Chevrolet Impala Complaints (2007)

627 consumer complaints on file.

#10328572May 3, 2010
SUSPENSION:REAR
I HAVE A 07 CHEVY IMPALA SS. I REPLACED THE TIRES SEPT 28, 2009, HAD THEM ROTATED AT A GM DEALER IN JAN 10 WHEN I GOT AN OIL CHANGE. MY HUSBAND WAS DOING SOME BRAKE WORK 2 WEEKS AGO AND NOTICED MY TIRES WERE COMPLETELY BALD ON THE INSIDE EDGES. AFTER RESEARCHING THE ISSUE, MY CAR HAS A MANUFACTURERS DEFECT (TSB # 08032) AND GM ENGINEERS CREATED A CAMBER FIX KIT FOR THE ISSUE BUT GM WILL ONLY PAY FOR REPAIRS IF THE CAR IS CODED AS A "POLICE VEHICLE". I WAS ON HOLD FOR OVER AN HOUR IN AN HOUR AN A HALF CONVERSATION WITH CHEVY CUSTOMER SERVICE THIS WEEK. THEY TOLD ME THEY WOULD DOCUMENT IT BUT BASICALLY SORRY FOR YOUR LUCK. I ASKED FOR A MANAGER AND AFTER A 3 MINUTE CONVERSATION SHE HUNG UP ON ME SAYING SHE WOULD NOTE MY CASE AS "DISSATISFIED" BUT THERE WAS NOTHING ELSE THEY WOULD DO. SHE SAID ALL I COULD DO WAS CONTACT NHTSA AND PLACE A COMPLAINT. I DON'T BELIEVE GM IS STANDING BEHIND THEIR PRODUCT AS THEIR NEW TV AD ELUDES WHEN THEY KNOW THERE IS A PROBLEM, FIX IT FOR THEIR FLEET CUSTOMERS, BUT REFUSE TO HELP THE AVERAGE CITIZEN. FROM REVIEWING THE COMPLAINT SITE MANY OTHERS HAVE HAD THE SAME ISSUE WITH THEIR IMPALA. GM WON'T HELP THE AVERAGE CITIZEN FIX THIS MANUFACTURERS DEFECT UNLESS A RECALL IS ISSUED; THESE WERE THE WORDS OF THE CUSTOMER CARE REP I SPOKE WITH. PLEASE REVIEW ALL THE COMPLAINTS ON THIS ISSUE, REQUEST GM PROVIDE THEIR COMPANY STATS ON THE FLEET VEHICLES THEY'VE FIXED, AND ISSUE A RECALL FOR THIS ISSUE. THIS SHOULD HAVE BEEN COVERED AS MY CAR IS UNDER FULL WARRANTY AT THIS TIME BUT THEY LOOK AT THIS ISSUE AS AN ALIGNMENT ISSUE NOT A REAR SUSPENSION ISSUE (WHICH IS WHAT IT IS) TO GET THEMSELVES OUT OF PAYING FOR THEIR MISTAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328525April 30, 2010
TIRES, SUSPENSION
2007 CHEVROLET IMPALA. PREMATURE TIRE WEAR*CW THE CONSUMER ALSO HAS ANOTHER COMPLAINT WITH A DIFFERENT VEHICLE. ODI # 10334853. UPDATED 06/04/10.*JB THE CONSUMER IS REQUESTING AN INSPECTION OF THE VEHICLE. HE WOULD LIKE THE STRUTS AND FRONT END TO BE INSPECTED. UPDATED 08/12/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325051April 12, 2010
ENGINE AND ENGINE COOLING
2007 CHEVROLET IMPALA HAS STRONG ODOR (SKUNK-LIKE SMELL) THAT RADIATES FROM THE VEHICLE'S INTERIOR WHEN THE OUTSIDE CLIMATE BEGINS TO WARM UP. GM ISSUED A TSB (#08-08-110-019) FOR THE PROBLEM, BUT WILL NOT REPAIR VEHICLES THAT ARE OUT OF WARRANTY. THE PROBLEM PERTAINS TO INCORRECT PARTS (A RUBBER BRAKE BOOSTER BOOT AND INSTRUMENT PANEL INSULATOR PAD) INSTALLED IN VEHICLES BETWEEN JANUARY 1 2007 AND MARCH 1 2007 THAT EMIT THIS ODOR. THE SMELL IS SO SEVERE AT TIMES THAT IT CAUSES SEVERE HEADACHES AND NAUSEA TO THE VEHICLES OCCUPANTS. ON SEVERAL OCCASIONS, THE CAR HAD TO BE STOPPED AND ALL OCCUPANTS EXIT WHILE THE CAR "AIRED-OUT". SURELY, STRONG CHEMICALS ARE BEING DISBURSED IN A SMALL SPACE THAT IS MAKING PEOPLE SICK AND GM NEEDS TO ADDRESS THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322765March 30, 2010
