Chevrolet Impala Complaints (2009)

824 consumer complaints on file.

#10702374March 28, 2015
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING ON THE HIGHWAY AT APPROXIMATELY 70 MPH THE CAR BEGAN TO LOSE ACCELERATION AND DROPPED ALL THE WAY DOWN TO 40 MPH. THE CHECK ENGINE LIGHT, SERVICE TRACTION CONTROL, SERVICE STABILITRAK, AND REDUCED ENGINE POWER MESSAGE DISPLAYED AS WELL. THE CAR BEGAN SHAKING AND WOULD NOT ACCELERATE. I HAD TO PULL OFF TO THE SIDE OF THE HIGHWAY AND TURN THE CAR OFF TO TRY AND GET THE ISSUE TO SUBSIDE. ONCE BACK ON THE ROAD, NOT MORE THAN 3 MILES LATER THE ISSUE SURFACED AGAIN. I ENDED UP HAVING TO GET OFF THE HIGHWAY AND DRIVE (VERY SLOWLY) BACK TO MY HOUSE. NOT SURE IF IT WILL BE SAFE TO DRIVE BACK TO THE DEALERSHIP TO BE ADDRESSED. I HAVE REPLACED THE WHEEL HUBS AND THROTTLE PEDAL SENSOR IN THE PAST FEW YEARS IN AN ATTEMPT TO CORRECT. THIS WAS AN INTERMITTENT ISSUE UNTIL RECENTLY AND EVEN AFTER HAVING IT FIXED BY A CERTIFIED CHEVROLET DEALERSHIP, THE ISSUE OCCURRED AGAIN. THIS MOST RECENT INCIDENT COULD HAVE ENDED IN SERIOUS INJURY HAD I NOT BEEN LUCKY ENOUGH TO NOT HAVE ANY CARS IMMEDIATELY AROUND ME. WITH THE AMOUNT OF CONSISTENT COMPLAINTS ABOUT THIS PARTICULAR ISSUE WITH THIS PARTICULAR MODEL OF CAR I HOPE IT CAN BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681243March 23, 2015
ELECTRICAL SYSTEM
2009 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO PARTS UNAVAILABLE TO COMPLETE RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700922March 22, 2015
SERVICE BRAKES, WHEELS, STEERING
I HAVE A 2009 CHEVROLET IMPALA WITH 89756+ MILES. I HAVE BEEN HAVING ISSUES WITH THE CAR'S TRACTION SERVICE CONTROL AND ABS LIGHTS. THE LIGHTS STAYS ON AND WHEN I TURN THE CAR MAKES A GRINDING SOUND AND SOMETIMES STALLS. WHEN THE LIGHT GOES OFF, THE CAR LOSES SOME BRAKE CONTROL. I HAVE TAKEN IT TO 3 DIFFERENT AUTO MECHANICS. I REPLACE THE GAS PEDAL (TWICE), THE LEFT BARRING AND THE PROBLEM HASN'T GONE AWAY. I HAVE BEEN RESEARCHING THIS FOR A YEAR NOW. MY RESEARCH SHOWS THAT THIS IS AN ISSUE THAT IS HAPPENING TO A LOT OF 2009 CHEVY IMPALAS. THERE ARE MULTIPLE WEBSITES AND FORUMS SUPPORTING THIS ISSUE SHOULD RECALL BY CHEVROLET. THIS IS VERY RECKLESS. I ONLY DRIVE MY CAR TO WORK AND BACK. I AM FEARFUL EVERY TIME I GET IN MY CAR. I CANNOT AFFORD TO KEEP PAYING FOR REPAIRS THAT ARE NOT SOLVING THE PROBLEM. PLEASE LOOK INTO THE TRACTION CONTROL SERVICE & ABS SYSTEM ISSUES IN THE 2009 CHEVROLET IMPALA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695472March 19, 2015
SERVICE BRAKES, STRUCTURE:BODY, AIR BAGS
I BEGAN MAKING A LEFT TURN, WHEN THE VEHICLE LOST CONTROL. THE ACCELERATION PICKED UP AND I LOST CONTROL OF THE ABILITY TO STEER. THE BRAKE WOULD NOT PRESS DOWN AND THE VEHICLE PICKED UP SPEED FASTER BEFORE HITTING A TREE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10694877March 17, 2015
ENGINE
I WAS JUST GETTING OFF OF WORK AND ON MY WAY TO GRAB SOMETHING TO EAT. AS I BEGAN TO MAKE A LEFT AT A TRAFFIC LIGHT THE SERVICE TRACTION AND REDUCED ENGINE SPEED LIGHT CAME ON. I COULD NOT GO MORE THAT 30 MPH AND IT BEGAN JERKING SO MUCH THAT I THOUGHT THE CAR WAS GOING TO SHUT OFF. I HAVEN'T DRIVEN IT SINCE BECAUSE I STILL HAVE TO FIT IT. THIS IS MY ONLY TRANSPORTATION AND IF I WAS ON THE FREEWAY IT COULD HAVE BEEN A HUGE ACCIDENT BECAUSE THE CAR JUST DROPPED IN SPEED WITH NO WARNING. I'VE SEEN THAT A LOT OF PEOPLE HAVE THIS ISSUE. IS GM LOOKING INTO THIS. THIS IS SOMETHING THEY SHOULD FIX WITH NO CHARGE ESP IF ITS HAPPENING TO A LOT OF PEOPLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694358March 15, 2015
