Chevrolet Impala Complaints (2008)

810 consumer complaints on file.

#10446157February 1, 2012
STEERING:LINKAGES:TIE ROD ASSEMBLY
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THE SIDEWALLS ON THE TIRES WERE WEARING PREMATURELY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER STATED THAT THE REAR TIE ROD WAS DEFECTIVE. AS A RESULT, THE BRAKES, ROTORS AND TIRES WERE WEARING PREMATURELY. THE DEALER REPLACED THE TIE ROD AND ALL OF THE COMPONENTS WHICH WERE WEARING PREMATURELY, BUT THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445467January 26, 2012
LATCHES/LOCKS/LINKAGES, STEERING, SUSPENSION, ELECTRICAL SYSTEM
I AM GETTING MY FOURTH SET OF TIRES ON MY 2008 IMPALA, WITH 70,000 MILES I HAVE BEEN TOLD EVERYTHING FROM NOT ROTATING MY TIRE WHICH I DO EVERY 6,000 MILES TO ALIGNMENT WHICH HAS BEEN DONE THREE TIMES, , I ALSO HAVE NO POWER STEERING RANDOMLY AT LOW SPEEDS, ALSO REAR DOOR LOCKS DON'T WORK ANY MORE, ALSO WHEN I STEP ON THE GAS THE TRACTION CONTROL LIGHT COMES ON AND I CAN'T GO FORWARD AND THEN IT ALL OF A SUDDEN WILL MOVE, THAT'S ON DRY PAVEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443920January 16, 2012
SUSPENSION
REAR WHEEL SPINDLES CAUSE REAR TIRES TO WEAR INSIDE OF TIRE PREMATURELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443431January 11, 2012
TIRES, SUSPENSION, WHEELS
IN LESS THAN 30,000 MILES, I'VE HAD TO HAVE WHEEL ALIGNMENTS EACH TIME I WAS FORCE TO REPLACE 2 SETS OF REARS TIRES ON MY 2008 IMPALA DUE TO EXCESSIVE WEAR. BEFORE HAVING TO REPLACE THE FIRST SET OF TIRE, I HAD THE CAR INTO THE DEALERSHIP TWICE FOR CAR VIBRATION AT SPEEDS OF 50 TO 65 MPH. I WAS TOLD THE FIRST TIME THAT ALL THE WHEELS HAD TO BE RE-BALANCED WHICH DID NOT MAKE SINCE TO ME. THE SECOND TIME I WAS TOLD THAT NOTHING WAS FOUND. THEN THE FIRST TIRE FAILURE AND FORTUNATELY ONLY AT 35 MPH. THIS FIRST FAILURE WAS AT APPROX. 15,000 MILES. ONE TIRE, BUT BOTH WERE WORN ENONGH THAT THE DEALER SHOULD HAVE FOREWARN ME BEFORE I LEFT THE DEALERSHIP. THE SECOND SET OF THE ORIGINAL TIRES MOVED TO THE REAR, WORE-OUT AT APPROX. 28,000 MILES. I HAVE NEVER IN MY 47 YEARS OF DRIVING HAD TIRES AND MULITPLE ALIGNMENTS AS I'VE HAD ON THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443131January 9, 2012
AIR BAGS
CAR WAS TRAVELING APPROX/ 50-55 MILES PER HOUR HEADING SOUTH WHEN CONTROL WAS LOST OF THE CAR. THEIR WAS A SLIGHT TURN IN THE ROAD AND BRAKES WERE APPLIED. THE CAR LEFT 116 FT OF SOLID SKID MARKS BEFORE ENTERING IN THE EAST DITCH AND THEN BACK ONTO THE ROADWAY. THE VEHICLE FLIPPED ONTO ITS ROOF AND WAS IN THE MIDDLE OF THE ROAD WHEN HELP ARRIVED. WITH THE CAR BEING AIR BORNE REGARDLESS OF IT NOT BEING A HEAD ON COLLISION THOSE AIR BAGS SHOULD OF BEEN DEPLOYED TO HELP HOLD THE DRIVER IN. THEIR WAS A SEAT BELT WORN AS WELL. THE SEATBELT IS WHAT SAVED THE DRIVERS LIFE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10442974January 4, 2012
VEHICLE SPEED CONTROL
