Chevrolet Impala Complaints (2009)

824 consumer complaints on file.

#10641768October 6, 2014
ELECTRICAL SYSTEM, SEATS, AIR BAGS
WE PURCHASED A USED 2009 CHEVY IMPALA AROUND FEBRUARY 2014. WITHIN A WEEK OF DRIVING IT WE STARTED HEARING A LOUD CLICKING NOISE ANYTIME WE UNLOCKED THE DOORS OR CUT ON THE HEAT BUT EVERYTHING SEEMED TO BE WORKING FINE SO WE JUST DEALT WITH NOISE. I DID LOOK ONLINE ONLY TO FIND TONS OF PEOPLE WITH THE SAME PROBLEM AND I ALSO HAD MULTIPLE FRIENDS WHO SAID NEARLY EVERY IMPALA LIKE MINE THEY HAD BEEN IN MADE THAT SAME NOISE, WOW! SERIOUSLY? BUT ME BEING THE CHEVY LOVER, I JUST SAW IT AS A MINOR ISSUE MAYBE MISSED IN PRODUCTION BUT NOT REALLY A SAFETY HAZARD. THEN A COUPLE OF MONTHS LATER THAT SEEMS TO HAVE WENT AWAY BUT NOW IT TAKES ABOUT 2 MINUTES TO GET THE AC TO SWITCH FROM DEFROST TO BLOWING OUT OF THE DASH VENTS. YOU CAN STILL HEAR IT ON, BUT IT DOESN'T ACTUALLY START BLOWING FOR ABOUT 2 MINUTES. STILL, NOT A BIG DEAL. THEN I WAS DRIVING ABOUT 15MPH(NEAR A SCHOOL) WHEN A LOW OIL PRESSURE POWER OFF ENGINE LIGHT CAME ON AND WENT OFF QUICKLY, I PULLED OVER AND CUT THE CAR OFF AND BACK ON, NO MORE ISSUES. A FEW DAYS LATER MY SERVICE AIR BAG LIGHT STARTED COMING ON RANDOMLY, HMM, SO IF THAT LIGHT IS ON WILL MY AIR BAGS DEPLOY IF NEEDED? NOT SURE... THEN I GET ALARMS THAT SOMEONE IN THE PASSENGER SEAT WAS NOT BUCKLED IN, BUT THERE WAS NO ONE IN THE PASSENGER SEAT. THEN MY CAR STARTS CUTTING OFF RANDOMLY WHILE I'M DRIVING. THIS MORNING I BACKED OUT OF MY DRIVEWAY AND IT JUST CUT OFF LEAVING ME IN THE MIDDLE OF THE STREET FOR A FEW MINUTES WITH NO WAY FOR OTHER CARS TO GET AROUND ME.... IT WOULD HAVE BEEN TERRIBLE IF I WAS PULLING OUT AND ANOTHER CAR SPED AROUND THE CORNER. THEN THERE IS A RECALL NOTICE SENT TO ME STATING I SHOULD REMOVE EVERYTHING FROM MY KEY DUE TO IGNITION FAILURE RECALL. I SAW ON CBS YOU COULD REQUEST A FREE LOANER VEHICLE UNTIL PARTS CAME IN BUT THE DEALER ONLY OFFERED ME A RENTAL AT 300/WK.WOW, THANKS GM FOR CARING ABOUT OUR SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641198October 3, 2014
SUSPENSION
I HAVE HAD TO REPLACE THE TIRES ON THIS CAR FOR THE THIRD TIME,THIS CAR HAS 30,000 MILES AND SHOULD NOT HAVE HAD TO HAVE TIRES 3 TIMES.THERE SEEMS TO BE QUITE A LOT OF 2009 IMPALAS WITH THIS PROBLEM.THE FRONT TIMES WEAR ON THE OUT SIDE AND INSIDE.THE BACK TIRES ARE LIKE NEW.THE FIRST SET OF TIRES HAD 10,000 MILES ON THEM, THE SECOND SET HAD 12,000 MILES ON THEM.THE DEALER REPLACED THE FRONT TIRES THE FIRST TIME AFTER A LOT OF ARGUMENT .I HAVE FOUND 37 COMPLAINTS ABOUT THIS PROBLEM. GM HAS REPAIRED THE PROBLEM ON THE 2009 IMPALA POLICE CARS,SO THAT IS AN ADMISSION OF A PROBLEM.THEY HAVE NOT EXTENDED THIS FIX TO THE OTHER BUYERS OF THE 2009 IMPALAS.MY CAR ALSO HAD SEVERAL RECALLS FOR OTHER PROBLEMS. I AM NOW WAITING FOR THE IGNITION REPAIR TO BE FIXED. I HAVE BEEN A GM BUYER FOR OVER 40 YEARS AND THIS IS SO FRUSTRATING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640839October 2, 2014
ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING I KEEP GETTING MESSAGE STATING REDUCE ENGINE POWER AND THE CAR WILL START SKING AND LOWERING SPEED. THERE ALSO IS ELECTRICAL PROBLEMS ALL THE TIME WITH A ANY REASON AND THEN THEY WILL START WORKING AGAIN. I EVEN GOT PULLED OVER ONCE OVER THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640514October 1, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE DEALER STATED THAT THE PARTS SHOULD ARRIVE AT THE END OF OCTOBER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638945September 30, 2014
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM
2009 CHEVROLET IMPALA. CONSUMER STATES HE IS HAVING TROUBLE WITH THE DOOR LOCK ACTIVATOR. *TGW THE CONSUMER STATED HE HAD TO MANUALLY LOCK AND UNLOCK THE REAR DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639784September 29, 2014
