Chevrolet Impala Complaints (2003)

695 consumer complaints on file.

#10092361September 15, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
WHILE APPLYING THE BRAKES, THE BRAKES WENT TO THE FLOOR. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE CALIPERS NEEDED TO BE REPLACED, HOWEVER THE PROBLEM STILL OCCURS AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090997September 14, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I OWN A 2003 IMPALA. EVER SINCE I HAVE OWNED THE VEHICLE I HAVE HAD PROBLEMS WITH THE DOOR LOCKS. THE FIRST TIME I HAD A PROBLEM ALL FOUR DOORS LOCKED ON THEIR OWN. THE FIRST TIME THIS HAPPENED MY GRANDSON WAS LOCKED INSIDE ON A HOT SUMMER DAY. MY DEALERSHIP IN CONJUNCTION WITH GM HAS TRIED TO FIX THIS SEVERAL TIMES, WITHOUT SUCCESS. IN ADDITION TO ALL DOORS LOCKING {HAS NOT OCCURRED RECENTLY} SOMETIMES THE DOORS DO NOT LOCK WHEN THE VEHICLE IS PUT IN GEAR. THE DRIVER SIDE DOOR LOCKS SOMETIMES FROM JUST CLOSING THE DOOR. I DO NOT BELEIVE I CAN NOT GET MORE INFORMATION ON THIS PROBLEM. MY DEALERSHIP ADMITTED THE HAD ANOTHER GM VEHICLE THAT THE DOORS LOCKED AND UNLOCKED WHILE THE VEHICLE WAS BEING DRIVE DOWN THE HIGHWAY. I ALSO HAVE A FRIEND , THAT HAD PROBLEMS WITH A GM VEHICLE DOORS LOCKING AND UNLOCKING WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090745September 10, 2004
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING:FOG LIGHTS
WHEN IT RAINS MOISTURE CLOUDS LENS IN HEAD LIGHT AND FOG LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090365September 3, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING AT LOW SPEEDS VEHICLE LOST POWER STEERING. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089593August 24, 2004
SEAT BELTS:FRONT
WHILE DRIVING PASSENGER'S SEAT BELT BEGAN RETRACTED AND TIGHTENED. VEHICLE WAS PULLED OFF THE ROAD, AND THE SEAT BELT HAD TO BE CUT OFF. PASSENGER SUSTAINED MINOR CUTS AND WELTS FROM THE TIGHTENING.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10089662August 24, 2004
AIR BAGS:FRONTAL
WHILE DRIVING 40 MPH CONSUMER'S VEHICLE COLLIDED WITH THE VEHICLE IN FRONT. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED MINOR INJURIES, AND WAS TRANSPORTED TO A HOSPITAL BY AMBULANCE. VEHICLE WAS TOWED TO A TOWING YARD. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10087774August 12, 2004
ELECTRICAL SYSTEM
THE REAR TAIL LIGHTS/INSTRUMENT PANEL LIGHTS WERE INOPERATIVE. PLEASE PROVIDE MORE INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087480August 9, 2004
SERVICE BRAKES, HYDRAULIC
ALL FOUR BRAKES WORE OUT PREMATURELY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083312July 20, 2004
AIR BAGS:FRONTAL
