Chevrolet Impala Complaints (2007)

627 consumer complaints on file.

#10413126July 16, 2011
SUSPENSION:REAR
ON 9/08/09 I WENT TO A LOCAL TIRE DEALER TO REPAIR 2 SLOW LEAKS IN MY TIRES. I WAS ADVISED THE TIRES BADLY NEEDED ALIGNED. ON 9/09/09 I GOT MY ALIGNMENT. THE REPAIRMAN ADVISED ME THE TIRES WERE ALL WORN BADLY, AND I NEEDED NEW ONES BEFORE WINTER.AT THAT TIME MY MILEAGE WAS ABOUT 16,900 MILES. ON 11/02/09 I BOUGHT 4 NEW TIRES FOR A COSDT OF $425.79 OUT OF NECESSITY FOR UPCOMING WINTER DRIVING. I THOUGHT IT WAS VERY ODD THAT I NEEDED NEW TIRES ON THE IMPALA THAT I HAD PURCHASED TWO YEARS AGO, BUT I TRUST MY TIRE MAN, SO I DID NOT QUESTION WHAT HE TOLD ME I NEEDED TO DO. IT HAS BEEN ALMOST TWO YEARS AGAIN, SO NOW I AM CONCERNED ABOUT WHTHER I NEED NEW TIRES AGAIN ALREADY DUE TO THIS GM PROBLEM OF DEFECTIVE SPINDLE RODS, WHICH CONNECT THE SUSPENSION TO THE REAR WHEELS. I AM CONCERNED ABOUT THIS PROBLEM AS A SAFETY ISSUE WHEN I AM DRIVING MY VEHICLE!!! *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412411July 15, 2011
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT ALL FOUR TIRES WERE CONSISTENTLY WEARING FROM THE INSIDE AND WERE CONSTANTLY IN NEED OF REPLACEMENT AND AN ALIGNMENT. THE DEALER WAS CONTACTED WHO OFFERED NO ASSISTANCE FOR THE REPAIRS. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 71,209. UPDATED 08/15/11 *BF UPDATED 08/24/11. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412265July 14, 2011
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO OCCASIONS TO BE REALIGNED. THE VEHICLE WAS ALSO TAKEN TO HAVE THE TIRES REPLACED ON ONE OCCASION DUE TO UNEVEN TREAD WEAR. THE VEHICLE WAS IN THE PROCESS OF BEING TAKEN BACK TO HAVE THE TIRES REPLACED FOR A SECOND TIME DUE TO UNEVEN TREAD WEAR. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412332July 14, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR TIRES WERE REPLACED THREE TIMES WITHIN THE LAST YEAR DUE TO EXCESSIVE TREAD WEAR AND BLOWOUTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE REAR SUSPENSION WAS REALIGNED AND THE STRUTS WERE REPLACED, BUT THE REPAIRS DID NOT REMEDY THE FAILURE. THE CONTACT WAS ALSO INFORMED THAT THERE WAS AN ARM KIT THAT COULD BE INSTALLED ON THE VEHICLE TO REMEDY THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE SITUATION AND THE CONTACT WAS INFORMED THAT THE ARM KIT WOULD NOT REMEDY THE FAILURE. ADDITIONAL REPAIRS WERE NOT PERFORMED. THE FAILURE MILEAGE WAS 57,059 AND THE CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411582July 9, 2011
SUSPENSION:REAR
THIS COMPLAINT IS ABOUT MY 2007 CHEVY IMPALA. ON 3/31/10 I WAS ON THE HIGHWAY COMING BACK FROM FLORIDA WHEN MY REAR TIRE STARTED LOOSING AIR. I IMMEDIATELY GOT OFF THE HIGHWAY AND FOUND A TIRE REPAIR SHOP IN BARNESVILLE GA. THEY LOOKED AT MY BACK TIRES AND BOTH WERE WORN ON THE INSIDE AS THOUGH MY REAR END WAS OUT OF ALIGNMENT. I HAD TO GET 2 NEW TIRES FOR THE BACK. THE ORIGINAL TIRES HAD 37,000 MILES ON THEM. COST OF THE NEW TIRES WERE $296.23. THEN WHEN I GOT BACK HOME I TOOK IT TO THE CHEVY DEALER WHERE THEY SAID I NEEDED A 4 WHEEL ALIGNMENT AT A COST OF $89.95. I RECENTLY READ IN THE PAPER THAT THIS PROBLEM MAY HAVE BEEN CAUSED BY A DEFECTIVE SPINDLE ROD THAT THE DEALER SHOULD HAVE KNOWN ABOUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411514July 8, 2011
STRUCTURE, TIRES, SUSPENSION
