Chevrolet Impala Service Bulletins

3,327 manufacturer communications on file.

• June 15, 2015•Document ID: 10115045

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  PIT5344C

  Date Added:

  August 15, 2017

  Manufacturer:

  BUICK

  Summary

  This Preliminary Information communication provides information to the technician about vehicles with a CD player is inoperative. Technician should cycle power to the CD play and retest. If the CD player starts working advise the customer that we apologize for this inconvenience and that General Motors is working on a permanent solution for this concern. If the CD player is still inoperative technician will need to test the power and ground circuits. If no concern with power, ground, or connections, replace the Disc Player.

  Associated Products (29)

  2015 Buick LaCrosse2015 Buick Regal2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Impala2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Buick LaCrosse2014 Buick Regal2014 Cadillac ATS2014 Cadillac CTS+ 9 more
  Associated Documents

  • DownloadMC-10115045-0001.pdf↗
• June 12, 2015•Document ID: 10115041

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  PIT5401B

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that radio is inoperative, loss of sound, or their display is blank. Technician will need to cycle power to the radio and retest. If the radio starts working advise the customer that we apologize for this inconvenience and that General Motors is working on a permanent solution for this concern. If the radio is still inoperative technician will need to test the power, ground, and circuit 5060 circuits. If no concern with power, ground, circuit 5060 or connections, replace the radio.

  Associated Products (18)

  2015 Buick LaCrosse2015 Buick Regal2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Impala2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Canyon2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL
  Associated Documents

  • DownloadMC-10115041-0001.pdf↗
• June 12, 2015•Document ID: 10115039

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  PIC6056A

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about when listening to an iPod that the first song will still be displayed when the next song in the list is playing. If this concern is encountered, use the browse button on the radio display and navigate to the desired artist, album, song, or Genre. Once the desired selection is made, the correct information will be displayed on the radio screen.

  Associated Products (18)

  2015 Buick LaCrosse2015 Buick Regal2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Impala2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Canyon2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL
  Associated Documents

  • DownloadMC-10115039-0001.pdf↗
• June 12, 2015•Document ID: 10115038

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  PIC6073A

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about the Media Oriented Systems Transport Bus Diagnostic Tool Kit (EL-51578) has been released to help diagnose any of the Media Oriented Systems Transport bus concerns. The kit contains header connectors that are installed to bypass Media Oriented Systems Transport bus modules. The bypass connector also contains a terminal for verifying Media Oriented Systems Transport control circuit voltages. Technician should review Media Oriented Systems Transport bus description and operation and Diagnostic Trouble Code U0028 diagnostic procedures.

  Associated Products (37)

  2015 Buick LaCrosse2015 Buick Regal2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Impala2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Canyon2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Buick LaCrosse+ 17 more
  Associated Documents

  • DownloadMC-10115038-0001.pdf↗
• June 12, 2015•Document ID: 10115036

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  PIC6075A

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that navigation system has inaccurate estimated time of arrival. This is a normal operating characteristic of the New Generation Infotainment system.

  Associated Products (32)

  2015 Buick LaCrosse2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Impala2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Canyon2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Buick LaCrosse2014 Cadillac ATS+ 12 more
  Associated Documents

  • DownloadMC-10115036-0001.pdf↗
• June 12, 2015•Document ID: 10113688

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  99-00-89-019M

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This informational bulletin provides dealership personnel with Global Warranty Management (GWM), Warranty Parts Center (WPC), and Parts Return Program information.

  Associated Products (404)

  2016 Buick Enclave2016 Buick Encore2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet Colorado2016 Chevrolet Corvette2016 Chevrolet Cruze2016 Chevrolet Equinox2016 Chevrolet Express+ 384 more
  Associated Documents

  • DownloadMC-10113688-0001.pdf↗
• June 11, 2015•Document ID: 10113687

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  15-08-44-001C

  Date Added:

  August 15, 2017

  Manufacturer:

  BUICK

  Summary

  This informational bulletin provides information on a GM of Canada OnStar® cellular communication upgrade.