AFTER A 55 MPH VEHICLE SKID, THE CONSUMER HIT A POLE WITH THE FRONT END AND THE AIR BAGS DID NOT DEPLOY. THE CONSUMER HAD THE VEHICLE TOWED. PLEASE PROVIDE MORE INFORMATION. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10080923July 13, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ALL 4 ROTORS ON MY CAR HAVE GONE BAD. CAR WAS BOUGHT NEW IN OCT 2002, AND AT 8500-9000 MILES IN MARCH OF 03, I HAD EXTREME PULSATION IN STEERING DUE TO FRONT ROTORS BEING WARPED. DEALER TURNED ROTORS, AND THEN 10,000 MILES LATER NEEDED TURNED AGAIN, AND NOW AT 33,000 MILES DEALER IS TELLING ME TO BUY NEW ROTORS AND THAT THE BACK ROTORS ALSO NEED TO BE TURNED. I HAVE BEEN DRIVING FOR 30 SOME YEARS AND NEVER HAD A CAR THAT NEEDED ROTORS TURNED SO SOON,, AND SO I AM SURE THERE IS FAULT WITH THE ROTORS THEY ARE PUTTING ON THE CAR. 2003 IMPALA. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081660July 12, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS:FRONTAL
WHILE DRIVING AT 65 MPH, CONSUMER APPLIED THE BRAKE TO REDUCE SPEED. ABS LOCKED UP, RESULTING IN LOSS OF CONTRO. AND HAD A FRONT END COLLISION. UPON IMPACT, AIR BAGS DID NOT DEPLOY, DRIVER SUSTAINED BRUISES TO CHEST WHEN IT CAME IN CONTACT WITH THE STEERING WHEEL. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10080861July 12, 2004
EXTERIOR LIGHTING:FOG LIGHTS, STRUCTURE, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RADIO HAS VERY BAD RECEPTION. HAVE TAKEN CARE TO DEALERSHIP AND THEY HAVE REPLACED NEW RADIO WITH RECONDITIONED RADIOS TWICE. FIRST REPLACEMENT RADIO, DISPLAY DID NOT WORK PROPERLY. SECOND REPLACEMENT RADIO WAS NOT CALIBRATED PROPERLY WHEN INSTALLED AND WHEN TAKEN BACK TO THE DEALERSHIP AND RE-CALIBRATED, HAD THE SAME PROBLEM WITH THE DISPLAY AS REPLACEMENT RADIO NUMBER ONE. I NOW SUPPOSEDLY NEED A NEW DIMMER SWITCH. (AM TAKING TO ANOTHER DEALERSHIP IN THE HOPES THAT THEY CAN REPAIR THE PROBLEM) THE FOG LIGHTS CONSTANTLY HAVE EXCESSIVE CONDENSATION. AM TOLD BY THE DEALERSHIP AND GM THAT THIS IS NORMAL HOWEVER I HAVE HAD SEVERAL PEOPLE TELL ME THIS IS NOT NORMAL. HAVE NOT OBSERVED THIS TYPE OF CONDENSATION ON ANY OTHER VEHICLE'S FOG LIGHTS. GM WILL NOT REPAIR OR REPLACE UNLESS THERE IS STANDING WATER. GM REFUSED CLAIM. THERE IS AN EXTREMELY LOUD POPPING AND CRACKING NOISE FROM THE DASH. TEMP OUTSIDE DOES NOT SEEM TO MATTER. AM TOLD BY THE DEALERSHIP THAT THEY ARE AWARE OF THE PROBLEM BUT HAVE NO FIX. THE CRACKING NOISE IS VERY DISTRACTING WHEN DRIVING. IT COMES SUDDENLY AND WITH NO WARNING AND SOUNDS LIKE SOMETHING HARD STRIKING THE WINDSHIELD. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078588June 22, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING DOWN A STEEP INCLINE, I COULD FEEL THE PULSATING OF THE ABS, ALONG WITH DIMINISHED BRAKING POWER. AFTERWARDS, I NOTICED THE ABS WOULD COME ON NOTICEABLY EACH TIME I BRAKED FROM 40-60 MPH. THE OUTSIDE RIGHT REAR CALIPER DOESN'T APPEAR TO BE MAKING GOOD CONTACT WITH THE ROTOR AS ON THE OTHER BRAKES. THE DEALER SERVICE DEPARTMENT (DOBLER CHEVROLET IN HEMPSTEAD, NY) SET UP AN APPOINTMENT FOR JULY 8, 2004. THEY DIDN'T THINK IT WAS THAT IMPORTANT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078275June 15, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
