Chevrolet Impala Complaints (2009)

824 consumer complaints on file.

#10721876May 28, 2015
AIR BAGS, ENGINE
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED AND THE LOWER ENGINE POWER WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART RELATED TO THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT AN UNKNOWN PART NEEDED TO BE TIGHTENED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721921May 28, 2015
ENGINE, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING ON THE HIGHWAY AND ALL OF THE SUDDEN CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT COME ON. WARNINGS SERVICE TRACTION CONTROL AND REDUCED ENGINE POWER ARE DISPLAYED AND ALL BUT SHUTS MY CAR OFF IN THE MIDDLE OF THE HIGHWAY CAUSING CARS TO SLAM ON THEIR BRAKES AND SWERVE BARELY MISSING ME. I GET OVER TO THE SIDE OF THE ROAD AND TURN THE CAR OFF. THEN TURN THE CAR BACK ON SAME MESSAGES AND WON'T GO NO WHERE. DO THE SAME THING AGAIN ONLY WAITING LONGER AND NO MESSAGES BUT CHECK ENGINE LIGHT STILL ON. I DRIVE HOME. NEXT DAY NO WARNINGS OR LIGHTS. COUPLE WEEKS GO BY DOES THE WHOLE WARNINGS AND LIGHTS AND SLOWS CAR DOWN AGAIN BUT DOESN'T COMPLETELY SHUT IT DOWN. I WAS IN REGULAR STREET TRAFFIC THIS TIME ABOUT 35MPH. AND NOW IT'S MORE FREQUENT SOMETIMES A COUPLE TIMES A DAY TO ONCE EVERY DAY OR TWO. THIS NEEDS TO BE LOOKED AT. I'M READING ABOUT THIS PROBLEM ON A LOT OF IMPALAS CAUSING MAJOR PROBLEMS AND WRECKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717314May 19, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
GOING DOWN HIGHWAY GO TO ADJUST AC TEMP. AND THIS LOUD TAP TAP TAP TAP STARTS SOUNDING OFF IN DASH. SCARED ME CAUSED ME TO JUMP AND ALMOST LOSE CONTROL OF CAR. TOOK TO CHEVROLET DEALER THEY REPLACED BLEND DOOR ACTUATOR. I HAVE HAD THIS REPLACED FIVE DIFFER. TIMES UNDER WARRANTY. 2015 81000 MILES AND IT GOES OUT AGAIN. I AM NOW USE TO THE SOUND AND IT DOES NOT SCARE ME LIKE BEFORE. I HAVE TALKED TO OTHER IMPALA OWNERS AND THYE HAVE THE EXACT SAME PROBLEM. THEY SAID IT SCARED THEM TOO WHEN IT FIRST HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717092May 18, 2015
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE FUEL GAUGE WENT DOWN TO ZERO. ALSO, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE DID NOT ACCELERATE. THE SERVICE ENGINE SOON WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717154May 18, 2015
ENGINE, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE CHECK ENGINE AND THE TRACTION CONTROL WARNING LIGHTS ILLUMINATED. IN ADDITION, A CHIME SOUNDED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE UNKNOWN REPAIRS WERE PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716346May 13, 2015
POWER TRAIN
ON 18 APR 2015, MY 2009 CHEVROLET IMPALA EXPERIENCED COMPLETE AND TOTAL FAILURE OF THE TRANSMISSION. SINCE THE WARRANTY IS 5 YEARS/100,000 MILES, I WAS NOT ELIGIBLE FOR REPAIR DUE TO BEING 8 MONTHS BEYOND THE WARRANTY PERIOD. THIS DESPITE THE FACT THAT THE VEHICLE ONLY HAD 74,000 MILES ON IT AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715802May 11, 2015
