Chevrolet Impala Complaints (2007)

627 consumer complaints on file.

#10515524June 6, 2013
STEERING
I NOTICE A FUNNY SOUND WHEN TURNING THE STEERING WHEEL. I DROVE OVER TO THE DEALERSHIP TO HAVE THEM LOOK AT IT. I WAS TOLD THE POWER STEERING RACK SEALS ARE STARTING TO LEAK. I DID SOME RESEARCH AND FOUND OUT THAT A LOT OF 2007 IMPALA'S IS HAVING THE SAME PROBLEM IN DIFFERENT STATES. I SEE A LOT OF COMPLAINTS TO NHTSA BUT NO ONE IS REQUESTING A RECALL TO FIX THIS PROBLEM I CAN NOT UNDERSTANDING WHY. GMC IS AWARE OF THE PROBLEM. I WAS TOLD BY THE DEALERSHIP I HAVE TO PAY $830.00 + TAX TO REPLACE THE POWER STEERING RACK, SHOULD NOT GMC PAY FOR THIS SINCE THEY ARE AWARE OF THE PROBLEM OR DO SOMEONE HAVE TO LOSE THEIR LIFE WHEN THE STEERING FREEZES UP. I HAD A PROBLEM WITH REAR END SUSPENSION WEARING OUT THREE SET OF TIRES THREE YEARS AGO AT ONLY 5000 MILES. I HAD TO GO THROUGH A LOT TO GET THAT FIXED. I'VE CONTACTED GMC ABOUT THIS PROBLEM AND WAITING FOR THEIR RESPONSE. PLEASE HAVE THESE CARS RECALLED. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513002May 21, 2013
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STARTED THE IGNITION AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES FOR THE SAME DEFECT. THE FUEL CAP WAS REPLACED AND THE COMPUTERIZED SYSTEM WAS REPROGRAMMED ON THE FIRST VISIT. THE VEHICLE WAS DIAGNOSED WITH NO FAILURE THE SECOND TIME THE FAILURE RECURRED AND ON THE THIRD RECURRENCE OF THE FAILURE, THE CONTACT WAS ADVISED THAT THE EPA CANISTER WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505659April 9, 2013
ELECTRICAL SYSTEM, ENGINE
SERVICE TRACTION CONTROL MESSAGE DISPLAYED FOLLOWED BY ENGINE POWER WILL BE REDUCED MESSAGE. BOTH TRACTION CONTROL LIGHT AND ENGINE CHECK LIGHT ARE BOTH ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505476April 3, 2013
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN TURNING THE STEERING WHEEL, IT WOULD EXHIBIT A SQUEAKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY ADVISED THE CONTACT THAT THE STEERING COLUMN NEEDED TO BE LUBRICATED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 40,000. UPDATED 05/08/13*LJ UPDATED 06/10/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505519April 3, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE EXHIBITED A LOUD, ABNORMAL NOISE AS IT ABNORMALLY ACCELERATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503929March 21, 2013
ENGINE, POWER TRAIN
STARTED MY VEHICLE AS I WENT TO PULL OFF TO DRIVE MY VEHICLE MY CAR WOULD NOT ACCELERATE/PICK UP ON SPEED. THE CAR STARTED PUTTING. I PULLED OVER BECAUSE THE CAR WOULD NO LONGER MOVE, BUT WAS STILL RUNNING. MY SISTER PUSH ME BUMPER TO BUMPER TO MY MECHANIC ONLY TO FIND OUT IT WAS MY THROTTLE BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502817March 14, 2013
FUEL/PROPULSION SYSTEM
