Chevrolet Impala Complaints (2008)
810 consumer complaints on file.
- #10463246June 27, 2012POWER TRAIN, ENGINE AND ENGINE COOLING
REDUCE POWER LIGHT COMES ON. CARS SPEED DRASTICALLY REDUCES. IF YOU PULL OVER AND WAIT FOR ABOUT TEN MINUTES AND RESTART THE CAR,IT RESETS ITSELF. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10462752June 22, 2012LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I BOUGHT MY CAR NEW ON JUNE 30, 2008. IN THE FALL OF 2011 I NOTICED THAT ONE OF THE REAR DOOR LOCKS WOULD NOT ACTUALLY UNLOCK WHEN USING THE FOB OR THE UNLOCK BUTTON ON THE INSIDE OF THE CAR. NOW IN JUNE 2012 - NEITHER OF THE REAR DOORS WILL UNLOCK UNLESS SOMEONE IS PHYSICALLY IN THE CAR. I HAVE TWO SMALL CHILDREN - BOTH IN CHILD SAFETY SEATS AND BOTH IN A HARNESS, ONE IS STILL REAR-FACING. TO UNLOCK THE DOORS I EITHER HAVE TO PUT MY CHILD IN THE FRONT SEAT, LAY THE DRIVERS SEAT DOWN, UNLOCK THE BACK DOOR, MOVE HER TO THE BACK SEAT AND CRAWL ACROSS THE CAR TO UNLOCK THE PASSENGER DOOR (WHERE THE REAR-FACING SEAT IS LOCATED) OR MY OLDEST HAS TO CRAWL THROUGH THE FRONT AND THEN UNLOCK BOTH DOORS FOR ME. I CALLED TO SEE HOW MUCH IT WOULD BE TO FIX THE ISSUE AND WAS TOLD ALMOST $300 EACH. I CALLED GM TO SEE IF THEY COULD ASSIST ME AND WAS TOLD THAT SINCE I WAS OUTSIDE OF THE FACTORY WARRANTY IT WOULD BE A "WEAR AND TEAR ISSUE" AND THE CUSTOMER WAS RESPONSIBLE. THEY OFFERED NO ASSISTANCE. THIS IS A HUGE SAFETY CONCERN BECAUSE THERE WOULD BE NO WAY TO ACCESS BOTH HARNESSED CHILDREN IN THE EVENT OF AN EMERGENCY OTHER THAN BREAKING THE WINDOWS IN THEIR FACES. I AM VERY FRUSTRATED AND DO NOT KNOW WHAT TO DO AT THIS POINT. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10462792June 22, 2012UNKNOWN OR OTHER
I HAVE A 2008 CHEVY IMPALA LT WITH 33,619 MILES ON IT. IT HAS THE GOODYEAR EAGLE LS2 TIRES IT CAME WITH WHEN I BOUGHT IT NEW IN 2008. I RECENTLY HAD A REAR LEAKY TIRE SO I TOOK IT TO A GARAGE AND THEY REPAIRED IT. WHILE IT WAS OFF THE RIM I NOTICED WHAT LOOKED TO ME TO BE VERY EXCESSIVE WEAR TO THE INSIDE SIDEWALL OF THE TIRE. IT WAS SO UNEVENLY WORN IT SHOCKED ME. I COULD SEE CORDS FROM THE BELTS IN SEVERAL SPOTS. THE MECHANIC AND I CHECKED THE OTHER REAR TIRE AND FOUND IT TO BE IN THE SAME CONDITION. HE ADVISED ME TO GET THEM REPLACED SOON AS POSSIBLE AND TO ROTATE THE TIRES MORE OFTEN. WE CHECKED THE FRONT TWO TIRES AND FOUND THEM TO HAVE NEARLY TWICE AS MUCH TREAD AND NO SIDEWALL DAMAGE THAT WE COULD SEE. TODAY I PURCHASED TWO NEW TIRES AND THE MECHANIC WHO INSTALLED THEM SUGGESTED I GET A REAR WHEEL ALIGNMENT AS THIS MAKE AND MODEL ARE NOTORIUS FOR REAR ALIGNMENT ISSUES. BEING SKEPTICAL I DECIDED TO RESEARCH IT MYSELF ONLINE BEFORE COMMITTING. I WAS SHOCKED AGAIN TO SEE SO MANY PEOPLE COMPLAINING OF THE SAME ISSUE AND GM'S LACK OF RESPONSE TO THE PROBLEM. I DECIDED TO WRITE TO THIS AGENCY AND VOICE MY CONCERNS. WHAT IF ANYTHING IS BEING DONE TO LOOK INTO THIS? DOES SOMEONE HAVE TO BE INJURED BEFORE ANYTHING GETS DONE? MY DAD USED TO SAY WHATS RIGHT IS RIGHT BUT GM'S DENIAL OF A PROBLEM IS NOT RIGHT. IN THIS TROUBLED ECONOMY ESPECIALLY, BIG BUSINESS SHOULD BE HELD RESPONSIBLE WHEN THEY PUT OUT A PRODUCT WITH ISSUES THAT IMPACT THE SAFETY AND POCKETBOOK OF THEIR CUSTOMERS. 