Chevrolet Impala Complaints (2008)

810 consumer complaints on file.

#10783864October 21, 2015
ENGINE
HELLO, ONLY HAD MY CAR 2 YEARS AND NOTHING BUT PROBLEMS..MY BIGGEST CONCERN IS THIS LIGHT THAT'S KEEPS COMING ON AND SAYS "ENGINE POWER REDUCED" AND KICKS MY CARS DOWN BETWEEN 20 AND 40 MILES PER HOUR..HUGE SAFETY ISSUE TO ME. I WAS DRIVING WITH MY 3 CHILDREN ON THE HIGHWAYS WHEN OUT OF NOWHERE MY CAR REDUCED TO 20 MILES ON THE HIGHWAY!!! I WAS SCARED AS WELL AS MY CHILDREN AND HAD TO EXIT THE HIGHWAY AS SAFELY AS POSSIBLE. NOW I HAVE DONE SOME INVESTIGATION ABOUT THIS AND SEE MANY PEOPLE ARE HAVING THE SAME ISSUES HOW HORRIBLE. WHY IS THERE NOT A RECALL FOR THIS? MY LIFE AND MY CHILDREN'S LIVES ARE A FACTOR AND IT'S TERRIFYING THAT NOTHING IS GETTING DONE ABOUT THIS BUT IS KNOWN BY THE MAKERS OF THIS VEHICLE..PLEASE I WOULD LIKE SOME ANSWERS AND SOMETHING DONE ABOUT THIS. I AM A NURSE OUT HERE SAVING LIVES EVERYDAY AND I CAN'T JUST AFFORD TO KEEP TRYING TO FIX A PROBLEM WITH A CAR THAT NOBODY HAS A REAL ANSWER ON WHY IT'S DOING THIS. I HAVE NO OPTION TO STILL DRIVE THIS VEHICLE AS WELL AS MANY OTHER HARD WORKING PEOPLE WHO HAVE SPENT THEIR HARD WORKING MONEY ON THESE VEHICLES AND COMPANY. THANK YOU FOR YOUR TIME AND CONSIDERATION WITH THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783678October 20, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A LOUD CLICKING NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783429October 19, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY FOB WAS NOT ABLE TO BE REMOVED FROM THE IGNITION AND THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT COULD NOT BE DIAGNOSED. PRIOR TO THE FAILURE, THE VEHICLE WAS REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED TWELVE TIMES AFTER THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 85,733.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782216October 14, 2015
ELECTRICAL SYSTEM
I BOUGHT THE CAR IN 2009 AND IT HAD GIVEN ME PROBLEMS SINCE I BOUGHT IT. A WEEK AFTER I BOUGHT THE CAR, THE GAS SENSORS WENT BAD, THE DOOR HANDLE CAME OFF AND THE LOCKS WOULDN'T WORK. THAT WAS A $1000 BILL. THE TIRE SENSORS WENT BAD AND NOW THE LOCKS ARE GOING BAD AGAIN. EVER SINCE THEN, THE BLEND DOOR ACTUATOR, WHICH REGULATES THE HEAT OR RECIRCULATING AIR HAS CONSISTENTLY GONE BAD. I HAVE REPLACED IT THREE TIMES SO FAR AND TWO OF THE ACTUATORS HAVE GONE BAD AGAIN. IT MAKES A