TRACTION CONTROL SYSTEM, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 60 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED AND THE ENGINE STALLED. THE CONTACT MANAGED TO MERGE OVER TO THE EMERGENCY LANE. AFTER MULTIPLE ATTEMPTS THE VEHICLE RESTARTED AND WAS TAKEN TO A DEALER FOR A DIAGNOSIS OF THE FAILURE. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE AND ACCELERATOR PEDAL NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE APPROXIMATE MILEAGE WAS 10,600. UPDATED 11/21/14*CN UPDATED 5/7/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639963September 29, 2014
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE DOORS FAILED TO UNLOCK AUTOMATICALLY AFTER THE VEHICLE WAS SHIFTED INTO PARK AND TURNED OFF. THE CONTACT AND THE PASSENGERS HAD TO MANUALLY UNLOCK THEIR DOORS TO EXIT THE VEHICLE. THE FAILURE PERSISTED FOR THREE MONTHS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. UPDATED 11/20/14*CN THE CONSUMER STATED THE REPAIR WOULD COST APPROXIMATELY $300.00 PER DOOR. UPDATED 5/5/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639570September 27, 2014
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
THE VEHICLE STARTED TO BEEP AND GAUGES DIDN'T WORK THEN WORK. THE GAUGES WENT BACK AND FORTH. THE LOCKS LOCKED AND UNLOCKED. I STARTED TO DRIVE AND DIDN'T KNOW HOW FAST I WAS GOING BECAUSE THE SPEEDOMETER DIDN'T WORK. THE ENGINE SEEMED TO WORK HARDER TO REACH HIGHWAY SPEED. WHEN I TURNED THE CAR OFF, THE STABILITRAK LIGHT CAME OFF BUT CHECK ENGINE LIGHT CAME ON. I TOOK THE CAR TO THE DEALER AND THEY CLEARED THE CODES FOR THE CHECK ENGINE LIGHT BUT COULDN'T FIND WHAT CAUSED THE STABILITRAK LIGHT TO COME ON. THEY TOOK THE ELECTRICAL HARNESS OFF AND PUT ELECTRICAL GREASE ON TO KEEP MOISTURE OUT. THAT DIDN'T SOLVE THE PROBLEM. I STILL HAVE THE STABILITRAK LIGHT TO COME ON AND GAUGES NOT TO WORK. NOW, IT HAPPENS WHEN I AM DRIVING. I FEEL THAT SOMEDAY THIS WILL HAPPEN AND HAVE NO CONTROL OF MY VEHICLE BECAUSE ONE TIME I FELT THE POWER STEERING TO GO BUT COME BACK RIGHT AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639348September 26, 2014
ELECTRICAL SYSTEM, AIR BAGS, SEAT BELTS
SERVICE AIRBAG WARNING LIGHT IS ON FOR NO REASON. I SEE TODAY THAT THERE IS AN ELECTRICAL SHORT IN THE 2014 AIR BAG WARNING SYSTEM. I THINK THE PROBLEM IS BIGGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639256September 26, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639056September 25, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE MAKING A RIGHT HAND TURN, THE VEHICLE STALLED WITHOUT WARNING. ALSO, THE CONTACT MENTIONED THAT WHEN THE VEHICLE WAS RESTARTED, THE TRANSMISSION WOULD ONLY SHIFT INTO REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION SENSOR NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638605September 24, 2014
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I HAVE GOTTEN THE BLEND DOOR / AIR DOOR ACTUATOR CHANGED ABOUT 8 OR 9 MONTHS AGO. ONCE THE UNLOCK BUTTON IS PRESSED THE TICKING NOISE BEGINS TO GO ,OFF IT MAY GO FOR 3 MINUTES OR LONGER BUT IT WILL EVENTUALLY STOP, I THOUGHT IT WAS JUST MY CAR HAVING AN ISSUE BUT WHEN I DID SOME RESEARCH I DISCOVERED THAT IT'S ALOT OF IMPALAS ON OTHER IMPALAS AS WELL EVEN BY WORD OF MOUTH PEOPLE HEAR THE NOISE AND SOME PEOPLE HAVE STATED THAT THEIR CAR USE TO MAKE THE SAME NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10636881September 24, 2014
TRACTION CONTROL SYSTEM
2009 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO TRACTION CONTROL PROBLEMS. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638765September 24, 2014
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, WHEELS
