Chevrolet Impala Complaints (2004)

1,074 consumer complaints on file.

#10288998October 19, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER ON 2004 CHEVY IMPALA WITH 41K MILES IS DEFECTIVE. STARTED SPORADICALLY, NOW IT IS ALL THE TIME. SPEEDOMETER MAY SAY I'M MOVING AT 50 MPH WHEN AT A STOP OR OVER 100MPH ON A CITY STREET. I HAVE NOT HAD THE DEFECT FIXED YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288813October 18, 2009
ELECTRICAL SYSTEM
THE SPEEDOMETER IN MY '04 CHEVY IMPALA SS IS VERY ERRATIC. IT DISPLAYS INCORRECT SPEED. I WAS TRAVELING @ 70MPH BUT THE SPEEDOMETER DISPLAYS @ 49 MPH. WHEN STOPPING IT WILL DROP BELOW THE ZERO MARK AT @ 15 MPH. THE NEEDLE TICKS AROUND ON THE FACE OF THE DIAL. THIS SEEMS DANGEROUS TO ME NOT KNOWING THE SPEED YOU ARE TRAVELING. FROM INTERNET RESEARCH I'VE SEEN THIS IS A COMMON PROBLEM ON '04 GM CARS. THIS PROBLEM IS ERRATIC. IN MY OPINION THERE SHOULD BE A RECALL ON THESE CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287338October 14, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VEHICLE SPEEDOMETER SUDDENLY QUITS FUNCTIONING. SPEEDOMETER SUDDENLY SHOWS HIGH SPEED (EXAMPLE 120 MPH) WHEN DRIVING HIGHWAY SPEEDS (VERIFIED AT 70 WITH GPS). SPEEDOMETER REMAINS STUCK IN THIS POSITION. I WAS ABLE TO CLEAR THE ERROR AFTER RETURNING HOME AND CYCLING THE IGNITION FROM OFF TO ON SEVERAL TIMES. THIS OCCURRED ON JULY 2009 ALSO UNDER THE SAME CIRCUMSTANCES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287414October 14, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE SHE NOTICED THAT OCCASIONALLY THE VEHICLE WOULD NOT START. THE CONTACT ALSO NOTICED THAT ALL OF THE DASHBOARD LIGHTS WOULD FLICKER ON AND OFF WHILE THE CONTACT WAS ATTEMPTING TO START THE VEHICLE. A LOCAL DEALER STATED THAT THE FAILURE COULD NOT BE REPRODUCED. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 52998. UPDATED 12/7/09 *CN THE CONSUMER STATED THE SECURITY LIGHT WOULD COME ON. THE CONSUMER BELIEVED THERE WAS A PROBLEM WITH THE PASS LOCK SYSTEM. UPDATED 12/08/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286021October 1, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I JUST BOUGHT AN IMPALA 2004 THIS JANUARY. I AN ON A FIXED INCOME AND CANNOT AFFORD TO MAKE MANY EXPENSIVE REPAIRS. WHEN WE HAD A COLD SNAP, MY CAR WAS MAKING A WHIRRING NOISE AND I DISCOVERED THAT MY SPEEDOMETER WAS ON ZERO. WHEN THE CAR WARMED UP, THE SPEEDOMETER STARTED TO WORK AGAIN THIS HAPPENED ON THE REMAINING COLD DAYS AND THEN STOPPED. 6 MONTHS LATER, THE SPEEDOMETER IS EITHER ON ZERO OR JUST NOT WORKING PROPERLY. LUCKILY, I DON'T TRAVEL VERY FAR, BUT THIS IS VERY UNSAFE. I HAVE READ ON THE INTERNET THAT CHEVY RECALLED THE SPEEDOMETER FOR THE TAHOE, BUT NOT THE IMPALA. I AGAIN AM ON A FIXED INCOME AND CANNOT READILY GET THIS FIXED, BUT UNFORTUNATELY WILL HAVE TO SHELL OUT $500 FOR A PART THAT CHEVY PUT IN KNOWING IT'S DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284195September 16, 2009
ELECTRICAL SYSTEM
HAVING SAME PROBLEM AS MANY OTHERS. SECURITY LIGHT BLINKING, CAR WONT START FOR 10 MIN CALLED CHEVY NO SOLUTION. RECALL AND FIX. SAFETY ISSUE. ATTENTION CHEVY YOUR CAR IS NOT SAFE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281949August 27, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
