Chevrolet Impala Complaints (2004)

1,074 consumer complaints on file.

#10317934March 9, 2010
AIR BAGS
MY SHOE GOT JAMMED BETWEEN THE BRAKE AND FLOOR. MY CONCERN WAS I HAD A FRONT IMPACT AND I BELIEVE SOMETHING IS WRONG WITH AIR BAG. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10317983March 9, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 CHEVY IMPALA; SPEEDOMETER MISREADING, AND GAS GAUGE MALFUNCTION. MORE PREVALENT IN COLDER CONDITIONS. IT HAPPENS CONSTANTLY BUT OCCASIONALLY WORKS FINE. BEGAN MALFUNCTION IN SUMMER 2009. CONSEQUENCES- SPEEDING TICKETS. NOTHING DONE YET BECAUSE GM STATES THERE HAS BEEN AN INVESTIGATION AND THAT THE IMPALA DOES NOT FALL UNDER THE PARAMETERS OF THE PROBLEM SO THEY WILL NOT HELP. DEALER WANTS EXCESSIVE MONIES TO DO REPAIR IN COMPARISON TO INDEPENDENTS. THIS IS 1 OF 3 CHEVY VEHICLES IN MY FLEET AND ALL 3 ARE EXPERIENCING THE SAME PROBLEM. THE OTHER 2 ARE SILVERADOS. ALL BEGAN EXPERIENCING THE PROBLEM AT ABOUT 135,000 MILES. ALL ARE 2004 MODELS. HAVE FIXED 1 OF THE SILVERADOS IN ORDER TO DEAL WITH SPEEDING TICKET. THE OTHER SILVERADO SEEMS TO HAVE BEGUN FUNCTIONING CORRECTLY AFTER PARKING FOR SEVERAL DAYS IN WARM ENVIRONMENT. GM & THE DEALER STATED THAT THE VEHICLE IS BEYOND THE MILEAGE AGREEMENT AND THE IMPALA DOES NOT QUALIFY FOR ANY HELP. ITS SEEMS VERY COINCIDENTAL THAT 3 CHEVY VEHICLES OF THE SAME YEAR MAKE AND SIMILAR MILEAGE WOULD ALL EXPERIENCE THE SAME PROBLEM AROUND THE SAME TIME FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318046March 9, 2010
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
THE HEADLIGHTS ON MY 2004 CHEVY IMPALA RANDOMLY GO OUT AT NIGHT WITHOUT ANY WARNING. THIS SEEMS TO BE CAUSED BY A DEFECTIVE DIMMER SWITCH. THE ONLY WAY TO GET THE LIGHTS BACK ON IS BY ACTIVATING/FLICKING THE DIMMER SWITCH SO AS TO SWITCH BETWEEN HIGH/LOW BEAMS. NO SIGNIFICANT EVENTS LED UP TO THIS PROBLEM. IT APPEARED RANDOMLY AND WITHOUT ANY WARNING. THIS PROBLEM OCCURRED ROUGHLY ONCE EVERY TWO WEEKS THROUGHOUT SEVERAL MONTHS UNTIL THE DIMMER SWITCH HAD COMPLETELY FAILED. APPROXIMATELY HALFWAY THROUGH THE TIME PERIOD FROM ONSET OF THE PROBLEM UNTIL FAILURE OF THE SWITCH, THE SWITCH ITSELF BEGAN TO FEEL ODD. IT WOULD ALLOW THE HEADLIGHTS TO CHANGE BEAM WITHOUT ACTUALLY CLICKING INTO POSITION. DURING THE LATTER HALF OF THE FAILURE PERIOD, THE LIGHT FAILURE SEEMED CONSISTENT WITH THE IMPROPER OPERATION OF THE SWITCH. THE SWITCH NOW IS COMPLETELY FAILED WITH MY LIGHTS STUCK ON LOW BEAM. I CAN PULL BACK ON THE SWITCH TO ACTIVATE THE HIGH BEAMS, BUT THEY DO NOT REMAIN ON WHEN I RELEASE THE SWITCH. THE LIGHTS GO BACK TO LOW BEAM. I AM CURRENTLY IN THE PROCESS OF CHANGING THE SWITCH WHICH IS PROVING VERY COSTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318304March 9, 2010
ELECTRICAL SYSTEM
