Chevrolet Impala Complaints (2007)

627 consumer complaints on file.

#10650620October 28, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND AN ABNORMAL NOISE EMITTED FROM THE VEHICLE. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS BEFORE THE VEHICLE WOULD START. THE DEALER DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650685October 28, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TPMS SENSOR ILLUMINATED INTERMITTENTLY. ALSO, EACH TIME THE VENT CONTROLS WERE TURNED ON, A LOUD NOISE WAS HEARD AND THE RADIO SHORTED OUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP. THE TECHNICIAN RESET THE CODE, BUT THE FAILURE RECURRED WITH THE SENSOR RANDOMLY ILLUMINATING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650761October 28, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND CRASHED INTO A DITCH. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPAIRED THE VEHICLE UNDER RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. UPDATED 12/09/14*LJ UPDATED 05/11/2015 *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10649654October 24, 2014
ELECTRICAL SYSTEM:IGNITION
GM HAS ISSUED A LETTER TO THOSE EFFECTED IN GM RECALL 14299 SAYING THAT PARTS ARE NOW AVAILABLE. CALL YOUR DEALERSHIP TO SCHEDULE AN APPOINTMENT ASAP. I CALLED AND WAS TOLD PARTS HAD TO BE ORDERED AND WOULD BE BETWEEN 30-60 DAYS AT WHICH POINT AN APPOINTMENT COULD/WOULD BE MADE. WHY IS IT TO TAKE SO LONG TO GET THE PART DELIVERED TO A DEALERSHIP IF THE PARTS ARE "AVAILABLE"? CONSIDER THAT IN THE RECENT TOYOTA AIRBAG RECALL, WE HEAR ON THE NEWS THIS PAST WEEK THAT PARTS CAN BE AVAILABLE IN 3 DAYS. WHY IS THERE SUCH A LARGE DISCREPANCY BETWEEN THE 2 MANUFACTURES? WHEN I SPOKE WITH THE DEALERSHIP, I ADVISED THEM THAT I WAS LEAVING THE AREA IN 30-45 DAYS AND IF THE REPLACEMENT WAS NOT COMPLETED BY THE TIME I LEAVE, I WOULD NOT BE BACK UNTIL APRIL. THAT'S ANOTHER 6 MONTHS ON THE ROAD WITH THIS DEFECT. I DON'T UNDERSTAND WHY A 30 DAY DELAY TO GET PARTS TO THE DEALER, PARTICULARLY WHEN THEY SAID FOR THIS VEHICLE IT WAS ONLY AN IGNITION KEY ADJUSTMENT THAT WAS NEEDED, NOT A SWITCH REPLACEMENT. IS THIS TRUE (I HAVE A 2007 IMPALA)? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648815October 20, 2014
SERVICE BRAKES, VEHICLE SPEED CONTROL:CRUISE CONTROL, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 62 MPH, THE TIRE MONITORING WARNING LIGHT ILLUMINATED AND THE ENGINE BEGAN REVVING WHILE THE CRUISE CONTROL WAS ACTIVATED. THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE ACCELERATED CAUSING THE CONTACT TO CRASH INTO THE MILE MARKER SIGNS AND A DITCH. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BROKEN RIB ON THE RIGHT AND NECK BURN FROM THE SEAT, FRONT SEAT PASSENGER SUSTAINED A FRACTURED VERTEBRAE IN THE LOWER BACK. THE REAR DRIVER'S SIDE PASSENGER SUSTAINED THREE BROKEN RIBS AND A BRUISE ON THE CHEST AREA. ALL REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10648956October 20, 2014
ENGINE AND ENGINE COOLING, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
EVERY TIME I TURN THE HEAT FROM THE AIR CONDITIONING, AND VICE VERSA, IT MAKES A LOUD CLICK CLACKING SOUND THAT LASTS FOR ABOUT A MINUTE OR TWO AND IS LOUD ENOUGH TO BE HEARD INSIDE AND OUTSIDE OF THE CAR. VERY EMBARRASSING. OTHERS THAT OWN A SIMILAR VEHICLE HAVE HAD THE SAME ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648757October 20, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HEAD GASKET HAD BLOWN. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648183October 16, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644908October 15, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA NUMBER CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE RECALL REPAIRS PERFORMED. HOWEVER, THE TECHNICIAN STATED THAT THE KEY WAS NOT THE ORIGINAL KEY AND THE CONTACT MUST PURCHASE ORIGINAL KEY BEFORE THE REMEDY OF THE RECALL COULD BE IMPLEMENTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. PAM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644677October 14, 2014
SEAT BELTS, AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FRONT DRIVER'S, FRONT AND BACK PASSENGER'S SIDE SEAT BELTS FAILED TO LATCH TO THE BUCKLE. IN ADDITION, THE PASSENGER'S SIDE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644194October 12, 2014