SUSPENSION, POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING, SUSPENSION:FRONT, SUSPENSION:REAR, TIRES, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
I PURCHISED THIS CAR IN APRIL OF '08 AND IT HAS BEEN FAILING SINCE I BOUGHT IT. THERE IS A VIBRATION WHILE RIDING IN THE CAR THAT MAKES YOUR BODY BOUNCE. THE DEALER STATES THEY DON'T FEEL IT, BUT I HAVE CRONIC BACK PAIN FROM IT. I HAVE HAD IT AT THE DEALER SEVERAL TIMES AND NO FIX. I TOOK IT TO AN ALINEMENT SHOP THEY TOLD ME THAT THE STUTS WERE SET OUT FROM THE FACTORY SO THE TIRES DON'T HIT THE GROND FLAT LIKE THEY SHOULD. THE PROBLEM CAUSES MY TIRES TO SLIP OUT OF BALANCE CONSTANTLY MAKING THE VIBRATION WORSE. MY WINDSHIELD AND DASH BOTH MAKE CRAKING NOISES NOW FROM ALL THE VIBRATION IN THE CAR. IT MAKES FOR A VERY UNCOMFORTABLE RIDE. I AM ON MY 3RD SET OF TIRES AT 28.300. THE BRAKES DON'T WORK PROPERLY, THE DEALER HAS TURNED THE ROTORS TWICE FOR WARPING. NOW THEY ARE GROOVED AND THEY TELL ME THAT "IT'S NORMAL" AND I DON'T HAVE THE NORMAL STOPING POWER I SHOULD. THE POWER STERING SQUIELS, BUT THEY CAN'T HEAR IT. THE FRONT END HAS A BANGING NOISE WHEN GOING OVER BUMPS,"THEY DON'T HEAR",BUT I CAN FEEL IT IN THE FLOOR BOARD WHEN IT HAPPENS. THE CAR IS SLUGGISH WHEN EXCELERATING,"NO PROBLEM FOUND". THE FUEL ECONEMY HAS DECREASED AS WELL. WHILE ON AN INCLINE THE CAR ROLES BACKWARD LIKE A STANDARD,"IT'S NORMAL" I HAVE NEVER HAD A CAR DO THAT WITHOUT THE TRANY BEING BAD. WHEN STOPED AT A LIGHT THE TRANY TAKES A COUPLE OF SECONDS TO REENGAGE FOR TAKE OFF. TPS REPEATED PROBLEMS NOT WORKING POPERLY. THE CARS HANDLING IS VERY POOR IN THE RAIN,SNOW,OR ICE. THE MUFFLER SYSTEM HAS A LEAK AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322480March 27, 2010
TRACTION CONTROL SYSTEM, UNKNOWN OR OTHER
1. CONSTANT FISHTALING WHEN DRIVING 2. SINCE VEHICLE WAS PURCHASED 3. REPAIRED BY QUALIFIED AUTO REPAIR SHOP, SINCE NO GM DEALER NEARBY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321072March 19, 2010
STEERING
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH AND DETECTED THAT BOTH REAR TIRES WERE COMPLETELY DEFLATED. A WHEEL ALIGNMENT FAILURE CAUSED DAMAGE TO THE TIRES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE REAR PASSENGER AND DRIVER SIDE TIRES WERE REPLACED WITH A WHEEL ALIGNMENT SERVICE PERFORMED ON THE VEHICLE. THE COST OF THE SERVICE REPAIR WAS $500. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320197March 16, 2010