THE FUEL GAUGE DOES NOT REFLECT THE AMOUNT OF GAS IN THE TANK. IT SAYS FULL TANK WHEN IT IS BUT I RAN OUT OF GAS ON THE INTERSTATE WITH IT READING HALF TANK. DANGEROUS!!! WHEN IT RUNS OUT OF GAS THERE IS ABSOLUTELY NO WARNING, OH EXCEPT YOU STALL AND HAVE ZERO POWER STEERING. FROM 70 TO 0 IN 2.5SEC. CALLED DEALER AND INQUIRED ABOUT ANY ISSUES WITH GAS GAUGES BECOMING FAULTY AND WAS TOLD BY SERVICE PERSON THAT IT COULD GO BAD BUT HE KNOWS NO KNOWN ISSUES WITH FAULTY GAS GAUGES FOR CHEVY. LOOKED ON THE INTERNET AND FOUND PAGES AND PAGES OF DOCUMENTED FUEL/GAS GAUGE MALFUNCTIONS STRANDING DRIVERS. IF THEY THINK IGNORANCE IS BLISS THEN I HAVE MANY OTHER BRANDS OF VEHICLES TO CHOOSE FROM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502555March 12, 2013
POWER TRAIN
OCCASIONALLY, WHEN STARTING FROM A STOPPED POSITION THE ENGINE WILL REV UP AND THEN THE TRANSMISSION WILL KICK IN TO GEAR. OCCASIONALLY IT SLIPS ON HILLS ALSO. WE GENERALLY DO NOT HAVE TO MERGE INTO HIGH SPEED TRAFFIC BUT IF THE TRANSMISSION SLIPPED AT THAT TIME THERE COULD BE SERIOUS CONSEQUENCES. THE DEALER HAS BEEN UNABLE TO FIX THE PROBLEM AFTER FIVE VISITS, AND APPARENTLY WILL NOT DO ANYTHING UNTIL THEY THEMSELVES EXPERIENCE THE TRANSMISSION SLIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502056March 8, 2013
ENGINE, ELECTRICAL SYSTEM, SERVICE BRAKES
THE FIRST INSTANCE I WAS DRIVING AND THE "SERVICE BRAKE SYSTEM" FLASHED ON THE DISPLAY. I HAD ALL BRAKE PADS REPLACED AT DEALER ON 1/3/2013. 2/7/2013 I WAS IN TRAFFIC AND THE CAR SUDDENLY SLOWS TO ABOUT 10 MPH AND WOULD NOT ACCELERATE THE DASH THEN DISPLAYED "REDUCED ENGINE POWER" AND THE CHECK ENGINE LIGHT CAME ON. ON 2/14/2013, I HAD THE THROTTLE POSITIONING SENSOR REPLACED AND AT THE SAME TIME HAD THE REAR DEFROST WIRING REPAIRED BECAUSE THAT HAD NOT BEEN WORKING FOR OVER A YEAR. ON 3/4/2013 THE CAR WOULD NOT START BY THE FACTORY REMOTE START, SO WENT OUT AND STARTED THE CAR WITH THE KEY, WHEN I RETURNED TO THE CAR THE VEHICLE WOULD NOT START AT ALL THE CHIME WOULD SOUND THE LIGHTS ON THE DASH FLASHED BUT NO START. I WAITED A FEW MINUTES THEN TRIED AGAIN, THE CAR STARTED BRIEFLY (50 SECONDS) "REDUCED ENGINE POWER" APPEARED ON THE DASH THEN IT SHUT DOWN COMPLETELY. I LOOKED UNDER THE HOOD SAW THE BATTERY ATTACHMENT WAS LOOSE, TIGHTENED THAT UP AND THEN THE CAR STARTED UP. HOWEVER, THE CAR RADIO (FACTORY RADIO NEVER REPLACED), THE CHIME, OR THE TICKING OF THE TURNING SIGNALS NO LONGER WORK. I HAVE AN APPOINTMENT WITH DEALER ON 3/14/13, BUT THE CAR SEEMS TO BE FAILING ALL AROUND. IN READING CHEVY/GM FORUMS, THERE ARE THOUSANDS OF CHEVY OWNERS EXPERIENCING THESE SAME ISSUES, CHEVY/GM NEEDS TO TAKE OWNERSHIP AND INVESTIGATE THESE VEHICLES TO DETERMINE THE ROOT CAUSE OF THE PROBLEMS. NEARLY 3000 DOLLARS LATER IN DEALER REPAIRS IS NOT GETTING TO THE BOTTOM OF THE ISSUE. I WAS NEARLY IN A CRASH DUE TO THE REDUCED ENGINE POWER ISSUE AND THAT WAS SCARY ENOUGH TO MAKE ME NOT WANT TO DRIVE THIS CAR OR AN AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501029March 2, 2013
SUSPENSION
EXCESSIVE TIRE WEAR, DRIVER SIDE REAR TIRE INSIDE WEARS ABNORMALLY. SUSPECT REAR WHEEL SPINDLE ROD, WHICH WAS RECALLED FOR POLICE MODEL BUT NOT CIVILIAN MODEL FOR REAR WHEEL MISALIGNMENT. DANGER OF WEAR NOT BEING NOTICED SINCE IT IS EXCESSIVE ON THE INSIDE OF TIRE WHICH COULD RESULT IN A TIRE BLOW OUT AND CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500112February 26, 2013
