Chevrolet Impala Complaints (2004)

1,074 consumer complaints on file.

#10970301April 3, 2017
AIR BAGS
DRIVING ON THE FREEWAY TRAVELING ABOUT 60-65 MPH AND THE AIRBAGS DEPLOYED FOR NO REASON. NO DAMAGE TO THE VEHICLE. THE PASSENGER AIRBAG DEPLOYED FIRST AND THEN 2-3 SECONDS LATER THE DRIVER AIRBAG DEPLOYED. POLICE WERE CALLED AND MADE A VIDEO REPORT OF THE CAR WITH AIR BAGS DEPLOYED.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10968923March 28, 2017
STRUCTURE:BODY
DRIVING HOME FROM WORK AND THE CRADLE HOLDING THE MOTOR FELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968928March 28, 2017
STRUCTURE:BODY
DRIVING THE CAR HOME FROM WORK AT 40 MILES AN HOUR AND THE CRADLE HOLDING THE MOTOR FELL OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968351March 24, 2017
STRUCTURE, ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING 30-35 MPH, THE ENGINE SEPARATED FROM THE ENGINE COMPARTMENT'S SUBFRAME. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966110March 15, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
UNSURE IF MY 04 IMPALA IS AFFECTED IN THE TAKATA RECALL BECAUSE I HAVEN'T RECEIVED NOTICE.HAVE RECENTLY HAD EXTENSIVE REPAIRS COMPLETED BY A CERTIFIED MECHANIC. AND THE ABS, TRAC, CHECK AND BRAKE LIGHTS WON'T GO OFF. THE SECURITY LIGHT CONTINUES TO COME ON AND DISABLES THE CAR NOT ALLOWING IT TO START. CAUSING ME THE BE STRANDED UNANNOUNCED AND AT ANY RANDOM TIME. STEERING WHEEL TIGHTENS AND LOOSENS AT RANDOM TIMES. AFTER RESEARCHING PAST RECALLS BEFORE MY OWNERSHIP I AM UNSURE IF MY CAR HAS HAD THE RECALL ISSUES ADDRESSED. MY CAR HAS SOME TYPE OF MANUFACTURER COMPUTER GLITCH BUT GMC DOESN'T WANT TO OWN UP TO IT. AND I'VE KEPT ALL RECEIPTS ON REPAIRS I'VE COVERED. THESE ISSUES HAVE BEEN ON GOING SINCE THE ESTIMATED DATE ENTERED BELOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959906March 10, 2017
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STEERING
TAKATA RECALL KEY FALLS OUT WHILE I AM DRIVING SPEEDOMETER GAS GAUGE AND COMTROL PANEL NOT WORKING CAR JUMPS IN REVERSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957634February 28, 2017
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE INSTRUMENT PANEL GAGES WILL NOT FUNCTION, ALL INDICATORS ARE FACING DOWNWARD AND DO NOT MOVE. THIS HAPPENS WHEN MOVING OR STANDING STILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957323February 27, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING 60 MPH, THE FRONT PASSENGER AND DRIVER SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. AFTER THE DEPLOYMENT, A SAFETY WARNING INDICATOR ILLUMINATED, BUT THE CONTACT WAS UNSURE OF WHICH ONE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE CONTACT SUSTAINED INJURIES TO THE LEFT HAND AND SHOULDER, BUT NO MEDICAL ATTENTION WAS REQUIRED. THE POLICE WAS ON THE SCENE, BUT NO REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD SEND AN INSPECTOR TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10956942February 25, 2017
ENGINE
THERE IS A RECALL ON THIS CAR. WE BROUGHT IT TO THE DEALER WITH AN APPOINTMENT AND THE DEALER DID NOT PERFORM THE RECALL SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948801February 1, 2017
SEATS
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS OPERATED AT 35 MPH, THE PASSENGER SIDE SEAT CAUGHT FIRE. THE CONTACT SAW SMOKE COMING FROM THE SEAT AND THEN FLAMES. THE CONTACT STATED THAT AFTER TURNING THE VEHICLE INTO THE OFF POSITION, THE FIRE EXTINGUISHED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SEAT HEATING ASSEMBLY FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10945401January 15, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM, WHEELS
ON 01/03/2017, ON A BUSY SNOW PACKED INTERSECTION, WHEN THE LIGHT TURNED GREEN, I WAS PUSHED OFF THE ROAD BY A LARGE PICKUP TRUCK, INTO A CURB, WHICH CURB IS TALLER THAN MY IMPALA'S FRAME TO GROUND CLEARANCE. MY LEFT FRONT TIRE AND RIM WERE RUINED. THE DRIVER OF THE PICKUP CONTINUED NORTH LEAVING THE SCENE OF THE ACCIDENT. PRIOR TO GM'S BANKRUPTCY, MY IMPALA SS, WHICH WAS MADE IN CANADA, IS A RUSTY, POORLY PAINTED, HASTILY THROWN TOGETHER PIECE OF JUNK. IT NEEDS MANY USED PARTS WITH WHICH TO MAKE NEEDED REPAIRS. REASONABLY PRICED, QUALITY USED PARTS ARE IMPOSSIBLE TO LOCATE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10934006December 8, 2016
EXTERIOR LIGHTING
