARTING WHEN IT SHOULD. I HAVE FIRST EXPERIENCED THIS AT 75,000 MILES AND I WOULD PUT IN THE KEY AND NOTHING HAPPENS EXCEPT THE LIGHTS AND RADIO COME ON. NO CLICK NO NOTHING... HAD THE ALTERNATOR REPLACED, AND IT STILL DOES IT. HAD THE STARTER CHECKED, IT STILL DOES IT. I HAVE BEEN STRANDED AT WORK, LATE FOR WORK AT HOME, AT RESTAURANTS IN BELOW ZERO WEATHER WITH A CHILD. PLEASE SEE THIS WEBSITE, BECAUSE THERE ARE THOUSANDS OF COMPLAINTS, AND IT APPEARS THIS IS A GM ISSUE THAT SHOULD BE RECALLED. I CAN GIVE THE DATE THAT HAPPENED THE OTHER DAY AT WORK IN 110 WEATHER (WITH HUMIDITY) HAD TO WAIT 1/2 HOUR THEN IT FINALLY STARTED. SOMETHING IS WRONG, AND WHY SHOULD CONSUMERS HAVE TO PAY FOR THIS PROBLEM WHEN CLEARLY IT IS A GM PROBLEM. THE WEBSITE OF THE COMPLAINTS (THAT IN ORDER TO GET AN ANSWER YOU HAVE TO PAY FOR..SERIOUSLY COME ON) IS HTTP://WWW.CARCOMPLAINTS.COM/CHEVROLET/IMPALA/2000/ELECTRICAL/PASSLOCK_PROBLEM_SECURITY_LIGHT_IS_ON.SHTML I APPRECIATE YOUR TIME. BECAUSE THIS HAPPENS AT RANDOM TIMES, IT IS TOO HARD TO PINPOINT EXACT TIMES AND PLACES THAT THIS HAS INDEED HAPPENED. MY ALTERNATOR WAS REPLACED BY A GM DEALER AND FUNNY THEY "NEVER HEARD OF THIS PROBLEM BEFORE"... ALTHOUGH MY NEIGHBOR WHO OWNS A 2002 HAS THE SAME PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10274977June 25, 2009ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, THE ANTI THEFT WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE POWER STEERING FAILED AND THE VEHICLE SHUT OFF. THE CONTACT WAITED A FEW SECONDS AND RESTARTED THE VEHICLE. SHE CALLED THE DEALER AND WAS INFORMED THAT THE CYLINDER ON THE PASS LOCK SYSTEM WAS FAILING, OR POSSIBLY THE BODY LOCK CONTROL MODULE OR THE BOX SENSOR. THE REPAIR WOULD COST $600. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 71,800 AND CURRENT MILEAGE WAS 71,989. UPDATED 07/28/09. *LJ THE CONSUMER DID NOT HAVE POWER STEERING OR BRAKES. UPDATED 07/30/09.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10274841June 24, 2009ELECTRICAL SYSTEM
I OWN A 2004 CHEVY IMPALA. MY SECURITY LIGHT COMES ON ONCE IN A WHILE AND THEN MY CAR WON'T START. I'VE BEEN TOLD BY MY DEALER THAT IT IS A PASSLOCK ISSUE AND THAT IT HAPPENS IN MANY GM VEHICLES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10274850June 24, 2009ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 CHEVY IMPALA 1 OWNER PURCHASE PRICE $30,000 LESS THAN 50000 MILES SPEEDOMETER WENT OUT. NOT COVERED UNDER WARRANTY PER DEALERSHIP. I NEVER KNOW HOW FAST I AM GOING BUT RELY ON THE TAC GAUGE. GM NEEDS TO RECALL THE 2004 FOR THIS PROBLEM BEFORE SOMEONE DIES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10274665June 22, 