POWER TRAIN
AT A STOP LIGHT. FEELS LIKE TRANSMISSION IS NOT IN GEAR,ENGINE REVS 2500/3000RPM, THEN TRANS GOES IN GEAR. TOLD BY DEALER IF USING LEFT FOOT ON BRAKE AT A STOP, THIS WOULD CAUSE THE PROBLEM. THEY OFFERED NO HELP. WAS TOLD WITHOUT CODES THERE IS NO PROBLEM WITH TRANSMISSION! WHEN I GOT CAR IT WAS LEAKING TRANS FLUID.TOOK IT BACK TO DEALER,TO HAVE LEAK FIXED. AT ANOTHER SHOP I USE, WHILE CAR WAS ON LIFT YOU COULD SEE TRANS PAN ON VALVE BODY HAD BEEN OFF. TRANS HAS FOR SURE BEEN WORKED ON! AS YOU MIGHT GUESS IT WILL NOT DO THIS AT THE DEALER.I LET THE CAR WITH THEM FOR 1 WEEK,FOR THEM TO DRIVE.WHEN I GOT CAR BACK THEY PUT ALL OF 3MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499807February 23, 2013
WHEELS, SUSPENSION
CHEVROLET IMPALA DISPLAYS EXCESSIVE WEAR ON THE INSIDE OF THE REAR TIRES. I AM ASSUMING IT IS THE REAR TIRES AS ONLINE SEARCHES DESCRIBE THE SAME CONDITION AFFECT THE REAR TIRES. THE TIRES WERE ROTATED EVERY TIME THE OIL WAS CHANGED, SO THE FRONT TIRES SHOW SOME WEAR BUT NOT NEARLY THE SAME AMOUNT OF DAMAGE. IT IS MY GUESS THIS WEARING STARTED BEFORE THE MOST RECENT TIRE ROTATION. THE TIRES ARE WORN TO THE POINT THE CORDS ARE SHOWING ALONG THE INSIDE OF THE REAR TIRES. THE TIRE IS VERY ROUNDED ON THE INSIDE EDGE OF EACH TIRE WHILE THE OUTSIDE EDGE OF EACH TIRE LOOKS LIKE THEY DID WHEN NEW. THE TIRES ARE MICHELIN HYDROEDGE TIRES WITH APPROXIMATELY 50,000 MILES, THEY ARE RATED FOR 90,000 MILES. ONLINE INFORMATION SAYS THIS IS A PROBLEM WITH THE SPINDLE RODS. THERE IS A PENDING CLASS ACTION LAWSUIT AGAINST "NEW GM" TO HONOR DESIGN PROBLEMS OF "OLD GM." GM ORDER A RECALL ON ALL POLICE IMPALAS FROM 2007-2008 WITHIN A VIN RANGE TO REPLACE THE SPINDLE RODS. BULLETIN NO. 08032A. ALSO SEARCH DOCUMENT PIC5406A FOR MORE INFORMATION. THIS IS A SEVERE SAFETY PROBLEM WHICH COULD LEAD TO TIRE FAILURE WHILE OPERATING THE VEHICLE.!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10497989February 13, 2013
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH THE TRANSMISSION FAILED. THE TRACTION CONTROL WARNING LIGHT WAS ILLUMINATED AT THE TIME OF THE FAILURE. THE VEHICLE WAS TAKEN TO A MECHANIC FOR INSPECTION WHERE THEY STATED THAT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOTIFIED AND ADVISED THE CONTACT THAT THEY WERE NOT FAMILIAR WITH THE TYPE OF FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498703February 8, 2013
POWER TRAIN
CAR BUCKS WHEN GOING FROM 0 MPH. BROUGHT CAR INTO DEALER SEVERAL TIMES THEY CHECKED IT OUT. THEY DIDN'T FIND A PROBLEM BUT CAR STILL BUCKS. SPOKE TO OTHER OWNERS, THEY HAVE SAME PROBLEM. NO RESPONSE FROM GENERAL MOTORS THAT THE PROBLEM EXISTS. PROBLEM STARTED AT @30000 MILES. CAR HAS 68000 MILES NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496833February 8, 2013
STEERING, ELECTRICAL SYSTEM
