Chevrolet Impala Complaints (2001)

742 consumer complaints on file.

#10277466July 20, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2001 CHEVROLET IMPALA. WHILE ATTEMPTING TO START THE VEHICLE, THE CONTACT NOTICED THAT IT WOULD NOT START DUE TO THE SECURITY PASS LOCK. THE ISSUE HAS BEEN OCCURRING FOR THE PAST THREE YEARS. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 137,933.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277769July 16, 2009
ENGINE AND ENGINE COOLING, SUSPENSION
CONSUMER HAS A 2001 CHEVY IMPALA WITH ENGINE AND SUSPENSION PROBLEMS. *NJ THE CONSUMER STATED SEVERAL OF THE ENGINE AND SUSPENSION COMPONENTS FAILED DUE TO OIL DAMAGE. THE CONSUMER IS SEEKING REIMBURSEMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277056July 16, 2009
SEATS, ELECTRICAL SYSTEM
SEVERAL ELECTRICAL PROBLEMS ONE TURN SIGNALS AND FLASHER ONLY WORK ABOUT HALF TIME, ONE BRAKE LIGHT WORKS ABOUT 1/2 TIME DRIVERSIDE HEATED SEAT OVER HEATED COULD NOT CUT IT OFF TOOK STRAIGHT TO DEALER POGUE CHEVROLET SAID THEY WOULD HAVE TO PUT IT ON COMPUTER TO SEE WHAT THE PROBLEM IS, SAID IT WOULD COST $100.00 TO CHECK IT OUT I ASKED THEM IF THEY COULD CHECK IT WITH OUT ME PAYING THE $100.00 THEY SAID NO I TOLD THEM I COULD NOT DRIVE IT LIKE THAT THEY UNPLUGGED THE SEAT, LATER I WAS INFORMED BY MY COUSIN WHO CAME UP FROM FLORIDA THIS WAS A SAFETY ISSUE AND I SHOULD FILE A COMPLAINT WITH YOU PEOPLE HE SAID CHEVROLET WERE OBLIGATED TO FIX ANY SAFETY ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275423July 1, 2009
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL*THE CONTACT OWNS A 2001 CHEVROLET IMPALA. WHILE DRIVING BETWEEN 60-65 MPH, THE VEHICLE DECELERATED AND WOULD NOT DRIVE OVER 30-35 MPH. THE RPM'S APPEARED TO BE NORMAL. THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP AND A MECHANIC REPLACED THE OXYGEN SENSOR AND FILTER, BUT THAT DID NOT CORRECT THE FAILURE. THE MECHANIC STATED THAT THE CATALYTIC CONVERTER FAILED. THE CURRENT AND FAILURE MILEAGES WERE 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274965June 25, 2009
STEERING
TL*THE CONTACT OWNS A 2001 CHEVROLET IMPALA. WHENEVER THE CONTACT TURNED THE VEHICLE IN EITHER DIRECTION, HE HEARD A GRINDING AND CLICKING SOUND COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY REPLACED THE STEERING SHAFT. MONTHS PRIOR TO THE FAILURE, THE STEERING BECAME VERY LOOSE. THE CURRENT MILEAGE WAS 28,000 AND FAILURE MILEAGE WAS 15,000. UPDATED 07/14/09 *BF UPDATED 07/16/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274224June 18, 2009
TRACTION CONTROL SYSTEM
I WAS DRIVING TO WORK AND PROCEEDED TO MAKE A SHARP RIGHT TURN WHEN I HEARD A GRINDING NOISE COME FROM MY CAR IT WAS THEN I NOTICED THE TRACTION ACTIVITY LIGHT COME ON . I GOT READY TO PULL INTO A PARKING SPACE TURNING LEFT AND NOISE HAPPENED AGAIN BUT IT WAS ACCOMPANIED BY A DELAY IN MY STOPPING AND ALSO TURNING. AFTER WORK I PULLED OUT OF THE PARKING LOT WITH NO PROBLEMS SO I JUST PAY IT NO ATTENTION. UNTIL I TURNED IN TO MY MOM'S TO PICK UP MY KIDS AND IT DID IT AGAIN BUT THIS TIME AN 18 WHEELER WAS BEHIND ME AND ACTUALLY HAD TO BRAKE AND GO AROUND ME BECAUSE OF THE DELAY IN MY TURNING. I ACTUALLY HAD TO FIGHT WITH THE STEERING WHEEL TO PROCEED WITH MY TURN. THIS PROBLEM OCCURS EVERY TIME I MAKE A SHARP TURN LEFT OR RIGHT , WHETHER I'M TURNING