AIR BAGS:FRONTAL
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). I WAS INVOLVED IN A FRONTAL IMPACT ACCIDENT YESTERDAY GOING APPROX.. 35MPH AND MY AIRBAG DID NOT DEPLOY. I SUSTAINED INJURIES TO MY LEFT SIDE OF MY NECK, SHOULDER, ARM AND BACK AS I TOOK THE FULL IMPACT OF THE CRASH WITH MY BODY. I HAD MY SEATBELT ON, THANK GOD. I HAVE A 2007 CHEVY IMPALA THAT I BOUGHT FROM ENTERPRISE IN 2007. I JUST SAW AN ARTICLE FROM 8/2009 WHERE SUITS ARE BEING RAISED AGAINST ENTERPRISE REGARDING 2006-2008 CHEVY IMPALAS AND AIRBAGS WHOSE SEVENTH VIN NUMBER IS A 5. CAN YOU TELL ME IF I HAVE CAUSE FOR CONCERN? [XXX] *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10320020March 15, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN I AM COMING FROM A STOP AND BEGINNING TO ACCELERATE AT MODERATE RATE BETWEEN 5-25 MILES MY CAR JERKS VERY HARD. THE FEELING IS SOMETIMES TO THE POINT IT FEELS AS IF I HAVE BEEN HIT FROM BEHIND BY ANOTHER CAR. THE FEELING IS VERY FORCEFUL AND IT FEELS AS IF IT BEGINS IN UNDER THE REAR SEATS AND THE REAR TIRES. IT HAPPENS SOMETIMES MAYBE ONCE OR TWICE A DAY AND OTHER TIMES EVERYTIME I PRESS THE GAS UPON COMING OUT OF A COMPLETE STOP AND SOMETIMES IT DOES THIS FORCEFUL JERK/THUMP/SHRUG CONSECUTIVELY AS I COME OUT OF THE COMPLETE STOP AND THEN AS I ACCELERATE A LITTLE MORE. HAVE TAKEN IT TO TWO CERTIFIED GM SERVICE CENTERS ON 3 OCCASIONS AND TOLD THEM THE PROBLEM. AND AFTER THE LAST VISIT THE PROBLEM HAS GOTTEN WORSE. I AM CONCERNED AS WHAT TO DO. AND THE PROBLEM IS PROGRESSIVELY GETTING WORSE. IT HAPPENS DAILY AND ON MOST OCCASIONS EVERYTIME I STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318973March 11, 2010
SUSPENSION:REAR
THERE IS A REAR SUSPENSION ALIGNMENT ISSUE ON THIS VEHICLE. THE REAR WHEELS ARE KICKED-OUT CAUSING INNER WEAR ON THE TIRES AFTER MINIMAL MILEAGE. I WAS FORCED TO REPLACE ALL FOUR TIRES (BECAUSE THEY HAD BEEN ROTATED) AFTER ONLY 25K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318545March 10, 2010
SEAT BELTS:INTEGRATED CHILD SEAT, STEERING, CHILD SEAT:HARNESS:STRAP/WEBBING
DEAR NHTSA, PLEASE INVESTIGATE THE FOLLOWING SERIOUS CONCERNS THAT HAVE AFFECTED MY VEHICLE SAFETY IN ADDITION TO OTHER CHEVY IMPALA DRIVERS: VEHICLE: 2007 CHEVY IMPALA. 65,000 MILES, 1 OWNER, IMPALA LS 3.5 L V6 SAFETY CONCERN # 1- INTERMEDIATE STEERING SHAFT - GM REFUSES TO ACKNOWLEDGE THE SERIOUSNESS OF THIS PROBLEM. MY VEHICLE'S STEERING WHEEL CLICKS DURING DRIVING & TEMPORARILY JAMS CAUSING A FEELING OF DISCONNECTION FROM THE ROAD. IT HAS CAUSED A MOMENTARY LOSS OF STEERING CONTROL, AND I FEEL THIS IS A SERIOUS SAFETY CONCERN TO BE ADDRESSED. THIS IS AN ONGOING DESIGN PROBLEM FOR MANY GM MODELS(AS PER MY