AIR BAGS
I CONTACTED CHEVY SERVICE TO INQUIRE WHY MY "SERVICE AIR BAG" LIGHT CAME ON WHEN MY VEHICLE HAD NOT BEEN IN AN ACCIDENT. THEY STATED THAT NO RECALLS WERE CURRENTLY IN PLACE FOR AIR BAGS AND THEY WOULD COVER THE DIAGNOSIS COST TO FIND OUT WHAT THE ISSUE WAS. THE SERVICE DEPARTMENT CALLED AND SAID THE "SEAT BELT TENSIONER BRACKET WAS DEFECTIVE AND NEEDED REPLACE" THEY ALSO STATED THEY HAD NO OF KNOWING IF THE AIR BAGS OR SEAT BELTS WOULD DEPLOY IN THE EVENT OF AN ACCIDENT WITHOUT REPLACING THE DEFECTIVE SEAT BELT TENSIONER BRACKET. IT WOULD SEEM TO ME THAT IF THIS SITUATION IS TRUE (SAFETY RESTRAINT SYSTEM CAN BE RENDERED INEFFECTIVE WITHOUT NOTICE) THAT POSSIBLY THE SITUATION SHOULD BE LOOKED INTO. THE "SERVICE AIR BAG" INDICATOR WAS COMING ON AND OFF BY ITSELF SO I ORIGINALLY DID NOT WORRY TOO MUCH ABOUT IT UNTIL IT CAME ON AND STAYED ON. IMAGINE MY SURPRISE WHEN THE GM SERVICE DEPARTMENT STATED THAT I COULD HAVE DRIVING AROUND WITH NO SAFETY RESTRAINT SYSTEM. IMAGINE ALSO MY SURPRISE WHEN CHEVROLET CUSTOMER SERVICE DID NOT SEEM TO SEE THE URGENCY OF WHO KNOWS HOW MANY VEHICLES ARE OUT THERE WITH A POTENTIALLY USELESS SAFETY RESTRAINT SYSTEM. PLEASE USE YOUR POSITION OR RESPECT TO PURSUE THIS ISSUE AND FIND OUT IF THERE IS A SAFETY CONCERN. THANK YOU. I HAVE CASE FILE NUMBERS AND MORE INFORMATION IF YOU REQUIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694187March 13, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE TRANSMISSION WOULD GO INTO A HARD TRANSITION OF GEARS VERY SLOWLY BEFORE SHIFTING INTO A NORMAL GEAR. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS NOT ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693926March 12, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT NOTICED THAT THE FUEL GAUGE DISPLAYED HALF A TANK AND THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WOULD NOT RESTART. THE CONTACT HAD TO CALL FOR FUEL TO BE BROUGHT TO THE SITE. ONCE THE FUEL WAS POURED INTO THE FUEL TANK, THE VEHICLE STARTED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE RECURRED TWO OTHER TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,445.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692482March 6, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE AT A STOP SIGN, ANOTHER VEHICLE CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS UNSURE ABOUT WHAT WARNING LIGHT ILLUMINATED. THE CONTACT SUSTAINED HEAD, BACK, NECK, LEFT ARM AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS REPAIRED BUT THE CONTACT WAS UNSURE WHAT REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10692556March 6, 2015
ELECTRICAL SYSTEM, ENGINE
TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLES SPEED REDUCED AFTER THE ENGINE POWER WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 4/6/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692477March 5, 2015
AIR BAGS