2008 CHEVROLET IMPALA. CONSUMER STATES UNINTENDED ACCELERATION WHILE DRIVER WAS NOT IN THE VEHICLE *TGW THE CONSUMER STATED HE LEFT THE VEHICLE RUNNING, IN PARK, WITH THE DOOR OPENED. HE WALKED APPROXIMATELY SIX STEPS AWAY FROM THE VEHICLE, AND WHEN HE TURNED TO GO BACK TO THE VEHICLE, IT WAS IN MOTION, THE OPENED DOOR HIT THE SIDE OF THE GARAGE, WHICH STOPPED THE VEHICLE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10441513December 28, 2011
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND COULD NOT BE UNLOCKED. THE CONTACT EXPERIENCED THE FAILURE THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BU THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 52,000 AND THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10440628December 20, 2011
SUSPENSION:FRONT:WHEEL BEARING
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT ALL FOUR TIRES WERE REPLACED NUMEROUS TIMES WITHIN THE LAST TWO YEARS. THE DEALER REPLACED THE FRONT WHEEL BARRING, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 24,000 AND THE CURRENT MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438787December 6, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE BATTERY WOULD CONTINUOUSLY FAIL AND NEED RECHARGING. THE CONTACT TOOK THE VEHICLE TO A LOCAL AUTO PARTS STORE WHERE THEY ADVISED THAT THERE WAS NOTHING WRONG WITH THE BATTERY. THE CONTACT ALSO STATED THAT THE REAR-DEFROSTER WAS INOPERABLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER WAS UNABLE TO DUPLICATE OR LOCATE A FAILURE WITHIN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437819November 30, 2011
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR DOOR LOCKS WOULD NOT FUNCTION AND SHE COULD NOT OPEN THE REAR DOORS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO REPAIR THE FAILURE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE DOOR LATCHES AND MOTORS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437749November 29, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH AND ABRUPTLY ENGAGING THE BRAKES, THE FRONT END OF THE VEHICLE BEGAN JERKING VIOLENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437392November 27, 2011
TIRES
I OWN THE IMPALA LTZ...REAR INNER TIRE THREADS ARE WORN. I PURCHASED THE CARE APPROX. 3 MOS AGO. NOW I AM HAVING TO REPLACE THE TIRES. I DO HAVE WARRANTY ON THE VEHICLE SO I AM GOING TO TAKE IT BACK TO THE DEALER IN HOPES THAT IT WILL BE REPAIRED. READING THE ISSUES ON HERE... I AM HAVING THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437351November 26, 2011
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
SAFETY ISSUE - VEHICLE LOOSES POWER AND CONTROL. THE SERVICE STABILTRAK AND NO POWER TO THE ENGINE SERVICE LIGHTS APPEAR AND THE CAR LOOSES CONTROL AND POWER WHILE DRIVING... MULTIPLE INCIDENTS GM DEALER COULD NOT IDENTIFY/FIX. THIS RECURRING ISSUE IS A SERIOUS SAFETY CONCERN DRIVING DOWN THE ROAD IN THE SNOW LOOSING POWER AND CONTROL WILL CAUSE ACCIDENTS/INJURY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436920November 23, 2011