GOOGLE SEARCH), GM REFUSES TO MAKE CORRECTIONS TO THE DESIGN NOR ISSUE A RECALL. --------------------------------- SAFETY CONCERN # 2- POWER STEERING PUMP- POWER STEERING PUMP LOOSING EFFECTIVENESS & TURNING PERFORMANCE, MEANING PUMP MAY BE FAILING AT ANY TIME. THIS TOO IS ANOTHER COMMON PROBLEM WITH CHEVY MODELS. PLEASE ENCOURAGE GM TO EXPAND POWER STEERING PUMP RECALL TO INCLUDE CHEVY IMPALA MODELS. ---------------------------- SAFETY CONCERN # 3- REAR BACK SEAT CENTER SEAT BELT LOOSES TENSION WHEN USED IN CONJUNCTION WITH INFANT CAR SEAT. WHEN VEHICLE GOES AROUND 30 MILE/HR TURNS OR MILD TURNS, SEAT BELT LOCKING MECHANISM(THE ONE THAT HOLDS THE SEAT BELT TENSE DURING BRAKING) DISENGAGES & PERMITS THE SEAT BELT TO LOOSEN CAUSING CHILD SEAT TO MOVE ACROSS THE SEAT & OR IN ONE SERIOUS CASE WITH MY SON FLIP SIDEWAYS(LUCKILY MY WIFE CAUGHT THE SEAT AS IT TIPPED SIDEWAYS). I HAVE FOLLOWED ALL SAFETY INSTRUCTIONS AS PER CAR SEAT MANUFACTURER (EVENFLOW AURA TRAVEL SYSTEM). THIS IS A CONCERN, SINCE THE TENSION ONLY STAYS FIRM IN ABRUPT STOPS, THIS LEADS ME TO QUESTION THE SAFETY IN A ROLL OVER SCENARIO. I HAVE SINCE USED THE SEAT LEVEL CAR SEAT HOOKS SINCE THE PAST FEW EVENTS( THIS GREATLY REDUCES THE EASE OF SHARING THE CAR SEAT BETWEEN VEHICLES). MY OTHER VEHICLE(NISSAN ALTIMA) HAS NO SUCH PROBLEM, THE TENSION MECHANISM ON THE ALTIMA REMAINS FIRM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317485March 7, 2010
STEERING
LOSS OF POWER STEERING WHEN VEHICLE TRAVELS THROUGH PUDDLE OF WATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317488March 7, 2010
STEERING
LOSS OF POWER STEERING WHEN VEHICLE TRAVELS THROUGH PUDDLE. NOTE: THIS IS A POLICE SQUAD CAR AND THIS IS THE 2ND VEHICLE OF THIS MAKE, MODEL AND YEAR THAT HAS PERFORMED THE SAME WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315584March 2, 2010
STEERING
WHEN PULLING OUT OF A PARKING LOT, I FELT A "CLUNK" AND MY CAR BECAME VERY HARD TO STEER. I CONTACTED GM AND THEY STATED THAT THERE WAS NO RECALL ON MY VEHICLE, BUT I COULD CONTACT THE DEALER AND HE MIGHT BE ABLE TO REPAIR MY VEHICLE. THE VEHICLE HAD JUST PASSED THE WARRANTY MILEAGE BY 400 MILES. I DID CONTACT THE DEALER'S SERVICE MANAGER AND HE STATED THAT THE STEERING COLUMN HAD BROKEN AT THE WELD. HE REPAIRED THE VEHICLE AT NO CHARGE.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315259March 1, 2010
ELECTRICAL SYSTEM, PARKING BRAKE, AIR BAGS, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, ENGINE AND ENGINE COOLING