SLOWLY OR NOT , AND I BELIEVE SOME ONE IS GOING TO BE SERIOUSLY HURT BY THIS PROBLEM IF ITS NOT CORRECTED. IT WASN'T UNTIL 2MONTHS AGO I FOUND OUT THAT IF YOU TURN THE TRACTION OFF THAT THE SAME THING HAPPENS BUT NOT AS BAD AND THAT IT HAD SOME THING TO DO WITH PART#10340313 AND PART#10340314 WHICH IS THE ABS HARNESS WHICH CAN ONLY BE PURCHASED THROUGH THE DEALER OR ON GMPARTSDIRECT.COM. WHICH I THINK WE AS OWNERS SHOULD NOT HAVE TO PAY FOR BUT WILL HAVE TO PAY FOR TO INSURE OUR FAMILY AND OUR OWN SAFETY. ANOTHER ISSUE I HAVE IS THAT THE TURN SINGLE ALSO STOPS WORKING I HAVE TO PUSH DOWN ON THE HAZARD BUTTON TO GET IT TO WORK AGAIN AND SOME TIMES HIT THE DASH TO GET IT TO WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274285June 18, 2009
ELECTRICAL SYSTEM
THIS PROBLEM STARTED SEVERAL YEARS AGO. AT RANDOM ENGINE WILL NOT START. THIS SEEMS TO AFFECT MANY DIFFERENT MODELS OF CARS. I HAVE A 2001 CHEVY IMPALA. I USED TO HAVE TO REPLACE THE BATTERY BC IT WOULD HAPPEN EVERY YR. NOW I HAVE TO TURN KEY TO ON AND WAIT TEN MINUTES TO CRANK IT. I AM A SINGLE FEMALE AND THIS PROBLEM IS NOT ONLY INCONVENIENT BUT UNSAFE. SOMETHING NEEDS TO BE DONE TO CORRECT IT. I HAVE SPOKEN WITH MY DEALER AND THEY ACKNOWLEDGE THE PROBLEM BUT SAY NOTHING WORKS FOR IT AND NOT TO SPEND THE MONEY AND THERE IS NOTHING THEY CAN DO. THERE HAS TO BE SOMETHING BECAUSE OF NUMEROUS COMPLAINTS HERE AND ON THE INTERNET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273969June 16, 2009
ELECTRICAL SYSTEM
2001 IMPALA WON'T START AT DIFFERENT TIMES HAVE TO WAIT 20-30 MINUTES, DOOR LOCKS DON'T WORK ANYMORE, INSIDE LIGHTS DON'T WON'T WHEN THIS HAPPENS THEY COME ON AT DIFFERENT TIMES, WHEN SECURITY LIGHT COMES ON SOMETIMES THE AC DOESN'T WORK. I HAD THE IGNITION LOCK CHANGED BUT STILL SAME PROBLEM. THIS IS A SAFETY ISSUE AT NIGHT SINCE I AM A SINGLE PARENT WITH GRANDCHILDREN AND ALSO IN THE HEAT OF SUMMER HAVING TO WAIT FOR THE CAR TO START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273563June 11, 2009
TRACTION CONTROL SYSTEM
SERVICE TRACTION SYSTEM/ABS SEVERAL MONTHS AGO I NOTICED THE TRACTION FEATURE ENGAGING WITHOUT CAUSE. IT BEGAN TO GET WORSE AND ENGAGES MOSTLY WHEN YOU TURN (EITHER DIRECTION), BUT HAPPENS VERY OFTEN. TOOK TO DEALER WAS TOLD IT NEEDED NEW WHEEL BEARINGS, HAD BOTH REPLACED (WHICH WAS VERY PRICEY) AND IT WAS OKAY FOR ABOUT 3 MONTHS AND HAS SINCE STARTED AGAIN. THIS IS VERY DANGEROUS, WHEN THE TRACTION IS ENGAGED IT MAKES IT VERY DIFFICULT TO STOP WHEN BRAKING, IT CAUSES A DELAY IN STOPPING. I'VE ASKED OTHER MECHANICS, NOBODY IS SURE WHAT TO DO TO FIX THE PROBLEM BUT ALL HAVE HEARD SEVERAL OF THE SAME COMPLAINTS. I GOOGLED THE PROBLEM IN HOPES OF FINDING A SOLUTION, TO NO AVAIL, BUT THERE ARE 1000'S OF SIMILAR COMPLAINTS ONLINE FOR THE 2001 IMPALA. THERE SHOULD DEFINITELY BE A RECALL.....THIS IS VERY DANGEROUS!