ON 2-2-2015 VEHICLE WAS INVOLVED IN A TWO VEHICLE, PERSONAL INJURY AUTO ACCIDENT. DAMAGE WAS INCURRED TO THE LEFT AND RIGHT FRONT 1/4 (FENDER) PANELS, ENGINE COMPARTMENT, INTERIOR DASHBOARD AND STEERING WHEEL AREA ALONG WITH THE PASSENGER SIDE FRONT DOOR OF THE AFOREMENTIONED VEHICLE AND RESPECTIVE VIN. AT THE TIME OF THE ACCIDENT, NONE OF THE AIR BAGS DELOYED AND THE VEHICLE IS EQUIPPED WITH DRIVER SIDE, PASSENGER SIDE, FRONT SIDE IMPACT AND HEAD/CURTAIN AIR BAGS. THE VEHICLE HAS SUBSEQUNETLY BEEN TOTALED BY THE INSURANCE COMPANY AND AWAITS DISPOSITION AT THEIR SALVAGE IMPOUND FACILITY. A "HOLD" HAS BEEN PLACED ON THE DISPOSTION OF THE VEHICLE BY THE INSURANCE COMPANY PENDING AN INVESTIGATION BY GENERAL MOTORS CORPORATION, CHEVROLET DIVISION PRODUCT SAFETY PERSONNEL. THE GM ASSIGNED INCIDENT # IS 805801 AND WAS ASSIGNED ON APPROXIMATELY 02-19 OR 02-20-2015. TO DATE, ASIDE FROM THE INTIAL NOTIFICTION BY GM OF RECEIPT OF THE INCIDENT/COMPLAINT, THE PERSON ASSIGNED TO THE INCIDENT HAS FAILED TO RETURN TELEPHONE INQUIRIES FOR GENERAL INFORTMATION, STATUS OF THE REVIEW AND /OR INVESTIGATION.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10691475March 2, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, THE SERVICE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690081February 23, 2015
ENGINE
I OWN A 2009 CHEVROLET IMPALA. I WAS DRIVING ON THE HIGHWAY AT 65 MPH WHEN THE CHECK ENGINE LIGHT, TRACTION CONTROL LIGHT AND ENGINE POWER REDUCED LIGHT CAME ON. A FEW MINUTES LATER, IN HEAVY TRAFFIC IT SAID ENGINE SHUTTING DOWN AND THERE WAS A SHORT COUNTDOWN DISPLAYED BEFORE THE ENGINE DIED COMPLETELY. THIS IS VERY DANGEROUS AND I AM LUCKY TO HAVE BEEN ABLE TO GET OVER TO THE SHOULDER WITHOUT GETTING HIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690139February 23, 2015
ELECTRICAL SYSTEM
I WAS APPROACHING A INTERSECTION WHEN THE ENGINE STOPPED RUNNING,I STOPPED THE CAR,PUT THE CAR IN PARK,THEN I TRIED TO START THE CAR IT WOULDN'T DO ANYTHING,TRIED TO TAKE IT OUT OF PARK AND IT WOULDN'T COME OUT PARK NOR WOULD IT START AND THE KEY WOULDN'T COME OUT OF THE IGNITION SWITCH. THIS IS A SAFETY PROBLEM I COULD HAVE BEEN KILLED !!!!!!!!!!!!!!!!!!!!!!!!!. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10684223February 19, 2015
ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING ABOUT 35 MPH, MY CAR INSTANTLY REDUCED SPEED AND THE TRACTION CONTROL AND POWERED REDUCED TO ENGINE LIGHT DISPLAYED. MY CAR REDUCED SPEED TO ABOUT 10 MPH AND I COULDN'T ACCELERATE ANYMORE. I BEGAN COASTING. I DROVE DIRECTLY TO THE DEALERSHIP AND WAS CHARGED $400 TO "FIX" THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689466February 19, 2015
STEERING, AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
I WOKE UP IN THE HOSPITAL WITH A BRAIN INJURY, TONGUE NEARLY CUT IN HALF, THORATIC SPRAIN, NECK SPRAIN, ETC. FROM WHAT I HAVE BEEN TOLD, I WAS GOING AT LEAST 60-65 MPH WHEN I HAD MY FRONT END CRASH AND MY HEAD WENT THROUGH THE WINDSHIELD. I HAD NUMEROUS ISSUES ALREADY SUBMITTED TO CHEVY, SUCH AS THE STEERING ISSUES I HAD. THE AIR BAGS DID NOT DEPLOY. I LATER WAS DRIVING DOWN THE ROAD AND WHEN I WAS TURNING MY VEHICLE SHUT OFF. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10684013February 18, 2015
ENGINE, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
