Chevrolet Impala Complaints (2015)

300 consumer complaints on file.

#10820783January 18, 2016
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
I BOUGHT MY CAR WITH 11K ON IT. IT WAS A DEALER USED CAR THAT HAD NEVER BEEN REGISTERED FOR THE ROAD. I HAD A 2009 CADILLAC, SO THIS IS WHAT I COMPARED THIS CAR TOO THEN. THE PASSENGER WIPER BLADE HAS "SCRATCHED" THE WINDSHIELD WHERE IT STOPS TO RETURN BACK DOWN. THIS HAS CAUSED A PERMANENT MARK IN THE WINDSHIELD, THE LENGTH OF THE BLADE. THIS BLOCKS YOUR VISION AT THE WORST TIME; WHEN IT IS RAINING OR SNOWING. NEXT UP ARE THE SAFETY FEATURE CONTROL LOCATIONS WHICH WERE VERY POORLY DESIGNED. THERE ARE 5? DIFFERENT ONES. TWO ARE ON THE LEFT DASH AREA, BUT OBSTRUCTED BY THE STEERING WHEEL. ANOTHER ONE IS ON THE STEERING WHEEL, NEXT TO OTHER CONTROLS AND I'VE TURNED IT OFF BY ACCIDENT. THERE ARE OTHERS, NOT EASILY ACCESSIBLE, BUT YOU HAVE TO OPERATE THE DRIVER INFO CENTER BY SEVERAL CLICKS TO ACCESS THEM. NOT VERY CONSISTENT. THE HORN IS MORE DIFFICULT TO OPERATE THAN ANY OTHER CAR IN MY LIFE! IN THE PAST, IF YOU PUSH THE LITTLE HORN ICON, IT BLOWS. WITH THIS CAR, YOU MUST PUSH AT THE BOTTOM OF THE WHEEL; I FOUND THIS OUT BY TESTING IT OVER AND OVER. THE HORN WILL NOT WORK IN AN EMERGENCY SITUATION BY MOST PEOPLE. SPEAKING OF COVERED CONTROLS BY THE STEERING WHEEL, THE START/STOP BUTTON IS OBSCURED UNLESS YOU TURN THE WHEEL OR LEAN SIDEWAYS. IF YOU JUST PULL INTO YOUR DRIVEWAY NORMAL, YOU CAN'T SEE IT. THE EMERGENCY 4-WAY FLASHER BUTTON IS NEXT TO THE START BUTTON, AND IS ALSO OBSCURED BY THE STEERING WHEEL. ELECTRICAL, MINOR BUT ANNOYING ISSUES INCLUDE THE HVAC SYSTEM AND MUSIC STORAGE. THIS THE THE WORST SYSTEM I HAVE EVER SEEN. IN ALMOST ANY CLIMATE (40'S DOWN TO BELOW ZERO), I HAVE TO TURN THE TEMP FROM 90, DOWN TO 66 TO STAY COMFORTABLE. TO USE AUTO-START, I HAVE TO REMEMBER TO PRESET ALL THE CONTROLS HOW I WANT THEM SET FOR THE NEXT MORNING! THE AUDIO MAKES UP ITS OWN SONG LISTS. THESE THINGS SHOULD NOT BE ON A 2015 CAR! I COULD GO ON EVEN MORE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819899January 13, 2016
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE SUNROOF SUDDENLY EXPLODED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,469.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816338December 27, 2015
STEERING