2008 CHEVY IMPALA $27,000. TWO NEW TIRES $254. FUTURE ALIGNMENTS AND PARTS, LABOR, ETC - ? *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10462161June 18, 2012ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE POWER DOOR LOCK FOR THE REAR DRIVER SIDE DOOR WILL NOT OPERATE. IT CAN ONLY BE LOCKED OR UNLOCKED MANUALLY. THIS BECOMES A REAL PROBLEM WHEN I HAVE MY GRANDCHILDREN IN THE BACK SEAT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10461481June 13, 2012STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 2 MPH, THE POWER STEERING BELT FRACTURED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO A PERSONAL MECHANIC FOR DIAGNOSIS AND REPAIRS. SIXTY DAYS AFTER THE REPAIRS, THE VEHICLE WOULD NOT SHIFT OUT OF PARK. THE CONTACT WAS FORCED TO APPLY THE BYPASS RELAY BUTTON TO GET THE CAR OUT OF PARK. THE FOLLOWING DAY, THE KEY BECAME STUCK IN THE IGNITION AND THE BATTERY WAS DRAINING ABNORMALLY. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 43,000 AND THE CURRENT MILEAGE WAS 45,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10460262June 1, 2012LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THE PASSENGER SIDE DOOR LOCK FAILED. THE DEALER WAS NOTIFIED AND STATED THE DOOR ACTUATOR PART#20790495 NEEDED TO BE REPLACED. THE REPAIRS COST WAS $300 AND THE DEALER AGREED TO PAY HALF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ONLY ADVISED HER TO FILE A COMPLAINT WITH NHTSA. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 45,000. THE CURRENT MILEAGE WAS 51,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10460288June 1, 2012ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
I WAS TRAVELING ON A HIGHWAY NEAR TO MY HOME, AND FOR ABOUT A MONTH NOW THE VEHICLE HAS COME UP WITH AN ERROR STATING "REDUCED ENGINE POWER". SUDDENLY, THE VEHICLE SIMPLY STALLED ITSELF, COMING UP WITH A MESSAGE THAT STATED "STARTING DISABLED/SERVICE THROTTLE". I WAS TRAVELING UPHILL AT 40MPH, NOW WITH NO POWER BRAKES, NO POWER STEERING, AND THE ENGINE COMPLETELY SHUT OFF AND UNABLE TO RESTART. LUCKILY I WAS ABLE TO PULL OVER AND DISCONNECT THE BATTERY AND RECONNECT IT TO RESTART IT. WHAT IF THIS HAD HAPPENED ON A HIGHWAY ON OR OFF RAMP? OR ON A CORNER? OR WITH A VEHICLE TRAVELING BEHIND ME? I BELIEVE ANY VEHICLE THAT WILL JUST RANDOMLY TURN ITSELF OFF DUE TO A PART THAT HAS HAD HUNDREDS OF COMPLAINTS THAT I'VE JUST READ ONLINE IS UNSAFE TO BE DRIVEN ON AMERICA'S HIGHWAYS. I READ ONLINE THAT THIS WAS A PREVALENT PROBLEM WITH THESE VEHICLES, AND I HOPE I GET INJURED BECAUSE OF IT SO I CAN SUE GM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10459984May 29, 2012SUSPENSION
TIRES STARTED WEARING ON THE INSIDE EDGE AND NO OTHER PLACE WAS TOLD WE NEEDED NEW TIRES ALSO A 4 WHEEL ALIGNMENT WE REPLACED TIRES ON THE FRONT AND MOVED OLD TIRES TO THE REAR. LOOKING AT THE REAR OF THE CAR YOU CAN ACTUALLY SEE THE TIRES LEANING IN AT THE TOP AND TIRES HAVE STARTED TO SHOW WEAR IN LESS 1,000 MILES ALL THE RESEARCH I HAVE DONE SAYS THIS IS A COMMON PROBLEM GM WILL NOT DO ANYTHING AND WILL NOT ADMIT THAT THERE IS A PROBLEM I HAVE PUT 1 SET OF TIRES AND NOT THE CHEAP KIND GM USED PLUS THE LAST TIME I JUST REPLACED THE FRONT TIRES AND PUT THE OLDER ONES ON THE REAR AND HAVE HAD CAR ALIGNED 3 TIMES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10458959May 18, 2012STEERING
