Chevrolet Impala Complaints (2006)

544 consumer complaints on file.

#10242081September 13, 2008
FUEL SYSTEM, OTHER
MY 2006 CHEVY IMPALA, EVERY TIME I HIT A BUMP MY GAS TANK MAKE A LOUD NOISE BY HITTING THE TRUNK UNDER THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240951September 4, 2008
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRONIC STABILITY CONTROL (ESC), ENGINE AND ENGINE COOLING:COOLING SYSTEM, UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
I'M A FAITHFUL CUSTOMER OF S&J SINCE CHILDHOOD AND MY MOTHER PURCHASED HER VEHICLES THERE. UP TO THIS POINT I THOUGHT I COULD TRUST YOUR SERVICE DEPARTMENT TO DO HONEST WORK ON MY 2006 CHEVY IMPALA. INDEED THIS DID NOT HAPPEN! MY VEHICLE HAS RETURNED ABOUT 8 TIMES FOR SAME OR SIMILAR PROBLEM. FERNADO IS A GREAT CUSTOMER ATTENDANT, BUT HE DOES NOT WORK ON MY CAR, SO WHAT I FEEL IS NOT DIRECTED TOWARDS HIM. HERE IS A LIST OF CHAIN OF EVENTS THAT I HAVE INQUIRED SINCE OWNERSHIP OF MY "NEW-USED" CHEVY IN FEB. 2007. I HAVE A NEW CHEVY IMPALA. WITHIN A YEAR OF OWNERSHIP, THE CAR HAS BEEN TO THE DEALER 8 TIMES FOR MAJOR REPAIRS (NONE DUE TO MY OWN FAULT)! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240954September 4, 2008
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:COOLING SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, LATCHES/LOCKS/LINKAGES, EQUIPMENT:ELECTRICAL
RECALL ON SOMETHING IN THE BRAIN OF THE CAR (IT'S COMPUTER).ABOUT 2 WEEKS LATER CAR STARTED LOSING POWER ON THE FREEWAY GOING TWENTY FIVE AND THE RPM'S AS HIGH AS IT COULD GO IN THE RED, THE CAR COMPLETELY SHUT OFF AFTER MAKING A LOUD NOISE REBUILD THE TRANSMISSION DUE TO AN ?ELECTRICAL? PROBLEM. THEY DID NOT REPLACE THE TRANSMISSION ON MY NEW CAR 1 WEEK LATER CAR WOULD NOT TURN OFF! KEY OUT AND IT WAS STILL RUNNING KILL BATTERY SEVERAL TIMES SPEAKERS ARE NOT PROPERLY WORKING ALONG WITH THE FACTORY ALARM 2 MONTHS LATER THE CAR DID IT AGAIN I CAN'T EVEN GET THE CAR TO LOCK PERIOD, EVERY TIME I MANUALLY LOCK THE DOORS, THEY AUTOMATICALLY UNLOCK I'M DOWNTOWN LOS ANGELES WITH MY CHILDREN IN THE CAR AND IT TOTALLY JUST OVER HEATS AND CUTS OF IN ALL OF FIVE SECONDS WITH A BIG CITY BUS DIRECTLY BEHIND ME. THIS STARTS JULY 3RD, 2008 THE CAR WILL NOT CUT OFF, NOT EVEN WHEN MY HUSBAND PULLED ITS FUSE, PERIOD, IT JUST KEPT RUNNING TILL THE BATTERY DIED AND THE CAR LOST ALL POWER. JULY 10TH, 2008 THEY CALL ME TO PICK MY CAR UP, IT'S READY AGAIN!!! JULY 11TH, 2008 THEY HAD TO TOW IT BACK BECAUSE THE CAR OVERHEATED, THEN WOULD NOT TURN OFF AND THE ENGINE STATED IT HAD LOW POWER, WHAT EVER THAT MEANS...GRRRRHHHH!!! AUGUST 27TH, 2008 THE CAR WOULD NOT SHUT OFF, EVEN ONCE WE PULLED THE FUSE, THE ENGINE STARTED SHAKING UNCONTROLLABLE LIKE IT WAS GOING TO JUMP OUT AND THE DASH BOARD WAS READING ALL TYPES OF CRAZY MESSAGES!!! THIS CAR REALLY SCARES ME! I'M LOOKING FOR AN ATTORNEY TO HELP ME WITH THIS, I CAN'T DO IT ANYMORE, THIS WAS 8 TIMES TOO MANY AND NOW THAT I'M LESS THEN 10K FROM MY WARRANTY BEING I FEEL LIKE S & J HAS BEEN SCAMMING ME!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240428August 29, 2008
AIR BAGS
2006 CHEVROLET IMPALA AIR BAGS DID NOT DEPLOY. CONSUMER STATES THAT IN A GOVERNMENT CRASH TEST THE AIR BAGS DEPLOYED AT 35 MPH BUT IN HIS VEHICLE THEY DID NOT DEPLOY AT 52 MPH. *NJ