ON AUGUST 19, 2015 I STARTED MY CAR PUT IT INTO REVERSE AND THE STEERING WHEEL WOULD NOT TURN AND IT DISPLAYED SERVICE POWER STEERING I TURNED OFF THE IGNITION WAITED A FEW MINUTES AND TRIED AGAIN BUT IT STILL WOULD NOT TURN,I CALLED GM ROADSIDE ASSISTANCE AND THEY SENT OUT A TOW TRUCK TO HAVE THEM TAKE IT TO THE LOCAL CHEVY DEALER FOR SERVICE WHEN THE DRIVER GOT HERE HE STARTED THE CAR AND THE WHEEL TURNED BUT HE PUT IT ON A FLAT BED AND TOOK IT TO THE DEALER THEY SAID THE CAUSE WAS A DEFECTIVE B.P.M.V. THEY REPLACED PART # 2410350 ELECTRONIC BRAKE AND TRACTION CONTROL MODULE WITH BRAKE PRESSURE MODULATOR VALVE AND PART # 23208065 F (S) MODULE REPROGRAM ED AND BLEED THE SYSTEM SAID THEY ROAD TESTED IT FOR 40 MILES WITH 6 IGNITION CYCLES BUT THE MILEAGE WHEN IT WENT IN WAS AT 16036 AND WHEN IT CAME OUT WAS AT 16055 AS YOU CAN SEE ON THE DOCUMENT I AM ATTACHING. THEY RETURNED MY CAR TO ME ON AUGUST 28, 2015. BUT THEY COULD NOT TELL ME IF THIS COULD HAPPEN WHILE I AM DRIVING THE CAR. ON DECEMBER 19, 2015 I WENT TO START MY CAR AND IT WOULD NOT START SO AGAIN I CALLED GM ROADSIDE ASSISTANCE THEY SENT A TOW TRUCK AND HE TOOK THE CAR TO THE LOCAL DEALER FOR SERVICE THEY THE CAUSE WAS A DEFECTIVE BATTERY 4041510 BATTERY REPLACEMENT 247 W AND REPLACED IT WITH PART# 88865245. ON DECEMBER 26, 2015 I WAS LEAVING A FRIENDS HOUSE WHEN I STARTED THE CAR PUT IT IN REVERSE AND THE STEERING WHEEL WOULD NOT TURN AND THE DISPLAY READ SERVICE POWER STEERING. SINCE IT WAS LATE ON SATURDAY NIGHT OUR FRIEND DROVE USE HOME I WENT BACK TODAY STARTED THE CAR AND THE STEERING WHEEL WAS TURNING SO I DROVE IT HOME BUT SINCE THE DEALER IS CLOSED AT THIS TIME I WILL CALL ON MONDAY MORNING TO HAVE IT TAKEN BACK TO BE SERVICED AGAIN THE MILEAGE AT THIS TIME IS 19691.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811458December 21, 2015
POWER TRAIN
CAR WAS TRAVELING AT 79 MPH ON HIGHWAY IN CRUISE CONTROL WHEN CAR LOST ALL POWER (ENGINE, EXTERIOR/INTERIOR LIGHTS, BRAKES, ETC.) WAS ABLE TO GET CAR TO THE SHOULDER, AND RESTART THE VEHICLE. LATER DETERMINED THE ISSUE TO BE WITH THE KEY. A SLIGHT BUMP OF THE KEY, E.G. TAPPING THE ATTACHED KEYRING OR HITTING A BUMP WHILE DRIVING, CAUSES THE CAR TO TURN OFF . THIS WAS A RENTAL CAR RENTED FROM BUDGET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789094November 8, 2015
UNKNOWN OR OTHER
MY VEHICLE DASH BOARD CLUSTER LIGHTS UP, AND EVERY COMPONENT ON THE DASHBOARD IS VISIBLE AND A RED BAR IS DISPLAYED ACROSS THE DISPLAY AREA. THIS HAS HAVE HAPPEN MORE THAN TEN TIMES .I HAVE TAKEN THE CAR IN TO REPAIR AT THE DEALERSHIP , BUT THEY ARE NOT ABLE TO FIND WHAT IS CAUSING THE PROBLEM. ON TWO DIFFERENT OCCASION I PICKED UP MY CAR FORM THE DEALER AND IN LESS THAN 5 MINUTES