MY 2007 IMPALA TIRES WORE OUT PREMATURELY. I NOTICED THE TIRES STARTING TO WEAR OUT ON THE INSIDE AT ABOUT 6,000 MILES AND HAD THE TIRES ALIGNED AND ROTATED. THE TIRES CONTINUED TO WEAR OUT ON THE INSIDE. I BROUGHT THIS TO THE ATTENTION OF LUCK CHEVROLET AT ABOUT 32,000 MILES AND THEY SAID GM WOULD NOT COVER THIS REPAIR UNDER THE WARRANTY. HOWEVER THEY DID SAY THERE WAS A PROBLEM AND A KIT COULD BE INSTALLED TO CORRECT. I REPLACED THE TIRES AND HAD GOODYEAR INSTALL THE CAMBER KIT TO CORRECT THE PROBLEM. I SPENT $800 FOR NEW TIRES WHEEL ALIGNMENT AND THE CAMBER KIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410631July 6, 2011
SUSPENSION:REAR
2007 IMPALA HAS BAD REAR END ALIGNMENT, NEW TIRES BOUGHT IN JANUARY 2011, ALREADY SHOWING UNEVEN WEAR ON REAR TIRES ONLY. THE DAMAGE IS ON THE INNER PART OF THE REAR TIRES. I SHOULD NOT HAVE TO PAY OUT OF MY POCKET FOR THE REAR CAM KIT TO BE INSTALLED TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410710July 6, 2011
SUSPENSION:REAR, STEERING
VEHICLE PERFORMED POORLY OVER 35 MPH ON HIGHWAY WITH THE REAR OF THE VEHICLE SWAYING EXCESSIVELY DURING SNOWY OR WET CONDITIONS. THE TIRES ON THE BACK OF THE VEHICLE WORE PREMATURELY ON THE INSIDE . I PURCHASED FOUR SETS OF NEW BACK TIRES IN A SPAN OF 4 MONTHS AND HAD TO HAVE TWO ALIGNMENTS DONE AT SEPARATE TIMES BECAUSE THE FIRST DIDN'T INITIALLY FIX THE PROBLEM. IT CAME TO A POINT THAT I WAS FRIGHTENED TO DRIVE MY VEHICLE DURING SNOWY OR WET CONDITIONS IN FEAR OF CAUSING A MAJOR ACCIDENT. I HAVE SPENT ROUGHLY $700 ON THIS ISSUE AND BELIEVE IT COULD HAVE BEEN RESOLVED IF GM WOULD HAVE ADDRESSED THE CONSUMER'S VEHICLE PROBLEM INITIALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410734July 6, 2011
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE VEHICLE WAS TAKEN FOR ROUTINE MECHANIC WHEN THE CONTACT WAS INFORMED THAT THE REAR TIRES WERE WORN FROM THE INSIDE. THE CONTACT STATED THAT THE TIRED WERE RECENTLY REPLACED AND ONLY TRAVELED APPROXIMATELY 7,000 MILES ON THE TIRES. THE CONTACT BELIEVED THE FAILURE AS CAUSED BY FAULTY SUSPENSION RODS. THE TIRES WERE REPLACED. THE CONTACT CALLED THE DEALER REGARDING THE REAR SUSPENSION AND THEY ADVISED THAT THERE WERE NO RECALLS RELATED TO THE FAILURE. THE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410749July 6, 2011
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DRIFTED INTO THE LEFT LANE WITHOUT INTENT. THE CONTACT IMMEDIATELY TURNED THE STEERING WHEEL TOWARDS THE RIGHT DIRECTION IN ORDER FOR THE VEHICLE TO DRIVE STRAIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FOUR TIRES WERE ROTATED, AND THE FAILURE CONTINUED TO OCCUR. THE CONTACT PLANNED TO TAKE THE VEHICLE BACK TO THE DEALER FOR DIAGNOISIS AND REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410765July 6, 2011
SUSPENSION:REAR, TIRES
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE TIRE CONTINUOUSLY WORE PREMATURELY. THE CONTACT HAD SEVERAL ALIGNMENTS PERFORMED ON THE VEHICLE WITHIN TWO YEARS. IN ADDITION, WHEN DRIVING IN SNOWY WEATHER, THE CONTACT WAS UNABLE TO TRAVEL ABOVE 35 MPH OR THE REAR END OF THE VEHICLE WOULD FISH TAIL. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CURRENT MILEAGE WAS 109,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410784July 6, 2011
TIRES
TIRES WEAR UNEVENLY AND PREMATURELY WITH POSSIBILITY OF UNEXPECTED BLOW-OUT AT HIGHWAY SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412468July 6, 2011
WHEELS, SUSPENSION
I HAD A COMPANY CAR, 2007 IMPALA THAT WAS WEARING THE TIRES UNEVENLY. I WENT THROUGH SEVERAL SETS OF TIRES AS A RESULT OF THIS PROBLEM. I THOUGHT THAT THE TIRE DEALERSHIP WAS NOT DOING A GOOD JOB HOWEVER JUST NOTICED THAT THERE IS LAWSUIT STATING THERE WAS A PROBLEM WITH THE SPINDLES. MY FATHER, NOW OWNS THE VEHICLE. AND WANT TO BRING THIS TO THE NHTSA ATTENTION AS WELL AS TO BE NOTIFIED OF A RECALL AS MY FATHER IS NOW DRIVING THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410601July 5, 2011
SUSPENSION:REAR, TIRES