MULTIFUNCTION SWITCH RANDOMLY FAILS TO TURN ON LOW BEAM IN MOTION AND STOPPED. TO OPERATE THE VEHICLE WITH SOME LIGHTS ON AT NIGHT, LEFT HAND HAS TO HOLD DOWN THE HIGH BEAM AS IT FAILS TO STAY ON. STEERING WHEEL MUST THEN BE OPERATED WITH ONLY WHEN HAND. REPLACING THE THE MULTI FUNCTION SWITCH FIXES THE PROBLEM UNTIL IT FAILS AGAIN. AVERAGING 6 MONTHS BETWEEN FAILURES AND HAVE REPLACED THE SWITCH 3 TIMES ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929088December 1, 2016
FUEL SYSTEM, GASOLINE, SERVICE BRAKES, HYDRAULIC
2004 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO FUEL LINES AND BRAKE LINES CORROSION. CONSUMER HAS ANOTHER VEHICLE CORRESPONDENCE LISTED IN ARTEMIS. *SMD THE CONSUMER STATED BOTH THE FLOOR BRAKES AND EMERGENCY BRAKES FAILED. NO WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928215November 28, 2016
EXTERIOR LIGHTING
AFTER SITTING FOR A COUPLE MONTHS, UPON DRIVING THE CAR AGAIN THE LOW BEAM HEADLIGHTS DON'T WORK. REPLACED THE MULTI-FUNCTION SWITCH, CHECKED ALL THE RELAYS AND FUSES. STILL NOT WORKING. HIGH BEAMS AND DAYTIME RUNNING LIGHTS WORK. THIS BASICALLY RENDERS THE VEHICLE UNDRIVABLE, AS IT GETS DARK AT 4:30 IN THE WINTER, AND I AM NOT ABLE TO DRIVE IT AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928379November 28, 2016
EXTERIOR LIGHTING
I WAS DRIVING AT NIGHT AND TURNED ON MY BRIGHTS AND SHORTLY AFTER MY HEADLIGHTS WENT OUT. I HAD TO MESS WITH THE SWITCH BEFORE THEY WOULD COME BACK ON. THEY KEPT DOING THIS UNTIL I SWITCHED BACK TO DIMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911049October 2, 2016
SERVICE BRAKES
I'VE OWNED A 2004 CHEVROLET IMPALA FOR THE PAST 7 YEARS. EVERY YEAR OR SO MY ABS, SERVICE TRACTION SYSTEM, AND TRACK OFF LIGHTS USUALLY DURING A NON-EVENT SITUATION. I PUT MY BRAKES ON AND THEY LOCK AND ALL OF A SUDDEN ALL MY LIGHTS ARE ON. I'VE SPENT A LOT OF MONEY CONSTANTLY FIXING THIS PROBLEM. EVERYONE ELSE WITH AN IMPALA SEEMS TO HAVE CONSTANT ISSUES WITH THIS AS WELL. I'M NOW BEING ASKED TO COMPLETELY CHANGE OUT MY ABS MODULE & CONTROLLER FOR A WHOPPING $3K ON A VEHICLE WITH ONLY 130K MILES AFTER ALREADY SPENDING THOUSANDS OF DOLLARS OVER THE YEARS FOR ABS/TRACTION ISSUES. THIS IS CLEARLY A PERSISTENT SAFETY ISSUE WHICH IS COSTING IMPALA OWNERS AN ARM AND A LEG AND NEEDS TO BE LOOKED INTO. I'VE OWED MANY VEHICLES WITH MUCH HIGHER MILEAGE AND NEVER HAD ISSUES LIKE THIS BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897941August 23, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHEN THE IGNITION WAS STARTED, THE FUEL PRESSURE REGULATOR LEAKED AND THE INTERIOR CABIN EMITTED A FOUL ODOR. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE DEALER AND THE FUEL PRESSURE UNIT WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892419August 2, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE'S PASS LOCK SECURITY LIGHT ILLUMINATED CONTINUOUSLY.ALSO, THE ENGINE FAILEDTO TURN OVER AND START. THE CONTACT STATED THAT THE VEHICLE TOOK UP TO AN HOUR TO START. THE CONTACT WAS ABLE TO REMOVE THE KEY COMPLETELY FROM THE IGNITION WHILE THE ENGINE WAS RUNNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889239July 28, 2016
ELECTRICAL SYSTEM
FOR THE PAST COUPLE MONTHS THE SECURITY LIGHT IN MY CAR HAS COME ON AT RANDOM TIMES. IT WONT ALLOW ME TO START MY CAR FOR 10-15 MINUTES AND ALSO WILL RANDOMLY COME ON WHILE I AM DRIVING. I HAVE TALKED THE MY CHEVY DEALER AND THEY TOLD ME THE COULD REPLACE THE BCM BUT NO GUARANTEE THAT THIS WOULD FIX THE PROBLEM. THEY TOLD ME THIS IS A VERY COMMON FAILURE FOR THE IMPALA AND IT COULD BE MULTIPLE THINGS WITH THE TDM(THEFT DETERRENT MODULE) SYSTEM. I HAVE SPOKEN WITH CHEVY AS WELL AND WAS TOLD THEIR WAS NO PLAN FOR A RECALL ON THIS. THE DEALERSHIP SAYS A NEW BCM PLUS INSTALL AND PROGRAMING WILL BE $750 BUT THEY WONT GUARANTEE THAT IT WILL FIX THE PROBLEM. THE WHOLE TDM SYSTEM IS FAULTY AND NEEDS TO BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885414July 18, 2016
ELECTRICAL SYSTEM
FOR THE PAST FEW WEEKS I WILL GO TO START MY CAR AND IT WILL NOT CRANK OVER. BUT THE SECURITY LIGHT IN THE MESSAGE CENTER WILL BLINK CONSTANTLY. AT TIMES WHILE I'M DRIVING IT WILL BEGIN TO FLASH ALSO. IT TAKES ABOUT 15-20 MINUTES BEFORE MY VECHILE WILL START AFTER MULTIPLE TRIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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