SYMPTOMS WERE NOISE WHEN STEERING AT LOW SPEED, PLAY IN STEERING WHEEL AND VEHICLE "WANDERING" WHEN DRIVING IN A STRAIGHT LINE. PROBLEM WAS DEFECTIVE INTERMEDIATE STEERING SHAFT. GM REDESIGNED THE INTERMEDIATE STEERING SHAFT IN 2008 IN RESPONSE TO THESE VERY PROBLEMS. GM HAS NOT ISSUED A RECALL FOR THIS PART, BUT THERE HAVE BEEN MULTIPLE TECHNICAL SERVICES BULLETINS, INCLUDING TSB # 01-02-32-0010. THE TSB INDICATES THE NEED FOR REPLACING, NOT LUBRICATING, THE PART. THE TSB STATES "ENGINEERING CHANGES HAVE BEEN MADE TO THE SERVICE PARTS AVAILABLE THROUGH SPO. THE SERVICE PARTS FOR THE VEHICLES LISTED IN THIS BULLETIN WILL NO LONGER REQUIRE LUBRICATION OF THE INTERMEDIATE STEERING SHAFT" GM RE-ENGINEERING THE PART INDICATES TO ME AS AN OWNER THAT THEY KNOW THE ORIGINAL PRODUCT WAS DEFECTIVE, BUT ARE CHOOSING TO REPLACE A DEFECTIVE, POTENTIALLY DANGEROUS PART AT THE OWNERS EXPENSE. THIS PROBLEM IS WIDELY DOCUMENTED ON GM OWNER AND DEALERSHIP FORUMS ACROSS THE INTERNET. THIS PROBLEM IS SHARED BY CHEVROLET IMPALAS, CHEVROLET MONTE CARLOS, BUICK REGALS, BUICK LACROSSES, OLDSMOBILE INTRIGUE AND PONTIAC GRAND PRIX. ALL OF THESE VEHICLES ARE BUILT ON THE GM "W BODY" PLATFORM. DUE TO THE POPULARITY OF THESE VEHICLES, THE PROBLEM LIKELY AFFECTS MANY MILLIONS OF OWNERS. I HAD THE PART REPLACED AT MY OWN EXPENSE. I HAD A CERTIFIED PRE-OWNED WARRANTY THAT, ACCORDING TO MY INVOICE, ONLY SAVED ME $30 ON THE REPAIR. I WAS CHARGED A $200 DEDUCTIBLE FOR THE REPLACEMENT OF THE PART. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10458791May 17, 2012LATCHES/LOCKS/LINKAGES
USING FOB OR LOCK/UNLOCK BUTTONS, THE DOOR LOCKS RANDOMLY DO NOT LOCK OR UNLOCK. IT WAS CHECKED, BUT NO SOLUTION OFFERED. WITH THE BACK DOOR LOCKS BEING AT THE BACK OF THE DOOR, THIS IS A MAJOR INCONVENIENCE AND CAN BE A SAFETY HAZARD FOR ELDERLY AND DISABLED INDIVIDUALS. IT IS ALSO A SAFETY ISSUE WHEN YOU ASSUME THE DOORS ARE LOCKED (OR UNLOCKED), BUT THEY AREN'T. THERE SHOULD BE A RECALL, BUT JUST LIKE THE INTAKE MANIFOLD GASKET AND LOW QUALITY PAINT ISSUES ON CHEVROLET VEHICLES IN THE PAST, I AM SURE THERE WILL NOT, AND WE WILL ALL CONTINUE TO BUY $30,000 PIECES OF JUNK! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10458698May 16, 2012FUEL/PROPULSION SYSTEM
I JUST PURCHASED MY USED VEHICLE FROM A DEALER LESS THAN 6 MONTHS AGO. MY ENGINE LIGHT KEPT COMING ON AND THEN IT STAYED ON. I WENT TO A LOCAL AUTO PARTS STORE TO GET A DIAGNOSTIC READING AND IT SAID TO CHECK MY EMMISION SYSTEM. SO, I TOOK MY CAR TO THE CHEVY DEALER IN TOWN AND THEIR DIAGNOSTIC TEST DETERMINED THAT IT WAS A BAD EVAP VENT SOLENOID VALVE. EVEN THOUGH MY CAR IS COVERED BY THE 8 YEAR FEDERAL WARRANTY ON EMISSIONS, I HAD TO PAY FOR THE NEW PART AND THE DIAGNOSTICS CHECK. IN LOOKING UP THIS PROBLEM ON THE INTERNET, TO MY SURPRISE