Chevrolet Impala Complaints (2015)

300 consumer complaints on file.

#11207851May 15, 2019
AIR BAGS, UNKNOWN OR OTHER
THE STEERING WHEEL CHEVY EMBLEM HAS A DENT HALF CIRCLE ON THE AIRBAG SECTION AND THE TRUNK WHERE THE SPARE IS STORED IS GETTING WATER MAKING TRUNK MOLD AND MILDEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207453May 14, 2019
ELECTRICAL SYSTEM
MY CAR HAD LESS THAN 60,000 MILES ON IT WHEN IT FIRST SAID SERVICE SIDE DETECTION, NOW I NO LONGER HAVE BLIND SPOT DETECTION, FRONT CAMERA OR ANY OF THE OTHER SAFETY FEATURES I PAID EXTRA TO HAVE. ITS BECAUSE THE COMPUTER FOR IT IS PLACED NON WEATHER PROTECTED IN THE BUMPER OF THE CAR AND AFTER IT GETS EXPOSED TO OUR WEATHER IT RUINS IT. IT'S A PRICEY FIX THAT WILL JUST KEEP GETTING RUINED. ITS A FAULTY ERROR ON CHEVYS END THIS SHOULD BE RECALLED AND REPLACED. WHEN MINE FIRST WENT OUT I READ ABOUT MANY OTHERS HAVING THE SAME PROBLEM, I JUST KEEP WAITING HOPING THAT CHEVY WILL STEP UP AND DO THE RIGHT THING. THIS IS MY 3RD IMPALA I HAVE OWNED, I ALWAYS SWORE THEY WOULD BE MY ONLY CAR BUT NOW THIS WILL BE MY LAST IMPALA I WILL NEVER OWN ANOTHER ONE. WAY TOO MANY ELECTRICAL PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207372May 13, 2019
STEERING
WHILE I WAS DRIVING, POWER STEERING WAS LOST. IT WAS EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL. I COULD HAVE EASILY CRASHED. THE DASH DISPLAY SHOWED A MESSAGE, CONFIRMING THE PROBLEM. MY OBD SCAN TOOL SHOWED THE TWO FOLLOWING DTC CODES LISTED UNDER POWER STEERING: C00800-12 AND C056D-3B.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205662May 6, 2019
ELECTRICAL SYSTEM
SIDE BLIND ZONE ALERT IS MALFUNCTIONING. THE DEALER HAS MENTIONED THAT THIS IS DUE TO WATER GETTING INTO THE ELECTRICAL UNIT/MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205324May 2, 2019
ELECTRICAL SYSTEM
ON FEBURARY 2ND MY SIDE DETECTION SERVICE ALERT TURNED ON IN MY INFOTAINMENT CENTER AFTER I STARTED THE CAR.. NOW BOTH SIDES DRIVER AND PASSENGER DETECTORS DONT WORK AT ALL.. I FEEL IT'S THE RESULT OF MOISTURE GETTING INTO THE MODULES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205399May 2, 2019
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, STEERING
SENSORS ON THE BACK BUMPER WENT BAD DUE TO MOISTURE GETTING IN, SCREWED UP ELECTRICAL SYSTEM WHICH IS THE BRAINS OF THE VEHICLE. CHEVY NEEDS TO RECALL THIS CAR, TONS OF OWNERS ARE HAVING THIS EXACT PROBLEM. MY VEHICLE IS CURRENTLY IN THE REPAIR SHOP AND THE SENSORS ARE NOT AVAILABLE DUE TO THE OVERWHELMING NUMBER OF CUSTOMERS THAT ARE HAVING TO PURCHASE THEM. THE REPAIR SHOP CANNOT EVEN BE GIVEN AN EXPECTANT DATE THAT THE SENSORS AND WIRING HEIRNESS WILL BE AVAILABLE. RECALL THESES CARS CHEVY, THEY KNOW THIS IS A MANUFACTURE DEFECT, THIS IS A $1500 FIX THAT THE CUSTOMER IS LEFT TO PAY. WHEN THEY KNOW TONS OF CUSTOMERS WITH THIS VEHICLE ARE HAVING THE VERY EXACT SOME ISSUES. MY VEHICLE WAS IN MOTION WHEN I EXPERIENCED THE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204786April 30, 2019