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE REAR DOOR LOCKS WILL NOT OPERATE VIA THE ELECTRICAL. THIS I BELIEVE CAUSES A HAZARD FOR A REAR SEAT PASSENGER ESPECIALLY AN INFANT OR YOUNG CHILD. THEY COULD BE TRAPPED BY THE IN-ABILITY OF THE DRIVER TO ACTIVATE THE REAR DOOR LOCKS TO EVACUATE THE REAR SEAT PASSENGERS IN AN EMERGENCY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436528November 21, 2011
SUSPENSION, WHEELS, STEERING
PREMATURE TIRE WEAR ATTRIBUTED TO FAULTY RODS IN THE REAR SUSPENSION LINKAGE SUSPENSION DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436226November 17, 2011
SUSPENSION
NEW TIRES INSTALLED JANUARY 2011 WITH PROPER ROTATION EVERY 6000-7500 MILES. INSIDE TREAD OF REAR TIRES ARE PREMATURELY WEARING. I DRIVE MOSTLY HIGHWAY MILES TO AND FROM WORK, ABOUT 150 MILES A DAY ROUND TRIP. I HAVE TO HAVE NEW TIRES INSTALLED AGAIN TODAY AS INSIDE TREAD IS WEARING AND BELTS ARE STARTING TO SHOW. I HAVE SEEN MANY CONSUMER REPORTS AND CLAIMS REGARDING THE REAR SPINDLES AS BEING BAD. I WAS NOT ABLE TO LOCATE ANY RECALLS ON THIS MATTER BUT KEPT LOCATING THE CLASS ACTION LAWSUIT FOR THE REAR SPINDLES OF THE IMPALA I CANNOT AFFORD TO HAVE TO PUT NEW TIRES ON THE CAR EVERY YEAR LET ALONE 2 OR MORE TIMES A YEAR. AFTER LOOKING INTO THE REPAIR COST OF REPLACING THE REAR SPINDLES IS PRETTY EXPENSIVE, ESPECIALLY FOR THE CONSUMER TO TAKE ON WHEN IT APPEARS GM SHOULD RECALL FOR THE CARS FOR THE FIX AS THEY DID FOR THE POLICE DEPARTMENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435291November 11, 2011
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
FAILURE OF POWER DOOR LOCKS. THIS IS A SAFETY ISSUE. IN ORDER TO KEEP THE VEHICLE SECURE, THE DOORS MUST BE LOCKED. IF A CHILD, INFANT OR DISABLED PERSON WOULD BE IN THE BACK SEAT AND NEEDED TO GET OUT IN AN EMERGENCY, THE DOOR CANNOT BE OPENED FROM THE OUTSIDE WITHOUT SOMEONE FIRST CLIMBING THROUGH THE SEATS FROM THE FRONT AND REACHING WAY BACK TO THE BACK OF THE DOOR TO UNLOCK IT MANUALLY OR BREAKING THE WINDOW. THIS TAKES TIME AND COULD RESULT IN SERIOUS INJURY OR DEATH TO A PASSENGER. THIS PROBLEM IS KNOWN BY GM AS THEY HAVE MADE MODIFICATION TO THE PART FOR THE REAR DRIVER SIDE DOOR BUT HAVE NOT YET MODIFIED THE PART FOR THE REAR PASSENGER DOOR. SOME DRIVERS ARE NOW REPORTING THAT THE FRONT DOORS ARE ALSO AFFECTED BY THIS DEFECT. EACH PART IS APPROXIMATELY $175.00 OR $700 FOR ALL DOORS AFFECTED AND PROBABLY THAT MUCH AGAIN IN LABOR COSTS. OTHER COMPLAINTS AND INCIDENTS CAN BE FOUND BY SEARCHING THE SUBJECT ON THE INTERNET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10435749November 8, 2011
UNKNOWN OR OTHER
*THE DATES AND MILEAGE IS ESTIMATED AS LISTED ABOVE* I BOUGHT A BRAND NEW IMPALA IN APRIL OF 2008. I WAS ADVISED AT MY FIRST OIL CHANGE AT 3000 MILES THAT MY TIRES NEEDED TO BE ROTATED BECAUSE THEY WERE WEARING DUE TO MILEAGE. I DID NOT DO THIS BECAUSE I COULD NOT BELIEVE A BRAND NEW CAR AT 3000 MILES NEEDED A TIRE ROTATION. I WAS ALSO STARTING TO NOTICE THAT THE BACK END WAS SLIDING AND FELT LIKE IT WAS "ROLLING", ESPECIALLY IN ICE AND SNOW. I WAS ADVISED AT MY SECOND OIL CHANGE (6000 MILES) THAT MY TIRES WERE ALMOST "SHOT" AND NEEDED TO BE REPLACED. I