I HAVE BEEN HAVING THE SERVICE ENGINE LIGHT COME INTERMITTENTLY ALONG WITH THE SERVICE TRACTION CONTROL LIGHT. I HAVE HAD A TECHNICIAN LOOK AT THIS FOR ME AND ADVISED THAT THE THROTTLE CONTROL SENSOR (ACCELERATOR PEDAL) IS GOING IN AND OUT. THE ACCELERATOR PEDAL IS CONNECTED TO A SENSOR THAT DRIVES THE THROTTLE ON THE ENGINE. WHEN THIS HAPPENS INTERMITTENTLY THE VEHICLE LOOSES ENGINE POWER AND TRACTION CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683849February 17, 2015
TRACTION CONTROL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 60 MPH, THE SERVICE TRACTION AND REDUCED ENGINE POWER WARNING LIGHTS ILLUMINATED. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT ACCELERATE OVER 10 MPH. THE CONTACT COASTED OVER TO THE EMERGENCY LANE AND SHUT OFF THE VEHICLE. THE CONTACT RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 215,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683433February 14, 2015
ENGINE, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
THIS IS THE 3RD TIME: WHILE DRIVING, SPEED REDUCES DRAMATICALLY, SERVICE ENGINE INDICATOR COMES ON FOLLOWED BY WARNINGS: "ENGINE POWER REDUCED" AND "SERVICE TRACTION CONTROL". MY RESEARCH ON THE ISSUE TO FIND OUT HOW TO FIX, SHOWS MANY PEOPLE HAVING THE EXACT SAME PROBLEM THAT ISN'T GETTING RESOLVED BY GM. ENGINE POWER REDUCTION TO SUCH A DRAMATIC SPEED CAN BE EXTREMELY DANGEROUS FOR NOT ONLY THE OPERATOR OF THE AFFECTED VEHICLE, BUT ALSO ANYONE ELSE ON THE ROAD NEAR THE DRIVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683129February 13, 2015
VEHICLE SPEED CONTROL, STEERING, ENGINE
ON MY DISPLAY I HAVE SEEN DAILY (SERVICE TRACTION ACTION) AND (ENGINE POWER REDUCED) ALONG WITH (SERVICE AIRBAG) FOR MORE THAN A YEAR, DID NOT SERVICE DUE TO COST AND IT IS NOT MY FAULT! MY CAR USUALLY SLOWS DOWN ONCE THE ENGINE POWER REDUCED DISPLAYS CAUSING THE CAR TO JERK DUE TO ME TRYING TO GIVE IT MORE GAS SO AS NOT TO BE HIT FROM THE BACK. AS MY GRANDCHILDREN AND I WERE HEADED HOME ON THE FREEWAY MY CAR DECIDED TO JUST SHUT OFF. ON THE DISPLAY IT READ FIRST.. SERVICE TRACTION ACTION AND THEN STARTING DISABLED SERVICE THROTTLE. MY CAR IMMEDIATELY LOST POWER AND I BEGAN TO PRAY HOPING I WOULD NOT GET HIT FROM THE BACK WITH MY GRANDCHILDREN SITTING IN THE BACK. ONCE I PULLED OVER MY CAR WOULD NOT START I SAT FOR ABOUT A MINUTE AND TRIED TO START AGAIN AND IT STARTED. JUST TODAY 01/12/2015, WITH MY GRANDCHILDREN IN THE BACK OF MY CAR AGAIN MY CAR DECIDED TO LOOSE POWER AGAIN BUT THIS TIME IT DID SOMETHING VERY DIFFERENT, IT WOULD NOT ALLOW ME TO FIRST REVERSE AND THEN IT ALLOWED ME TO BUT SOON AFTER I COULD NOT GO FORWARD. THE GAS PEDDLE ACTED AS THOUGH THE CAR WAS COMPLETELY TURNED OFF BUT THE CAR WAS RUNNING. WHEN I ATTEMPTED TO PRESS THE GAS PEDDLE I PRESSED IT ALL THE WAY DOWN TO THE FLOOR, NOTHING HAPPENED. I ENDED UP CALLING A TOWING SERVICE AND AFTER TELLING THEM WHAT HAPPENED I WAS TOLD MY ISSUES STEMMED FROM A ELECTRICAL SYSTEM ISSUE THAT CHEVY HAD RECALLED. THIS DOES NOT MAKE ANY SENSE FOR SO MANY OF US TO GO THROUGH THE SAME ISSUES BUT NOTHING BE DONE ABOUT THESE ISSUES. SOMETHING NEEDS TO BE DONE QUICKLY!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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