SUSPENSION, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE 2007 CHEVY IMPALA....I HAVE TROUBLE WITH MY ELECTRICAL...EXAMPLES: RADIO LIGHTING DIM OR NORMAL, ALARM FOR IGNITIONKEY LEFT IN PLACE DINGS MUFFLED OR NORMAL ..HEADLIGHTS WORK OR ONE SIDE OR ANOTHER GOES OUT PERIODICALLY, VISIBILITY...HUGE WINDSHIELD POST; EXCESSIVE TIRE WEAR AT LOW MILEAGE...SUSPENSION PROBLEMS WITH "WEIRD TIRE WEAR ON INSIDES OF REAR TIRES; MANUFACT. DEFECT NUMBER TSB#08032. AND OTHER CUSTOMER COMPLAINTS THERE ARE IGNITION PROBLEMS, FUEL TANK ADHESIVE PROBLEM AND A STEERING KNUCKLE PROBLEM; THIS MEANS IGNITION CAN TURN OFF WHILE DRIVING, EXCESSIVE REAR TIRE WEAR RESULTING IN TIRE BLOW OUTS(HARD TO SEE BECAUSE IT IS INSIDE OF REAR TIRES AND UNEVEN WEAR, ALSO LET US NOT FORGET THAT THE FUEL CAN ESCAPE FROM GAS TANK AND CAUSE A FIRE AND WINDSHIELD POSTS TERRIBLE FOR VISIBILITY ETC....GM IS WELL AWARE OF THESE PROBLEMS AND HAS RECALLED POLICE IMPALAS AND NOT CIVILIAN OWNED IMPALAS,,,,COULD SOMEONE PLEASE TELL ME WHY GM IS ALLOWED TO MAKE SUCH A VEHICLE...MILLIONS OF PEOPLE HAVE THEM AND ARE IN DANGER, THIS WAS TO BE MY LAST CAR..I AM A SENIOR, DISABLED AND WANTED TO BE A LOYAL MADE IN THE USA CUSTOMER...I CANNOT AFFORD ALL THESE REPAIRS AND IT SEEMS GM IS NOT DOING THE MAJORITY IE OUT OF MY POCKET. I CANNOT AFFORD ANOTHER CAR AND DO I PASS THIS ON TO ANOTHER PERSON TO BE UNSAFE. ALSO I HAVE 63,000 MILES ON MY CAR AND ALL FOUR DOORS ON THE INSIDE NEED REPAIR DUE TO RUST. KEPT IN GARAGE. ALSO NOTICED ANOTHER IMPALA HAS RUST SPOT SAME PLACE I DO ON TRUNK NEAR IMPALA NEED CAMBUR KIT AND WHEEL ALIGNMENT...PURCHASED NEW SET OF TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643808October 10, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE REAR DRIVER SIDE OF THE CONTACT'S VEHICLE. THE FRONTAL AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BACK AND NECK INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000...UPDATED 11-24/14 *BF
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10643868October 10, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN DEPRESSING THE BRAKE PEDAL, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643723October 9, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED WHEN THE AIR CONDITION WAS TURNED OFF, AN ABNORMAL SOUND EMITTED FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,966.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643512October 9, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PAM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640995October 8, 2014
ELECTRICAL SYSTEM
2007 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO PARTS TO COMPLETE RECALL NOTICE ISSUES. *SMD ACCORDING TO THE RECALL LETTER, THE PARTS WERE NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643408October 8, 2014
AIR BAGS, ENGINE, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED INTERMITTENTLY WHEN MAKING TURNS. ON ANOTHER OCCASION, ANOTHER VEHICLE CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE PASSENGER FROM THE OTHER VEHICLE SUSTAINED INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THAT THE TRACTION CONTROL FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10643063October 7, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643070October 7, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE ENGINE STALLED. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640626October 1, 2014
ENGINE AND ENGINE COOLING
I PURCHASED MY VEHICLE IN LATE MARCH 2010. SHORTLY THEREAFTER, MY CAR BEGAN TO LOSE POWER. I HAD AT LEAST 3 INCIDENCES THAT I CAN REMEMBER, 1 OF WHICH WAS GOING DOWN THE INTERSTATE AND THE CAR COMPLETELY DIED. FRIGHTENED, I WAS ABLE TO GET THE CAR TO THE SHOULDER AND PUT THE VEHICLE IN PARK. MY FIRST REACTION WAS TO ATTEMPT TO RESTART THE VEHICLE. IT STARTED UP RIGHT AWAY AND I WAS ABLE TO MAKE IT SAFELY HOME. THE OTHER INCIDENTS WERE ON MAIN ROADS IN TOWN. THE CAR DID THE SAME THING. AFTER THE INTERSTATE ORDEAL, I IMMEDIATELY TOOK THE CAR TO BEATY CHEVROLET IN KNOXVILLE, TN. THEY STATED THAT THE IGNITION WENT OUT AND NEEDED TO BE REPLACED. NOW, I UNDERSTAND THAT OTHER GM OWNERS HAVE HAD THIS SAME ISSUE. A RECALL DEFINITELY NEEDS TO BE ISSUED SO NO MORE PEOPLE ARE PUT IN HARM'S WAY. THIS IS A KNOWN ISSUE ACCORDING TO AN OPERATOR NAMED [XXX] AT GM WHEN I CALLED A FEW MINUTES AGO TO INQUIRE ABOUT THE CURRENT RECALL REGARDING THE KEY/FOB TURNING ISSUE. SHE STATED THAT THE RECALL HAD NOT YET BEEN ISSUED REGARDING MY ISSUE AND THAT I NEEDED TO FILE A COMPLAINT WITH YOUR DEPARTMENT. I BELIEVE THAT THIS KNOWN ISSUE IS BEING SWEPT UNDER THE RUG BY THE BIG CORPORATION AND NEEDS TO BE DEALT WITH IMMEDIATELY. I DESERVE A FULL REFUND FOR "FAULTY" MANUFACTURED PARTS. LUCKILY, MY FAMILY NOR I WERE INJURED DURING THE LISTED INCIDENTS LISTED ABOVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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