2004 CHEVROLET IMPALA SPEEDOMETER STOPPED WORKING PROPERLY. IT STICKS(DOES NOT RETURN TO 0 MPH WHEN STOPPED) AT THE CURRENT SPEED ON DECELERATION AND INCREASES READINGS FROM THE DECELERATION POINT. SO, CAR APPEARS TO GOING AT 60 MPH EVEN THOUGH IT IS MOVING SLOWLY IN TRAFFIC. CANNOT DETERMINE PROPER SPEED TO ADJUST SPEED TO SPEED LIMITS. MY CAR REGISTERED 120 MPH IN A SCHOOL ZONE, EVEN THOUGH I WAS TRYING TO MAINTAIN PROPER SPEED. THIS DEFECT MAKES THE DRIVER UNABLE TO DETERMINE ACTUAL SPEED VEHICLE IS MOVING AT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317278March 5, 2010
EXTERIOR LIGHTING
TOTAL HEADLIGHT FAILURE WHILE DRIVING AT 65 MPH ON U.S. HIGHWAY 287 NORTH OF FT COLLINS, CO. THE FAILURE OCCURRED WHEN CHANGING FROM LOW TO HIGH BEAMS ON THE HEADLIGHTS. THIS HAS HAPPENED MANY TIMES SINCE THE FIRST TIME LAST FALL BUT WE NOW HAVE THE FOG LAMPS ON SO WHEN THEY FAIL WE AT LEAST HAVE SOME LIGHT THOUGH IT IS MINIMAL. WE THEN HAVE TO FLIP THE HI-LO SWITCH SEVERAL TIMES TO GET THE LOW BEAMS BACK ON. THERE HAS BEEN OCCASION THAT AFTER WE GET THE HIGH BEAMS TO WORK AFTER A FEW MINUTES THEY WILL JUST GO OUT COMPLETELY. I HAVE RESEARCHED THIS PROBLEM ONLINE AND HAVE FOUND THERE ARE PROBABLY HUNDREDS OF PEOPLE THAT HAVE HAD SIMILAR PROBLEMS WITH THE MULTISWITCH GM USED ON 2000-2005 VEHICLES. THE COST TO REPLACE THIS SWITCH IS OUTRAGEOUS $300.00- $600.00 SO I'M SURE THERE ARE A LOT OF VEHICLES ON THE ROAD THAT POSE A HAZARD DUE TO THIS FAULTY SWITCH. MY GIRLFRIEND WHO OWNS THIS CAR LIVES ON A NARROW WINDING MOUNTAIN ROAD AND HAS HAD THESE HEADLIGHT FAILURES IN THE MIDDLE OF CURVES AND IT IS VERY SCARY FOR HER AND PASSENGERS. IF YOU COULD INVESTIGATE THIS SITUATION I WOULD GREATLY APPRECIATE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316893March 4, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING 30 MPH ALL OF THE LIGHTS ON THE INSTRUMENTAL PANEL, HEADLIGHTS AND REAR LIGHTS SHUT OFF. HE THEN PULLED OVER TO CHECK AND REPLACE THE FUSES. THE FUSES BLEW OUT AGAIN IMMEDIATELY AFTER HE DROVE A FEW MILES. THE DEALER DIAGNOSED THE FAILURE AND STATED THAT THERE WAS NOTHING WRONG. A DIFFERENT DEALER STATED THAT SOMEONE TAMPERED WITH THE LIGHT SWITCH AND IT WAS REPAIRED. THE FAILURE MILEAGE WAS 70000 AND THE CURRENT MILEAGE WAS 80000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316359March 3, 2010
FUEL SYSTEM, OTHER, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER ON MY CAR HAS DECIDED TO READ WHATEVER IT WANTS AND IT WILL STOP AT WHATEVER SPEED. NOW THE TEMPERATURE GAUGE HAS STARTED DOING THE SAME THING. THIS STARTED HAPPENING AROUND 65K MILES. HAVE FOUND THAT THIS CAR HAS THE SAME STEPPERS IN THE INSTRUMENT CLUSTER THAT WAS ON A RECALL FOR ANOTHER VEHICLE. HAVE ALSO FOUND MANY OTHER COMPLAINTS ABOUT SPEEDOMETER GOING HAYWIRE. THIS IS A SEVERE SAFETY ISSUE DUE TO NOT KNOWING HOW FAST OR SLOW YOU ARE GOING IN A RESIDENTIAL AREA OR ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316374March 3, 2010
ELECTRICAL SYSTEM
CHEVROLET 2004 IMPALA SPEEDOMETER QUIT WORKING AND MANUFACTURER DOES NOT FIX ALTHOUGH I AM CERTAIN IT IS A MANUFACTURING ISSUE. SPEED CAN NOT BE MONITORED SO IS A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315576March 2, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE DRIVER STATED THAT HIS SPEEDOMETER MALFUNCTIONED WHILE DRIVING 65 MPH IT INDICATED THAT HE WAS DRIVING 5 MPH. THE VEHICLE WAS PURCHASED 3 MONTHS AGO AND THE FAILURE HAS OCCURRED 3 TIMES. HE HAS CONTACTED THE DEALER AND TAKEN THE VEHICLE IN TO BE REPAIRED; HOWEVER, THE DEALER STATED THAT HE COULDN'T OFFER ANY ASSISTANCE SINCE IT WAS WORKING WHEN THE VEHICLE WAS PURCHASED. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315843March 2, 2010
