Chevrolet Impala Complaints (2000)

818 consumer complaints on file.

#10101517November 22, 2004
STEERING
THE CONSUMER WAS HAVING A PROBLEM WITH THE INTERMEDIATE STEERING SHAFT. THE CONSUMER RECEIVED A RECALL NOTICE ON THE MANIFOLD. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND HAD THE FUEL SYSTEM CHECKED AND WAS CHARGED 124.85. PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100353November 22, 2004
AIR BAGS:FRONTAL
AIRBAG LIGHT CAME ON AND FLASHED AND STAYED ON. VEHICLE TAKEN TO DEALERSHIP, AND REPLACED. I WAS TOLD THAT THE AIRBAG MODULE HAD AN INTERNALLY OPEN CIRCUIT AND CAUSING DTC. THEY REPLACED THE AIRBAG AT THE COST OF $445. THERE WAS NO TAMPERING ON MY PART, OBVIOUSLY THERE IS A DEFECT SO WHY DO I THE CONSUMER HAVE TO PAY FOR IT? THIS IS A HUGE SAFETY CONCERN, I AM A PARAMEDIC/ LT AND KNOW HOW WELL AIRBAGS WORK. JUST THOUGHT YOU SHOULD CHECK INTO THIS MATTER AND HOPEFULLY NO ONE WILL BE INJURED BECAUSE OF OTHERS WHO HAVE NOT REPORTED THIS TO YOU. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100204November 19, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
AT ANY SPEED MY POWER STEERING STARTED TO FAIL INTERMITTENTLY, WITH ANY SPECIFIC WARNING. THIS HAS OCCURRED 4 TIMES IN THE LAST 7 DAYS, LUCKILY NO ONE WAS HURT BUT THE LAST TIME I DID GO OFF THE ROAD AND IMMEDIATELY BROUGHT IT TO MY DEALERSHIP. THEY CONTEND THEY HAVE NOT FOUND ANY PROBLEM, AND THAT THE DIAGNOSTICS DO NOT SHOW ANY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101406November 19, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
STEERING WHEEL LOCKED UP WHILE DRIVING. CONSUMER PULLED OVER, TURNED OFF THE VEHICLE AND RESTARTED. CONSUMER DROVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097112November 17, 2004
ELECTRICAL SYSTEM:WIRING
THE AIR BAG LIGHT CAME ON INTERMITTENTLY. THE MANUFACTURER STATED THEY WOULD COVER THE DEFECT, HOWEVER THEY HAVE NOT RESPONDED. *JB THE PROBLEM WAS DUE TO THE FACTORY WIRING WHICH CAUSED THE PROBLEM WITH THE AIR BAGS. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099741November 5, 2004
UNKNOWN OR OTHER
THE CONSUMER REQUEST A COMPLAINT FORM TO ADDRESS SAFETY CONCERNS. *BF *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097953October 28, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
BRAKES WEAR UNEVEN, ALWAYS A STRANGE SOUND. I HAVE REPLACED THEM THREE TIMES, EVEN WHEN I WAS TOLD THE PAD WAS NOT WORN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094616October 27, 2004
AIR BAGS
WHILE VEHICLE WAS RUNNING AIR BAG WARNING LIGHT ILLUMINATED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097792October 26, 2004
AIR BAGS:FRONTAL
VEHICLE STRUCK A CONCRETE BARRIER HEAD ON. NO AIR BAG DEPLOYMENT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10096367October 25, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM
MY 2000 CHEVROLET IMPALA RECENTLY STARTED MAKING VERY LOUD GURGLING SOUNDS. I TOOK IT TO MY LOCAL DEALERSHIP AND TOLD THEM MY COMPLAINT AND ASKED THEM TO FLUSH THE COOLING SYSTEM. I PICKED UP MY VEHICLE AND MAKE A THREE DAY TRIP AND UPON RETURNING TO MY DRIVEWAY THE GURGLING SOUNDS BEGAN. I CALLED THE DEALERSHIP AND MADE APPOINTMENT TO BRING MY VEHICLE BACK TO THEM. AFTER THEY PRESSURE TESTED MY VEHICLE THEY SAID I NEEDED A CHEMICAL FLUSH DUE TO ALL THE RUST THEY FOUND. I ASKED THEM WHY THEY DIDN'T SEE THE RUST A FEW DAYS EARLIER AND WAS TOLD THAT THEY FELT THE FIRST FLUSH MUST HAVE BROKEN THE RUST LOOSE AND THEY DIDN'T SEE ANYTHING LIKE THAT 7 DAYS AGO. THEY THEN QUOTED ME $400 TO DO A CHEMICAL FLUSH. I TOOK THE VEHICLE TO ANOTHER REPAIR PLACE AND WHEN HE REMOVED THE CAP IT WAS COVERED WITH BROWN SLUDGE-LOOKING GUNK. A YEAR PREVIOUSLY, WHEN I SAW THE NEWS ABOUT DEX-COOL, I HAD ASKED AT THE DEALERSHIP (DURING ONE OF MY ROUTINE SERVICES) IF MY CAR WAS AFFECTED AND WAS ASSURED IT WAS NOT. I HAVE TAKEN MY VEHICLE TO AN INDEPENDENT GARAGE TO HAVE THE REPAIRS MADE AND IT WAS THERE THAT I WAS TOLD THAT ALL OF THIS DAMAGE WAS DUE TO DEX-COOL AND THAT THEY SEE VEHICLES CONSTANTLY WITH SIMILAR DAMAGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096182October 21, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM
COOLANT REFILL BOTTLE HAS BEEN REFILLED SEVERAL TIMES BUT COOLANT LEVEL KEEPS GOING DOWN. TOOK AUTO TO SHOP FOR TIRES AND MECHANIC NOTIFIED ME THAT INTAKE MANIFOLD WAS LEAKING COOLANT INTO OIL DUE TO DEFECTIVE INTAKE MANIFOLD GASKET. MECHANIC IS AWARE OF MULTIPLE OCCURANCES OF THIS PROBLEM WITH 2000 CHEV IMPALA. CHECKED WEB SITE AND FOUND THOUSANDS OF PEOPLE EXPERIENCING SAME PROBLEM WITH NO SATISFACTION FROM MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097200October 20, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
THE VEHICLE HAD 37,000 ON IT AND THE TRANSMISSION FAILED. HOWEVER, IT WILL START BUT HAS NO POWER. THE VEHICLE SOUNDED AS IF IT WAS IN A VERY LOW GEAR. CONSUMER STATED THAT THE VEHICLE WOULD NOT GO INTO REVERSE. THE CONSUMER TOOK THE VEHICLE INTO THE REPAIR SHOP. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096802October 14, 2004
AIR BAGS
WHILE DRIVING, THE AIR BAG WARNING LIGHT ILLUMINATED UNTIL THE VEHICLE WAS TURNED OFF. PLEASE PROVIDE MORE INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087993October 12, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, ELECTRICAL SYSTEM:IGNITION
THE HORN WAS INOPERATIVE. THE CONSUMER TRIED NUMEROUS TIMES TO ACTIVATE THE HORN. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE COMPUTER SENSOR NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *JB THE AIR BAG SENSOR FAILED WHICH CAUSED THE HORN TO BE INOPERATIVE. THE LOCK CYLINDER HAD TO BE REPLACED BECAUSE THE CONSUMER WAS UNABLE TO START THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095211October 6, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
CONSUMER COMPLAINED ABOUT AN AIR BAG PROBLEM. AIR BAG LIGHT STAYED ON. CONSUMER CONTACTED THE MANUFACTURER, WHO TOLD CONSUMER THAT BECAUSE THE VEHICLE HAD 68,000 MILES AND WAS OUT OF WARRANTY AND THERE WAS NOTHING ELSE THEY COULD DO. *AK . SERIAL REQUEST 1264681108. COSTUMER RELATIONS MANGER, TINA MANN, 1-866-952-4368, EX 581-08.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093695October 6, 2004
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
CAR STARTED MAKING A WHINING NOISE WHILE IN MOTION. DEALER SERVICE DEPARTMENT DIAGNOSES WAS THE TRANS AXLE NEEDS OVERHAUL. VEHICLE ONLY HAS 33000 MILES, MUCH TOO SOON FOR A TRANS AXLE FAILURE, CONTACTED GM, WAS TOLD TO LET DEALER REBUILD TRANS AXLE, AND IF DEFECTIVE PARTS ARE FOUND, GM MAY PAY SOME OF THE COST.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093582October 4, 2004
FUEL SYSTEM, GASOLINE:DELIVERY
THE CAR WILL STALL WITHOUT WARNING WHILE TRAVELING AT ANY SPEED. HAS NEARLY CAUSED 6 ACCIDENTS. THERE IS NO WARNING PROCEEDING THIS. IT IS DANGEROUS TO DRIVE ON ANY HIGWAY. HAVE HAD THE CAR FOR REPAIR ABOUT 8 TIMES. HAVE REPLACED: "WIRES", FILTERS, PLUGS AND SENSORS WITHOUT RESULTS. STILL NO CORRECT DIAGNOSIS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095005October 4, 2004
AIR BAGS
THE AIR BAG LIGHT CAME ON. VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THE MODULE WAS DEFECTIVE, AND THAT THERE WOULD BE A CHARGE. DEALER HAD TO DISCONNECT THE MODULE. CONSUMER WAS WITHOUT AIR BAGS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093378September 30, 2004
ELECTRICAL SYSTEM
ELECTRICAL FAILURE - SIGNAL LIGHJTS WORK PERIODICALLY AND AIR BAG LIGHT GOES ON AND OFF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087137September 29, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING, THE VEHICLE STALLED. THE CONSUMER RESTARTED VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. HOWEVER, THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. THE CONSUMER INFORMED THE MECHANIC THIS PROBLEM OCCURRED MORE THAN ONCE, AND THE PROBLEM STILL HAD NOT BEEN RESOLVED. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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