ELECTRICAL SYSTEM
SIDE DETECTION SYSTEM HAS FAILED AT JUST OVER 38000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204357April 29, 2019
UNKNOWN OR OTHER
RETURNING FROM A RECENT DRIVE BACK FROM NEBRASKA INTO COLORADO THE SUNROOF (THE PORTION THAT VENTS AND SLIDES) EXPLODED. NO OTHER INDICATORS WERE PRESENT. NO BAD WEATHER NO DEBRIS FROM ANOTHER VEHICLE WERE HEARD OR SEEN. THERE WERE SOME HIGH WINDS IN THE AREA BUT THAT WAS ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204297April 28, 2019
UNKNOWN OR OTHER
EXCESSIVE WATER IN SPARE TIRE COMPARTMENT POSSIBLY FROM LEAKING REAR WINDSHIELD AND/OR REAR TAIL LIGHTS. WATER ACCUMULATES IN THIS AREA AFTER ANY TYPE OF RAIN WHILE DRIVING OR STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204087April 27, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SIDE DETECTION SYSTEM FAULTED OUT. NOW OTHER ISSUES WITH FRONT CAMERA AND OTHER SYSTEMS FAILING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203359April 24, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
OCCASIONALLY THE DASH AND RADIO GO ALL BLACK, GETTING NO POWER. WHEN OPENING OR CLOSING SUNROOF, IT WILL STOP IN THE MIDDLE. IT EITHER STOPS COMPLETELY OR WILL STOP AND GO IN OPPOSITE DIRECTION AS THE BUTTON PUSHED. WHEN STEPPING ON THE BRAKE TO PUSH START, THE BRAKE GETS SUPER HARD AND THE DASH PANEL WILL SAY, 'PRESS BRAKE TO START.' I AM PRESSING THE BRAKE! MOST RECENTLY, 'SIDE DETECTION' IS DISPLAYING ON DASH PANEL AND BLIND SPOT LIGHTS ARE NOT LIGHTING UP ON MIRRORS. I'VE READ A NUMBER OF SIMILAR ISSUES ONLINE WITH THE SAME YEAR. I HAD THIS CAR BACK 7X FOR WATER GETTING IN THE TRUNK. IT LAYS WHERE THE SPARE TIRE IS AND THE CARPET ABOVE IS NEVER WET. EVERY-TIME THE DEALERSHIP SAID IT WAS SOMETHING DIFFERENT. OH AND IT STILL IS GETTING WATER IN THE TRUNK. DEALERSHIP SAID THEY DON'T KNOW WHAT ELSE TO DO! JUST YESTERDAY I WAS STOPED AT A RED LIGHT AND IT SOUNDED AND FELT LIKE THE CAR WAS GOING TO SHUT DOWN. THEN IT GAINED POWER JUST AS FAST. MY CAR ONLY HAS 27,000 MILES AND A LOT OF PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202764April 21, 2019
ELECTRICAL SYSTEM
I HAVE A WARNING ON THE MESSAGE CENTER ASKING TO "SERVICE SIDE DETECTION SYSTEM" I'M FINDING THAT THE LIGHTS ON THE MIRROR WILL SOMETIMES COME ON QUICKLY FOR ONLY A SECOND OR TWO AND THEN SHUT OFF. THEY ARE DOING THIS ON RANDOM OCCASIONS AND OBVIOUSLY NOT WORKING PROPERLY. I FOUND SOME WEBSITES SHOWING WHERE THESE MONITORS ARE AND HAVE FOUND THAT MINE ARE COVERED IN DIRT AND SEEM TO HAVE THE DRIED SALT "WHITE" CRUST ON THEM. MY GUESS, JUST LIKE EVERYONE ELSE IS THAT THEY ARE CORRODED AND NEED REPLACING. THIS SEEMS TO BE A SERIOUS ISSUE THAT NEEDS LOOKING INTO AS THIS CLEARLY IS A SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202694April 20, 2019
ELECTRICAL SYSTEM