ELECTRICAL SYSTEM
2004 CHEVY IMPALA SS CLUSTER MALFUNCTION. SPEEDOMETER NOT WORKING, UNABLE TO KNOW HOW FAST I AM GOING. NO RECALL AS OF YET. SEEMS TO BE A COMMON PROBLEM WITH CHEVY VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312335February 20, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I OWN A 2004 CHEVY IMPALA AND THE INSTRUMENT CLUSTER HAS FAILED. MY SPEEDOMETER DOES NOT WORK AND THE TEMPERATURE GAUGE SHOWS THAT MY CAR IS RUNNING HOT EVEN THOUGH IT IS NOT. APPARENTLY THIS IS A COMMON ISSUE WITH GM AND GMC VEHICLES. IN 2007 A CLASS ACTION LAWSUIT WAS FILED AGAINST HIS COMPANY IN REGARDS TO THEIR TRUCKS WITH FAILED INSTRUMENT CLUSTERS. THE PLAINTIFFS DID WIN AND THERE WAS A RECALL IMPLEMENTED. THESE ARE WEBSITES THAT I FOUND THAT PERTAIN TO FAILURE IN THE INSTRUMENT CLUSTER IN 2004 CHEVY IMPALAS. HTTP://WWW.ALLWORLDAUTO.COM/COMMENTS/2004_CHEVROLET_IMPALA_COMMENTS_AND_COMPLAINTS_C8-91-2004-409-1.HTML HTTP://WWW.CARCOMPLAINTS.COM/CHEVROLET/IMPALA/2004/ELECTRICAL/ELECTRONIC_GAUGE_CLUSTER_MALFUNCTION.SHTML HTTP://WWW.AUTOMOTIX.NET/AUTOREPAIR/CAR_PROBLEMS/474044-COMPLAINT/ HTTP://WWW.INSTRUMENTCLUSTERS.COM/. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311678February 18, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 CHEVROLET IMPALA SPEEDOMETER QUIT WORKING. IT STARTED REGISTERING A HIGHER SPEED THAN THE SPEED I WAS ACTUALLY DRIVING. IT SHOWED 90 MPH WHEN I WAS STOPPED. THE SPEEDOMETER THEN BEGAN TO CLIMB AS I DROVE A FEW CITY BLOCKS. IT FINALLY CAME TO A STOP AT THE NEUTRAL LETTER. I CALLED MY LOCAL DEALER AND HE SAID THEY HAVE BEEN SEEING THIS PROBLEM. HE SAID THAT THE CLUSTER WAS DEFECTIVE AND IT WOULD COST APPROX. $500 TO REPLACE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311715February 18, 2010
ELECTRICAL SYSTEM
SPEEDOMETER STICKS OR SHOWS INACCURATE SPEED. DEALERSHIP SAYS INSTRUMENT CLUSTER NEEDS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311875February 18, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I OWN A 2004 CHEVROLET IMPALA. THE DAY I BOUGHT THE CAR (MAY 2008) THE TACHOMETER WENT BEZERK. SHORTLY THEREAFTER WHILE DRIVING I NOTICED MY SPEEDOMETER DECIDED TO DO THE SAME THING. I CANNOT TELL HOW FAST I AM GOING OR HOW THE ENGINE IS PERFORMING. THIS FAILURE HAPPENS OFTEN AND IS A CAUSE FOR CONCERN. THE DEALERSHIP REFUSED TO REPLACE THE PART AND QUOTED ME OVER $600 DOLLARS TO HAVE THE PART REPLACED. THIS PRICE IS ABSURD AND I HAVE SINCE BEEN RESEARCHING WAYS TO CORRECT THE PROBLEM ON MY OWN. THIS SEEMS TO BE A FAIRLY STANDARD PROBLEM WITH THESE MAKE AND MODEL VEHICLES AND SOMETHING NEEDS TO BE DONE TO PREVENT SERIOUS ACCIDENT/INJURY DUE TO THIS FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311516February 17, 2010
ELECTRICAL SYSTEM