LOUD KNOCKING SOUND UNDER THE DASH WHETHER THE CAR IS RUNNING OR NOT. IT ALSO HAPPENS WHEN I'M DRIVING. I HAVE CALLED CHEVY SO MANY TIMES, I REMEMBERED THE SCRIPT THEY READ TO YOU. THEY NEVER HELPED. IT IS A $200 REPAIR BILL EVERY TIME IT IS REPAIRED. I TRIED TO LET IT BURN ITSELF OUT AND IT LASTED OVER A YEAR. I WAS TOLD BY A MECHANIC THAT IT IS A PROBLEM ON 2004-2008 IMPALAS BUT THEY NEVER RECALLED IT. IT ALSO CAUSES THE AIR TO BLOW COLD IN THE WINTER. WHY WASN'T A RECALL DONE ON THESE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782263October 14, 2015
POWER TRAIN
THE VEHICLE JERKS AFTER TAKE OFF FROM A STOP AND LOSES SPEED IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781856October 13, 2015
STRUCTURE:BODY, UNKNOWN OR OTHER
FOWLER CHEVROLET, PART OF HTTP://WWW.FOWLERAUTO.COM/ WITH FOWLER TOYOTA, REPAIRED OUR 2008 IMPALA AFTER AN ACCIDENT. FIRST ROUND REPAIRS WERE $9,800 ON A $12,000 VEHICLE AND THEN CARFAX SHOWED FRAME DAMAGE ABOVE AND BEYOND THE ACCIDENT NOTATION AFTER THE REPAIRS! ON THE SAME DAY OF THE ACCIDENT, I EMAILED THE BODY SHOP "PLEASE DON'T PROCEED WITH SIGNIFICANT REPAIRS UNTIL THE FRAME STRUCTURE IS DETERMINED TO BE FINE ", BUT THEY STARTED WITHOUT CONTACTING ME. OUR INSURANCE COVERED LIKE TIRES AND THE DEALERSHIP EVEN WANTED ME TO GO GET THE REPLACEMENT GOODYEAR TIRE AND BRING TO THE DEALERSHIP! IT WAS IN THE SHOP OVER 7 WEEKS AND INSURANCE ONLY COVERED FOR 30 DAYS OF A RENTAL VEHICLE, BUT SINCE WE WERE RENTING FROM THEIR FLEET, THEY HAD NO INCENTIVE TO GET IT DONE. WE ENDED UP TAKING IT TO SOUTHPOINTE CHEVROLET TO MINIMIZE THE NOISES COMING OUT OF THE REPAIR AREA AND HAVE NEVER BEEN REIMBURSED. I REQUESTED QUALITY ASSURANCE IN WRITING REGARDING THE REPAIR AREA AFTER THE CARFAX CONCERNS. I ALSO REQUESTED MORE INFORMATION REGARDING IF THE WELDER WAS CERTIFIED ETC..., BUT HAVE NOT RECEIVED ANYTHING SUBSTANTIAL IN WRITING. THE BODY SHOP MANAGER, CHRIS HELM, WAS TERMINATED SOON AFTER OUR REPAIRS. THE BODY SHOP MANAGER STATED THAT GENERAL MOTORS/CHEVROLET SENT IN A REPRESENTATIVE TO REVIEW THE REPAIRS AND BACKED THE DEALERSHIP 100%. I REQUESTED SOMETHING IN WRITING FROM GENERAL MOTORS/CHEVROLET AFTER SENDING THE PICTURE OF THE REPAIRS AND THEY WON'T PUT ANYTHING IN WRITING. FOWLER CHEVROLET AND FOWLER AUTO GROUP REFUSE TO RESOLVE THE OUTSTANDING ISSUES. I WILL NEVER USE THEM AGAIN. CAN YOU HELP PREVENT OTHER UNSAFE REPAIRS LIKE IN THE PICTURE?