2009ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 CHEVROLET IMPALA. SPEEDOMETER AND GAUGES DO NOT WORK. STARTED WORKING OFF AND ON THEN TOTAL FAILURE. I SEE ONLINE THIS IS A VERY COMMON PROBLEM WITH CHEVROLET IMPALAS AND IS VERY DANGEROUS. ALSO LEAVES A GOOD CHANCE OF SOMETHING HAPPENING TO THE MOTOR AND WE WOULD NOT KNOW THERE WAS A PROBLEM. MANY PEOPLE WITH THIS PROBLEM ARE CALLING FOR A RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10273971June 16, 2009ELECTRICAL SYSTEM
MY INSTRUMENT PANEL ALSO WENT OUT IN WINTER OF 2007. CALLED GM DIRECTLY WHO REFUSED TO HELP WITH THIS PROBLEM. MY FATHER IN LAW OWNS AN AVALANCHE AND RECEIVED RECALL NOTICE FOR THE INSTRUMENT PANEL FOR HIS TRUCK AND OTHER LARGE SUV'S THAT ARE MADE BY CHEVROLET. THE YEARS COVERED INCLUDED 2004. IF GM KNOWS THAT THE INSTRUMENT PANELS WERE BAD FOR OTHER MODELS, WHY HAVEN'T THEY BEEN RECALLED FOR THE IMPALAS. MY CAR DID THE SAME THING; DRIVING APPROX 40 MPH AND CAR READ 75 MPH. THE SPEEDOMETER READ 120 MPH ON THE HIGHWAY THAT DAY WHEN CARS WERE FLYING BY ME. THIS IS MOST DEFINITELY A SAFETY ISSUE. UNFORTUNATELY, GM SEEMS TO BE WAITING FOR SERIOUS INJURY OR DEATH BEFORE RECALLING THE BAD PARTS. THIS GOES ALONG WITH THE STEERING COLUMN SHAFTS BEING BAD ALSO. WHAT A JOKE!! I TOO WILL NEVER PURCHASE ANOTHER AMERICAN MADE CAR AS LONG AS I AM ABLE TO DRIVE. I HAD TO TAKE GM TO COURT OVER MY CAR DUE TO THE CAR BEING IN THE SHOP APPROX. 25 TIMES FOR REPAIRS BEFORE IT WAS 4 YEARS OLD. MY WHOLE CAR HAS BASICALLY BEEN REPLACED (INCLUDING THE INSTRUMENT PANEL AND STEERING COLUMN SHAFT) EXCEPT FOR THE SLIPPING TRANSMISSION NOW. I TAKE VERY GOOD CARE OF MY CAR AS I HAVE THE INDY MOTOR SPEEDWAY SS. PAID A LOT OF $$ FOR NOTHING. IT'S NO WONDER GM IS GOING UNDER. THEIR CARS ARE JUNK AND THEY DON'T STAND BEHIND THEIR PRODUCTS. WHAT A SHAME. HOPEFULLY NO ONE HAS SERIOUS INJURY DUE TO ALL THE SAFETY FAILURES WITH THESE CARS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10273736June 14, 2009ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE INSTRUMENT CLUSTER HAS WENT OUT ON MY 04 IMPALA LS. FIRST THE SPEED ODOMETER QUIT WORKING,THEN THE RPMS QUIT AND NOW THE TEMPERATURE GAUGE WORKS ABOUT HALF THE TIME.WHAT'S NEXT THE GAS GAUGE? THIS IS A MAJOR SAFETY CONCERN NOT HAVING A PROPERLY WORKING SPEED ODOMETER. I HAVE TWO SMALL KIDS. THIS IS THE SECOND COMPLAINT ENTERED. THERE ARE SEVERAL OTHERS WITH THIS SAME PROBLEM!! SOMETHING NEEDS TO BE DONE ASAP BEFORE SOMEONE GETS KILLED!! NO ONE SEEMS TO CARE ABOUT THIS MATTER. I CAN'T AFFORD TO HAVE THIS FIXED. A RECALL NEEDS TO BE ISSUED. SINCE THIS IS A FACTORY MALFUNCTION!!!! DO SOMETHING PLEASE!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10273705June 13, 2009ELECTRICAL SYSTEM
