Chevrolet Impala Complaints (2009)

824 consumer complaints on file.

#10615025July 21, 2014
SEAT BELTS, AIR BAGS
AIR BAG LIGHT CAME ON IN MAY 2, 2014, AND AN EMAIL WAS RECEIVED BY THE OWNER (ME) THAT THEY SHOULD HAVE A OIL CHANGE- THEY DID THAT AND AT THE SAME TIME THEY TOLD THE PERSON IN THE AUTONATIONS GARAGE THAT THE AIR BAG LIGHT COMES ON AND THEY CAME BACK WITH A CHECK UP AND SAID IT WAS THE SENSOR FOR THE AIR BAG RUBBING ON THE SEAT BELT AND RUINED IT. CAUSING POSSIBLE INJURIES TO PERSON/PERSONS IN THE MOVING VEHICLE IF AN ACCIDENT EVER OCCURRED. THIS WAS THEN TAKEN CARE OF BY AUTONATIONS GARAGE WITH "[XXX] ASM" & THE TECH WAS "[XXX]" ! AMOUNT FOR REPLACEMENT $445.07 VEHICLE HAD JUST RUN OUT OF WARRANTY! OIL CHANGE ALONG WITH TIRE ALIGNMENT AND OTHER CHECK UPS THAT DAY CAME TO $ 735.63 . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615028July 21, 2014
ELECTRICAL SYSTEM, POWER TRAIN
I WENT TO A STORE AND WHEN I CAME BACK OUT TO LEAVE IT WOULDN'T SHIFT OUT OF PARK. SO, TO GET IT OUT OF PARK I HAVE TO REACH INTO THE CONSOLE FROM THE PASSENGER SIDE TO PUSH THE RELEASE BUTTON WHILE IT'S IN NEUTRAL WITH THE EMERGENCY BRAKE ON. I HAVE HAD TO DO THIS EVERY TIME I USE THE CAR. IT'S A SAFETY CONCERN TO BE LAYING DOWN IN MY PASSENGER SIDE--NO MATTER WHERE I'M AT, TO GET MY CAR INTO GEAR SO I CAN GET TO WORK, ETC. I SEE BY OTHER WEBSITES THAT THIS IS A ROUTINE PROBLEM WITH THIS MAKE AND MODEL OF CAR. APPARENTLY THE WIRES ARE NOT MADE WELL ENOUGH TO WITHSTAND A FEW THOUSAND MILES OF USE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614772July 19, 2014
ELECTRONIC STABILITY CONTROL (ESC)
THE FIRST TIME WAS ABOUT THREE MONTHS AGO IN MARCH 2014 BUT THE ENGINE NEVER DIED THEN. IT JUST HAD LESS POWER AND WAS BETTER THE NEXT TIME I STARTED THE CAR. DON'T KNOW WHAT THE MILEAGE WAS THEN, MAYBE ABOUT 52K. IT HAPPENED A COUPLE TIMES THAT SAME WEEK AND I WAS GOING ABOUT 40MPH. I ASKED ABOUT IT IN APRIL WHEN THE CAR WAS INSPECTED AND WAS TOLD THEY DIDN'T SEE ANY PROBLEMS BUT THAT IT MIGHT BE A SENSOR GOING OUT. THEN, ON JULY 4TH IN THE MOUNTAINS IN MISSOURI WAS THE NEXT TIME, GOING ABOUT 70 MPH DOWNHILL AND THIS IS WHEN IT DIED WITH LIKE 3-5 SECOND WARNING. FIRST THE LIGHT COMES ON THAT SAYS SERVICE TRACTION CONTROL THEN IT SAYS ENGINE POWER REDUCED AND DIES. NOTHING WORKS EXCEPT THE BRAKES. THIS HAPPENED AGAIN ON 7/12, GOING ABOUT 70 MPH AGAIN, DIED AGAIN. WAS IN THE MIDDLE LANE ON FREEWAY AND NEARLY GOT HIT AS MY CAR BARELY MOVED AND HAD HARD TIME GETTING TO THE SIDE OF THE ROAD. THE CAR DID NOT DIE, BUT HAD VERY LITTLE POWER, STEERING WAS VERY HARD AND I FELT LIKE I WAS IN EXTREME DANGER BOTH OF THESE TIMES. THIS NEEDS TO BE RECALLED!!! SO MANY OTHER REPORTS OF SAME PROBLEM NOT JUST