OBJECT SENSOR/ CONTROL MODULE CORRODED PREMATURELY OR WAS NOT PROPERLY DESIGNED. I HAVE A DIC LIGHT ON AND WIRING HARNESS CORRODED AS WELL. PART NUMBER 23133813.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196884April 17, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE OBJECT SENSOR MODULES THAT CONTROL SAFETY FEATURES LIKE BLIND SPOT ALERTS AND GAP ALERTS HAVE FAILED CREATING MORE PROBLEMS FOR MY VEHICLE. THIS IS A MAJOR SAFETY CONCERN AND SHOULD BE RECALLED BY CHEVY. MY DEALERSHIP SAID THAT MY EXTENDED WARRANTY WILL NOT COVER THIS ISSUE EVEN THOUGH IT IS ULTIMATELY AN ELECTRICAL PROBLEM AND NOTHING I DID CREATED THIS MAJOR ISSUE. THIS ISSUE OCCURRED WHILE I WAS DRIVING AND IMMEDIATELY HAD AN EFFECT ON MY DRIVING CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196014April 13, 2019
ELECTRICAL SYSTEM
SIDE DETECTION MODULES ARE IN AN AREA, REAR BUMPER, WHERE MOISTURE CAN SATURATE THE SENSOR/MODULE WHICH THEN CAUSES A FAULT. THE DASH DISPLAY THEN BEGINS TO FLASH AND TURN OFF AND ON. GAS PEDAL CAN ALSO BE AFFECTED, WHERE YOU CANT CONTROL ACCELERATION. THIS HAPPENS WHEN VEHICLE IS STATIONARY AND IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195750April 12, 2019
ELECTRICAL SYSTEM
SIDE BLIND ZONE MONITORING SYSTEM FAILURE. AT APPROXIMATELY 40,000 MILES PASSENGER SIDE SBZM LIGHT WAS CONSISTENTLY ON THEN SYSTEM FAILED. AT APPROXIMATELY 47,000 MILES DRIVER SIDE LIGHT IS CONSISTENTLY ON. SEEMS TO BE A VERY COMMON ISSUE ON THESE CARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195850April 12, 2019
ELECTRICAL SYSTEM
I WAS DRIVING ON 2-LANE ROAD AND THE RIGHT SIDE DETECTION SYSTEM (SDS) INDICATOR LIGHT IN THE SIDE MIRROR CAME ON EVEN WHEN THERE WERE NO CARS OR OBJECTS NEXT TO ME. THE INDICATOR LIGHT WOULD NOT TURN OFF EVEN WHEN THE CAR WAS OFF AND PARKED. NO WARNING MESSAGES CAME UP WHEN THE CAR WAS STARTED. I TURNED THE SDS AND PARK ASSIST OFF IN SETTINGS, BUT THE LIGHT REMAINED ON. I REMOVED FUSE 62 (REAR CAMERA/PARK ASSIST/SIDE BLIND ZONE ALERT) IN THE ENGINE COMPARTMENT FUSE BLOCK TO GET THE LIGHT OFF. I REINSTALLED THE FUSE AND THE LIGHT REMAINED OFF UNTIL THE NEXT TIME I STARTED THE CAR AND IT TURNED BACK ON AND STAYED ON. A FEW DAYS LATER I GOT A WARNING MESSAGE TO SERVICE THE SDS WHEN I STARTED MY CAR. THE BLIND ZONE ALERT SYSTEM INDICATOR LIGHTS DID NOT COME ON AND THE SYSTEM DID NOT WORK AT ALL EVEN WHEN VEHICLES WERE IN MY BLIND SPOT ON THE LEFT OR RIGHT SIDE OF MY CAR. I RECEIVED 3 WARNING MESSAGES WHEN I STARTED MY CAR. THEY SAID TO SERVICE FRONT CAMERA, PARK ASSIST AND SDS. FUSE 62 WAS BLOWN. I REPLACED THE FUSE AND IT IMMEDIATELY BLEW AGAIN. NONE OF THE DRIVER ASSIST SYSTEMS WORKED INCLUDING THE SIDE BLIND ZONE ALERT, LANE DEPARTURE WARNING, FORWARD COLLISION ALERT SYSTEM, PARK ASSIST AND REAR CROSS-TRAFFIC ALERT. I TOOK MY CAR TO LAKE GENEVA CHEVROLET DEALERSHIP. THEY DIAGNOSED THE PROBLEM, WHICH REQUIRED REMOVING THE REAR BUMPER TO CHECK THE 2 SBZA MODULES MOUNTED ON THE INSIDE CORNERS OF THE BUMPER. THEY DISCOVERED