ENGINE, SERVICE BRAKES
WE RECEIVED A LETTER SAYING THIS YEAR AND MODEL HAVE A POOR SOLDER CONNECTION THAT CAUSES REDUCTION IN ENGINE POWER AND TRACTION CONTROL FAILURE. OUR CAR HAS THIS PROBLEM. HOWEVER, CHEVROLET WILL ONLY PAY FOR THE FIX IF IT IS UNDER WARRANTY AND HAS LESS THAN 120,000 MILES. WE BELIEVE THAT MOST SIX YEAR OLD CARS HAVE MORE THAN 120,000 MILES AND CHEVROLET IS JUST COVERING THEMSELVES FROM LAWSUITS WITH THIS LETTER. IF THEY SOLDERED SOMETHING IMPROPERLY THEY SHOULD FIX IT REGARDLESS OF THE MILEGE ON A VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714630May 5, 2015
VEHICLE SPEED CONTROL
CAR STRUGGLES THEN KICKS INTO GEAR. GOT WARNING ABOUT TRACTION CONTROL FAILING THEN THE CAR SAYS 'ENGINE POWER REDUCED' AND SPEED CUTS IN HALF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714637May 5, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STARTED THE VEHICLE AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000. UPDATED 6/30/15*CN UPDATED 07/02/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714425May 4, 2015
VEHICLE SPEED CONTROL, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
THE TRACTION CONTROL, STABILITY TRACK AND ABS LIGHTS ALL CAME ON. THE ENGINE POWER REDUCED LIGHT CAME ON AND ENGINE POWER WAS LOWER. I HAD THE LEFT SPEED SENSOR REPLACED AND THE ACCELERATOR SENSOR REPLACE ON AUGUST 8TH AFTER THE DEALERSHIP HAD FIXED THIS PROBLEM IN APRIL AND AGAIN IN JUNE. I WAS TOLD THEY CHANGED SENSORS THEN ALSO, BUT I AM NOT SURE OF WHICH ONES AT THAT TIME. I AM NOW HAVING THE SAME PROBLEM FOR THE FORTH TIME. REPLACING THE SENSORS EVERY FEW MONTHS IS GETTING EXPENSIVE. ALSO NOT VERY SAFE. I CONTACTED GM AND THE WOMAN TOLD ME TO TAKE IT BACK TO THE DEALERSHIP TO BE FIXED AGAIN. I HAVE FIXED THE SAME ISSUE THREE TIMES ALREADY. THEY WERE OF NO HELP AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713979May 1, 2015
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL WHEN TURNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE STEERING GEAR KIT AND THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT THE POWER STEERING HOSES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,256. UPDATED 8/21/15*CN UPDATED 10/11/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713936April 30, 2015
ENGINE, STEERING
WHILE DRIVING ON THE HIGHWAY AT 55 MPH THE CAR LOST POWER AND DISPLAYED "REDUCED ENGINE POWER." I LOST COMPLETE POWER AND LUCKILY WAS ABLE TO COAST TO THE SHOULDER. IT WAS VERY SCARY AND VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712965April 26, 2015
AIR BAGS