IT IS A VERY COMMON PROBLEM! APPARENTLY, THE SOLENOID VALVE IS A POOR LASTING PART WHICH NEEDS TO BE REPLACED MORE THAN ONCE! IT IS A COMMON MAINTENANCE SERVICE THAT SHOULD BE CHECKED EVERY 30,000 MILES. THERE IS NO MENTION OF THIS IN MY OWNER'S MANUAL. IN SPEAKING WITH FAMILY AND FRIENDS, THEY HAVE ALSO HAD THEIR ENGINE LIGHTS COME ON AND HAD GAS STATION MECHANICS TELL THEM TO IGNORE THE CHECK ENGINE LIGHT AS IT IS A COMMON OCCURRENCE WITH THE NEWER VEHICLES AND THE NEW EMMISION STANDARDS. WHEN I TOLD CHEVY THAT THEY SHOULD RECALL THE PART, THEY TOLD ME THAT THEY DON'T HANDLE THAT AND TO REPORT IT TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. I BELIEVE THE CONSUMER IS NOT GETTING ALL THE INFORMATION ON THIS PROBLEM AND SOMEONE SHOULD BE HELD RESPONSIBLE FOR THIS DEFECTIVE PART.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10456209April 14, 2012LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOOR LOCKS FAIL TO WORK WITH REMOTE HAD ONE REPLACED IN 2010 FOR THE BACK DOOR UNDER WARRANTY. NOW THE OTHER SIDE WENT WITH ONLY 30000 MILES. WARRANTY IS UP AND IT'S A HAZARD BECAUSE I HAVE TO PICK THE LATCH UP, ON THE DOOR BEFORE I CAN OPEN IT. IT'S HARD FOR CHILD OR OLDER PERSON TO DO IN AN EMERGENCY. WHY SHOULD I HAVE TO PAY A GM DEALER TO TELL ME THE LOCK IS NO GOOD. I THINK THERE SHOULD BE A RECALL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10454223April 5, 2012SUSPENSION
CAR BEGAN TO DRIVE DIFFERENT SO THOUGHT I NEEDED AN ALIGNMENT. TOOK THE CAR TO THE DEALER I BOUGHT IT FROM ONLY TO BE TOLD I NEEDED NEW TIRES. AT 30000 MILES I THOUGHT THIS WAS ABSURD. A MONTH LATER LATER I HAD A FLAT TIRE IN THE REAR ONLY TO SEE THAT THE TIRE HAD WIRES STICKING OUT OF THE TIRE WITH A HOLE ALMOST COMPLETELY THROUGH THE TIRE. HAD TO SPEND MONEY FOR ALL NEW TIRES AND THEY ARE ALREADY STARTING TO SHOW PROBLEMS AFTER JUST A FEW THOUSAND MILES. I AM SINGLE, RETIRED AND LIVE PAYCHECK TO PAYCHECK. I'M NOT A FAT CAT FROM GENERAL MOTORS WHO CAN'T SEEM TO MAKE A DECISION THAT YES, THERE IS A PROBLEM WITH THIS MODEL AND YEAR CHEVY. WHEN PEOPLE START DYING BECAUSE OF THIS PROBLEM, POSSIBLY THEN YOU WILL DECIDE TO DO SOMETHING ABOUT THIS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10454073April 4, 2012LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT HE WAS UNABLE TO UNLOCK THE DOORS BY USING THE AUTOMATIC KEY FOB. THE CONTACT MENTIONED THAT THE ONLY WAY TO UNLOCK THE DOOR WAS BY CRAWLING OVER THE REAR SEAT AND MANUALLY UNLOCKING THE DOORS FROM THE INSIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DID NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 71,000 AND THE CURRENT MILEAGE 73,600. UPDATED 04/25/12 *BF
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10452803March 23, 2012WHEELS, SUSPENSION
