Chevrolet Impala Complaints (2014)

638 consumer complaints on file.

#11251822August 27, 2019
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, STEERING
WHILE DRIVING ON CITY STREETS AND THE HIGHWAY, THE STABLITRAX LIGHTS COME ON THEN SERVICE INDICATORS DISPLAYS: SERVICE STABLITRAX, FRONT CAMERA, AND POWER STEERING. THE CAR SLOWS DOWN SIGNIFICANTLY AND THE POWER STEERING THEN LOCKS UP UNTIL YOU DISMISS ALL OF THE CODES. THEN YOU CAN HEAR A CLICKING THAT SOUNDS LIKE THE CAR IS TRYING TO RESTART. IT HAPPENS SPORADICALLY. I TOOK IT TO A SHOP AND HE STATED TO CHECK FOR RECALLS BECAUSE THERE HAVE BEEN QUITE A FEW IMPALAS BEING BROUGHT IN FOR THE SAME REASON. I CONTACTED CHEVY AND THEY STATED THAT THERE ARE NO KNOWN RECALLS FOR MY MAKE AND MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246560August 26, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, IT SHOOK AND SHUT OFF. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED, SHUT OFF, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM). THE CONTACT DROVE THE VEHICLE TO ROBERT WOODALL CHEVROLET, BUICK, GMC, CADILLAC (1063 RIVERSIDE DR, DANVILLE, VA 24540, 434-797-1411) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246275August 25, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING
DRIVING CAR MADE RIGHT TURN AND LOST POWER STEERING. SERVICE INDICATOR TEXT APPEARED TO WARN ME. TRACK CONTROL AND STABITRACK WAS ALSO AFFECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244560August 16, 2019
STRUCTURE:BODY
WHILE DRIVING ON FREEWAY ABOUT 70 MPH TODAY ON WAY HOME I OPENED SUNROOF. AS NORMAL THE CLOTH SUNROOF RETRACTED AND SECONDS LATER THE ACTUAL GLASS ROOF OPENED. HALF WAY THOUGHT OPENING. THE CLOTH CAUGHT OR GOT STUCK AND I HEAR TEARING SOUNDS ALL AROUND MY HEAD. THE PLASTIC PIECE THAT HAS THE CLOTH COVER ATTACHED LOOKS LIKE THE ADHESIVE JUST GAVE OUT AND NOW THE CLOTH IS FLAPPING DOWN BLOCKING VIEW OF REAR OF CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244366August 16, 2019
SUSPENSION:FRONT:WHEEL BEARING, STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 60 MPH, THE CONTACT HEARD AN ABNORMAL DINGING NOISE. IN ADDITION, THE STABILITY CONTROL AND SERVICE POWER STEERING INDICATORS DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE HUB BEARING SENSOR NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244075August 15, 2019
ELECTRICAL SYSTEM
CAR STALLS WHEN I TURN OFF THE A/C IN THE MIDDLE OF TRAFFIC SOMETIMES THIS STARTED A WEEK AFTER I PURCHASED THE VEHICLE I SPENT A LOT OF MONEY TRYING TO GET IT FIXED BY THE DEALER BUT IT STILL SHUTS DOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243833August 14, 2019
ELECTRICAL SYSTEM
BLIND SPOT SENSOR WENT OUT AND SENSORS ON DASH WENT TO FRITZ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243873August 14, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT HEARD CLICKING NOISES COMING FROM THE FRONT END OF THE VEHICLE. THE CONTACT STATED THAT THE NOISE GREW LOUDER WHEN THE VEHICLE WAS AT A STOP AND WHEN THE ENGINE WAS STARTED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243978August 14, 2019
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY DECELERATED AND THE VEHICLE WOULD NOT PROPERLY ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ROCKER ARM AND FUEL INJECTION WERE FAULTY AND NEEDED TO BE REPLACED; HOWEVER, THE PARTS WERE NOT AVAILABLE FROM THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243470August 13, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TAKATA RECALL. STABLINK FIRST CAME ON MY CAR WHEN DRIVING ON A CITY ROAD IT WAS SHAKING DID NOT WANT TO PICK UP SPEED. HAD THAT FIXED, THEN 9/2018 MY SIDE BLINDERS STARTED MALFUNCTIONING WOULD COME ON AND OFF. AT TIMES ONE WOULD JUST STAY ON EVEN WHEN THE CAR WAS OFF. RECEIVED A LETTER 4/2019 ABOUT EXTENDED WARRANTY ON THIS BUT ONLY GOOD FOR 80,000 MILES. MY CAR HAS 98,000 MILES. SO HERE I AM STUCK TO HAVE TO PAY OUT OF POCKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243568August 13, 2019