WHILE DRIVING, I GOT TO ABOUT 60MPH AND THE TRACTION CONTROL AS WELL AS TIRE PRESSURE LIGHT CAME ON AND ENGINE POWER REDUCE. I DROPPED TO 40-45MPH THEN SYSTEM SAID ENTERING TROTTLE MODE AND VEHICLE CUT IN ROAD. I PULLED OVER, TURNED IGNITION OFF AND WAITED 2 OR 3 MINUTES THEN I WAS ABLE TO RESTART VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638366September 23, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. AN ABNORMAL NOISE WAS ALSO HEARD WHEN THE VEHICLE WAS STARTED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART WAS UNAVAILABLE AND, UNTIL THE CONTACT RECEIVED A SECOND LETTER, THE VEHICLE WOULD NOT BE SERVICED. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638231September 22, 2014
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC), ENGINE, TRACTION CONTROL SYSTEM
WAS DRIVING WHEN THE TRACTION CONTROL LIGHT CAME ON AND MESSAGE CAME ACROSS SAYING SERVICE TRACTION CONTROL: THEN CHECK ENGINE LIGHT STARTED FLASHING RAPIDLY AT THE SAME TIME. FOLLOW BY A VERY LOUD KNOCKING NOISE FROM THE ENGINE. THEN SPEED WOULD NOT ACCELERATE. TURNED ON FLASHERS AND COASTED INTO PARKING LOT. VEHICLE HAD TROUBLES RESTARTING AND WOULD NOT MOVE. STEERING WHEEL WAS HARD TO TURN. TRIES TO DIE WHILE IDLING AFTER YOU GET IT TO START. DID DIAGNOSTICS AND CODE P0300 RANDOM MISFIRE DETECTION POWER TRAIN UNABLE TO ESTABLISH A LINK TO THE VEHICLE. FUEL SYSTEM 2 IS OL, LIFT AT 0%, SPARK PLUG 13.5, FUEL LEVEL LOW 38.8, ECU 14.417, LOW ACCELERATION. CONTACTED LOCAL CHEVY DEALERSHIP AND WAS TOLD IT WILL COST $35 TO TOW IT TO THEIR SHOP AND ABOUT $85 JUST TO RUN A DIAGNOSTIC ON THEIR MACHINE. IF IT IS A LIFTER THE COST WILL BE OVER $700 TO GET FIXED. I PURCHASED THIS AUTOMOBILE IN AUGUST 2013 AND HAVE JUST HAD IT A YEAR. SO NOW I HAVE A CAR PAYMENT ON A CAR THAT DOESN'T RUN. I BOUGHT IT AT WK MOTORS IN SEDALIA, MO. THIS IS THE SECOND TIME THIS CAR HAS HAD ISSUES AND WITHOUT A WARRANTY THE DEALERSHIP WONT DO ANYTHING!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637889September 21, 2014
ENGINE, SERVICE BRAKES, STEERING
I WAS DRIVING MY CAR INTO A SERIES OF TURNS AT APPROXIMATELY 45 MILE PER HOUR WHEN IT SEEMED I LOST ENGINE POWER RAPIDLY AND THE CAR DECREASED SPEED TO APPROXIMATELY 20 MILE PER HOUR I COULD NOT ACCELERATE. I COULD BARELY STEER AND BRAKING WAS REALLY DIFFICULT. I MANAGED TO GET THE CAR OFF OF THE ROAD WHERE IT SET FOR APPROXIMATELY A MINUTE OR TWO BEFORE IT WOULD RESTART. I CONTACTED GM AND MY DEALERSHIP AND DID NOT GET A SATISFACTORY ANSWER EITHER PLACE. THIS IS EXACTLY WHAT MY RECALL LETTER DESCRIBES YET I WAS TOLD THAT MY ISSUES WERE NOT DUE TO THE RECALL. I AM GREATLY DISAPPOINTED TO BE PAYING FOR A VEHICLE THAT IS NOT SAFE FOR ME TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637427September 19, 2014
POWER TRAIN
I WAS DRIVING APPROX. 55 MPH WHEN THE SERVICE TRACTION CONTROL AND ENGINE POWER REDUCED WARNING LIGHT CAME ON. I FELT THE CAR POWER DOWN SOME AND MADE IT HOME SAFELY. AFTER READING THE COMPLAINTS HERE, I AM SCARED TO DRIVE MY CAR. THIS IS THE CAR I DRIVE MY KIDS IN EVERYDAY. THERE IS OBVIOUSLY A PROBLEM HERE AND A RECALL NEEDS TO BE ISSUED. I HAVE MY CAR SERVICED REGULARLY SO I AM NOT A NEGLECTFUL CAR OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637436September 19, 2014
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT ALSO STATED THAT THE KEY WAS ABLE TO TURN IN THE IGNITION BUT FAILED TO RELEASE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637017September 17, 2014
AIR BAGS, ENGINE
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ENGINE FAILED TO START. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. IN ADDITION, THE CONTACT STATED THAT ALTHOUGH THE VEHICLE HAS NEVER BEEN INVOLVED IN A CRASH THE AIR BAGS HAD TO BE REPLACED A TOTAL OF ELEVEN TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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