SPEEDOMETER FALSE READING,WORKS FINE UNDER 50 MILES AN HOUR OVER DROPS TO ZERO AND WILL NOT REGISTER OR WORKS ERRATIC, MIGHT READ 100 OR EVEN HIGHER OR LOWER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10273226June 9, 2009ENGINE AND ENGINE COOLING
FAILURE OF LOWER INTAKE GASKETS ON 2004 CHEVROLET IMPALA. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10272464May 31, 2009ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
FIRST TIME CAR WAS TAKEN OUT TODAY, THE SPEEDOMETER READ 75MPH WHILE STOPPED AT A STOP LIGHT. SCARY FOR ME PARTICULARLY BECAUSE IT WAS THE FIRST TIME MY DAUGHTER TOOK THE CAR OUT ON HER OWN (1PM). SHE ONLY WENT TO THE GROCERY STORE MAYBE 5 MILES FROM THE HOUSE. WHEN SHE RETURNED, I TOOK OUT THE CAR. EVERYTIME I SLOWED OR STOPPED & STARTED, THE BEGINNING SPEED WOULD INCREASE. FOR EXAMPLE, I'D BE STOPPED AND IT WOULD REGISTER THAT I WAS AT 80+MPH. AT ONE POINT ON THE HIGHWAY, THE SPEEDOMETER NEEDLE POINTED AT THE "N". LATER THIS EVENING (8PM) WE TOOK THE CAR OUT AGAIN. IT SHOWED 60 MPH WHEN WE FIRST ENTERED THE CAR. THEN IT DECREASED, SHOWING 40MPH WHILE STOPPED. QUITE DANGEROUS SITUATION. THIS NEEDS TO BE TAKEN CARE OF VIA GM; A RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10272346May 29, 2009ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY SPEEDOMETER STARTED BY ZEROING OUT WHILE I WAS DRIVING. I WOULD PULL OVER, SHUT THE CAR DOWN, AND RESTART IT, AND IT WOULD WORK FINE. IT HAS PROGRESSED TO IT NOT WORKING CORRECTLY AT ALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10270174May 28, 2009ELECTRICAL SYSTEM
ELECTRONICALLY PROBLEMS WITH DOORS LOCKS AND INSTRUMENT PANEL. BOTH PROBLEMS WERE REPAIRED. NOW A YEAR LATER, EXPERIENCING BOTH PROBLEMS. LIGHTS ON THE INSTRUMENT PANEL WILL COME ON AND SPEEDOMETER WILL GO CRAZY WHILE DRIVING. UNABLE TO LOCK THE CAR WITH EITHER KEY OR KEY FOB. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10269763May 22, 2009ELECTRICAL SYSTEM
GERALD KING NAME/FIRM/COMPANY: GENERAL MOTORS CORP. SUBJECT/CATEGORY: AUTOMOBILES QUESTIONS/COMMENTS: THE SPEEDOMETER IN MY 2004 IMPALA WORKS SOMETIMES AND DOES NOT WORK SOMETIMES. ON AUTOBEEF'S WEB SITE ALONE THERE ARE 109 COMPLAINTS ABOUT THE SPEEDOMETER. IT SHOULD BE A RECALL ITEM. SEE BELOW 2004 CHEVROLET IMPALA SPEEDOMETER GONE HAYWIRE SEVERITY RATING 8.1 PRETTY BAD TYPICAL REPAIR COST: $454.00 AVERAGE MILEAGE: 61,315 MILES NUMBER OF COMPLAINTS: 109 HTTP://WWW.CARCOMPLAINTS.COM/CHEVROLET/IMPALA/2004/ACCESSORIES-INTERIOR/SPEEDOMETER_GONE_HAYWIRE.SHTML. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10269399May 19, 2009ELECTRICAL SYSTEM