AND ABOUT 5 MILES THE SAME THING REPEATED ITSELF. ON NOV 9 I WILL BRING IT IN AGAIN FOR THE DEALER TO TRY AND FIX THE PROBLEM. THIS HAVE OCCUR ON CITY STREET, HIGHWAY, AND TURNING ALWAYS IN MOTION. NEVER STATIONARY THIS OCCUR IN SECONDS THAT PREVENT ME FORM GETTING A PICTURE OF THE OCCURRENCES. I WAS TOLD BY ANOTHER TECH AT THE SAME DEALERSHIP THAT THIS IS HAPPENING TO ANOTHER CUSTOMER ALSO. I HAVE TAKEN MY VEHICLE INTO THE DEALERSHIP ON OCT 1, 13, 27, AND NOV. 3 THIS NOV 9 WILL BE THE 5TH TIMES I WOULD HAVE TAKEN THE VEHICLE IN TO REPAIR. THE IS ALSO MORE INFORMATION ON THE THEY WANT ME TO BUT ANOTHER CAR FORM THE AND PAID WHAT THEY DEPRECIATION VALUE. MEANING THAT WHAT THE CAR IS WORTH LEST DEPRECIATION WILL BE CARRIED OVER TO THE NEW CAR FOR ME IF GM OKAY THE DEAL. I WILL KNOW BY NOV.10, BUT WILL NOT TAKE THE DEALER .ALSO IF I TAKE THE DEAL THE DEALER WANT TO PLACE THAT DEFECTED CAR ON THE LOT FOR SALE TO CUSTOMER WHO WOULD NOT KNOW ABOUT THE DEFECT. THE CAR WAS BROUGHT AT MUNDAY CHEVROLET HERE IN HOUSTON TX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788545November 5, 2015
AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE DRIVING 10 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKES FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 7,027. UPDATED 01/12/16*LJ *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10783843October 20, 2015
UNKNOWN OR OTHER
THE TRUNK LID UNLOCKED AND RAISED WHILE IT WAS PARKED AND I WAS SITTING INSIDE A HOUSE, WITH THE FOB IN THE FRONT POCKET OF MY TROUSERS, WITHOUT ANY INTENTIONAL APPPLICATION OF FORCE ON THE FOB BUTTON. THIS UNINTENTIONAL ACTION EXPOSED THE CONTENTS OF THE TRUNK TO POSSIBLE THEFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806824October 19, 2015
AIR BAGS
LETTER FROM CONGRESSMAN PERRY ON BEHALF OF CONSTITUENT RE 2015 CHEVY IMPALA AIRBAG DEFECT. *SMD THE CONSUMER STATED THE FRONT PASSENGER SEAT AIR BAG SENSOR WOULD NOT TURN ON UNLESS A PERSON OF ADEQUATE WEIGHT WAS SITTING IN THE SEAT WITHOUT ANY CUSHION. THE CONSUMER'S WIFE HAD TO SIT ON A CUSHION, IN ORDER TO SEE OUT OF THE VEHICLE AND TO PROPERLY POSITION HER BODY IN THE FRONT PASSENGER SEAT. THE CONSUMER WOULD LIKE TO HAVE THE PASSENGER SEAT SENSOR DEACTIVATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783134October 18, 2015
STEERING