IN THE 2009 BUT LATER YEARS, WHERE THE MANUFACTURE SHOULD ALREADY KNOW THIS IS AN ISSUE, BUT KEEPS MAKING THE CAR THE SAME WAY. THIS IS A TOTAL OUTRAGE!!! I CANNOT GET ON THE FREEWAY FEELING ANY SECURITY AND DON'T HAVE MONEY TO KEEP MAKING COSTLY REPAIRS ON THIS VEHICLE. MANY OTHER PROBLEMS WITH THIS CAR, BUT NOT SAFETY ISSUES AT THIS POINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610821July 15, 2014
AIR BAGS, ELECTRICAL SYSTEM
AT ABOUT 50000 MILES THE REAR DOOR ACTUATOR BEGAN TO WORK INTERMITTENTLY. WITHIN MONTHS IT DID NOT WORK AT ALL. THE DEALER SAID IT WAS EXPENSIVE TO FIX. AT ABOUT 66000 MILES THE SERVICE AIR BAG WARNING LIGHT BEGAN TO COME ON INTERMITTENTLY. AT 68000 MILES I TOOK IT TO THE DEALER WHO DIAGNOSED THE PROBLEM AS AN ACTUATOR. I REPLACED IT AT A COST OF $400. HE SAID I COULD REPLACE THE REAR DOOR ACTUATOR FOR ANOTHER $400 WHICH I ELECTED NOT TO DO. WHEN I SAW A NEWS ARTICLE ABOUT AN ELDERLY, DISABLED MAN TRAPPED IN HIS CHEVROLET IMPALA BECAUSE OF A DEFECTIVE DOOR LOCK ACTUATOR, I REALIZED THAT THIS MIGHT BE A FREQUENT PROBLEM TO BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610107July 13, 2014
AIR BAGS
AIRBAG LIGHT REMAINS ON -WILL GO OUT AND THEN REAPPEAR . NEVER KNOW WHEN IT WILL GO OUT . REMAINS ON MOST OF THE TIME REGARDLESS OF CONDITIONS. SENIOR AND CANNOT AFFORD A MAJOR REPAIR BILL, AUTO COMPANY'S SHOULD BE LIABLE FOR REPAIRS OF FEDERAL MANDATED SAFETY EQUIPMENT. OUR GOVERNMENT HAS FAILED US AGAIN. CAR HAS NEVER BEEN DAMAGED OR ABUSED . NOW HAS 67000 MILES. IF A ACCIDENT OCCURS , WILL THE AIRBAGS I PAID FOR WORK? IF NOT, CONTACT MY LAWYER! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610093July 12, 2014
ENGINE, STEERING
I HAD JUST TURNED ONTO THIS ROAD, HAD NOT EVEN GONE A MILE. NO SPEED, NO BLACK MARKS, CAR SHUT DOWN RAN OFF THE ROAD AND HIT A TREE STUMP. TOTAL THE CAR. THE STEERING WHEEL WAS BENT ALMOST IN HALF. I HAVE PICTURES OF THE CAR. I GOT THIS CAR NEW, SO ALL MILES WE'RE PUT ON IT BY ME. I BROKE MY HIP, BACK, KNEE, DISLOCATED MY ELBOW, CRUSHED MY ANKLE AND FOOT. HAD A HEAD INJURY, A DEFLATED LUNG. I WAS IN THE HOSPITAL FOR TWO MONTHS AND A NURSING HOME FOR A MONTH. I HAVE HAD 14 SURGERIES. STILL NOT ABLE TO WORK OR DO A LOT OF THINGS FOR MY SELF. WITH THE RECALLS SHOWING THE ISSUES OF THE ENGINE SHUTTING OFF, I NEED THIS LOOKED INTO. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10609559July 10, 2014
SUSPENSION