2004 CHEVY IMPALA MY WIFE AND KIDS ARE DRIVING TO FLORIDA AND THE SPEEDOMETER GOES OUT. NOW IF YOU ARE DRIVING FROM MICHIGAN TO FLORIDA AND HAVE NO IDEA AT MIDNIGHT HOW FAST YOU ARE GOING- THAT IS A HUGE SAFETY PROBLEM. FROM LOOKING ON THE WEB THIS SEEMS TO BE A VERY COMMON PROBLEM WITH THESE VEHICLES. RECALL ON THIS WOULD BE GREAT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310730February 16, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TRAVELING ON A DANGEROUS STRETCH OF HIGHWAY, MY SPEEDOMETER MALFUNCTIONED. IT REGISTERED ME AS GOING 90 MILES PER HOUR. AFTER SEVERAL CLOSE CALLS, AS CONDITIONS WERE ICY, I JUDGED A SAFE SPEED AND PULLED OVER AT THE NEXT SAFEST SPOT ON THE ROAD. MY SPEED GAUGE DID NOT RESET TO 0 MPH AS NORMAL, BUT STOPPED AT 50 MPH. NOW MY GAS GAUGE AND TEMP GAUGE MALFUNCTION AS WELL, LEAVING ME NO WAY OF KNOWING HOW MUCH FUEL IS IN MY VEHICLE. RESEARCHING THIS PROBLEM, I NOTICED MANY OTHER COMPLAINTS TO THIS ISSUE. CONTACTING THE MANUFACTURER, I WAS INFORMED MY WARRANTY IS EXPIRED AND THEY HAVE NO OBLIGATION TO FIX THE SAFETY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310804February 16, 2010
ELECTRICAL SYSTEM
SPEEDOMETER DOES NOT WORK! SHOWS THAT I AM GOING 130MPH, THEN 60 WHEN PARKED. DEALER SAY NO RECALL EVEN THOUGH MY HUSBANDS TRUCK HAD THE SAME PROBLEM AND THEY RECALLED THE PART IN THE SILVERADO. $500 TO FIX. THIS NEEDS TO BE RECALLED!!! I AM READING HUNDREDS OF COMPLAINTS ON THE IMPALA FOR THE SAME THING. MY 21 YEAR OLD DAUGHTER IS DRIVING THIS CAR ON THE HIGHWAY EVERY DAY..VERY DANGEROUS!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310846February 16, 2010
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT WAS DRIVING ON NORMAL ROAD CONDITIONS. THE SPEEDOMETER DISPLAYED AN INACCURATE READING. THE FAILURE OCCURRED AT ANY GIVEN SPEED RATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE FAILURE WAS CONTRIBUTED TO THE INSTRUMENT PANEL CLUSTER. THE VEHICLE WAS PREPARED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310448February 15, 2010
ELECTRICAL SYSTEM
THE SPEEDOMETER HAS GONE HAYWIRE. SOMETIMES IT SAYS I AM DOING 0MPH AND AT OTHER TIMES IT SAYS I AM GOING 120 MPH. CAN NOT GET AN ACCURATE READ ON THE SPEEDOMETER. THE SAME CAN BE SAID FOR MY FUEL GAUGE AND COOLANT TEMPERATURE READINGS. THE PANELS ARE NOT WORKING PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308278February 10, 2010
SERVICE BRAKES, HYDRAULIC
HAVE CHANGED ROTORS MULTIPLE TIMES, AFTER ABOUT A MONTH WHEN BRAKING AT HIGH SPEEDS 45MPH OR HIGHER, CAR SHAKES FROM PULSATING BRAKES. IN WET WEATHER MAKES THE CAR A LITTLE UNCONTROLLABLE DEALER SAYS OH ITS HOW IT IS, GM IS AWARE BUT THEY DON'T FEEL IT IS A REAL ISSUE. THIS AMONG THE INABILITY OF THE HEATING SYSTEM TO WORK FOR MORE THAN A YEAR BEFORE ITS COMPONENTS NEED TO BE REPLACED IS RIDICULOUS. I HAD BEEN A LOYAL GM CUSTOMER. SO SORRY WONT BE ANYMORE THIS IS INSANE TO PAY THIS MUCH FOR A VEHICLE AND IT HAVE THIS MANY ISSUES SINCE PURCHASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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