AT 1884K MI LEAVING HOME DEPOT PARKING LOT PWR STEERING WENT OUT WITH WARNING ON DASH (POWER STEERING FAILURE DRIVE WITH CAUTION). TOWED TO PORTER CHEVROLET IN NEWARK DE. WHERE THEY REPLACED THE ELECTRIC PWR STEERING RACK. THE CAR WAS IN THE SHOP FOR A WEEK. NOW, AT 3838K MI THE SAME SITUATION HAS OCCURRED AFTER PULLING OUT OF MY DRIVEWAY AND STARTING DOWN THE STREET. THIS 4908 LB. CAR IS ALMOST IMPOSSIBLE TO STEER WHEN THIS HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782425October 15, 2015
SERVICE BRAKES, STEERING
TL* THE CONTACT OWNED A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS AND ATTEMPTING TO MAKE A COMPLETE STOP, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE WOULD NOT STOP. THE CONTACT ALSO STATED THAT THE STEERING WHEEL FAILED TO RESPOND CAUSING THE CONTACT TO CRASH INTO A DITCH AND IMPACTED THE DRIVER SIDE OF THE VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT INJURIES WERE SUSTAINED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10760803September 1, 2015
ELECTRICAL SYSTEM
LATENT DEFECT IN CHEVROLET 2015 IMPALA IGNITION SYSTEMS THAT GM (GENERAL MOTORS) WILL NOT FIX. THE KEYLESS ENTRY FOB WAS REDESIGN FROM PART NUMBER GM/L 22733524 TO PART NUMBER GM 13584829, WHICH HAS RESULTED IN ALL THE PUSH BUTTON SWITCHES NOW RAISED ABOVE THE KEYLESS HOUSING. WITH RAISE SWITCHES ABOVE THE HOUSING, THE TRUNK CAN INADVERTENTLY OPEN WHEN THE FOD IS IN SOMEONES POCKET. THE CAR TRUNK CAN INADVERTENTLY OPEN WHEN THE FODS SWITCH, WHICH IS IN SOMEONES POCKET, IS INADVERTENTLY PRESSED AGAINST SOMETHING WITHOUT THE OWNERS KNOWLEDGE. FOR EXAMPLE: THIS HAS HAPPEN BY JUST SETTING IN A CHAIR WHEN THE FOB PRESSES AGAINST THE CHAIR, OR WHEN LEANING AGAINST SOMETHING LIKE A TABLE OR WALL WITH THE LOWER PART OF THE BODY. GMS OLD KEYLESS ENTRY FOBS SWITCH WERE RECESSED BELOW THE KEYLESS ENTRY FODS HOUSING AND THE OLD DESIGN DID NOT HAVE THE SAME PROBLEM WITH INADVERTENTLY OPENING THE TRUNK. I OWN A 2009 CHEVY COBALT THAT HAS THE OLD KEYLESS ENTRY FOB . THIS MAJOR LATENT DEFECT WILL EXPOSE ELECTRICAL WIRING, AND PERSONAL ITEMS IN THE TRUNK TO RAIN STORMS WHEN THE TRUNK INADVERTENTLY OPENS WITHOUT KNOWLEDGE OF THE CAR OWNER. I CONTEND THAT CHEVROLET LIKELY DID NOT TEST THE CAR WITH THE TRUNK OPEN WHEN RAINING. FURTHERMORE, THE TRUNK CAN INADVERTENTLY OPEN WHILE SHOPPING WITHOUT THE OWNERS KNOWLEDGE RESULTING IN GIFTS, FOOD, AND PERSONAL ITEMS EASILY STOLEN OR DAMAGE BY RODENTS. I E-MAILED AND CALLED CHEVROLET ABOUT THE LATENT DEFECT. I TALKED TO A JENNIFER AT GM (COMPLAINT NUMBER 8-154-782-3093) PHONE NUMBER 866-790-5700 EXT 5921542 ON 1 SEPTEMBER 2015. JENNIFER TOLD ME THAT GM HAS NO FIX FOR THE PROBLEM AND WOULD ONLY FIX THE LATENT DEFECT IF GM RECEIVED ENOUGH COMPLAINTS. SHE DID NOT SAME HOW MANY COMPLAINTS GM NEEDED MAYBE 150% OF CAR OWNERS COMPLAINING OR 2,000S OF CAR FIRES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758712August 24, 2015