CORROSION IN BOTH MODULES DUE TO WATER INTRUSION, WHICH SHORTED OUT THE ELECTRONICS. THEY SAID IT WAS CAUSED BY WATER ON THE MODULE SEAM GETTING INTO IT BY FREEZE THAW. THEY HAD TO REPLACE BOTH MODULES FOR A TOTAL COST INCLUDING LABOR OF $1172. THEY STATED THAT IT WILL HAPPEN AGAIN SINCE IT IS THE SAME MODULE DESIGN AND DUE TO THE MOUNTING LOCATION. CHEVY HAS KNOW ABOUT THIS SINCE BEFORE 5-2017 WHEN THEY ISSUED TSB# 17-NA-154 ABOUT EXACT PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195606April 11, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
STARTED WITH SIDE DETECTION LIGHT NOT GOING OFF. THEN SERVICE FOR SIDE DETECTION CAME ON. WITHIN A WEEK I HAD MULTIPLE ERRORS AND SERVICES SUCH AS REAR CAMERA, FRONT CAMERA, COLLISON PREP, PARK ASSIST. REPLACED FUSES EVEN THOUGH NOTHING WAS WRONG WITH THEM. SAME LIGHTS. AS THE DAYS GO ON... I AM EXPERIENCING TROUBLES WITH CAR STARTING HAVING TO MANUALLY START/INSERT FOB INTO CENTER CONSOLE. HEATING AND ELECTRICAL INSIDE CAR NOT WORKING, STOPPED IN MIDDLE OF DRIVING AND IT WAS FOGGY AND OBVIOUSLY I COULDN'T DEFROST MY WINDOWS. RESTARTED CAR NUMEROUS TIMES AND THEN HEAT POPPED BACK ON. ALSO IN THE MIDDLE OF DRIVING IT STATES KEY FOB NOT DETECTED AND IT'S LITERALLY IN THE CUP HOLDER. I HAVE CHANGED THE BATTERY RECENTLY AT THE DEALER SO IT IS NOT A FAULTY FOB OR BATTERY. MY TRUNK HAS BEEN JUST POPPING OPEN FOR NO REASON AND SEVERAL TIMES WHILE I WAS DRIVING BUT ALSO WHILE STATIONARY. FOR SOME REASON MY POWER STEERING IS NOW ACTING LIKE IT IS OUT OF FLUID AND GRINDING HOWEVER ALL FLUID IS FULL. IT SEEMS TO BE ALL ELECTRICAL AND VERY SCARY AND UNPREDICTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194710April 8, 2019
ELECTRONIC STABILITY CONTROL (ESC)
MY SIDE DETECTION WARNING LIGHT CAME ON AND WOULD NOT SHUT OFF, I TURNED MY CAR OFF AND STILL IT WAS ON, UNTIL WHAT SEEMED LIKE THE LIGHTS BURNED OUT IN MY READ VIEW MIRRORS. THE WARNING COMES UP ON MY DASH REPEATEDLY. I JUST RECEIVED A BID TO HAVE IT FIXED, $1200. 00 AND ITS PARTS ARE BACK ORDERED FROM CHEVY. SEEMS PEOPLE EVERYWHERE ARE HAVING THIS PROBLEM ONLINE. I CALLED CHEVY, THEY SAID NO RECALL UNTIL THERE IS A "SAFETY CONCERN", NOT COVERED UNLESS YOU ARE UNDER YOU 36K MILES. I AM NOT, SUPER FRUSTRATING TO PAY THAT MUCH TO HAVE A "CONVENIENCE" FEATURE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194738April 8, 2019
SERVICE BRAKES, PARKING BRAKE
TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE DRIVING 50 MPH, THERE WAS AN ABNORMAL ODOR OF BURNING BRAKE PADS. ON SEVERAL OCCASIONS, THE PARKING BRAKE ENGAGED INDEPENDENTLY AND, SOMETIMES, TOOK AN EXTENDED AMOUNT OF TIME TO DISENGAGE. THE VEHICLE WAS TAKEN TO ATHENS CHEVROLET (LOCATED AT 4110 ATLANTA HWY, ATHENS, GA 30606, (706) 549-3512). THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V541000 (PARKING BRAKE). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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