GAUGE CLUSTER ON 2004 IMPALA FAILS. SPEEDOMETER GOES OUT AND DRIVER DOESN'T KNOW HOW FAST THEY ARE GOING. HAVE HEARD MANY SIMILAR COMPLAINTS WITH OTHER GAS GAUGE GOING, TACH, ETC... MINE WAS JUST THE SPEEDOMETER - WOULD SIT AT 120MPH WHEN ONLY GOING 30. CONTINUED TO DO SO UNTIL HAD THE ENTIRE GAUGE CLUSTER REPLACED AT A LOCAL MECHANIC SHOP. HAVE READ MANY REPORTS ONLINE ABOUT OTHER IMPALA OWNERS HAVING SAME PROBLEM. IF IT IS THAT WIDESPREAD AND SO KNOWN ABOUT FOR HOW MANY YEARS, WHY HASN'T THERE BEEN A RECALL FOR THE IMPALAS LIKE THEY DID FOR THE CHEVY/GM SUVS AND TRUCKS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281840August 26, 2009
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. HE STATED THAT THE TWO FRONT HEADLIGHTS LOOKED AS IF THERE WERE FROST ON THEM. THE MANUFACTURER STATED THAT ALL HEADLIGHTS IN 2001 MODEL YEAR AND BEYOND WERE EQUIPPED WITH PLASTIC LENSES. HE STATED THAT THE NEW DESIGN OF THE HEADLIGHTS WAS A SAFETY ISSUE BECAUSE OF HIS AGE AND THE ABILITY TO HAVE SUFFICIENT LIGHTING. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 51,000. THE VIN WAS NOT ACCEPTED. UPDATED 09/16/09 *BF THE CONSUMER STATED SAND WOULD BLOW ON THE HEADLIGHT COVER WHICH LIMITED VISIBILITY. UPDATED 09/17/09
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281841August 26, 2009
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. HE STATED THAT THE TWO FRONT HEADLIGHTS LOOKED AS IF THERE WERE FROST ON THEM. THE MANUFACTURER STATED THAT ALL HEADLIGHTS IN 2001 MODEL YEAR AND BEYOND WERE EQUIPPED WITH PLASTIC LENSES. HE STATED THAT THE NEW DESIGN OF THE HEADLIGHTS WAS A SAFETY ISSUE BECAUSE OF HIS AGE AND THE ABILITY TO HAVE SUFFICIENT LIGHTING. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 51,000. THE VIN WAS NOT ACCEPTED. UPDATED 09/16/09 *BF UPDATED 09/17/09
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281491August 23, 2009
ELECTRICAL SYSTEM
MY 2004 CHEVY IMPALA WILL NOT START SOMETIMES. THIS IS VERY INCONVENIENT AS I HAVE A YOUNG CHILD AND THIS HAS HAPPENED AT NIGHT FAR FROM HOME ON MORE THAN ONE OCCASION. MY SECURITY LIGHT ALSO COMES ON AT TIMES AND WILL JUST GO OFF BY ITSELF. I HAVE BEEN TOLD IT IS A BCM PROBLEM OR A PASS LOCK SENSOR PROBLEM, BUT THIS IS AN ISSUE ON MANY IMPALAS. I CAN'T BELIEVE GM HAS NOT ISSUED A RECALL ON THIS AS I AM SURE MANY PEOPLE ARE PUT AT RISK DAILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281318August 21, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER JUST QUIT WORKING THE WAY IT SHOULD WITH OUT WARNING... GIVING FROM NO SPEED MPH TO GOING EXCEEDINGLY MUCH FASTER THEN WHAT YOU ARE GOING.. IE~ AT A STAND STILL REGISTERING AT OVER 75MPH... TO DRIVING APPROXIMATELY 50MPH AND REGISTERING AT BELOW 0 MPH.. THIS HAS BEEN WHAT HAS BEEN GOING ON IN THE 1 DAY SINCE THE PROBLEM HAS STARTED; ON AUGUST 20 2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279843August 9, 2009
ELECTRICAL SYSTEM
MY VEHICLE WAS PARKED IN MY GARAGE OVERNIGHT AND ON 8-6-09, I TRIED TO START THE CAR TO GO WORK AND IT WOULD NOT CRANK. I HAD LIGHTS BUT IT WOULD NOT START. CHECKED BATTERY-O.K. HIT STARTER WITH A HAMMER. VEHICLE STARTED. TAKEN TO GARAGE FOR A NEW STARTED. STARTED INSTALLED; NEXT MORNING IT WOULD NOT CRANK. TOWED TO CHEVY DEALER. TOLD IT NEEDED A NEW PCM(POWERTRAINCONTROLMODULE) WHICH WAS UNDER THE EMISSIONS WARRANTY. VEHICLE NOW STARTS, BUT THE SECURITY WARNING LIGHT STAYS ON AND THE IGNITION SENSOR WOULD HAVE TO BE REPLACED. ( A NEW BATTERY WAS INSTALLED.) IGNITION KEYS HAD TO BE REPROGRAMMED. THIS FAILURE HAS OCCURRED ONLY 1 TIME SO FAR. I'VE BEEN TOLD THIS IS A PROBLEM WITH THIS MODEL VEHICLE AND THE PROBLEM IS IN THE IGNITION SWITCH WHICH MAY FAIL AGAIN AT ANYTIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279600August 6, 2009