VEHICLE PERFORMED POORLY OVER 35 MPH ON HIGHWAY WITH THE REAR OF THE VEHICLE SWAYING EXCESSIVELY. THE TIRES ON THE BACK OF THE VEHICLE WORE PREMATURELY. I HAD A DEALERSHIP LOOK AT THE VEHICLE AND THERE WAS NO DAMAGE TO VEHICLE SUSPENSION. I HAD TO HAVE AN ALIGNMENT AND NEW TIRES PUT ON THE VEHICLE. I COMPLAINED TO GENERAL MOTORS BUT THEY WERE ONLY REIMBURSING POLICE VEHICLES FOR PREMATURE REAR TIRE WEAR. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409210June 28, 2011
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, IN WET CONDITIONS, HE WOULD LOSE CONTROL OF THE STEERING WHEEL. IN SOME CASES, THE STEERING WHEEL WOULD SUDDENLY LOCK, MAKING IT VERY DIFFICULT TO MANEUVER THE VEHICLE. THE DEALER WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT CONTACTED REGARDING THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408008June 15, 2011
POWER TRAIN
SHIFT GEAR STICKING WOULD NOT MOVE. STRANDED AT 1 AM IN THE MORNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10406153June 13, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE CONTACT STATED THAT THE DRIVER LOST CONTROL OF THE VEHICLE, CAUSING HIM TO CRASH INTO A FIRE HYDRANT. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, WAS NOT INSPECTED AT THE CONTACT'S REQUEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 102,000. A POLICE REPORT WAS AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10404103June 1, 2011
SERVICE BRAKES, HYDRAULIC
SEVERE VIBRATION FROM THE FRONT BRAKES OF MY 2007 CHEVROLET IMPALA. OCCURS AT SPEEDS ABOVE 50 MPH, PARTICULARLY SEVER WHEN STOPPING ~70 MPH. CAR DID THIS AT 40,000, REPLACED FRONT ROTORS. AGAIN AT 80,000 MILES, AGAIN REPLACED FRONT ROTORS, NOW AGAIN AT 100K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402803May 26, 2011
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THE VEHICLE WOULD NOT START AND THE FAILURE OCCURRED INTERMITTENTLY AFTER DRIVING THE VEHICLE. THE CONTACT STATED THE VEHICLE WOULD OFTEN TAKE UP TO ONE OR TWO HOURS BEFORE IT WOULD START. THE VEHICLE WAS TAKEN TO A DEALER AND AN INDEPENDENT MECHANIC WHERE THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402362May 23, 2011
SERVICE BRAKES, HYDRAULIC
I HAVE A 2007 CHEVY IMPALA WITH BRAKE AND TIRE ISSUES. I HAVE OWNED THIS VEHICLE SINCE IT WAS 2YRS OLD WITH ABOUT 32,000 MILES ON IT. IN THE FIRST YEAR OF OWNING IT I HAD TO REPLACE BRAKES ROTORS DUE TO WARPING FOUR TIMES AND TIRES DUE TO POUNDING THREE TIMES. AFTER FILING A COMPLAINT WITH CHEVY ON THEIR WEB SITE AND GETTING NO RESPONSE AND SEEING OTHER WEB BASED COMPLAINT SITE WITH SIMILAR COMPLAINTS, I AM SENDING THIS TO YOU. CHEVY TELLS ME THAT THESE PROBLEMS ARE CAUSED BY HARD BRAKING WHICH ISN'T THE CASE, I HAVE BEEN DRIVING THE SAME WAY FOR OVER 25YRS AND HAVE NEVER HAD THIS PROBLEM. AFTER SPENDING THOUSANDS OF DOLLARS TO TRY AND CORRECT THE PROBLEM I GAVE UP AND HAVE BEEN DRIVING THE VEHICLE THE WAY THAT IS FOR AWHILE NOW. RECENTLY BECAUSE THE TIRES WERE POUNDING SO MUCH AND THE BRAKES SHAKING SO MUCH AT HIGHWAY SPEED, IT WAS HARD TO CONTROL THE VEHICLE. I HAD TO REPLACE THE ROTORS AGAIN WHICH STARTED PULSATING AGAIN WITHIN A THOUSAND MILES OR SO. I HAVE TALKED WITH OTHER IMPALA OWNER AND HAVE HEARD SIMILAR COMPLAINTS AND CHEVY DOESN'T SEEM TO CARE. THIS CAN BE A REAL SAFETY ISSUE AT HIGHWAY SPEEDS AND REPLACING TIRES AND BRAKE IS ONLY A TEMPORARY CURE. CHEVY SAYS THAT I SHOULD DO A "ROAD FORCE BALANCE", AT $70 PER, EVERY 3,000 MILE TO CORRECT THE TIRE POUNDING ISSUE. THEY HAVE NO SOLUTION FOR THE BRAKE ISSUE OTHER THAN TO NOT USE THE BRAKES I GUESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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