  Associated Products (625)

  2016 Chevrolet Silverado2016 GMC Sierra2015 Buick Enclave2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Camaro2015 Chevrolet Express2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 Chevrolet Traverse2015 GMC Acadia2015 GMC Savana2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Buick Enclave2014 Buick Encore2014 Buick LaCrosse2014 Buick Regal+ 605 more
  Associated Documents

  • DownloadMC-10113687-0001.pdf↗
• June 10, 2015•Document ID: 10115034

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  PIP5296A

  Date Added:

  August 15, 2017

  Manufacturer:

  BUICK

  Summary

  This Preliminary Information communication advises the technician of a possible grind or growl noise from the transmission while moving. If the technician disassembles the transmission, technician may find a front differential drive pinion gear bearings and or differential carrier bearings are damaged. Technician will need to contact General Motors Technical Assistance Center before attempting to remove the damaged bearings.

  Associated Products (10)

  2015 Buick Enclave2015 Buick LaCrosse2015 Buick Regal2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Equinox2015 Chevrolet Impala2015 Chevrolet Malibu2015 Chevrolet Traverse2015 GMC Terrain
  Associated Documents

  • DownloadMC-10115034-0001.pdf↗
• June 9, 2015•Document ID: 10115030

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  PIT5344B

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles with a CD player is inoperative. Technician should cycle power to the CD play and retest. If the CD player starts working advise the customer that we apologize for this inconvenience and that General Motors is working on a permanent solution for this concern. If the CD player is still inoperative technician will need to test the power and ground circuits. If no concern with power, ground, or connections, replace the Disc Player.

  Associated Products (31)

  2015 Buick LaCrosse2015 Buick Regal2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Corvette2015 Chevrolet Impala2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Buick LaCrosse2014 Buick Regal2014 Cadillac ATS+ 11 more
  Associated Documents

  • DownloadMC-10115030-0001.pdf↗
• June 9, 2015•Document ID: 10113682

  Service Bulletin/Repair Instructions
  ENGINE; STEERING:ELECTRIC POWER ASSIST SYSTEM

  Mfr Comm. #:

  PI1487

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This preliminary informational bulletin provides diagnostic and repair information to correct a customer concern of IPC gauges sweep, loss of power steering assist, intermittent no crank, reduced engine power and multiple U-codes.

  Associated Products (2)

  2015 Chevrolet Impala2014 Chevrolet Impala
  Associated Documents

  • DownloadMC-10113682-0001.pdf↗
• June 8, 2015•Document ID: 10115026

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIT5384A

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that may have the OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan tool connect to the vehicle for further assistance.

  Associated Products (663)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Express+ 643 more
  Associated Documents

  • DownloadMC-10115026-0001.pdf↗
• June 8, 2015•Document ID: 10115022

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  PIP5216A

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.

  Associated Products (109)

  2016 Buick Enclave2016 Buick LaCrosse2016 Cadillac ATS2016 Cadillac CTS2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Colorado2016 Chevrolet Equinox2016 Chevrolet Impala2016 Chevrolet Traverse2016 GMC Acadia2016 GMC Canyon2016 GMC Terrain2015 Buick Enclave2015 Buick LaCrosse2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Colorado+ 89 more
  Associated Documents

  • DownloadMC-10115022-0001.pdf↗
• June 8, 2015•Document ID: 10115016

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIC6101

  Date Added:

  August 15, 2017

  Manufacturer:

  BUICK

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that are unable to receive OnStar Hands Free Calling calls and or the OnStar center is unable to perform remote services. Technician will need to push the OnStar Blue button and verify the system successfully connects to an advisor. Place an outbound personal call from the vehicle and verify it connects. Place an inbound call to the vehicle making sure to dial using the 11 digit phone number (1 + area code + number). If outbound calls can be placed and only incoming calls fail. Cycle power to the Vehicle Communication Interface Module and retest inbound call to the vehicle. If the power cycle corrects the concern and the module manufacturer is continental, replace the Vehicle Communication Interface Module. If the power cycle corrects the concern and the module manufacturer is LG, please record information from the latest version of PIC4310 and call General Motors Technical Assistance Center for further assistance. If the concern is still present after the power cycle, please record information from the latest version of PIC4310 and call General Motors Technical Assistance Center for further assistance.