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10239269August 22, 2008
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. SPORADICALLY, THE TWO REAR PASSENGER DOORS WILL NOT UNLOCK FROM EITHER THE INTERIOR OR EXTERIOR OF THE VEHICLE. THE DEALER STATED THAT THIS WAS A COMMON FAILURE FOR THIS YEAR, MAKE, AND MODEL VEHICLE. THE CONTACT WOULD HAVE TO REPLACE ALL THE LATCHES, LOCKS, AND LINKAGES AT MORE THAN $200. THE VEHICLE HAS NOT BEEN REPAIRED AND THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 49,000 AND CURRENT MILEAGE WAS 50,000. UPDATED 10-07-08 *BF UPDATED 10/15/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230972June 13, 2008
STEERING
I WAS DRIVING AT APPROX. 50 MILES AN HOUR ON A MAJOR HIGHWAY WHEN THE STEERING WHEEL FROZE. I COULD NOT MOVE THE STEERING WHEEL AND STARTED TO VEER INTO THE NEXT LANE. LUCKILY, THERE WAS NO ONE IN THE RIGHT LANE NEXT TO ME. NO INJURIES OR ACCIDENTS OCCURRED. THE VEHICLE IS LESS THAN 2 YEARS OLD AND HAD APPROX. 26,000 MILES ON IT. THE CAR WAS TOWED TO THE CHEVROLET DEALERSHIP AND THE POWER STEERING MECHANISM WAS REPLACED WITH A NEWLY DESIGNED SYSTEM. THE MECHANIC INFORMED ME THAT THIS WAS THE 6TH REPLACEMENT OF SUCH A DEVICE FOR THE IMPALA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229990June 4, 2008
STEERING, EQUIPMENT:MECHANICAL
MOANING NOISE WHEN TURNING AT LOW SPEEDS, AND LOUD SHRIEKING NOISE WHEN ACCELERATING. THOUGHT IT WAS POWER STEERING PUMP &/OR ALTERNATOR. I LOOK UNDER HOOD AND GROUND PS FLUID ON GROUND, PS FLUID WAS LEAKING OUT OF THE BELLOWS BOOT ON THE RACK AND PINION. TOOK TO DEALER AND WAS TOLD THE SPOOL SEAL AND THE INPUT SEAL WERE LEAKING IN THE RACK AND PINION. LUCKILY I WAS ABLE TO GET THE RACK REPLACED UNDER WARRANTY. BUT 1 MONTH LATER, THE NEW RACK DEVELOPED A LEAK FROM THE SAME INPUT SEAL THAT WAS BAD ON THE OE RACK. DEALER REPLACED IT AGAIN UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228298May 20, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING IN RAINY WEATHER CONDITIONS AT ANY SPEED, THE BRAKE SYSTEM INTERMITTENTLY PULSATED, AND CAUSED THE VEHICLE TO ABNORMALLY VIBRATE. SECONDLY, WHILE APPLYING PRESSURE TO THE BRAKE PEDAL, THE VEHICLE WOULD NOT STOP. THE FAILURE WAS ACCOMPANIED BY A LOUD GRINDING NOISE. THE DEALER STATED THAT IF THE BRAKE PADS ARE EXPOSED TO MOISTURE, THEY COULD FAIL. THEY FURTHER STATED THAT THEY WOULD ONLY REPLACE THE BRAKE PADS IF THE WEAR WAS LESS THAN 3MM, AND REPAIR OR RESURFACE THE BRAKE ROTORS. THE BRAKE PADS WERE MEASURED AT 5MM. THE MANUFACTURER STATED THAT ALTHOUGH HER VEHICLE WAS EXPERIENCING SEVERE SYMPTOMS, THEY WOULD NOT REPAIR THE VEHICLE UNTIL IT DISPLAYED THE MINIMUM REQUIREMENT FOR REPAIR. THE FAILURE MILEAGE WAS 12,269 AND CURRENT MILEAGE WAS 12,412.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228182May 19, 2008
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, STRUCTURE
TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT ANYTIME IT RAINS, HEAVY WATER LEAKS INTO THE VEHICLE ON THE PASSENGER SIDE THROUGH THE FUSE BOX PANEL. THE FAILURE CREATES A PUDDLE OF WATER ON THE PASSENGER FLOOR AND ALSO AFFECTED THE ELECTRICAL SYSTEM, ESPECIALLY THE WINDOW MOTORS. THE FAILURE HAS BEEN OCCURRING SINCE APRIL OF 2006 AND THE DEALER HAS BEEN UNABLE TO DUPLICATE THE FAILURE. ON MAY 17,2008, THE GENERAL MANAGER WAS ABLE TO SEE THE PUDDLE OF WATER AND STATED THAT THE WATER WAS ENTERING IN THROUGH THE FUSE BOX PANEL. THE TECHNICIANS REPAIRED THE FUSE BOX PANEL DUE TO CORROSION AND SEALED THE COWL. THE FAILURE HAS RECURRED AND THE GENERAL MANAGER ADVISED HIM TO CALL NHTSA TO FILE A SAFETY COMPLAINT. THE CURRENT MILEAGE IS APPROXIMATELY 38,150 AND THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227816May 14, 2008
VISIBILITY
MY DRIVER'S SIDE SUN VISOR WAS FALLING DOWN AND WOULD NOT STAY UP. THE COMPANY REPLACED IT FOR FREE. HOWEVER, THE PASSENGER SIDE IS FALLING AS WELL AND MY WARRANTY IS EXPIRED. THIS BLOCKING VIEW NOT TO MENTION UNATTRACTIVE. I HAVE AN OTHERWISE BEAUTIFUL CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226726May 5, 2008
STEERING:RACK AND PINION, ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 50 MPH DOWNHILL, THE VEHICLE BEGAN TO VIBRATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE BRAKES FAILED. THERE WAS NO DAMAGE OR CRASH. THE BRAKES WERE REPLACED BY AN AUTHORIZED DEALER. THE CONTACT THEN HEARD A KNOCKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. A REPAIR WAS MADE, BUT THE NOISE STILL PERSISTS. SHE NOTICED THAT THE STEERING WHEEL WAS LOOSE AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE RACK AND PINION WERE REPLACED IN THE STEERING COLUMN. RECENTLY, THE WATER PUMP BEGAN OVERHEATING AND HAS NOT YET BEEN REPAIRED. THE FAILURE MILEAGE WAS 31,174.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225714April 25, 2008
AIR BAGS:FRONTAL
WHILE DRIVING TO SCHOOL A 95 FORD F-250 SLAMMED INTO A 03 PONTIAC VIBE WHICH IN TURN SWERVED INTO MY LANE, CAUSING ME TO HIT THE VIBE HEAD ON AT 40 MPH. NO AIRBAGS WERE DEPLOYED IN MY VEHICLE AND MY 06 IMPALA WAS A TOTAL LOSS. I SUFFERED INJURIES TO MY ARM AND HEAD. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10225095April 14, 2008
TIRES:SIDEWALL
2006 CHEVROLET IMPALA WITH SIDEWALL FAILURE ON THE TIRES. CONSUMER STATES THAT THE TIRES ARE HIGH PREFORMANCE TIRES. HE WAS TOLD THAT THE THESE TIRES ARE PRONE TO THIS TYPE OF FAILURE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223368April 4, 2008
ELECTRICAL SYSTEM:WIRING
BROUGHT TO A DEALER THAT ADVISED THE FRONT SEAL WAS LEAKING THEY REPAIRED IT AND GAVE THE VEHICLE BACK. THEN THE REAR DEFROSTER STOPPED WORKING AND SHE STILL SMELLED THE BURNING. THE VEHICLE WAS BROUGHT TO THE DEALER AGAIN AND THEY ADVISED THAT THE WIRING HARNESS WAS MELTED AND THAT THEY WERE SURPRISED THAT THE VEHICLE DID NOT CATCH FIRE. THE DEALER REPLACED THE WIRING AND SHE STILL EXPERIENCED THE BURNING SMELL. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY CONTACTED THE MANUFACTURER WHO ADVISED ON HOW TO REPAIR THE ISSUE. THE CONTACT DOES NOT FEEL SAFE DRIVING THE VEHICLE UNTIL THE SOURCE OF THE PROBLEM IS FOUND. THE FAILURE MILEAGE WAS 22000. VS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223231April 3, 2008
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE LOST POWER STEERING. WHILE APPROACHING A STOP AT 15 MPH, THE CONTACT ATTEMPTED TO TURN LEFT, BUT COULD NOT. HE PULLED OFF THE ROAD AND ATTEMPTED TO LOCATE THE CAUSE OF THE FAILURE. HE TOOK THE VEHICLE BACK TO THE SALES DEALER AND THEY STATED THAT THEY WOULD REPAIR THE FAILURE WITH A HOSE AND TWO CLAMPS. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 15,000. UPDATED 04/22/08. *LJ THE POWER STEERING PIPE AND HOSE WERE REPLACED. UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222544March 27, 2008