SHORTLY AFTER PURCHASING THE VEHICLE, ELECTRICAL SYSTEM AND ON-BOARD COMPUTER ISSUES STARTED OCCURRING: TIRE MONITOR SYSTEM (TPMS) IN-OP. WARNINGS RANDOMLY APPEARING IN DASH: CHECK TIRE MONITOR SYSTEM. CHECK LEFT/RIGHT REAR TIRE PRESSURE. TPMS DID NOT WARN OF A FLAT TIRE EVEN THOUGH A SIGNIFICANT AMOUNT OF AIR WAS LOST. INCREASING NO. OF ISSUES WITH ELECTRICAL SYSTEM: KEYLESS ENTRY FAILS. CHECK AIRBAG WARNING APPEARS. CHECK A/C WARNING IN DASH. AMBIENT TEMPERATURE GAUGE ERRATIC. COMPASS SHOWING N (OR NE/NW BUT ALWAYS INCORRECT HEADING). CRUISE CONTROL WILL NOT RESUME AT TIMES OR SET INCORRECT SPEED (A FEW M/H HIGHER OR LOWER). SPEED HAS INCREASED ON ITS OWN. ONCE, I NOTICED THE SPEED AT OVER 80M/H WHEN I HAD SET THE CRUISE CONTROL AT 70. DASH DISPLAYING WARNINGS QUICKLY AND YELLOW WARNING LIGHTS FLASH BRIEFLY, WHICH IS EXTREMELY DISTRACTING AND WARNINGS CANNOT BE READ. TPMS LIGHT COMES ON ROUTINELY AFTER DRIVING FOR 1-3 HOURS. WARNINGS MAY FLASH AT ANY TIME. TOOK THE VEHICLE IN SIX TIMES AT THE REQUEST OF GM. SOME PARTS WERE REPLACED BUT ELECTRICAL ISSUES KEEP INCREASING AND ORIGINAL ISSUES CANNOT BE FIXED. KEYLESS ENTRY WORKING FOR NOW, AFTER COMPONENTS WERE REPLACED TWICE. E-BRAKE DID NOT WORK WHEN THE VEHICLE WAS PURCHASED. THOUGH PROMISED BY DELIVERY, CAR HAD TO BE TAKEN IN FIVE TIMES FOR E-BRAKE TO WORK MODESTLY. I AM NOT IN POSSESSION OF ANY OLD PARTS AS REPAIRS WERE PERFORMED UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313991February 24, 2010
SUSPENSION:REAR
I AM HAVING EXCESSIVE WEAR ON THE INSIDE OF BOTH REAR TIRES. I HAVE REPLACED MY REAR TIRES TWICE IN LESS THAN 5 MONTHS. BOTH OF MY REAR TIRES BLEW OUT AT THE SAME TIME ON 2/24/10 WHILE I WAS DRIVING ON THE HIGHWAY. THERE HAS BEEN A RECALL ON THE POLICE VEHICLES FOR THE SAME ISSUE WHICH TURNS OUT TO BE ALIGNMENT ISSUES. I AM FEARFUL FOR MY SAFETY IN THIS CAR ALONG WITH THE EXPENSES BEING INCURRED DUE TO A POOR QUALITY PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311659February 18, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE WAS PURCHASED IN MARCH 2007 AND IS USED AS A COMMUTER CAR FROM NEW OXFORD, PA TO WASHINGTON, DC DAILY. I AVERAGE 750 MILES PER WEEK. LAST FALL WHEN THE VEHICLE HAD JUST OVER 90,000 MILES, I BEGAN HAVING PROBLEMS FIRST WITH THE CRUISE CONTROL DROPPING OFF SPEED AND NOT RESETTING. THIS QUICKLY ADVANCED TO A SHUTTERING FEEL WHEN ACCELERATING AND OCCASIONALLY PICKING UP SPEED AND WITHIN 50 MILES THE CAR REFUSED TO MOVE AFTER A STOP LIGHT. I TURNED IT OFF AND RESTARTED THE ENGINE AND AFTER PUTTING IT INTO DRIVE, MANAGED TO GET IT TO A NEARBY FORMER CHEVY DEALER. THEY DETERMINED THE TRANSMISSION WAS TOTALLY SLIPPING AND REQUIRED REPLACEMENT. CHEVY STOOD BY THE 100K POWER-TRAIN WARRANTY WITH A NO-COST REPLACEMENT AND INSTALLED A NEW TRANSMISSION, ISSUING A 12,000 MI WARRANTY. TODAY, AT 111,000 MILES, LESS THAN 20,000 INTO THE NEW TRANSMISSION, THE PROBLEM RETURNED. THE FIRST TIME IT WAS ON FLAT GROUND AND I WAS SIMPLY A