NOTICED INCREASING NOISE AND VIBRATION WHEN APPLYING BRAKES. TOOK CAR IN FOR SAFETY INSPECTION AND FRONT BRAKE SERVICE. WAS INFORMED THE REAR ROTORS ARE BADLY RUSTED AND CORRODED , MAY NOT BE IMPROVED BY GRINDING OR TURNING, AND MIGHT NEED TO BE REPLACED, AND THE LININGS ARE AT 20-25% ON THE FRONT AND 15-20% ON THE REAR. I POINTED OUT THAT THE SERVICE GARAGE HAD DONE A SAFETY INSPECTION A LITTLE LESS THAN A YEAR AGO AND DOCUMENTED THAT THE REAR BRAKES WERE OK, AND THE FRONT BRAKES HAD 50% OF THE LINING LEFT. CALLED CHEVROLET CUSTOMER CARE CENTER AND SPOKE WITH DELOSHA PAYNE, WHO CALLED THE SERVICE DEPARTMENT, CALLED ME BACK AND INFORMED ME THAT THE REAR BRAKES WORE AT A FASTER RATE THAN THE FRONT, AND WHOEVER ROTATED MY TIRES SHOULD HAVE CHECKED THE ROTORS AND INFORMED ME THEY NEEDED SERVICE. I HAD ASKED THIS GARAGE ABOUT ROTATING THE TIRES AT BOTH INSPECTIONS AND NEITHER TIME DID ANYONE INDICATE IT SHOULD BE DONE. I THINK THEY SHOULD HAVE RECOMMENDED IT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071406June 4, 2004
ELECTRICAL SYSTEM
WHEN APPLYING THE BRAKES OR TURNING ON THE WINDSHIELD WIPERS, THE CONSUMER HEARD A NOISE COMING FROM THE RADIO. THE CONSUMER HAD THE VEHICLE INSPECTED, HOWEVER, THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK THE NOISE WOULD ALSO OCCUR WHEN THE POWER DOOR LOCKS WERE USED, THE HEATER FAN SPEED WAS ADJUSTED AND WHEN THE RADIO WAS ON. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075506June 1, 2004
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
VEHICLE WILL NOT DEFROST WITHOUT LETTING INTO THE OUTSIDE FUMES. DURING WINTER MONTHS THE DEFROSTED WILL LET THE OUTSIDE AIR AND GAS FUMES INTO THE CAR. CONSUMER TOOK THE VEHICLE TO THE DEALER WHO INSISTED THERE WAS NOTHING THEY COULD DO. THIS VEHICLE AND ALL VEHICLES PRODUCED AFTER 2001 WERE MADE THIS WAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073886May 19, 2004
VISIBILITY:WINDSHIELD
WINDSHIELD LEAKED WATER INSIDE OF DASHBOARD. DEALER INSPECTED THE VEHICLE. HOWEVER, DEALER COULD NOT FIND THE CAUSE OF PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071966May 17, 2004
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS, EXTERIOR LIGHTING:TURN SIGNAL
WHILE DRIVING ON THE HIGHWAY HAZARD WARNING LIGHT AND TURN SIGNAL LIGHT MALFUNCTIONED. THE LIGHTS CAME ON, BUT WOULDN'T FLASH. *AK DEALER REPLACED HAZARD LIGHT SWITCH. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072607May 14, 2004
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
POWER DOOR LOCKS FAIL WITH USE OF KEYLESS REMOTE ENTRY. WHEN TESTING CIRCUIT AMPERAGE DRAW FINDS A 19 AMP ELECTRICAL SPIKE ON A 20 AMP CIRCUIT. SUSPECT THIS TO BE TO HIGH FOR CIRCUIT PROTECTION. FUSE BLOWS FREQUENTLY. WHEN DOORS ARE LOCKED HEADLIGHTS AND TAIL LIGHTS WILL FLASH MOMENTARILY WHICH IS NORMAL. THE CIRCUIT LOAD IS TO HIGH FOR A TWENTY AMP FUSE. SUGGEST GM TO INCREASE CIRCUIT PROTECTION AMPERAGE OR DECREASE AMPERAGE DRAW. DEALER UNABLE TO LOCATE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071768April 28, 2004
LATCHES/LOCKS/LINKAGES
WHILE DRIVING WITH CHILDREN BUCKLED IN CHILD SAFETY SEAT AND WITH SEAT BELTS ON THE CHILDREN WERE ABLE TO UNLOCK THE DOORS AND OPEN THEM WHILE THE VEHICLE WAS IN MOTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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