SERVICE BRAKES
AS I PUT THE CAR IN REVERSE THE DRIVER'S SIDE FRONT BRAKE STAYED CLUTCHED AGAINST THE ROOTER. I NOTIFIED THRIFTY CAR RENTAL NUMEROUS TIMES BUT NO ASSISTANT AS YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749940August 20, 2015
UNKNOWN OR OTHER, SERVICE BRAKES
WHEN I WAS REVERSING THE CAR THE FRONT DRIVER SIDE BREAKS WAS TIGHTLY GRIP ON TOO THE ROTOR. AS I TAP ON THE GAS THE CAR DID IT MOVE. I HAD TO PUT IT IN DRIVE AND TRY AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745641August 2, 2015
UNKNOWN OR OTHER
THE GLOVE COMPARTMENT DOOR REMAINS SLIGHTLY OPEN. HOWEVER WHEN DRIVING THEN BREAKING IT WILL OPENED OCCASIONALLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746334August 1, 2015
SERVICE BRAKES, HYDRAULIC, UNKNOWN OR OTHER
ON JUNE 30, 2015 I PURCHASED A 2015 CHEVY IMPALA FROM RED RIVER CHEVY, BOSSIER CITY, LA 71111, (318) 549-7500. ON JULY 17, 2015 THE ENTIRE MY LINK SYSTEM WHICH INCLUDES, ONSTAR, GPS, CD PLAYER AND SIRIUS XM RADIO QUIT WORKING. ONSTAR COULD NOT LOCATE MY VEHICLE. ON JULY 27, 2015 I TOOK MY CAR IN TO HAVE THE GPS/MY LINK FIXED. THEY HAD TO REPLACE THE WHOLE MODULE. BEFORE THE MY LINK FAILURE I KEPT HEARING A ROARING NOISE ON THE CAR AND SOMETIMES SMELLING A BURNING ODOR. I ASKED A LOCAL MECHANIC WHAT THAT COULD BE AND HE GAVE ME THE OPTION OF BALL BEARINGS, TIRES COULD MAKE THE NOISE AND CHECK THE BRAKES. I LOOKED ON YOUR WEBSITE FOR ANY RECALLS ON THE IMPALA AND THERE IS A RECALL FOR THE EMERGENCY BRAKE PADS STICKING TO THE TIRE THAT COULD RESULT IN A FIRE. I ASKED THE SERVICE DEPARTMENT TO FIX THE BRAKES RECALL. I WAS TOLD THERE IS NO FIX FOR THE BRAKES, BECAUSE THEY HAVEN'T RECEIVED THE SOFTWARE. I ASKED THE OWNER TO REFUND MY MONEY, BECAUSE I WAS AFRAID TO DRIVE THE CAR. HE DIDN'T WANT TO DO THAT AND TOLD ME IT WAS A USED CAR. I COULD TRADE THE CAR FOR ANOTHER VEHICLE AS A USED CAR TRADE IN. THIS DEALERSHIP KNEW THERE WAS A SAFETY RISK WITH THE BRAKES AND NO REPAIR FOR THE POSSIBLE FAILURE AND STILL SOLD ME THIS VEHICLE. THEY FAILED TO DISCLOSE THIS INFORMATION TO ME. IF MY CAR CAUGHT FIRE GOING DOWN AN INTERSTATE I WOULD NOT KNOW IT UNTIL IT WAS TOO LATE, PLUS I TAKE MY 83 YR OLD MOTHER IN THE CAR; I MAY NOT HAVE TIME TO GET HER OUT. THIS DEALERSHIP DID NOT CARE ABOUT MY SAFETY IN DRIVING THIS CAR. I WAS GIVEN A IMPALA LOANER WHILE THEY REPAIRED THE GPS AND IT ALSO HAS A BURNING ODOR. GENERAL MOTORS DOES NOT NEED TO SELL ANY CARS WITH THIS ISSUE UNTIL A FIX IS GIVEN. I COULD SEE IF I HAD THE CAR BEFORE A RECALL NOTICE, BUT I BOUGHT IT AFTER THE RECALL. THIS IS PURE NEGLIGENCE ON GENERAL MOTORS PART AND RED RIVER CHEVY. I WANT ALL OF MY MONEY BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745078July 30, 2015