VEHICLE HAD BAD SHIMMY AND EXTREME TIRE WEAR ON INNER EDGES AND OUTER EDGES. TOOK TO THE DEALER WHO ADVISED NEEDED A TIRE ROTATION AND AN ALIGNMENT KIT - BOTH OF WHICH WOULD BE A CUSTOMER PAY ITEM. I COMPLAINED TO THE SERVICE MANAGER THAT THIS WAS A FACTORY DEFECT IN THE VEHICLE CAUSING THE TIRE WEAR AND ALIGNMENT ISSUE. HE CONFIRMED MY STATEMENT BUT SAID EVEN HIS WIFE'S CAR HAS THE SAME ISSUE AND HE CAN'T GET IT COVERED BY GM AND HAD TO PAY OUT OF POCKET TO CORRECT THE SITUATION. I HAVE ROTATED THE TIRES PER THE MANUFACTURERS RECOMMENDATIONS, I PAID TO HAVE THE VEHICLE ALIGNED, AND I AM STILL WEARING THROUGH TIRES AT AN ALARMING RATE - CLOSE TO EVERY 16K-19K MILES. THE TIRES ARE BALD ON THE INNER AND OUTER EDGES, BUT HAVE TREAD IN THE MIDDLE. WE HAVE BEEN DIE-HARD CHEVROLET PURCHASERS, BUT THIS IS OUR LAST PURCHASE FROM GM UNLESS THEY STEP UP TO THE PLATE AND TAKE CARE OF THEIR MANUFACTURING DEFECTS AND CUSTOMERS. THIS IS A SAFETY RELATED ISSUE AS I HAVE NO TRACTION IN SNOW OR IN RAINY/SLIPPERY CONDITIONS. YOU CAN FEEL IT IN THE WAY THE CAR PERFORMS THAT IT IS NOT SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609744July 10, 2014
ELECTRICAL SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY, LATCHES/LOCKS/LINKAGES
MY DRIVERS SIDE DOOR LOCK I HAVE TO MANUALLY LOCK AND UNLOCK WITH KEY.. AND NOW PASSENGER SIDE BACK SEAT WHERE MY 2 YRS OLD SETS., THE LOCK ON HER SIDE SOMETIMES DOESN'T LOCK AND SHE CAN OPEN THE DOOR.. ALSO WHEN IT DOES LOCK I HAFTA CRAWL THRU FRONT SEAT INTO BACK AND PULL THE LATCH UP TO UNLOCK DOOR... ALSO I HAVE TO USE A SCREWDRIVER TO PUSH IN SOME SOLENOID ON MY SHIFTER TO GET MY CAR INTO GEAR.. IT SUCKS BIG TIME! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609012July 8, 2014
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT REAR PASSENGER DOOR FAILED TO UNLOCK AND THE DRIVER'S DOOR WOULD NOT LOCK. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000 AND THE CURRENT MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609104July 8, 2014
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MINE SEEMS TO HAVE THE SAME PROBLEMS AS MOST PEOPLE. TRACTION CONTROL. SERVICE AIRBAG, REDUCED ENGINE POWER LIGHTS COME ON. CAR DIES WHILE DRIVING ONCE THE LIGHTS COME ON. DOORS DON'T UNLOCK UNLESS IT'S DONE MANUALLY. MESSAGES FLASH ON MY READOUT OVER AND OVER AGAIN. TELLS ME TO CHECK TIRE PRESSURE ON EACH TIRE EVEN THOUGH THE PRESSURE IS FINE. DETECTS PASSENGER IN PASSENGER SEAT WHEN THERE IS NOTHING IN THE PASSENGER SEAT. RIDICULOUS! I AM NOT EVER BUYING ANOTHER ONE!! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608511July 7, 2014
STEERING, SUSPENSION
WHILE DRIVING HEARD A LOUD CLUNKING SOUND AS I TURN THE STEERING WHEEL. UPON INSPECTION, RIGHT HAND LOWER CONTROL ARM BUSHING FOUND TO BE DEFECTIVE. USING NHTSA DATABASE FOUND RECALL ON ONLY POLICE VEHICLES AND CANNOT GET ANSWER WHY ONLY THOSE VEHICLES WERE RECALLED AND NOT MINE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608296July 5, 2014
ELECTRICAL SYSTEM