ELECTRICAL SYSTEM
FIRST SPEEDOMETER QUIT WORKING, NOW TEMPERATURE GAUGE IS NOT READING CORRECTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278822July 30, 2009
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING MY 2004 CHEVY IMPALA THE SPEEDOMETER AND TACH METER NEEDLES WENT HAY WIRE. THEY HAVE NOT GONE BACK TO THEIR ORIGINAL STATE. I HAVE NO IDEA WHAT CAUSED THIS PROBLEM, BUT WOULD LIKE TO KNOW WHAT CAN BE DONE ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10278170July 24, 2009
AIR BAGS
I WAS COMING DOWN WESTBOUND ON RACQUET CLUB (CITY OF PALM SPRINGS, CA) THE LIGHT WAS GREEN AS I WAS APPROACHING THE INTERSECTION. I WAS IN THE LANE CLOSEST TO THE CURB/SIDEWALK. I DO RECALL SEEING THE TRUCK COMING DOWN SOUTHBOUND FROM A FAR DISTANCE. I WAS HALF WAY ON THE INTERSECTION WHEN I SEE THE TRUCK COMING VERY FAST AND THE NEXT THING I KNOW IT HIT MY CAR IT SPUN ( I BELIEVE TWICE). THE AIRBAGS DID NOT DEPLOY AND MY TWO KIDS WERE WITH ME. MY SON WAS SITTING IN THE FRONT SIDE PASSENGER SIDE AND MY DAUGHTER WAS IN HER CARSEAT SITTING BEHIND ON THE BACK ON THE RIGHT. SMOKE WAS COMING OUT OF MY ENGINE. I WAS DRIVING ABOUT 40 MPH. THE OTHER VEHICLE RAN A RED LIGHT. MY CAR WAS TOTALED. THE POLICE, AMBULANCE AND FIRE TRUCK CAME TO THE SCENE. MY SON AND I WERE TRANSPORTED TO THE HOSPITAL. MY SON WHO IS 11 BROKE HIS WRIST DUE TO THE ACCIDENT AND BRUISES ALL OVER HIS BODY. MY DAUGHTER SUFFERED MINOR INJURIES AND I HAD A CUT ON MY FOOT, MAJOR BRUISES ON MY CHEST AND MY LOWER ABDOMEN DUE TO THE SEATBELT. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10277498July 20, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER AND GAS GAUGE ARE NOT WORKING. THEY SUDDENLY STOPPED BEING CORRECT. SOMETIMES THEY SHOW I AM GOING 100 WHILE IN PARK, OR 75 WHILE GOING 30. THE GAUGES FREEZE AND STAY THAT WAY FOR SEVERAL DAYS. I HAVE READ ONLINE THAT MANY OTHERS ARE EXPERIENCING THE VERY SAME THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277072July 17, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2004 CHEVROLET IMPALAS TRANSMISSION JUMPS INTO GEAR MAKING THE CAR GO FORWARD IN AN UNSAFE MANNER. I CONTACTED GM AND THEY TOLD ME TOUGH LUCK. THE CAR ONLY HAS 65,000 MILES ON IT. I CAN'T BELIEVE THEY WON'T FIX THIS DEFECTIVE TRANSMISSION. I WENT TO CAR COMPLAINTS DOT COM AND FOUND HUNDREDS OF SIMILAR COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277090July 17, 2009
SERVICE BRAKES, HYDRAULIC
2004 IMPALA, BRAKE ROTORS WARPING. CAR HAS APPROX 73,000 MILES. IN THAT TIME BOTH FRONT AND REAR BRAKE ROTORS HAVE BEEN REPLACED OR RESURFACED APPROX 4-5 TIMES DUE TO PULSING WHEN BRAKES ARE APPLIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277138July 17, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NO SINGLE EVENT. 2004 CHEVROLET IMPALA SPEEDOMETER NOT WORKING PROPERLY. AFTER SOME RESEARCH, FOUND OUT SEVERAL PEOPLE ARE HAVING THE SAME ISSUE. JUST LAST WEEK, I WAS PULLED OVER FOR SPEEDING, THE COP LET ME OFF WITH A WARNING BUT SAID NEXT TIME, THAT EXCUSE WON'T CUT IT. THE PROBLEM WON'T FIX ITSELF, AND THE DEALERSHIP QUOTED AROUND $450.00 TO REPAIR THE SPEEDOMETER CLUSTER. I CAN'T AFFORD SUCH A COSTLY REPAIR WHEN I NEED TO BUY NEW TIRES. ONE SAFETY PRIORITY AT A TIME I GUESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277149July 17, 2009
ENGINE AND ENGINE COOLING
WAS IN MY CAR DRIVING SMOKE CAME FROM UNDER THE HOOD. RAISED THE HOOD AND IT WAS ON FIRE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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