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273206June 9, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2001 CHEVROLET IMPALA. WHILE DRIVING AT AN UNKNOWN SPEED, A TIRE FLATTENED ON THE VEHICLE. THE CONTACT THEN NOTICED SMOKE UNDERNEATH THE HOOD OF THE VEHICLE. SHE OPENED THE HOOD AND FOUND FLAMES COMING FROM THE ENGINE. SHE WAS ABLE TO EXTINGUISH THE FIRE HERSELF. SHE ARRIVED HOME AND CALLED HER INDEPENDENT MECHANIC TO COME TO HER RESIDENCE AND INVESTIGATE. THE MECHANIC STATED THAT IT WAS SAFE TO DRIVE THE VEHICLE. THE CONTACT RECEIVED A RECALL NOTICE FROM GENERAL MOTORS, WHICH STATED "THAT SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH DROPS OF ENGINE OIL MAY BE DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING. IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND MAY SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND, INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE." THE FAILURE MILEAGE WAS 211,000. UPDATED 06/27/09 *BF UPDATED 06/23/09.*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10273071June 8, 2009
UNKNOWN OR OTHER
SAFETY RECALL RECEIVED FROM GM ON 6/5/09 REGARDING RECALL #09047. CONTACTED DEALER ON 6/8/09 FOR NEEDED REPAIRS AND WAS TOLD THAT PARTS ARE NOT AVAILABLE AND NO ETA FOR AVAILABILITY AND/OR REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273092June 8, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNED A 2001 CHEVROLET IMPALA. THE CONTACT NOTICED SMOKE UNDERNEATH THE HOOD OF HER VEHICLE. SHE LIFTED THE HOOD AND NOTICED A SMALL FIRE BETWEEN THE ALTERNATOR AND SEVERAL WIRES. THE DRIVER WAS ABLE TO EXTINGUISH THE FIRE AFTER A FEW MINUTES WITH A FIRE EXTINGUISHER. THE FIRE DEPARTMENT ARRIVED AFTER THE FIRE WAS EXTINGUISHED. THE LOCAL GM DEALER COULD NOT DETERMINE THE CAUSE OF THE FIRE; HOWEVER, THEY CONFIRMED THAT THE MANIFOLD GASKET WAS LEAKING AND MAY HAVE STARTED THE FIRE. ONE WEEK LATER, THE CONTACT RECEIVED A RECALL NOTICE THAT STATED "IF THE MANIFOLD IS HOT ENOUGH AND THE OIL RUNS BELOW THE HEAT SHIELD, IT MAY IGNITE INTO A SMALL FLAME AND MAY SPREAD TO THE PLASTIC SPARK PLUG WIRE CHANNEL AND BEYOND, INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE". NHTSA CAMPAIGN ID NUMBER 09V116000 WAS REFERENCED. NO REPAIRS HAVE BEEN MADE TO THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 100,000. UPDATED 8/10/09 *CN UPDATED 08/13/09.*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10273112June 8, 2009
POWER TRAIN
TL*THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS NOT RECEIVING ENOUGH POWER. THE DEALER REPLACED THE SPARK PLUGS AND THE STARTER, BUT THE FAILURE CONTINUED. WHILE DRIVING MORE THAN 60 MPH, THE VEHICLE WOULD SHAKE VIOLENTLY. THE DEALER WAS UNABLE TO CORRECT THE FAILURES. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273117June 8, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNED A 2001 CHEVROLET IMPALA. WHILE DRIVING LESS THAN 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT EXITED THE VEHICLE AND NOTICED FLAMES UNDER THE HOOD. THE VEHICLE EXPLODED. THE FIRE AND POLICE DEPARTMENTS ARRIVED AT THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 50,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10272975June 5, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REMEDY REFERENCED IN NHTSA CAMPAIGN ID NUMBER 09V116000 (ENGINE AND ENGINE COOLING) WOULD NOT SUFFICIENTLY CORRECT THE FAILURE. HE STATED THAT BY INSTALLING TWO NEW SPARK PLUG WIRE RETAINERS FOR FREE WILL NOT STOP DROPS OF ENGINE OIL FROM BEING DEPOSITED ON THE EXHAUST MANIFOLD THROUGH HARD BRAKING. THE DEALER DID NOT ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 158,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272613June 2, 2009
ELECTRICAL SYSTEM