WAS ALSO INFORMED THIS WAS BECAUSE I HAD FAILED TO ROTATE MY TIRES. A FRIEND WHO IS A MASTER MECHANIC FELT THAT I NEEDED AN ALIGNMENT ON THE CAR. HE TOLD ME TO TAKE IT BACK TO THE DEALER WHERE I BOUGHT THE CAR AND HAVE EVERYTHING REPLACED UNDER WARRANTY. IN MAY OF 2009, AT APPROXIMATE 6K-7K MILES, I TOOK THE CAR TO ART MOEHN. THEY ADVISED THAT I VOIDED MY TIRE WARRANTY BY NOT HAVING MY TIRES ROTATED. A MONTH LATER I HAD A BLOWOUT ON ONE OF MY TIRES. I HAD THE TIRE REPLACED, AND HAD AN ALIGNMENT DONE ON THE CAR. SHORTLY THEREAFTER, I HAD A NEW SET OF TIRES PUT ON. IN THE NEXT TWO YEARS, THE SAME THING HAPPENED. BY 2011 AT ABOUT 50K MILES, I WAS ON MY THIRD SET OF TIRES AND HAD HAD MY CAR ALIGNED TWO TIMES. WE THEN FOUND OUT THAT GM HAD ISSUES WITH SOME OF THESE 2008 IMPALAS - WITH VERY SIMILAR STORIES OF WHAT I HAD BEEN THRU. I CONTACTED GM CUSTOMER SERVICE TO ASK FOR HELP WITH THIS CAR - REQUESTING THEY FIX THE PROBLEM. THEY INSISTED I HAVE YET ANOTHER ALIGNMENT AND ASSESSMENT "AT MY COST" AT THEIR SPECIFIED DEALER. IMAGINE MY FRUSTRATION WHEN THIS ALIGNMENT (LESS THAN 3 MOS FROM THE PREVIOUS ONE) YIELDED RESULTS THAT THE CAR WAS ALREADY OUT OF ALIGNMENT!!! GM OFFERED ME A $1000 GIFT CERT TOWARD THE PURCHASE OF ANOTHER NEW GM VEHICLE. PLEASE HELP. THIS CAR IS A SAFETY HAZARD & NEEDS TO BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434805November 7, 2011
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ELECTRICAL SYSTEM
FOR A FEW DAYS I HAVE BEEN SMELLING A BURNING SMELL IN MY CAR. I NOTICED THAT MY REAR WINDOW DEFROSTER HAD STOPPED FUNCTIONING. AFTER A GOOGLE SEARCH I CAME UP ON A POSTING AT THE NAIOA WEBSITE WITH MANY PEOPLE HAVING A CONNECTION BURN UP IN THE PASSENGER KICK PANEL WITH PICTURES POSTED. I WENT AND LOOKED AT MY CAR AND THE CONNECTOR WAS BURNT AND MELTED JUST LIKE EVERYONE ELSE'S IN THE FORUM POSTING. THIS IS A CONNECTOR WITH MANY WIRES IN IT, AND I THINK COULD BE A FIRE HAZARD OR SAFETY HAZARD ON THE VEHICLE IF THE OTHER WIRES BURNED OR SHORTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433428October 27, 2011
SUSPENSION
WHEN THE TIRES NEEDED REPLACING ON THE CAR, I SPENT $1100.00 ON A SET OF PREMIUM TIRES, AFTER 10,000 MILES I NOTICED A ROARING SOUND FROM THE TIRES. I TOOK THE CAR TO THE TIRE DEALER. HE SAID THE PROBLEM WAS WITH THE ALIGNMENT OF THE VEHICLE, CAUSING THE TIRES TO WEAR UNEVEN, I HAD THE TIRES ROTATED EVERY 5,000 MILES, I TOOK THE CAR STRAIGHT TO MY CHEVY. DEALER. I WAS TOLD THE STRUTS WOULD HAVE TO BE GROUND OFF AND THE CAR REALIGNED AND THE COST WOULD BE MINE. I WORRY ABOUT THIS KIND OF REPAIR WHEN YOU ALTER THE PART BY MIS-SHAPING THE PART. THE COST TO ME WAS $197.00 AFTER HEARING ABOUT OTHER OWNERS WITH THE PROBLEM. I WORRY ABOUT TAKING ROAD TRIPS WITH MY VEHICLE. I THINK THAT GM SHOULD BE HELD LIABLE AND THE PROPER FIX DONE TO THE VEHICLES FOR THE SAFETY OF THE CAR OWNERS. I LIKE THE CAR FINE, EXCEPT FOR THE WORRY OF OUR SAFETY WHILE ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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