Chevrolet Impala Complaints (2003)

695 consumer complaints on file.

#10592436May 19, 2014
ELECTRICAL SYSTEM, ENGINE
MAY 16, 2014 AT 6:30 AM I PARKED THE CAR IN MY DRIVEWAY AFTER TAKING MY HUSBAND TO WORK. I LOCKED THE DOORS AFTER EXITING THE VEHICLE WITH MY KEYS IN HAND. I WAS IN MY HOME AT ABOUT 6:42 AM WHEN MY NEIGHBOR BEGAN BANGING ON MY DOOR AND YELLING THAT THE CAR WAS ON FIRE, I TOOK A LOOK OUT OF THE WINDOW AND CAME DOWN TO GET A CLOSER LOOK,STUNNED THERE WAS SMOKE EVERYWHERE AND FLAMES UNDER THE HOOD. I IMMEDIATELY CALLED 911 THEY CAME IT TOOK A GOOD BIT OF TIME PUTTING THE FIRE OUT.I SPOKE TO THE FIREFIGHTERS AFTER AND HE SAID HE BELIEVED IT"S ORIGIN WAS ELECTRICAL. WE RECEIVED A QUOTE TO REPAIR,REPLACE THE ENGINE COOLANT TUBE ON MAY 6,2014 FROM TIRE DISCOUNTERS AND MY PLAN WAS TO DROP THE CAR OFF THE MORNING OF 5/16. MY HUSBAND AND I ARE BOTH HEART PATIENTS AND THE LOSS OF THIS CAR WAS DEVASTATING. I ALSO WOULD LIKE TO ADD THAT WE HAD JUST PURCHASED THIS VEHICLE ON APRIL 6, 2014 . THE CAR IS A TOTAL LOSS. WE HAVE THE QUOTE FROM TIRE DISCOUNTERS,VIDEO AND PICTURES FROM THE FIRE AND THE REPORT FROM THE INCIDENT. I PRAY FOR OTHERS THAT DIDN'T LEARN OF THIS RECALL IN TIME WITH TRAGIC RESULTS AND I AM GRATEFUL NO LOSS OF LIFE OCCURRED HERE BUT THE PAIN OF TRYING TO GET TO APPOINTMENTS AND GETTING MY HUSBAND BACK AND FORTH TO WORK AT HONEYWELL BEGINS AGAIN. THANK YOU FOR YOUR EAR. *TR UPDATED 12/11/2014 *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10588858May 16, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS POWERED ON AND IN PARK, THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED INADVERTENTLY. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CONTROL MODULE FAILED. THE VEHICLE WAS DEEMED AS DESTROYED. THE FAILURE MILEAGE WAS 212,000 AND THE CURRENT MILEAGE WAS 212,000. UPDATED 10/2/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587348May 8, 2014
AIR BAGS, SEAT BELTS
I WAS INVOLVED IN AN ACCIDENT ON MAY 4, 2014. I HIT ANOTHER VEHICLE FROM THE REAR. THERE WAS EXTENSIVE DAMAGE TO MY VEHICLE YET MY AIR BAG DID NOT DEPLOY. ALSO MY SEAT BELT FAILED TO LOCK. AS A RESULT I HIT THE STEERING WHEEL WITH MY MOUTH. I ALSO HIT THE WINDSHIELD WITH THE TOP OF MY HEAD. MY TEETH CUT INTO MY BOTTOM LIP AND I HAD TO GO TO THE ER LATER THAT NIGHT BECAUSE OF THE PAIN. I FEEL THAT HAD THE AIRBAG DEPLOYED I WOULDN'T HAVE SUSTAINED THE INJURY THAT I DID. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10587144May 7, 2014
WHEELS, TIRES
4 MICHELIN HYDROEDGE ST P225/60R16 97T TIRES HAVE ONLY 11,020 MILES SINCE PURCHASE AND ARE SHOWING HEAVY CRACKS IN THE OUTER CIRCUMFERENCE TREAD PORTION OF THE TIRE.. IT APPEARS TO ME THAT THE TREAD HAS A BAD COMPOUND MIX.. THREE OF THE TIRES SHOW PRODUCTION CODE M33VF6WX5208. THE OTHER TIRE SHOWS M33VF6W4008.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586112May 2, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
EVERY TIME IT RAINS MY ENTIRE VEHICLE FLOOR IS FLOODED. MY RADIO HAS STOPPED WORKING AND MY DASHBOARD LIGHTS FLICKER. I HAVE BEEN RESEARCHING AND THERE ARE SEVERAL MODELS WITH THIS PROBLEM FROM 2002 TO 2005. THIS HAPPENS OFTEN AND CAN EVENTUALLY LEAD TO ELECTRICAL PROBLEMS. I PAY A LOT IF MONEY FOR THIS VEHICLE AND STILL HAVE A WAYS TO GO BEFORE I AM DONE PAYING FOR IT. I HAVE 3 CHILDREN THAT DEPEND IN THUS CAR ALONG WITH MYSELF IF THERE ARE SO MANY PEOPLE WITH THIS PROBLEM THIS IS DEFINITELY A DEFECT AND SHOULD BE RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583877April 21, 2014
EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT, THE HEADLIGHTS HAVE BEGUN TO GO OFF AUTOMATICALLY. SO FAR, WE CAN CLICK THE LIGHTS FROM HIGH BEAM TO LOW BEAM OR VICE-VERSA AND THEY COME BACK ON. THIS STARTED THE LATTER PART OF LAST YEAR, BUT LAST WEEK THEY ACTUALLY STARTED FLICKERING RIGHT BEFORE THEY WENT OFF. I SEARCHED THE WEB AND FOUND THIS IS A COMMON COMPLAINT WITH MANY CONSUMERS. I LIVE IN RURAL AMERICA AND FEAR THE LIGHTS GOING OUT WHERE THERE ARE NO STREET LIGHTS OR ANY OTHER TYPE OF LIGHTING. THERE ARE MANY CURVES AND HILLS AND FEAR WHAT COULD HAPPEN ESPECIALLY IF MY TEENAGER IS DRIVING AND PANICS. WE HAVE SEARCHED FOR THE "FIX" BUT NO ONE SEEMS TO KNOW FOR SURE AND GM HAS MADE NO ATTEMPT TO RECALL THIS PROBLEM. MY COMPLAINT IS WHY NOTHING HAS BEEN DONE TO FIX THIS PROBLEM. IT IS VERY DANGEROUS AND NEEDS TO BE ADDRESSED IMMEDIATELY. I HAVE READ SO MANY SUGGESTIONS ON WHAT IT MAY BE BUT NO ONE HAS THE EXACT REMEDY FOR IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579467April 13, 2014
ENGINE, POWER TRAIN
CAR WILL NOT START, ESPECIALLY WHEN IT IS HOT INSIDE THE CAR. NO LIGHTS GO ON - NOTHING. HAVE REPLACED KEY, KEY CYLINDER (TWICE), AND IGNITION SWITCH. NEXT STEP IS TO REPLACE BCM, BUT NOT SURE IF THAT WILL SOLVE ISSUE. IN RESEARCHING SIMILAR ISSUES PEOPLE HAVE BYPASSED THE SECURITY SYSTEM TO THE BCM SO CAR WILL START. WE HAVE NOT DONE THIS BYPASS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578873April 10, 2014
ELECTRICAL SYSTEM
LAST FRIDAY I GOT IN MY CAR AROUND 2:30AM AND IT WOULDN'T START. I THANK GOD I WAS ON A SOMEWHAT SAFE STREET AND WITH FRIENDS. MY CAR WOULDN'T START FOR 15-20 MINUTES. THE LIGHTS, RADIO AND EVERYTHING ELSE WORKED BUT THE CAR WOULDN'T START. THIS WAS HAPPENING ON A REGULAR BASIS A FEW MONTHS AGO BUT THEN IT STOPPED. I TOOK IT TO THE SHOP AND WAS INFORMED THAT I NEED TO REPLACE THE IGNITION SWITCH. I COULDN'T AFFORD TO GET IT REPLACED SO I JUST DEALT WITH IT. AS I STATED BEFORE, IT'S BEEN MONTHS SINCE THE LAST OCCURRENCE THEN IT HAPPENED AGAIN. I CONTINUE TO FOLLOW THE GM RECALL HOPING THEY WILL INCLUDE THE IMPALA BECAUSE OF THE IGNITION SWITCH AND OTHER ELECTRICAL ISSUES. THERE ARE TIMES WHEN I AM DRIVING AND THE ENTIRE DASH BOARD LIGHTS UP (CHECK ENGINE, CHECK BATTERY) AND THE ALL THE THINGS THAT LIGHT UP ON THE DASHBOARD WHEN YOU FIRST START THE CAR. PLEASE ADDRESS THIS ISSUE BEFORE ANOTHER FATALITY OCCURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579026April 10, 2014
ELECTRICAL SYSTEM:IGNITION
IGNITION LOCK CYLINDER PROBLEM: THE KEY COMES OUT OF THE IGNITION LOCK CYLINDER WHEN THE ENGINE IS RUNNING OR IN PARK OR ANY OTHER TIME. THIS APPEARS TO BE THE SAME TYPE OF PROBLEM AS THE RECALLS BUT THE VEHICLE HAS NOT BEEN RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579024April 10, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
IGNITION LOCK -CYLINDER PROBLEM KEY COMES OUT OF THE SLOT OF THE LOCK CYLINDER WHILE THE ENGINE IS RUNNING. THIS ISSUE IS THE SAME PROBLEM AS OTHER RECALLS BUT IS NOT INCLUDED IN THE RECALLS. I WOULD LIKE THIS ISSUE RESOLVED. IT APPEARS TO BE THE SAME TYPE OF LOCK CYLINDERS AS THE RECALLED ONES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578532April 9, 2014
SUSPENSION:FRONT:HUB
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THE ABS AND THE CHECK TRACTION SYSTEM LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THERE WAS ALSO A GRINDING NOISE WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHO STATED THAT THE FRONT PASSENGER SIDE HUB BEARING ASSEMBLY HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578158April 8, 2014
ENGINE, AIR BAGS, ELECTRICAL SYSTEM