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10781259October 10, 2015
STEERING
THIS HAS HAPPEN 2 TIMES SINCE I BOUGHT IT IN FEB. WHEN I WAS STEERING TO THE LEFT IT WOULDN'T TURN LIKE THE STEERING COLUMN WAS LOCKED FOR ABOUT 15 SECOND AND THEN IT'S FINE. THANK GOD BOTH TIMES I WAS TURNING AND NOT AT A HIGH SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780841October 8, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
VEHICLE STUCK IN PARK UNABLE TO SHIFT FROM THE PARKED POSITION. PARKED IN FRONT OF MY HOUSE WENT TO GO PICK DAUGHTER UP FROM SCHOOL AND COULDN'T SHIFT GEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779777October 5, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2008 CHEVROLET IMPALA. WHILE DRIVING AT 60 MPH, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A FRACTURED COLLAR BONE AND BRUISES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10779474October 3, 2015
STEERING
VEHICLE HAS 65,937 MILES AND FAILED NC INSPECTION DUE TO EXCESSIVE PLAY IN BOTH FRONT HUB AND BEARING ASSEMBLIES. NO STEERING PROBLEMS NOTED PRIOR TO THIS INSPECTION. DEALER STATED THEY HAVE REPLACED SOME ASSEMBLIES BUT HAD NOT BEEN MADE AWARE BY CHEVROLET THIS WAS A PROBLEM NOR HAS ANY RECALL BEEN INITIATED. WITH SO FEW MILES AND A DEFECT SO POTENTIALLY DANGEROUS SOME FORM OF NOTIFICATION TO VEHICLE OWNERS OF MODELS USING THIS TYPE OF ASSEMBLY SHOULD BE NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779414October 2, 2015
TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS A RANDOM FAILURE WITH THE SERVICE STABILITY LINK AND SERVICE STABILITY TRACTION CONTROL. IN ADDITION, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED FREQUENTLY FOLLOWED BY A DRASTIC REDUCTION IN SPEED WITHOUT WARNING. THE CONTACT HAD TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD EACH TIME THE FAILURE RECURRED, TURN OFF THE VEHICLE TO RESET THE COMPUTER, AND RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHO WAS NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND WAS TO BE TAKEN TO A DEALER FOR INSPECTION AND DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764218September 16, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRANSMISSION GEARS HESITATED TO CHANGE AND THE GEARS WERE SLIPPING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762447September 9, 2015
ELECTRICAL SYSTEM
MY KEY IS STUCK IN THE IGNITION. I AM FORCED TO DISCONNECT BATTERY & HOPE THAT NOBODY GOES LOOKING THROUGH MY CAR OR ATTEMPTS TO STEAL IT. MY SECOND COMPLAINT IS KNOCKING SOUND COMING FROM MY HVAC. IT WILL HAPPEN WETHER CAR IS IN OR OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762542September 9, 2015
ELECTRONIC STABILITY CONTROL (ESC)
THE ISSUE WITH MY 2008 IMPALA IS A WELL DOCUMENTED PROBLEM WITH THIS PARTICULAR MAKE. THE CAR REDUCES POWER AT HIGHWAY SPEEDS AND THE ABS AND SERVICE TRACTION LIGHTS STAY ON. THERE DOES NOT SEEM TO BE A FIX FOR THE ISSUE. I ACTUALLY WOULD LIKE TO FORM A CLASS ACTION LAWSUIT AGAINST GM TO HAVE THIS RECALLED. ONLY GOVT. ISSUED VEHICLES WERE RECALLED. ALONG WITH POLICE MODELS. I WAS TRAVELING ON AN INTERSTATE IN 9/7/15 WHEN MY SPEED SUDDENLY DROPPED. THIS IS A SERIOUS AND CAN BE FATAL ISSUE FOR A NUMBER OF MODELS AND YEARS. PLEASE ADVISE OF PURSUING THE SUIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762245September 8, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT ALL DOOR LOCKS FAILED TO LOCK AND UNLOCK ELECTRONICALLY AND MANUALLY. IN ADDITION, THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ILLUMINATED. THE SERVICE TIRE MONITOR SYSTEM WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE ALL FOUR LOCKS AND THE TPMS SENSOR NEEDED TO BE REPLACED. THE TPSM WAS REPLACED ON MULTIPLE OCCASIONS. HOWEVER, THE FAILURE RECURRED. THE LOCKS WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761508September 4, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE ATTEMPTING TO TURN THE VEHICLE OFF, THE KEY REMAINED IN THE ON POSITION. IN ADDITION, THE CONTACT WAS ABLE TO REMOVE THE KEY WHILE IN THE ON POSITION AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761072September 2, 2015
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT ALL FOUR DOOR LOCKS MALFUNCTIONED AND PREVENTED THE DOORS FROM LOCKING. ALSO, THE CONTACT MENTIONED THAT THE REAR DOORS FAILED TO UNLOCK INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT ALL FOUR DOOR ACTUATORS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 103,358.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759670August 27, 2015
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING 65 MPH, THE ENGINE POWER REDUCED AND THE ENGINE LIGHT WARNING INDICATOR ILLUMINATED. THE VEHICLE INDEPENDENTLY DECELERATED TO 10 MPH AND FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY CONTROL MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759385August 26, 2015
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING 10 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759461August 26, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING 55 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala