Chevrolet Impala Complaints (2004)

1,074 consumer complaints on file.

#10584989April 25, 2014
TL- THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED BECAME INVOLVED IN A CRASH WHILE DRIVING 50 MPH AND THE AIR BAGS FAILED TO DEPLOY UPON IMPACT. A POLICE REPORT WAS FILED AND ONE PERSON WAS INJURED WHICH REQUIRED MEDIAL TREATMENT. THE MANUFACTURER WAS CONTACTED ABOUT THE AIR BAG FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 106,000. KMJ
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10584878April 24, 2014
AIR BAGS
THE VEHICLE OWNER ALLEGES THAT HE HIT ANOTHER VECHICLE AT 60 MPH INJURIES WERE TO HIS BACK, LEG , HEAD AND CHEST. HIS HEAD HIT THE WINDSHIELD AND CHEST HIT STEERING WHEEL. THE AIR BAG DID NOT DEPLOY *BF UPDATED 08/14/14*LJ UPDATED 8/23/2017*CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10584332April 22, 2014
AIR BAGS, STRUCTURE:BODY, STEERING, ENGINE
WE WHERE RAN INTO ON DRIVER SIDE NO AIRBAG CAME OUT WE HAVE HAD LOTS OF STEERING PROBLEMS. AS OF TODAY THERE IS STILL PROBLEMS WITH THE STEERING WHEEL ENGINE LIGHT STAYS ON AND WE JUST WONT DRIVE ON HIGHWAY AT ALL. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10583906April 21, 2014
STEERING
THE INTERMEDIATE SHAFT IS DEFECTIVE AND CLUNKS WHEN TURNING AND LOW SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583969April 21, 2014
ELECTRICAL SYSTEM
I WAS DRIVING ON THE HIGHWAY THINKING I WAS DOING 80 MPH AND TRAFFIC WAS PASSING ME. WHEN I EXITED THE HIGHWAY AND CAME TO A STOP MY SPEEDOMETER STILL SAID I WAS DOING 30 MPH. FROM THAT POINT ON IT WENT HAYWIRE. WHEN I AM AT A STOP IT NOW SAYS I AM DOING 60 MPH AND WHEN I START TO MOVE FORWARD IT JUMPS TO 120 MPH. I HAVE NO IDEA HOW FAST I AM GOING. I HAVE READ HUNDREDS OF COMPLAINTS FOR THE SAME THING. THE COST TO REPAIR IS CLOSE TO $500.00. THIS IS OBVIOUSLY A SAFETY ISSUE AND IS A WIDESPREAD PROBLEM. SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583612April 19, 2014
SERVICE BRAKES
SINCE LAST YEAR I'VE HAD TO REPLACE THE BRAKE PADS TWICE BECAUSE OF A GRINDING/SQUEALING NOISE. NOW I NEED TO REPLACE THEM AGAIN ( 4-19-14 ). WHEN EVER I APPLIED THE BRAKES THE PEDAL WILL VIBRATE AND MAKES NOISES,IF I APPLY THE BRAKES WHILE ON THE HIGHWAY THE BRAKE PEDAL (VIBRATES A LOT )AND STEERING WHEEL SHAKES WICKED. I BROUGHT MY CAR TO THE DEALER SHIP ( BALISE OF WARWICK,RI )WHERE IT WAS BOUGHT FROM(MY FATHER-IN-LAW BOUGHT THE CAR THERE)AND ASK ABOUT ANY RECALLS....THEY TOLD ME THAT THERE WEREN'T ANY RECALLS FOR MY CAR. GEE I WONDER IF THE PERSON THAT TOLD ME THAT WAS JUST LAZY OR IF THERE AREN'T ANY RECALLS FOR IT. CAN SOMEONE LET ME KNOW PLEASE...I HAVE MY GRANDSON IN THE CAR A LOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583456April 18, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE SECURITY LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583198April 16, 2014
ELECTRICAL SYSTEM
I HAVE BEEN HAVING A PROBLEM WITH THE FACT THAT MY 2004 CHEVROLET IMPALA HAS A HABIT OF NOT WANTING TO START, AND ALSO THE FACT THAT AT ANY TIME THE CAR IS RUNNING, I CAN PULL THE KEY FROM THE IGNITION AND THE CAR CONTINUES RUNNING. I WOULD LIKE THESE PROBLEMS TAKEN CARE OF A.S.A.P. PLEASE FIND A WAY TO FIX THESE PROBLEMS SOON. MY JOB DEPENDS ON MY CAR BEING RELIABLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579150April 11, 2014
ELECTRICAL SYSTEM
I'M EXPERIENCING THE SAME AFFECTS AS THE NEWER MODELS AND IT HAS BEEN A PROBLEM NOW FOR THE 1 AND A HALF YEARS I'VE OWNED THIS VECHICLE. I WANT THIS PROBLEM FIXED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579208April 11, 2014
ELECTRICAL SYSTEM:IGNITION, AIR BAGS
MADE STOP.CONTINUED,DID NOT SEE OTHER VEHICLE IT HIT OUR CAR IN SIDE&FRONT END. WE WERE HIT AT BY ANOTHER CAR,WHICH WAS TRAVELING AT EXTREMELY HIGHER SPEED. OUR AIR-BAGS DID NOT DEPLOY AND THE IGNITION TURNED ITSELF OFF LOCKING THE KEY IN THE OFF POSITION,THE KEY COULD NOT BE REMOVED OR TURNED EITHER ON OR OFF. *JS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10578781April 9, 2014
POWER TRAIN
AT RANDOM TIMES IT WILL NOT START ,IT HAS DONE THIS EVER SINCE WE BOUGHT IT. ITS A 2004 CHEVROLET IMPALA .AT RANDOM TIMES THE SIGNAL LIGHTS WILL NOT WORK THE SECURITY LIGHT COMES ON IT AND STAYS MAYBE A DAY MAYBE 2. AT TIMES THE TRANSMISSION JUMPS SO BAD WE HAVE TO PULL IT OVER AND TURN IT OFF WAIT A FEW MINUTES THEN TURN THE CAR BACK ON THE WE CAN PROCEED TO DRIVE IT. IT MAY CRANK THEN WE STOP AND TURN THE CAR OFF AND GO BACK TO IT AND IT WILL NOT CRANK . WE HAVE HAD TO WAIT ANYWHERE FROM 15 MINUTES TO 1 HOUR RANDOMLY MOVING THE TRYING TO GET IT TO START. WE HAVE HAD IT BACK AND FORTH TO THE CHEVROLET DEALER OFF AND ON EVER SINCE WE'VE HAD THE CAR THEY SAY THEY CANNOT DO ANYTHING ABOUT IT IF THEY CANNOT GET IT TO DO IT . I HAVE ALMOST GOTTEN RAN OVER SEVERAL TIMES BECAUSE OF IT ACTING UP. ITS GOT 100,000 MILES ON IT NOW. SO WE HAVE TO DEAL WITH IT AND HOPE FOR THE BEST. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577971April 7, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO TURN IN ANY DIRECTION AFTER NUMEROUS ATTEMPTS. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577119April 3, 2014
STEERING, SERVICE BRAKES, ENGINE
AFTER LISTENING TO A RADIO REPORT ON NPR DESCRIBING THE PROBLEM WITH GM IGNITION SWITCH RECALLS I DECIDED TO TEST MY OWN CAR FOR RELATED PROBLEMS. AS I PULLED INTO MY DRIVEWAY I TAPPED ON THE KEY WHILE IT WAS IN THE IGNITION AND THE KEY SWITCHED FROM ON TO ACC MODE. THIS RESULTED IN MY CAR ENGINE SHUTTING OFF, POWER STEERING LOSS, ASSISTED BRAKE MALFUNCTION, BATTERY WARNING LIGHT, AND THE AIRBAG LIGHT CAME ON. ALL OF THESE PROBLEMS HAPPENED EXACTLY AS THE RADIO REPORT SAID THEY WOULD WITH A FAULTY IGNITION SWITCH. OVER THE LAST 3 YEARS MY BROTHER IN-LAW AND I HAVE BEEN HAVING VARIOUS PROBLEMS WITH OUR IGNITIONS AND NOW I BELIEVE ALL THESE PROBLEMS MAY BE CAUSED BY THE DEFECT WHICH GM HAS RECENTLY REPORTED. I HAVE CONTACTED THE GM RECALL HOTLINE AND REPORTED MY CAR MODEL AND VIN. THEY INFORMED ME THAT THERE IS NOTHING THEY CAN DO SINCE THEY HAVE NOT RECEIVED ENOUGH REPORTS LINKED TO THE IMPALA. I WOULD APPRECIATE THE RECALL LIST BEING EXPANDED TO INCLUDE THE IMPALA IF POSSIBLE. AT LEAST THE YEARS OF 2003 AND 2004. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576770April 2, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE SUDDENLY STALLED AND THE ENGINE WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH WAS FAULTY. THE IGNITION SWITCH WAS REPLACED AND THE DEFECT WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 113,000. UPDATED 06/10/14 MA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576248April 1, 2014
ENGINE