THIS WAS THE FIRST TIME THE SERVICE AIR BAG CAME ACROSS CENTER INFO ON DASH INFO SYSTEM. THE LIGHT ALSO SHOWING THAT THE SRS WAS ON INDICATING A PROBLEM. MY HUSBAND CAME TOOK THE CAR FOR A TEST AND NO LIGHTS OR WARNINGS. TOOK IT TO THE DEALERSHIP AND SERVICEMAN STATED IF THE ERRORS ARE NOT SHOWING IT COULD BE A PROBLEM TRYING TO FIND THE ISSUE OF THE LIGHT AND WARNING. WITH JUST OVER 10,000 MILES ON THIS VEHICLE 2009 IMPALA BECAUSE BEING OVER 5 YEARS OLD I WOULD HAVE TO PAY FOR ALL CHECKS WHICH MAY OR MAY NOT CORRECT ANYTHING. MY HUSBAND HAS CHECKED IT SEVERAL TIMES IN THE LAST FEW DAYS AND HE DIDN'T GET ANY ERRORS. I DROVE IT TO CHURCH TODAY AND SURE ENOUGH IT SAID SERVICE AIR BAG AND THE ICON LIGHT WAS ON FOR DRIVER'S AIR BAG. THEN NO LIGHTS OR WARNINGS COMING HOME. WILL THE AIR BAGS DEPLOY WHEN THIS WARNING IS SHOWING? WHY CAN'T THE DEALER INFORM OWNERS OF THIS VEHICLE THAT A PROBLEM EXISTS. I FOUND SEVERAL PLACES ON LINE ABOUT THE SAME PROBLEM. APPARENTLY ONE PERSON PAID OVER 900 DOLLARS FOR A REPAIR OTHERS SAID THAT DEALERS WERE OF NO HELP. I JUST WANT TO GO ON RECORD THAT THIS MAY BE A SAFETY ISSUE AND ALL OWNERS WITH THIS PROBLEM SHOULD REPORT IT TO GM AND ALSO TO THE NHTSA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712402April 23, 2015
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DRIVER'S DOOR KEY FOB FAILED TO OPERATE. THE CONTACT HAD TO MANUALLY LOCK AND UNLOCK THE DRIVER'S SIDE DOOR. THE CONTACT MENTIONED THAT WEEKS LATER, THE BOTH REAR DOORS FAILED TO LOCK AND UNLOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. UPDATED 6/8/15*CN THE CONSUMER STATED THE PROBLEM WAS DIAGNOSES AS DIS-FUNCTIONAL LOCK ACTUATORS. UPDATED 06/18/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705645April 14, 2015
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
WHILE ON MY WAY HOME FROM WORK ON A MAJOR HIGHWAY, MESSAGE LIT UP SAYING ENGINE POWER IS REDUCED, SERVICE TRACTION CONTROL, THEN SAID STARTING DISABLED AND THE ENGINE SHUT OFF MID HIGHWAY WITH NO TIME TO REACT. I WAS ALMOST HIT BY SEVERAL CARS, TRACTOR TRAILER, AND BUSES. I HAD NO POWER STEERING, NOTHING. I HAVE 5 CHILDREN WHO ARE OFTEN IN THE CAR WITH ME AND THIS CREATED A MESS OF TRAFFIC AND COULD HAVE KILLED PEOPLE. AFTER BEING SCARED OUT OF MY MIND AND STUCK HALF IN A HIGHWAY LANE FOR 5 MIN WITH TRAFFIC SWERVING, THE CAR STARTED BACK UP WITH NO ISSUES AND I CONTINUED HOME. NO SIGN OF ANYTHING TODAY, HOWEVER I AM READING THOUSANDS OF COMPLAINTS ONLINE FROM OTHER CHEVY IMPALA OWNERS WHO STATE THEY ARE EXPERIENCING THE SAME ISSUES AND IT COMES AND GOES AND HAVE TRIED EVERYTHING TO FIX IT AND IT STILL HAPPENS EVERY SO OFTEN SOMETIMES MORE THAN OTHERS. SOMEONE IS GOING TO LOSE A LIFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704851April 9, 2015
POWER TRAIN, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING ONTO A HIGHWAY WHEN I REACH 56 MILES PER HOUR MY VEHICLE LOST POWER AND SLOW DOWN THE BRAKES LOCKED AND THE ELECTRICAL SYSTEM WENT HAYWIRE. THE LOCKS STARTED LOCKING AND UNLOCKING WHILE THE VEHICLE WAS IN MOTION. THE LIGHTS STARTED FLICKERING ON AND OFF AND THE CAR STARTED SHAKING RAPIDLY AND THE BRAKES LOCKED UP. ONCE I STARTED THE VEHICLE BACK UP AND THE IGNITION SWITCH SEEMED TO BE STUCK AND THE AIR BAG LIGHT DISPLAYED ON THE DASHBOARD. WHEN I TURN OFF THE VEHICLE AND TRY TO REMOVE THE KEY THE KEY WILL NOT COME OUT SO I HAVE TO PUT IT INTO NEUTRAL AND BACK INTO PARK A FEW TIMES BEFORE IT WILL RELEASE THE KEY. SINCE THIS HAS OCCURRED I HEAR A KNOCKING SOUND IN MY GLOVE BOX WHEN THE DOOR IS OPEN AND CLOSED AND SOMETIME HOURS AFTER ILL HEAR THE NOISE AND THE ELECTRIC WILL FLICKER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704367April 8, 2015
TRACTION CONTROL SYSTEM, ELECTRICAL SYSTEM
'SERVICE TRACTION CONTROL' 'ENGINE POWER REDUCED' AND ENGINE LIGHT CAME ON. CAR LOST ALL POWER. I HAD TO WAIT SEVERAL MINUTES BEFORE IT WOULD START AGAIN. I WAS DRIVING 65 MPH ON MY DAILY DRIVE OF 60 MILES ONE WAY. THANK GOODNESS I WASN'T PASSING AND DID NOT HAVE MY CHILDREN IN THE CAR! THIS HAS HAPPENED SEVERAL TIMES SINCE WHERE I HAVE NOT LOST ALL POWER BUT PARTIAL, THE CRUISE CONTROL WILL QUIT WORKING AND THE CAR HAS VERY LITTLE POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704556April 8, 2015
LATCHES/LOCKS/LINKAGES
AT FIRST IT WAS JUST THE PASSENGER REAR DOOR LOCK THAT WOULD NOT UNLOCK ALL THE TIME AND THEN THE DRIVER SIDE REAR LOCK STARTED TO BE INTERMITTENT BUT AS OF FEBRUARY 2015, NEITHER WILL AUTOMATICALLY UNLOCK EVEN USING THE DOOR HANDLE. WE HAVE TO ROLL DOWN THE WINDOWS AND UNLOCK. ONCE UNLOCKED THEY THEN RARELY LOCK WITH THE KEY FOB. WHY IS THIS A PROBLEM, IN CASE OF AN ACCIDENT, WE WOULD NOT BE ABLE NOR WOULD FIRST RESPONDERS BE ABLE TO QUICKLY EXTRICATE ANY PASSENGERS IN THE REAR SEAT. THIS WORRIES US AS WE DO TAKE PEOPLE IN THE BACK SEAT. IF THERE WAS A CHILD OR INFANT, IT WOULD BE HORRIFIC WE HAVE FRIENDS WITH A 2009 CHEVROLET MALIBU AND THEIR REAR LOCKS ARE INTERMITTENT AND ONE IS GETTING WORSE. I WILL BET THERE A NUMBER OF CARS JUST LIKE OURS. I HAVE HAD CARS AS LONG AS 15YRS AND NEVER HAD A DOOR LOCK PROBLEM. WE CURRENTLY HAVE A CAR THAT IS 31 YRS OLD AND THE DOOR LOCKS DO NOT FAIL - AND IT IS A CHEVROLET ALSO. THE DEALER HAS TOLD US OUR CAR IS NOW ALMOST 6 YRS OLD AND THAT WE WILL JUST HAVE TO SUCK IT UP AND PAY TO HAVE THEM FIXED. WE THINK IT IS A DEFICIT IN THE MANUFACTURE OF THE DOOR LOCKS AND THAT CHEVROLET SHOULD PAY FOR IT. PLEASE LOOK INTO THIS BEFORE SOME CHILD GETS KILLED OR ADULTS GET TRAPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703852April 6, 2015
ENGINE
THE CAR STATES SERVICE TRACTION CONTROL-ENGINE POWER IS REDUCED. WHILE DRIVING THE HIGHWAY THE CAR COMPLETELY SHUT OFF AND HAD TO WAIT ABOUT 10 MINUTES BEFORE BEING ABLE TO START IT AGAIN. I DRIVE HIGHWAY DAILY AND HAVE A (XXX) YEAR OLD SON THAT RIDES WITH ME THIS IS A SAFETY HAZARD FOR THE BOTH OF US. *TRPARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702478March 30, 2015
ENGINE
TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT, THE SERVICE TRACTION CONTROL AND THE CHECK THROTTLE ASSEMBLY WARNING LIGHTS ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE THROTTLE BODY, THE TRACTION CONTROL MODULES WERE REPLACED AND REPROGRAMMED BUT THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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