FALL OF 2008 NOTICED THAT MY SECURITY LIGHT WAS COMING ON WHILE I WAS DRIVING AND THEN WHEN I WOULD START MY VEHICLE IT WOULD NOT START. CALLED MY DEALERSHIP AND THEY TOLD ME IT COULD BE A FEW THINGS AND THAT IF I TRIED TO START MY VEHICLE AND IT WOULD NOT START TO SHUT OFF THE IGNITION AND WAIT ABOUT 20 MINS, WINTER OF 2008 NOTICED THAT THE TEMPERATURE GAUGE WAS COMPLETELY OVER RUNNING AS HOT AS IT COULD GO. BROUGHT IT IN TO MY CHEVROLET DEALER AND THEY DID A TEST ON IT AND SAID IT WAS FINE AND THAT JUST MAKE SURE IF IT STARTED TO HAVE SMOKE FROM THE HOOD TO GET IT IN. I THEN LOST MY SPEEDOMETER AND MY TURN SIGNALS AND CALLED YET AGAIN TO SEE IF THERE BY ANY CHANCE WAS A RECALL BECAUSE IT HAD BECOME OBVIOUS TO ME THAT AFTER SEARCHING ON LINE THAT THERE SEEMS TO BE SOME SORT OF DEFECT WITH THE COMPUTER BOARD SOMEWHERE. SPOKE WITH CHEVROLET AGAIN TO FIND OUT THAT THERE WAS NO RECALL ON THIS PROBLEM. BROUGHT MY VEHICLE IN ON MARCH 4, 2009 AND PAID OUT OF MY POCKET $1100.95 TO GET MY VEHICLE WHERE I COULD TRUST IT. MY VEHICLE IS A 2004 CHEVROLET AND WHEN THE PROBLEMS STARTED IT HAD LESS THAN 44,000 MILES ON IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10268419May 11, 2009EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 55 MPH AT NIGHT, THE HIGH BEAM HEADLIGHTS FAILED TO OPERATE WHEN ACTIVATED. THE CONTACT'S VISIBILITY WAS EXTREMELY POOR AND SHE PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. SHE HAD TO MANUALLY HOLD THE DIMMER SWITCH WHILE DRIVING TO ENSURE THE ACTIVATION OF THE HEADLIGHTS. THE VEHICLE WAS ABLE TO BE DRIVEN NORMALLY, BUT HAS NOT BEEN REPAIRED. THE VIN WAS NOT ACCEPTED BY THE SYSTEM. THE FAILURE MILEAGE WAS 60,000 AND CURRENT MILEAGE WAS 70,000. UPDATED 5/26/09 *CN UPDATED 05/28/09.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10267554May 2, 2009ELECTRICAL SYSTEM
THE CLUSTER FOR THE 2004 CHEVY IMPALA. IT MAKES NOT SENSE THAT THIS SYSTEM GOES OUT AFTER 75,000 MILES ON A CAR. THE DEALER SHIP WANT TO CHARGE 600.00 TO REPLACE THE PART FOR THE CAR. I WILL NEVER BUY ANOTHER AMERICAN CAR BECAUSE OF THIS PROBLEM AND THE PROBLEM I AM HAVING WITH THE SECURITY LIGHT KEEP COMING ON, AND THEN SHUTTING THE ENGINE OFF FOR 15MIN UNTIL THE CAR WILL RUN AGAIN. THAT HAPPEN WHEN I WAS OUT LATE AT NIGHT AND I WAS THE ONLY ONE LEFT IN THE PARKING LOT WAITING ON MY CAR TO START. I FEEL THAT IS A SECURITY PROBLEM WITH MY SAFETY. I HAVE TO KEEP TAKING MY CAR TO THE DEALERSHIP TO HAVE THAT PROBLEM RESET. MY CLUSTER IS STILL OUT DON'T KNOW HOW FAST I AM DRIVING NOR IF MY CAR IS RUNNING HOT, NOR HOW GAS I HAVE N MY CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0