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
1. NORMAL DRIVING SPEEDS BETWEEN 0 TO 55 MPH. SOME RAPID ACCELERATIONS MAX RPM ABOUT 4500. 2. RAPID LOSS OF POWER STEERING FLUID WHICH RESULTED IN EXTREMELY HEAVY STEERING 3. TOWED VEHICLE TO DEALER FOR REPAIR QUOTED REPAIR IS $550. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220577March 4, 2008
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
2006 CHEVROLET IMPALA WITH DEFECTIVE POWER STEERING. CONSUMER STATES THAT THE VEHICLE LOST ALL POWER STEERING. HE STATES THAT THE VEHICLE WAS REPAIRED AND THEN IN -10 DEGREE WEATHER THE POWER STEERING WENT. DEALER REPAIRED THE VEHICLE. *KB THE DEALER REPLACED THE POWER STEERING RETURN HOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219882March 3, 2008
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING 35 MPH, THE POWER STEERING HOSE BEGAN LEAKING AND SPRAYED POWER STEERING FLUID OVER THE EXHAUST AND FIRE WALL. THE VEHICLE BEGAN SMOKING AND THEN CAUGHT FIRE UNDER THE HOOD. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SERVICE STATION AND A NEW HOSE WAS INSTALLED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 63,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10219783March 1, 2008
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
1/24/2008 AND 2/27/2008 MY POWER STEERING SYSTEM FAILED. ONCE ENTERING A HIGHWAY AND ONCE ENTERING A BRIDGE; BOTH TIMES I NARROWLY ESCAPED ACCIDENT AND INJURY. T HE FIRST TIME I WAS TOWED TO BAST CHEVROLET IN SEAFORD NY (MY DEALER). BAST SAID THE PROBLEM WAS THE RETURN HOSE OF THE POWER STEERING PUMP, AND THAT THERE WAS A BULLETIN ON PROBLEMS WITH THIS PUMP. I WAS TOLD THE HOSE WAS REPLACED AND EVERYTHING WAS FINE. THE SECOND TIME AFTER BEING TOWED TO 2 DEALERS(THE FIRST SAID HE HAD NO TIME TO LOOK AT IT.) I WAS TOLD THAT IT WAS THE RETURN HOSE ON THE POWER STEERING PUMP. WHEN I TOLD HIM IT HAD JUST BEEN REPLACED LAST MONTH, HE TOLD ME THE FIRST DEALER NEVER REPLACED IT; HE ONLY ADDED A CLAMP. THE FIRST DEALER WHEN CONTACTED REPEATED THAT THE HOSE WAS REPLACED BUT WHEN I TOLD HIM ABOUT THE SECOND DEALER HE CHANGED HIS STORY SAYING THE SECOND DEALER WAS RIGHT, AND THAT ONLY THE CLAMP WAS CHANGED. MY COPY OF THE REPAIR INVOICE SAYS THEY CHANGED THE HOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218780February 21, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY:WINDSHIELD, STRUCTURE:BODY:DOOR, TIRES, STEERING
TL*THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING 65 MPH, THE POWER STEERING FAILED. THE DEALER STATED THAT THE POWER STEERING HOSE WAS LEAKING AND THEY REPAIRED THE FAILURE. CURRENTLY, THE POWER STEERING COLUMN HAS FAILED AGAIN AFTER THE DEALER STATED THAT THE VEHICLE WAS OPERATING PROPERLY. THE CURRENT AND FAILURE MILEAGES WERE 36,000. UPDATED 03/26/08. *LJ THE TRANSMISSION REVERSE GEAR WAS DEFECTIVE, THE TRANSMISSION ALSO HAD A DELAYED ENGAGEMENT. THE WINDSHIELD WAS CRACKED, THE LEFT FRONT DOOR WAS OUT OF ALIGNMENT. ONE OF THE TIRE WAS LOOSING AIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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