EXTERIOR LIGHTING
QUESTION: ARE THESE NEW POLICE CARS WITHOUT LIGHTS SAFE IN HIGH SPEED CHASES? I LIVE IN NYC NY AND SEE THAT WE HAVE THESE NYPD CARS WITHOUT LIGHTS ON THE TOP OF THE CARS THERE. YES, IT IS A REGULAR CHEVY IMPALA POLICE CAR BUT WITHOUT THE LIGHTS ON TOP OF THE POLICE CAR WHICH ARE THERE WHEN CARS ARE IN PURSUIT OR IN CHASES OR SOMETHING. I THINK THE ONLY LIGHTS THAT THE NYPD CAR HAS WOULD BE LIKE IN THE FRONT MOTOR. WOW, THEY ALSO HAVE HIGHWAY PATROL CARS WITH THE NYPD WHICH DO REGULAR DUTIES WITH THE CAR WITHOUT THE LIGHTS ON TOP OF THE CAR THERE. WOW, IS THAT CAR ESPECIALLY THE NYPD HIGHWAY PATROL CAR TO DO CHASES WITHOUT THOSE LAMPS ON TOP. WOW, THAT IS ODD, YES, NYPD HIGHWAY PATROL HAS THOSE CARS WITHOUT LIGHTS ON TOP OF THEM DOING REGULAR PATROLS ON THE HIGHWAYS THERE. SAFE FOR CHASES AND ALL OF THAT?(REPLY BY E MAIL)...UPDATED 10/01/15*BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744482July 28, 2015
UNKNOWN OR OTHER, SERVICE BRAKES
I PURCHASED A NEW 2015 CHEVROLET IMPALA LT2 ON JUNE 30, 2015 WITH 25 MILES ON THE ODOMETER FROM RED RIVER CHEVY, BOSSIER CITY, LA. THE GPS AND NAVIGATION AND THE WHOLE INFOTAINMENT SYSTEM STOPPED WORKING. ONSTAR COULD NOT LOCATE MY VEHICLE. IT KEPT SAYING I WAS IN TEXAS WHEN I HAVEN'T BEEN TO TEXAS IN THIS VEHICLE. THE CAR MUST HAVE COME FROM TEXAS. THE CAR WAS PLACED IN THE REPAIR SHOP ON JULY 27 AND IS STILL IN THE SHOP. THEY COULD NOT GET IT TO WORK WHILE I WAS AT THE DEALERSHIP. THE BRAKES ON THE CAR HAVE A BURNING SMELL TO THEM AND HAVE A CREEKING SOUND. WHEN I STOP IT SOUNDS LIKE SOMETHING IS RUBBING THE TIRES. I ASKED ABOUT THE BRAKES, I WAS TOLD IT COULD NOT BE FIXED BECAUSE GM HAS NOT RELEASED THE SOFTWARE TO FIX THE PROBLEM AND THE SOUND THE BRAKES MAKE, HE STATED HE PROBABLY COULDN'T FIX THE SOUND. THE ROAD NOISE IN THIS CAR IS REALLY LOUD NOW. IT WASN'T LOUD LIKE THIS WHEN I PURCHASED THE VEHICLE. MY 83 YR OLD MOTHER MENTIONED THE NOISE AND SHE'S HARD OF HEARING. A LOCAL MECHANIC TOLD ME BALL BEARINGS WILL MAKE THAT TYPE OF NOISE. I KNOW GM INSTALLED BAD SWITCHES, I HOPE THEY DIDN'T INSTALL BAD BRAKES AND BALL BEARINGS. THEY ARE AWARE OF THE SOUND AND I WAS TOLD ITS JUST LOUISIANA HIGHWAYS. WHAT AM I SUPPOSED TO DO ABOUT THE BRAKE ISSUE? I WOULD LIKE A NEW CAR THAT IS SAFER TO DRIVE. IT HAS NOT BEEN 30 DAYS CAN I GET A REFUND OR ANOTHER VEHICLE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691589March 2, 2015