AS I WAS DRIVING ON THE HIGHWAY, SUDDENLY REDUCED ENGINE POWER CAME UP ON THE DASH BOARD. FOLLOWED BY THE STEERING WHEEL LOCKING UP AND THE CAR SHUTTING OFF. AFTER 20 MINUTES THE CAR STARTED AGAIN, BUT NOW I DRIVE WITHA CONSTANT FEAR OF THIS HAPPENING AGAIN, AND WHAT IF MY CHILDREN ARE IN THE CAR NEXT TIME! I HAVE A CONSTANT ISSUE WITH THE POWER STEERING LINE LEAKING, ALTHOUGH I HAVE REPLACED THE PUMP, AND THE FUEL LINE. I FEEL LIKE I AM THROWING MY MONEY INTO A BOTTOM LESS PIT. WHAT DO I DO FROM HERE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495066January 29, 2013
POWER TRAIN
REPORTED THAT CAR WOULD JERK (KICK INTO GEAR LATE) WHEN ACCELERATING FROM STOP TO START. AT 74,000 WE MADE OUR FIRST CLAIM WITH LOCAL DEALER. THEY COULDN'T DUPLICATE THE CONCERN. BROUGHT CAR IN TWO MORE TIME BECAUSE IT GOT WORSE. FELT LIKE SOMEONE WAS HITTING ME FROM THE BACK. MY CAR OFTEN KICKS OUT OF GEAR ON A LEFT TURN. ON TWO SEPARATE OCCASIONS, I WAS ALMOST T-BONED. THEY NEVER FOUND THE ISSUE UNTIL 121,000. THAT WAS WHEN THEY DECLARED THAT THE TRANSMISSION NEEDED TO BE REPLACED. GM DOESN'T WANT TO COVER THE REPAIR NOW THAT THE VEHICLE IS OUT OFWARRANTY. I HAVE RESEARCHED AND FOUND WAY TOO MANY TRANSMISSION ISSUES WITH THESE MODEL VEHICLES. GM REALLY SHOULD INVESTIGATE THIS CONCERN. I ADVISE ANYONE TO PESTER GM ABOUT THIS CONCERN. AFTERALL, WE ARE THE CONSUMERS. UNFORTUNATELY IT'S TOO LATE FOR ME, I DON'T TRUST THEIR PRODUCTS ANYMORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495075January 29, 2013
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, A LOUD WHINING NOISE WAS HEARD FROM THE STEERING WHEEL AS THE POWER STEERING ASSIST FAILED. THE CONTACT EXPERIENCED EXTREME DIFFICULTY IN MAINTAINING CONTROL OF THE VEHICLE. THE CONTACT MERGED TO THE ROAD SHOULDER, POWERED OFF AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO DIAGNOSED THAT THE POWER STEERING PRESSURE LINE HOSE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE BECAUSE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 175,284.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493147January 16, 2013
SUSPENSION, WHEELS
EXCESSIVE TIRE WEAR, DRIVER SIDE REAR TIRE INSIDE WEARS ABNORMALLY. SUSPECT REAR WHEEL SPINDLE ROD, WHICH WAS RECALLED FOR POLICE MODEL BUT NOT CIVILIAN MODEL FOR REAR WHEEL MISALIGNMENT. DANGER OF WEAR NOT BEING NOTICED SINCE IT IS EXCESSIVE ON THE INSIDE OF TIRE WHICH COULD RESULT IN A TIRE BLOW OUT AND CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492932January 14, 2013
POWER TRAIN, ENGINE
AS I WAS DRIVING THE ENGINE LIGHT CAME ON AND THE DISPLAY READ REDUCED ENGINE POWER. THE CAR SLOWED DOWN AND RESISTED AS I ACCELERATED. I CAN ONLY DRIVE ABOUT 20 MILES PER HOUR. THERE IS NO WARNING AND THERE IS A DECREASE IN ACCELERATION. THERE WAS NO WARNING AND I HAVE MY CHILD IN THE CAR. THIS IS VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490199December 27, 2012
POWER TRAIN
SLIP IN TORQUE CONVERSION AROUND 30 TO 45. ALSO, YOU'LL BE TAKING OFF FROM A STOP AND WHEN YOU START TO PRESS THE GAS IT DELAYS, THEN SLAMS INTO MOTION ALMOST LIKE BEING HIT FROM BEHIND. * DID NOT KNOW ABOUT THIS SITE. HAD IT TO THE DEALER 3X, THEY SAID THEY FOUND NOTHING WRONG. IT IS SPORATIC AND DOES NOT HAPPEN DAILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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