I HAVE HAD INCIDENTS SEVERAL TIMES OVER THE YEARS WHERE I WOULD HIT A BUMP IN THE ROAD AND MY CAR WOULD COMPLETELY SHUT OFF. I HAVE ALSO HAD SEVERAL INCIDENTS WHERE I WAS TRAVELING DOWN THE EXPRESSWAY AND MY CAR TURNED OFF ON ME. I HAD TO SHIFT MY CAR INTO NEUTRAL AND RESTART IT TO CONTINUE GOING. I WAS FORTUNATE NOT TO HAVE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578162April 8, 2014
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
WHEN ON THE HIGHWAY DOING APPROX. 65 MPH WITH MY CRUISE CONTROL ON, ALL OF SUDDEN THE CRUISE CONTROL DROPPED OUT AND VEHICLE SLOWED DOWN DRAMATICALLY.. ALSO THE HEAT AND AC WOULD NOT WORK AT ALL. THESE CONDITIONS CONTINUED INTERMITTENTLY. WHEN WE WENT TO MY MECHANIC HE HAD AN IGNITION SWITCH WAITING, HE KNEW OF THE PROBLEM BEFORE WE ARRIVED. AS SOON AS HE TOUCHED THE IGNITION SWITCH THE ENGINE SHUT OFF. SINCE WE HAD THE SWITCH REPLACED WE HAVE HAD NO PROBLEMS. THIS SOUNDS LIKE A SIMILAR PROBLEM AS THE RECALL. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576634April 8, 2014
ELECTRICAL SYSTEM
2003 CHEVY IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION KEY RELATED RECALL PROBLEMS. *SMD THE CONSUMER STATED HE SAW PHOTOGRAPH OF THE KEY INVOLVED ON TELEVISION AND REALIZED IT WAS SIMILAR TO THE ONE ASSIGNED TO HIS VEHICLE. THE STATED THE PROBLEM WAS RELATED TO A WEAK SPRING IN THE IGNITION ASSEMBLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578259April 8, 2014
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY AT APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED AS THE CONTACT APPLIED THE ACCELERATOR PEDAL. THE CONTACT MANEUVERED TO THE HIGHWAY SHOULDER AS THE VEHICLE EXHIBITED A SIGNIFICANT REDUCTION IN POWER. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED AS THE FAILURE OCCURRED. THE VEHICLE THEN STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT THE FAILURE WAS RECURRING. ADDITIONALLY, THE VEHICLE WOULD SPORADICALLY FAIL TO START. THE VEHICLE WAS SCHEDULE TO BE INSPECTED AND DIAGNOSED FOR REPAIR BY A LOCAL DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577889April 7, 2014
ELECTRICAL SYSTEM
WITH ALL OF OUR MANY COMPLAINTS OF IGNITION PROBLEMS ON 2003 IMPALAS HOW CAN THEY NOT RECALL THESE TOO . MY COST TO FIX WAS $ 520.00 MY CAR WOULD NOT CRANK BECAUSE OF SAME IGNITION PROBLEMS AS ALL THE OTHER COMPLAINTS. STILL HAVE DEALER BILL SECURITY CODES WENT CRAZY HAD TO REPLACE PASSLOCK SENSOR ,AND THEFT DETERRENT MODULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576153April 1, 2014
STEERING
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED MAKING THE VEHICLE VERY DIFFICULT TO CONTROL WITHOUT WARNING. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 152,000 AND THE CURRENT MILEAGE WAS 152,970.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575789March 31, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT HE ATTEMPTED TO TURN THE VEHICLE OFF BUT WHEN HE REMOVED THE KEY, THE ENGINE REMAINED ON. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 81,483. UPDATED 5/29/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575890March 31, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, HE ATTEMPTED TO DECELERATE BUT THE ENGINE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575067March 27, 2014
ENGINE, SUSPENSION, POWER TRAIN
THE CAR WOULD ACCELERATE AND THEN STALL OUT. THE MOTOR WOULD VIBRATE LIKE IT WAS JUMPING. HARD TO START DIE AFTER PUTTING INTO DRIVE. HAD TO REPLACE THE TRANSMISSION AND CONVERTER IN 2011, SPARK PLUGS AND WIRES HAVE BEEN CHANGED. THE CAR HAS BLOWN SENSORS A MONTH AFTER GETTING IT OUT OF THE SHOP. HAVE SPENT OVER 6000 DOLLARS TRYING TO KEEP THE CAR RUNNING AND THE SAME THING KEEPS HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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