STALLED NUISANCE IN TRAFFIC. THIS TIME, I WAS GOING UP A HILL AND HAD STOPPED FOR A LIGHT. THE CAR BEGAN TO ROLL BACK DOWN THE HILL, I HAD DIFFICULTY BRAKING AND NEARLY GOT STRUCK BY A LARGE TRUCK. IT WOULD NOT MOVE FORWARD UNTIL I TURNED OFF THE ENGINE AND THEN WITH A THUDS AND JERKS I WAS ABLE TO MOVE IT TO A SAFE PARKING SPOT. THIS TIME I DID NOT HAVE THE DIFFICULTY WITH THE CRUISE CONTROL BUT DID HAVE A BIT OF WHAT I NOW RECOGNIZE WAS TRANSMISSION SLIP BUT I ATTRIBUTED TO THE ANTI-SLIP BRAKES ON ICE. THIS HAPPENED A COUPLE OF TIMES. FROM THE EARLY SHUDDERS, LESS THAN 400 MILES ELAPSED. I WAS FORTUNATE BOTH TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311407February 17, 2010
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THE RIGHT FRONT KNUCKLE JOINT BROKE WHILE DRIVING APPROXIMATELY 20 MPH. THE VEHICLE NUDGED AGAINST THE CURB CAUSING THE WHOLE FRONT WHEEL AND OTHER COMPONENTS TO DISENGAGE. THERE WERE THIRTY-THREE PARTS REPLACED DUE TO THE SEVERE DAMAGES. THE DEALER REPAIRED THE VEHICLE AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. HOWEVER, THE REPRESENTATIVE STATED THAT THE COLLISION CAUSED THE DAMAGE, NOT THE PART. THE MANUFACTURER WAS UNABLE TO PROVIDE ASSISTANCE IN WHICH THERE WERE NO RESOLUTIONS. THE CURRENT MILEAGE WAS 38,325. THE FAILURE MILEAGE WAS 37,422. UPDATED 03/19/2010. *LJUPDATED 09/14/10
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10310699February 15, 2010
TIRES, STRUCTURE:BODY, TIRES:TREAD/BELT
I DID NOT REALIZE SUCH A WEBSITE EXISTED. I HAVE PURCHASED MANY NEW VEHICLES AND HAVE ALWAYS BEEN HAPPY UNTIL I PURCHASED MY 2007 IMPALA BRAND NEW WITH 27 MILES. I STARTED LOOKING ON THE INTERNET DUE TO "STEERING" PROBLEM AND FOUND THIS WEBSITE. YOU CAN BE DRIVING DOWN THE ROAD AND THE STEERING WHEEL WILL LOCK UP AND NOT MOVE FOR SEVERAL SECONDS. IT WOULD BE VERY EASY TO HAVE A ACCIDENT YOU NEED THE WHEELS TO TURN, BUT THE WHEEL WANT MOVE. I THINK MY HUSBAND THOUGHT I WAS CRAZY UNTIL HE HAPPEN TO BE WITH ME THE OTHER DAY AND WITNESS THIS. I HAVE NOTICED THAT ALL 5 TIMES THIS HAS HAPPENED IT HAS BEEN RAINING OUT. THE 1ST 2 TIMES WERE PROBABLY A YEAR AGO, BUT IT HAS HAPPENED 3 TIMES IN THE LAST 2 MONTHS. I HAVE ALSO HAD THE TIRE ISSUE, DID NOT THINK ABOUT IT BEING THE CAR, BUT I HAVE HAD 3 SETS OF BRAND NEW TIRES ON THIS VEHICLE. SAME PROBLEM SOMEONE ELSE MENTIONED THE REAR TIRES WEAR COMPLETELY OUT ON THE INSIDE. I HAD WIRES HANGING OUT ON 1 YEAR OLD TIRES. I DO NOT FEEL SAFE AT ALL IN THIS VEHICLE AND CAN'T IMAGINE ANYONE WANTING TO DRIVE A VEHICLE THAT THE STEERING LOCKS UP. I HAVE 2 PRECIOUS CHILDREN AND AM NOT HAPPY WITH THIS. I STILL OWE A TREMENDOUS AMOUNT ON THE VEHICLE SO I DON'T REALLY HAVE ANY OPTIONS BUT TO REPORT TO SOMEONE THAT MIGHT COULD HELP. THANKS! THE STRUCTURE- THE DOOR MOLDING JUST FELL OFF ON THE DRIVERS SIDE ONE DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308701February 11, 2010