LANE DEPARTURE: BLIND SPOT DETECTION, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SIDE DETECTION MODULE FAILED TO OPERATE PROPERLY WHILE DRIVING. THE CONTACT DROVE TO JOE HOLLAND CHEVROLET & IMPORTS (210 MACCORKLE AVE SW, SOUTH CHARLESTON, WV 25303, 304-744-1561) TO HAVE THE FAILURE REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE AND WERE ON BACKORDER. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE VEHICLE REMAINED AT THE DEALER AND HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242949August 10, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
STARTED MY VEHICLE AND POWER STEERING WARNING CAME ON, DISMISSED IT, STABILITY CONTROL WARNING APPEARED, DISMISSED IT, TRACTION CONTROL LIGHT AND ABS LIGHT REMAINED ON. THIS OCCURRED WHEN LEAVING A FRIEND'S DRIVEWAY AND DRIVING ONTO A COUNTY ROAD. THE POWER STEERING WAS INOPERATIVE! TOOK VEHICLE TO REPAIR SHOP. MECHANIC FOUND LEFT REAR WHEEL SPEED SENSOR RING BROKEN. THIS SHOULD NOT HAPPEN! THERE ARE 50215 MILES ON THIS CAR AND IT IS VERY WELL MAINTAINED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242238August 7, 2019
AIR BAGS, ELECTRICAL SYSTEM
I HAD A PROBLEM WITH THE LANE DEPARTURE MODULES THAT EXPLODE AND AND CAUSED MY SYSTEM TO FAIL. SAYING THAT MY AIRBAG DEPLOYED, MY GAS WAS EMPTY, THEY THEFT IS DETECTED, THE A/C BLOWER MOTOR TURNED ON AND OFF, FINALLY I GOT THE MODULES REPLACED, BUT NOW THERE ARE NEW SAFETY ISSUES HAPPENING. THE LIGHT ON THE MIRROR TO TELL IF SOMEONE IS NEXT TO ME TURNS ON ALL THE TIME. I ALMOST RAN OFF THE RAID BECAUSE I WAS CHANGING LANES AND IT WENT OFF AND NOW ONE WAS THERE. THE BACKUP SENSORS ARE DELAYED IN TELLING ME IF SOMETHING IS BEHIND ME OR COMING BEHIND ME. THE FRONT SYSTEM DOES NOT MAKE THE CAR SLOW DOWN WHEN I AM IN CRUSE CONTROL AND A CAR GOES SLO INFORNT OF ME. I DON'T TRUST THAT THE AIRBAG WILL GO OFF IF IT NEEDS TO IN A COLLISION.. I REALLY DON'T FEEL SAFE IN THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240266July 29, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXINMATELY 60 MPH, THE VEHICLE DECELERATED TO APPROXIMATELY 30 MPH AND THE CHECK ENGINE, PARKING BRAKE, AND ELECTRONIC STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN AT A VERY LOW SPEED TO ANDREW CHEVROLT (1500 W SILVER SPRING DR, MILWAUKEE, WI 53209), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235239July 27, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHEN STARTING THE VEHICLE 5E 'SERVICE STABILITRACK' LIGHT WILL TURN ON; THE GEAR WILL BE ON MANUAL INSTEAD OF INT HE PARK POSITION - AND I AM UNABLE TO SWITCH THE GEAR. I AM NOT ABLE TO PUT IT IN DRIVE. I HAVE TO TURN IT OFF AND ON A COUPLE OF TIMES BEFORE IT WILL START ON PARK. THE CAR HAS ALSO SWITCHED TO THE MANUAL POSITION WHEN I'M DRIVING AND MAKING A LEFT TURN. THIS HAPPENS MORE FREQUENTLY AFTER IT'S RAINED THE SERVICE ENGINE LIGHT COMES ON, BUT AFTER A FEW DAYS IT TURNS OFF. THE PROBLEM OF GOING FROM PARK TO MANUAL OR FROM BEING IN DRIVE TO MANUAL HAS HAPPENED BOTH WHILE THE CAR IS IN MOTION OR WHEN IT IS STATIONARY- IT'S ALSO HAPPENED ON A BUSY HIGHWAY OR IN TOWN AT LOW SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235008July 26, 2019
ELECTRICAL SYSTEM