MY VEHICLE RECENTLY STARTED HAVING ISSUES WITH OVERHEATING. AS SOON AS IT WOULD WARM UP THE GAUGE WOULD GO THE WHOLE WAY PAST THE HOTTEST POSSIBLE TEMP ON THE DASH. MY HOT COOLANT TEMP LIGHT WOULD COME ON AND THEN I WOULD HAVE TO PULL OVER AND TURN THE CAR OFF TO LET IT COOL. I TOOK IT TO A MECHANIC WHO SAID THAT I WOULD HAVE TO REPLACE THE HEAD GASKETS AND INTAKE GASKETS. HE RESEARCHED IT AND SAID THAT HE FOUND THAT IMPALAS FROM 20003-2007 HAD PROBLEMS WITH THE ENGINES BECAUSE OF AN ADDITIVE THAT WAS PUT IN THE ENGINE. I PAID HIM OVER 1000 DOLLARS TO FIX THE ISSUE BECAUSE BEFORE I TOOK IT TO HIM I TOOK IT TO A DIFFERENT MECHANIC WHO SAID IT WAS THE RADIATOR SO I GOT THAT FIXED WHICH COST ME CLOSE TO 500 DOLLARS. SO EVEN AFTER I GOT BOTH OF THESE PROBLEMS FIXED MY CAR STILL OVERHEATS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576220April 1, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE VEHICLE WOULD SUDDENLY LOSE POWER AND STALL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE IGNITION SWITCH WAS REPLACED AND THE DEFECT WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576288April 1, 2014
ELECTRICAL SYSTEM
WENT OUT TO THE CAR TO START IT AND IT WOULDN'T START OR TURNOVER. THIS HAPPENED ON VARIOUS OCCASIONS. I HAD TO PUT IT IN NEUTRAL THAN SLAM IT INTO PARK AND THEN TURN THE KEY OVER. I DID THIS A COUPLE TIMES BEFORE IT FINALLY STARTED. I WAS TOLD THAT IT SOUNDED LIKE MY NEUTRAL SAFETY SWITCH BUT ANOTHER MECHANIC SAID THESE CARS DON'T HAVE NEUTRAL SAFETY SWITCHES. VERY ANNOYING ESPECIALLY WHEN YOUR ON VACATION AND FAR FROM COMFORT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575810March 31, 2014
ELECTRICAL SYSTEM
I WENT OUT TO START MY IMPALA TO GET READY FOR WORK. UNLOCK MY DOORS AS I NORMALLY DO, AND PROCEED TO START THE CAR. IT IS THE CHEVY KEY THAT COMES WITH THE CAR. ANYWAY, I TURN THE KEY AND NOTHING, ALL I GET ON MY DASH IS THE FLASHING SECURITY LIGHT. SO I WENT BACK INSIDE AND DONE SOME RESEARCH WHILE ON THE PHONE WITH MY SUPERVISOR LETTING HIM KNOW THAT I WAS GOING TO BE LATE. TURNS OUT, THIS IS A COMMON PROBLEM WITH THE IMPALA OF MY BODY STYLE, THE IGNITION SWITCH OR THE PASS LOCK MODULE. VERY INCONVENIENT, THIS IS THE 5TH OR 6TH TIME THIS HAS HAPPENED, REALLY HURTS WHEN YOU HAVE KIDS WITH YOU AND ITS HOT OR COLD OUTSIDE. THIS ISSUE NEEDS TO BE LOOKED INTO! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575490March 29, 2014
ELECTRICAL SYSTEM
I WAS DRIVING MY FATHER'S 2004 CHEVY IMPALA AT THE TIME OF THE MECHANICAL FAILURE. I WAS MAKING A LEFT HAND TURN FROM ORCHARD LAKE RD ONTO NORTHWESTERN HWY (I BELIEVE THIS IS FARMINGTON MICH) AT THIS POINT I LOST POWER TO THE VEHICLE (ENGINE, BRAKES & POWER STEERING DEAD) AND COASTED TO THE RIGHT HAND LANE ON NORTHWESTERN HWY. I PROCEEDED TO RESTART THE ENGINE AND CONTINUED ON MY MERRY WAY. NO PROBLEMS GOING THE REST OF THE WAY HOME. THE NEXT DAY I HAD A PROBLEM STARTING THE VEHICLE. THIS WENT ON FOR SEVERAL DAYS UNTIL I TOOK THE VEHICLE TO THE AUTO DEALERSHIP WHERE THEY REPLACED THE IGNITION SWITCH. THE DEALERSHIP CHARGED MY FATHER $481.39 TO REPLACE THE IGNITION SWITCH. I HAVE THE WORK INVOICE FROM THE DEALERSHIP SHOWING THE WORK PERFORMED. I ALSO HAVE PROOF OF PAYMENT TO MASTERCARD SHOWING THE WORK WAS PAID FOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574857March 26, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE TURN SIGNALS STOPPED WORKING. AFTER PANICKING AND TURNING ON HAZARD LIGHTS, THEN AGAIN TRYING THE TURN SIGNALS, DID THEY DECIDE TO BEGIN WORKING AGAIN. NOW THE TURN SIGNALS RANDOMLY DECIDE TO STOP WORKING, AND MUST USE THE HAZARD TRICK AGAIN TO GET THEM WORKING. ALMOST CAUSED NUMEROUS ACCIDENTS, AND CAUSED A TRAFFIC TICKET. CAN NOT FIGURE OUT THE PROBLEM AS TO WHY THEY DO THIS, BUT READ UP ON MANY DIFFERENT SITES THAT MANY DIFFERENT PEOPLE EXPERIENCING THE SAME DIFFICULTIES. VERY DANGEROUS FOR PEOPLE WITH CHILDREN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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