VISIBILITY/WIPER
SUNROOF EXPLODED! I WAS DRIVING MY NEW, 3 WEEK OLD, 2015 CHEVY IMPALA LTZ ON THE HIGHWAY DOING ABOUT 65 MPH, WHEN THERE WAS A LOUD EXPLOSION AND MY RETRACTABLE PANEL OF THE SUNROOF HAD EXPLODED, WITHOUT CAUSE, AND BLEW OUTWARD. FORTUNATELY THERE WAS NO ONE ELSE IN THE CAR AS THE PASSENGER SEAT AND REAR SEATS WERE COVERED WITH SHARDS OF GLASS. THE REMAINING GLASS IN THE FRAME WAS ALL BENT OUTWARD WHICH MADE IT APPEAR THAT THERE WAS AN INTERNAL EXPLOSION TO PUSH MOST OF THE GLASS UP AND OUT OF THE CAR. WHY THE MFG DOESN'T USE SAFETY GLASS, LIKE THE WINDSHIELD, INSTEAD OF TEMPERED GLASS WHICH BREAKS INTO A THOUSAND PIECES IS A MAJOR SAFETY ISSUE. FORTUNATELY I WAS ABLE TO MAINTAIN CONTROL OF THE CAR. THERE WAS NOTHING THAT HIT THE SUNROOF GLASS, IT JUST EXPLODED ON ITS OWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676926January 21, 2015
EXTERIOR LIGHTING
WHEN I RECEIVED MY BRAND NEW CAR FROM THE DEALER, BEFORE I EVEN DROVE IT, THERE WAS EXCESS MOISTURE INSIDE OF BOTH HEADLIGHTS. THIS MOISTURE CAN DIMINISH THE HEADLIGHT AND TURN SIGNAL FUNCTION,AND CORRODE THE ELECTRICAL COMPONENTS. THE MOISTURE IS AN ONGOING PROBLEM. WORKING WITH DEALER TO FIX THIS IF POSSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669598January 2, 2015
EXTERIOR LIGHTING
EXTREMELY DISAPPOINTED AND SHOCKED WHILE DRIVING AT NIGHT FOR THE FIRST TIME ON A COUNTRY ROAD IN THIS VEHICLE. THE PROJECTOR BEAM HALOGENS UTTERLY FAIL TO ILLUMINATE THE ROADWAY IN A MANNER ANY COMPETENT DRIVER WOULD CONSIDER TO BE ADEQUATE OR MOST IMPORTANTLY SAFE! DEALER OF COURSE SAYS THIS IS "FACTORY" AND CONSIDERED NORMAL. I HAVE CONCLUDED THAT THIS HEADLIGHT DESIGN IS ADEQUATE FOR MOST URBAN (SEMI LIGHTED) HIGHWAY BUT NECESSARILY DANGEROUS FOR RURAL DRIVERS. I WILL BE ON THE LOOKOUT FOR A NEWLY DESIGNED HEADLAMP OFFERING FROM GM. MY FIX IS TO INTENTIONALLY AIM THE (LOW BEAMS) EXTREMELY LOW AND JUST USE THE (HIGH BEAMS) FULL TIME WHICH AT LEAST ALLOWS ALL THE AVAILABLE LIGHT TO BE UTILIZED WITH NO ILL AFFECT TO ONCOMING DRIVERS SINCE THE BEAM IS SO DIM! OH, ALSO IT SEEMS THERE ARE NO PROVISIONS (ADJUSTABILITY) THAT I CAN SEE FOR SIDE TO SIDE AIMING? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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