SIDE DETECTION SYSTEM QUIT WORKING. HOWEVER IT IS CONNECTED TO THE MAIN COMPUTER SO SOMETIMES MY CAR WILL IDLE POORLY AND REV HIGH. THIS COULD PRESENT A HUGE PROBLEM IF IT REVS HIGH WHEN TRYING TO BRAKE FOR A CAR IN FRONT OF ME. I HAVE ALSO HEARD PEOPLE WITH THE SAME MODEL HAVING ISSUES WITH IT STALLING. SO THIS PRESENTS IT'S OWN PROBLEMS. SEEMS NO DIFFERENT THAN THE LOSS OF POWER LIKE GM HAD WITH THEIR IGNITION SWITCHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234037July 23, 2019
ELECTRICAL SYSTEM
SIDE DETECTION SYSTEM FAILURE. MODULE ABSORBING MOISTURE. DETECTION LIGHT ON SIDE MIRROR STAYS ON, EVEN WHEN CAR IS OFF. INSTRUMENT CLUSTER FLASHES VARIOUS WARNINGS. GM IS AWARE THAT IT IS DUE TO A DEFECTIVE PART BUT LIMITS COVERAGE TO CERTAIN MILEAGE. SEEMS LIKE A PART THAT COULD CAUSE A FIRE NEAR THE GAS TANK WOULD BE A BIG ENOUGH SAFETY HAZARD TO WARRANT A FULL RECALL. ISSUE FIRST HAPPENED WHILE DRIVING THROUGH TOWN. GAVE WARNINGS ON THE SIDE DETECTION, THEN LIGHT STAYED ON IN THE SIDE VIEW MIRROR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234079July 23, 2019
STRUCTURE:BODY
WHEN THE VEHICLE IS STATIONARY RAINWATER DRAINS INTO THE TRUNK AND INTO THE SPARE TIME COMPARTMENT. THERE'S A DEFECT WITH THE TAIL LIGHTS AND SEALS BETWEEN THE TRUNK AND REAR OF THE VEHICLE. I'M NOT THE ORIGINAL OWNER AND WASN'T AWARE ANYTHING HAD BEEN DOCUMENTED ON THE ISSUE. FURTHERMORE, I DIDN'T KNOW THERE WAS AN ISSUE UNTIL 2017 WHEN I NEEDED MY SPARE TIRE. HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2014/SB-10092869-0335.PDF - ISSUE ALREADY DOCUMENTED, BUT I WANTED TO OFFICIALLY REPORT MY PROBLEM BECAUSE I SHOULDN'T HAVE TO PAY OUT-OF-POCKET FOR THE REPAIR, ONLY BECAUSE I WASN'T NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233867July 22, 2019
ELECTRICAL SYSTEM
DRIVING ALONG ON FREEWAY WHEN ALL OF A SUDDEN MY DASH LIT UP WITH VARIOUS FLASHING LIGHTS AND WARNINGS, THE CRUISE CONTROL SHUT OFF AND MY HVAC STOPPED FUNCTIONING. HAD TO PULL OVER ON BUSY HIGHWAY AND RESTART TO NO AVAIL. PULLED OVER AGAIN ONCE I GOT TO REST STOP. LET IT SIT. RESTARTED AND WORKED OKAY. INTERNET SAYS PROBLEM IS WITH SIDE DETECTION SYSTEM (WHICH DEALER CONFIRMED BUT SAID MY CAR MISSED CUT-OFF DATE BY 5 DAYS ON A $700 REPAIR BILL. CAR HAS BUT 12,300 MILES ON IT (I AM 92 YEARS OLD). INTERNET ALSO STATES THAT IF ISSUE IS NOT FIXED IT WILL EVENTUALLY CAUSE SERIOUS ISSUES WITH DASHBOARD ELECTRONICS, INCLUDING FIRE. GM ISSUED SPECIAL COVERAGE ADJUSTMENT #N172097060 (NO OWNER NOTIFICATION), WHICH IS WHAT I WAS TOLD I MISSED OUT ON BY 5 DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233955July 22, 2019
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
STABILITRACK HAS BEEN MESSING UP SINCE I PURCHASED THIS VEHICLE IN OCTOBER 2018. MY CAR IS SCARY TO DRIVE. SOMETIMES ITS NOT CLEAR WHAT GEAR I'M IN. THE CAR WILL NOT GO OVER 5 MILES PER HOUR WHEN THE STABILITRACK IS MESSING UP. THE BACKUP CAMERA DOES NOT WORK WHEN THE STABILITRACK LIGHT IS ON AND SOMETIMES IT WILL NOT GO IN REVERSE. I HAVE TO WAIT AND KEEP TURNING THE CAR OFF THEN WAIT THEN TRY TO START IT. STABILITRACK NEEDS A RECALL. I COULD NOT BACK OUT OF MY PARKING SPOT THIS MORNING BECAUSE OF THE STABILITRACK. IT FEELS LIKE THE WHOLE MOTOR MOVED WHEN I TRIED TO REVERSE. THERE WERE NO LIGHTS ON THE PANEL TO KNOW WHAT GEAR I WAS IN BUT IT WAD CLEAR IT SKIPPED THE REVERSE. WHEN IT FINALY LET ME BACK UP AFTER TURNING THE CAR ON AND OFF SEVERAL TIMES I COULD ONLY ECCELERATE 3 MILES PER HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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