I PURCHASED A 2008 IMPALA ON JANUARY 14, 2012 AND THE INNER TIRES ON THE REAR WERE WORN ALMOST TO THE METAL CORD. I SLID OFF THE ROAD ON FEBRUARY 26, 2012. WHEN I TOOK THE CAR TO THE REPAIR SHOP THE FRONT LEFT WHEEL BEARING WAS LOOSE AND ALSO THE OUTER TIRE ROD ON THE FRONT LEFT WAS ALSO LOOSE. THE AUTO REPAIR SPECIALIST INFORMED ME THAT THE SUSPENSION ON THE IMPALA IS A COMMON CONCERN. I WAS ALSO INFORMED THAT GM RECALLED THE 2008 IMPALA BUT ONLY THE POLICE CARS. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10451160March 12, 2012EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE HE COULD HEAR AN ABNORMAL TICKING NOISE. THE CONTACT MENTIONED THAT THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE AIR CONDITIONER ACTUATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 50,000. THE CURRENT MILEAGE WAS 95,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10449049February 23, 2012SUSPENSION
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD LOSE CONTROL WHEN DRIVING OVER LIGHT SNOW. THE CONTACT STATED THAT THE VEHICLE PERFORMED AS IF HE WERE DRIVING ON ICE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE SUSPENSION SYSTEM NEEDED TO HAVE A CAMBER KIT INSTALLED TO ASSIST WITH TRACTION CONTROL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10448106February 15, 2012VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE A/C ACTUATOR IS MAKING A CLICKING NOISE WHICH PREVENTS THE DEFROST SYSTEM FROM WORKING PROPERLY. IT STARTS TO CLICK WHEN THE TEMPERATURE IS WARM OUTSIDE BUT IT DOESN'T DO IT IN THE COOL TEMPERATURES. DURING COOLER TEMPERATURES, THE CAR MAKES A REVVING NOISE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10447814February 13, 2012POWER TRAIN
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE GEAR SHIFT WOULD NOT RELEASE FROM THE PARK POSITION. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER TO HAVE A DIAGNOSTIC TEST PERFORMED, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE FAILURE WAS NOT RECALLED AND DENIED ASSISTANCE WITH THE REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 39,211. THE VIN INFORMATION WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10447431February 10, 2012SUSPENSION
MILEAGE ON CAR 27,533 TIRES RATED 40,000 WE ROTATE TIRES EVERY 6,000 TO 9,000 MILES. HAD NAIL IN TIRE, WENT TO GM GARAGE TO GET REPAIRED. WE WERE TOLD AND THEN SHOWN THAT THE REAR TIRES WERE WORN SO BAD ON THE INSIDE THEY WERE JUNK. THE FRONT TIRES WERE ALMOST AS BAD. THE DEALER SERVICE ADVISOR SAID YOU MAY USE ONE FOR A SPARE BUT SHOULDN'T PUT THEM ON THE CAR FOR REGULAR USE. THEY ALSO INSTALLED REAR CAMBER BOLTS IN ORDER TO PERFORM AN ALIGNMENT ON THE REAR WHEELS. ACCORDING TO A GM BULLETIN NO. 08032A DATED JULY 2008 THAT THE INSTALLATION OF NEW REAR WHEEL SPINDLE RODS TO CORRECT THE WEAR PROBLEM WAS NECESSARY. THIS BULLETIN HAS BEEN UPGRADED TO INCLUDE NON-POLICE VEHICLES. I SHOWED THE SERVICE ADVISOR THE BULLETIN AND HE CONFIRMED IT WAS UPGRADED TO INCLUDE NON-POLICE VEHICLES. I AM WORRIED THAT THEIR REPAIR WON'T COMPLETELY CORRECT THE PROBLEM. I CAN'T BELIEVE THAT THERE WASN'T AN ADJUSTMENT FOR THE REAR WHEELS. WHICH LEADS ME TO BELIEVE THAT THE REAR TIRES WERE NEVER ALIGNED PROPERLY. WE RECEIVE CREDIT FOR THE TWO REAR TIRES BUT NOTHING FOR THE FRONT TIRES. GM KNEW ABOUT THIS PROBLEM IN JULY 2008. I CONSIDER THIS A SAFETY ISSUE THAT NEEDS TO BE RESOLVED. GM'S RESPONSE TO THIS PROBLEM IS UNACCEPTABLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0