STEERING
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. DURING A ROUTINE MAINTENANCE APPOINTMENT, THE DEALER TOLD HIM THAT THE STEERING SHAFT NEEDED TO BE REPLACED. HE PREVIOUSLY NOTICED A KNOCKING NOISE IN THE STEERING WHEEL AFTER IT WAS BROUGHT TO HIS ATTENTION AT THE DEALERSHIP. HE HAD NOT SPOKEN WITH THE MANUFACTURER TO-DATE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 51,320. THE FAILURE MILEAGE WAS 51,283.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304815February 3, 2010
STEERING
MY CAR IS A 2007 CHEVROLET IMPALA,4DR, WHITE. I BOUGHT IT NEW FROM A DEALER IN PICKENS SC, WHO WENT OUT OF BUSINESS SOON AFTER I BOUGHT IT. I HAD NO TROUBLE WITH IT UNTIL THE INCIDENCE DESCRIBED HEREIN. ON JANUARY 10, 2010, I WAS GOING DOWN RUTHERFORD ROAD IN GREENVILLE SC TO THE LAUREL BAYE HEALTHCARE HOME IN GREENVILLE SC. I TURNED INTO THE ROAD TO LAUREL BAYE FROM RUTHERFORD ROAD. THIS IS A SHARP RIGHT TURN INTO A ROAD THAT GOES UPHILL. HALFWAY THROUGH THE TURN MY CAR'S STEERING WHEEL LOCKED COMPLETELY. I COULD NOT TURN MY WHEELS AT ALL. THE CAR WAS RUNNING FINE, AND ALL OTHER SYSTEMS IN THE CAR WORKED, BUT MY STEERING WHEEL COULD NOT BE MOVED. I PUT ON MY BRAKES, WHICH WORKED, AND DROVE TO THE OTHER SIDE OF THE NARROW ROAD. I TURNED OFF THE MOTOR, AND WAITED A FEW SECONDS. THEN I TURNED MY CAR BACK ON. THE WHEELS WERE STILL LOCKED. AT THAT TIME ANOTHER CAR DROVE UP, AND THE DRIVER GOT OUT AND TRIED TO GET MY CAR WHEELS TO MOVE, WITH NO SUCCESS. IN TURN, A POLICEMAN, AND MY NEIGHBOR TRIED TO MAKE THE CAR WHEEL TURN, BUT NO SUCCESS. IN THE MEANTIME MY NEIGHBOR GOT THE CAR TO RELEASE THE WHEELS, AND I DROVE IT HOME, AND IT APPEARED TO BE OK AGAIN. THE NEXT DAY I TOOK THE CAR TO A CHEVROLET, BUICK, CADILLAC DEALER IN GREER SC. I REPORTED WHAT HAD HAPPENED, AND THEY SAID THEY WOULD EXAMINE THE CAR. THE SERVICE MAN SAID THEY COULD FIND NOTHING WRONG WITH THE CAR. THE NEXT DAY I CALLED AND THREATENED TO WRITE LETTERS OF COMPLAINT. SO THEY TOOK THE CAR AGAIN, AND KEPT IT FOR 11 DAYS TESTING IT, AND STILL REPORTED THEY COULD FIND NOTHING THAT HAD CAUSED THE WHEELS TO LOCK. IN THE MEANTIME I SEARCHED THE INTERNET AND FOUND MANY REPORTS OF GM CARS WITH THIS SAME PROBLEM. THERE HAVE BEEN CLASS ACTION SUITS, AND SUITS WHICH HAVE BEEN SETTLED BY GM. NOW I FEEL MY CAR IS UNSAFE TO DRIVE, AND I FEEL UNEASY DRIVING IT. I WOULD LIKE TO REPORT THIS INCIDENT AND HOPE THAT GM WILL BE FORCED INTO A RECALL OF ALL AFFECTED VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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