I HAVE 2001 CHEVY IMPALA AND IT HAS STARTING ISSUES. IT DOESN'T START AT TIMES AND IT'S GETTING TO BE MORE OFTEN AND NOTHING WILL GET IT TO START. I JUST LEAVE IT SIT, SOMETIIMES FOR 2 HOURS AND IT MAY OR MAY NOT START. IT QUIT WHILE GETTING READY TO STOP AT A RED LIGHT AND ALMOST CAUSED AN ACCIDENT, AS I COULDN'T STEER MY CAR AND IT SMELLED HOT. ALSO THE BLINKERS WON'T WORK AT TIMES AND I HAVE TO PRESS MY EMERGENCY FLASHER SWITCH TO GET THEM TO WORK. I HAVE REPLACED THE STARTER AND THE STARTING ISSUE HASN'T IMPROVED AT ALL. IT IS VERY MADDENING AS I NEVER KNOW WHEN IT WILL NOT START WHEN I GO TO LEAVE SOMEWHERE AND IT'S VERY UNDEPENDABLE TO TAKE ANYWHERE. PLEASE CAN YOU HELP WITH THIS PROBLEM? IT HAS BEEN HAPPENING FOR THE LAST YEAR AND IS HAPPENING MORE OFTEN LATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269760May 22, 2009
STEERING
WHILE I WAS DRIVING TO A STORE MY CAR WAS DRIVING JUST FINE BUT, AS I WAS TURNING A CORNER MY STEERING WHEEL LOCKED UP ON ME. THIS ALMOST CAUSED ME TO HIT A CAR THAT WAS AT A STOP SIGN. I HAVEN'T HAD ANY PROBLEMS WITH THIS UNTIL NOW.. IT JUST HAPPENED UNEXPECTEDLY. I CHECKED THE FLUID AND IT WAS FINE THE CAR THEN DROVE OFF JUST FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267339April 30, 2009
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
MY DAUGHTER WAS IN THE FAST LANE ON I71 HEADING FROM COLUMBUS, OHIO TO CLEVELAND, OHIO. SHE SET THE CRUISE CONTROL AT 75 MPH AND WENT TO BRAKE BECAUSE TRAFFIC WAS SLOWING DOWN. WHEN SHE HIT THE BRAKE THEY DID NOTHING! SHE IMMEDIATELY PANICKED AND MOVED OVER 4 LANES OF TRAFFIC TO THE BERM NEARLY CAUSING AN ACCIDENT. SHE QUICKLY THREW THE CAR IN NEUTRAL AND IT STOPPED. I CALLED A CHEVROLET DEALER AFTER SHE CALLED ME FRIGHTENED TO DRIVE THE CAR. THEY ASKED IF THE CAR MATS POSSIBLY BLOCKED THE BRAKE AND MY DAUGHTER SAID NO, SHE REACHED DOWN AND PULLED IT OUT AND THE CAR WOULD STILL NOT SLOW DOWN. SHE EVEN STATED BOTH FEET WERE PUSHING DOWN ON THE BREAK PEDAL AND NOTHING WAS SLOWING DOWN THE CAR. I JUST HAD A FRONT HUB REPLACED AT AUTO PLUS (WHERE I TAKE MY CARS FOR SERVICE) IN ORIENT, OHIO. MY DAUGHTER AND HER FRIEND COULD HAVE BEEN KILLED BECAUSE OF THE CRUISE CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265703April 17, 2009
ENGINE AND ENGINE COOLING
I PURCHASED THIS CAR WITH 28,000 MILES ON IT. AROUND 38,000 MILES IS WHEN THE PROBLEMS STARTED. THE CHECK ENGINE LIGHT CAME ON AND IT WOULD NOT PASS SMOG BECAUSE OF THAT. THE THERMOSTAT GETS STUCK, THE FAN CONTINUES TO RUN AFTER CAR IS SHUT OFF, THE LOW COOLANT LIGHT COMES ON EVEN WHEN IT IS NOT LOW. THE CAR SMELLS LIKE IT IS BURNING OR RUNNING HOT. THE CAR NOW HAS 53,000 MILES ON IT AND I CANT AFFORD TO GET IT FIXED. IT HAS EXPIRED TAGS ON IT BECAUSE I CANT GET IT TO PASS SMOG. I AM REALLY UPSET TO FIND OUT THIS IS A DEFECT IN THE MAKE OF THE CAR. IT WAS HARD ENOUGH TO COME UP WITH THE MONEY TO BUY THIS CAR AND NOW I CANT DRIVE IT MORE THEN TO WORK AND BACK. I AM HOPING THEY WILL RECALL THIS CAR AND I COULD FINALLY GET IT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265906April 17, 2009
SERVICE BRAKES, HYDRAULIC
I HAVE ROTATED MY FRONT ROTORS AND CHANGED BRAKE PADS 2. I ALSO HAVE REPLACED THEM AND 6 MONTHS LATER I HAVE TO TURN THE NEW ONES. THEY HAVE WARPED AND MY CAR VIBRATES VERY BAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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