WAS DRIVING DOWN THE INTERSTATE DOING AROUND 65 MILES AN HOUR IN HEAVY TRAFFIC WHEN THE TRACTION CONTROL LIGHT CAME ON FOLLOWED BY REDUCED ENGINE POWER AT THAT POINT THE CAR SHUT DOWN . AFTER GETTING THE CAR PULLED OVER TO THE SIDE OF THE ROAD IT WOULD NOT RESTART FOR ABOUT 5 MINUTES . THIS IS NOT THE ONLY PROBLEM WITH THE ELECTRICAL , THE DOOR LOCKS ALSO SEEM TO BE MALFUNCTIONING . THIS IS MY WIFES CAR AND SHE HAS SAID THIS HAS HAPPEN TO HER IN THE PAST . I HAVE ALSO DONE SOME RESEARCH ON THIS ON THE WEB AND HAVE SEEN TONS OF ISSUES WITH THESE PROBLEMS . WHAT IS IT GOIN TO TAKE FOR YOU TO TAKE ACTION ON THIS ISSUE ? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608109July 3, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE ACTUATORS IN ALL FOUR OF MY ELECTRIC DOOR LOCKS HAVE MALFUNCTIONED. THE CAR CAN ONLY BE UNLOCKED MANUALLY, WHICH IS A MAJOR ISSUE SINCE THE DRIVER DOOR IS THE ONLY ONE THAT WILL OPEN FROM OUTSIDE THE CAR WITH A KEY. WE HAVE THREE CHILDREN USING CAR SEATS WHICH MAKES IT IMPOSSIBLE TO REACH ONE OF THE DOORS FROM THE FRONT SEAT, SINCE ONE OF THE SEATS IS REAR FACING (BY LAW). THE CHILDREN ARE NOT CAPABLE OF UNLOCKING THE DOORS ON THEIR OWN OR UNBUCKLING THEIR OWN CAR SEAT RESTRAINTS. IF WE WERE TO NEED TO EVACUATE THE CAR IN AN EMERGENCY, IT WOULD TAKE ENTIRELY TOO LONG FOR ME TO HAVE TO CLIMB AROUND THE BACK SEAT TO TRY AND GET ALL OF MY CHILDREN UNRESTRAINED AND DOORS UNLOCKED. I HAVE SPOKEN WITH THE DEALERSHIP AND WAS TOLD THIS IS NOT A SAFETY ISSUE. THAT IS 100% INCORRECT. THIS IS MUCH MORE THAN A CONVENIENCE ISSUE. I HAVE ALREADY PAID TO HAVE THE FIRST ONE THAT WENT OUT REPAIRED, BUT AM QUITE SADDENED BY THE FACT THAT ALL THREE OF THE OTHER DOORS NEED THE SAME REPAIRS. PLEASE RECONSIDER RECALLING THESE MALFUCTIONING PARTS, BECAUSE THE SAFETY OF PASSENGERS IS AT STAKE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607671July 2, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
DRIVER DOOR LOCK DOES NOT LOCK/UNLOCK WITH KEY FOB INTERMITTENTLY. DRIVER DOOR ALSO DOES NOT UNLOCK WHEN CAR IS SHIFTED INTO PARK AND MUST BE UNLOCKED MANUALLY BY PULLING ON THE LOCK. THIS DOES POSE A SAFETY CONCERN WITH AN EVENT THAT WOULD CAUSE A NEED TO QUICKLY EVACUATE THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607672July 2, 2014
ENGINE, FUEL/PROPULSION SYSTEM
I HAVE NOTICED A SORT OF JERKING OR CHUGGING FEELING WHILE TRAVELING AT DIFFERENT SPEEDS AND DIFFERENT ENVIRONMENTS, SUCH AS HIGHWAY AND CITY. THE PROBLEM DOES SEEM TO BE WORSENING. THE SERVICE TECHNICIAN AT THE DEALERSHIP REFERRED TO THIS AS A "FISHBITE". I DID NOT SEEM TO REALLY NOTICE THE PROBLEM UNTIL REPAIR WAS MADE TO THE MANIFOLD AND CRANK CASE GASKETS, DUE TO A SEVERE OIL LEAK. THE DEALERSHIP DID LOOK INTO MY CONCERN FOR THE "FISHBITE", BUT A CODE WAS NOT FOUND AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. IS THIS A PRECURSOR TO THE OTHER COMPLAINTS INVOLVING LOSS OF POWER WHILE DRIVING? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607683July 2, 2014
ENGINE
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE REDUCED POWER WARNING MESSAGE AND THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE STALLED AND COULD BE RESTARTED. THE CONTACT MENTIONED THAT WHEN THE VEHICLE WAS RESTARTED, THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 51,070.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607036June 30, 2014
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRACTION CONTROL AND THE CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE BEGAN TO DECELERATE AND THEN STALLED. THE DEALER STATED THAT THE FAILURE WAS DUE TO THE ELECTRONICS IN THE ACCELERATOR PEDAL. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 100,630. UPDATED 08/11/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607044June 30, 2014
ENGINE, VEHICLE SPEED CONTROL
ACCELERATOR PEDAL POSITION SENSOR APP WENT OUT. AFTER CHECKING WITH SEVERAL CAR SERVICE DEPARTMENTS THEY SAID I SHOULD REPORT THIS. LOTS OF PEOPLE WITH THIS SAME CAR OUR HAVING THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607122June 30, 2014
AIR BAGS
2009 CHEVY IMPALA 2LT THE AIR BAG WARNING LIGHT HAS ILLUMINATED ON NUMEROUS OCCASIONS SINCE BUYING THE CAR NEW IN JANUARY 2010. CURRENTLY THE LIGHT HAS BEEN ON FOR 2 WEEKS STRAIGHT WITH YET ANOTHER DEALER VISIT SCHEDULED. THIS WARNING LIGHT WHEN ILLUMINATED RENDERS THE REST OF THE ELECTRONIC DISPLAY USELESS SINCE THE "SERVICE AIRBAG" DISPLAY NEVER GOES OFF. THE DEALER SERVICE DEPARTMENT HAS FAILED TO FIX THE PROBLEM SATISFACTORILY FOR THE PAST 4 YEARS DESPITE THE MULTIPLE TIMES WE HAVE HAD IT IN FOR THE AIR BAG WARNING LIGHT ISSUE. THE PROBLEM ALWAYS RETURNS AND THE LIGHT WILL STAY ON FROM SEVERAL MINUTES TO WEEKS. SOME OF THE EXPLANATIONS FOR RETURNING THE CAR TO US WITHOUT CORRECTING THE PROBLEM HAVE BEEN DOWNRIGHT RIDICULOUS. WE HAVE GREAT CONCERN ABOUT THE SAFETY OF DRIVING A VEHICLE WITH AN ONGOING AIRBAG WARNING LIGHT ISSUE. THE VEHICLE ONLY HAS 31,000 MILES ON IT AND HAS NEVER BEEN IN AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607172June 30, 2014
AIR BAGS
THE VEHICLE IS DISPLAYING "SERVICE AIR BAG" WITH A PICTURE ON THE DASH BOARD. I DROVE IT TO WORK TODAY AND IT'S STILL DISPLAYING THE SAME THING. CAN ANYONE TELL ME WHY AND IS THIS PART OF GM RECALL.I'M SCARED THAT IF SOMETHING HAPPEN WHILE I'M DRIVING OR HAVE MY KIDS IN THE VEHICLE WILL THIS PROTECT US OR HURT US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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