  Associated Products (370)

  2009 Buick Enclave2009 Buick LaCrosse2009 Buick Lucerne2009 Cadillac CTS2009 Cadillac DTS2009 Cadillac Escalade2009 Cadillac Escalade ESV2009 Cadillac SRX2009 Cadillac STS2009 Cadillac XLR2009 Chevrolet Avalanche2009 Chevrolet Aveo2009 Chevrolet Captiva Sport2009 Chevrolet Cobalt2009 Chevrolet Colorado2009 Chevrolet Corvette2009 Chevrolet Equinox2009 Chevrolet Express2009 Chevrolet HHR2009 Chevrolet Impala+ 350 more
  Associated Documents

  • DownloadMC-10115016-0001.pdf↗
• June 3, 2015•Document ID: 10115014

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  PIT5236D

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.

  Associated Products (169)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Express+ 149 more
  Associated Documents

  • DownloadMC-10115014-0001.pdf↗
• June 3, 2015•Document ID: 10089942

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING:TAIL LIGHTS

  Mfr Comm. #:

  14046B

  Date Added:

  January 31, 2017

  Manufacturer:

  CHEVROLET

  Summary

  14046B - SERVICE UPDATE (REVISED EXPIRATION DATE). THIS SERVICE UPDATE IS TO PROVIDE THE CUSTOMER WITH A GOODWILL GIFT TO OFFSET CUSTOMER INCONVENIENCE, RESTORE CONFIDENCE IN GM, AND MAINTAIN LOYALTY TO GM. THE VEHICLES INVOLVED IN THIS SERVICE UPDATE HAVE PREVIOUSLY HAD A WARRANTY REPAIR FOR A TAIL LAMP WATER LEAK. SINCE THAT REPAIR, GM HAS DEVELOPED A MORE ROBUST REPAIR. THESE CUSTOMERS ARE NOW BEING ASKED TO BRING THEIR VEHICLE BACK IN FOR THIS MORE ROBUST REPAIR UNDER CUSTOMER SATISFACTION PROGRAM 13426 OR 14047. FOR THEIR INCONVENIENCE IN HAVING TO RETURN FOR A SECOND REPAIR, DEALERS ARE TO OFFER THE CUSTOMER A SELECTION OF ONE OF THE AVAILABLE GOODWILL TOOLS LISTED IN THIS BULLETIN. BECAUSE EACH CUSTOMER HAS UNIQUE PREFERENCES, PLEASE OFFER ALL OF THE OPTIONS FOUND IN THIS BULLETIN TO THE CUSTOMER AND ALLOW THEM TO SELECT THE ONE THAT BEST SUITS THEIR SITUATION.

  Associated Products (1)

  2014 Chevrolet Impala
  Associated Documents

  • DownloadMC-10089942-0001.pdf↗
• June 2, 2015•Document ID: 10115013

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIP5300

  Date Added:

  August 15, 2017

  Manufacturer:

  BUICK

  Summary

  This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that engine overheating, and/or poor heater performance, AC off message, and Malfunction Indicator Lamp illumination. Technician will find Diagnostic Trouble Code P00B7 and/or P2181. Technician will gain access to the water outlet assembly and inspect for flashing or debris. If flashing or debris found in the water outlet assembly it will need to be replaced. Also inspect the upper heater core hose and coolant bypass pipe at the water outlet for a black plug. If plug is found, remove and discard.

  Associated Products (12)

  2015 Buick Regal2015 Cadillac ATS2015 Cadillac CTS2015 Chevrolet Impala2015 Chevrolet Malibu2014 Buick Regal2014 Cadillac ATS2014 Cadillac CTS2014 Chevrolet Impala2014 Chevrolet Malibu2013 Cadillac ATS2013 Chevrolet Malibu
  Associated Documents

  • DownloadMC-10115013-0001.pdf↗
• June 2, 2015•Document ID: 10115010

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  PIT5401A

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have an inoperative radio. Technician may find Diagnostic Trouble Code U0184 stored in multiple modules. If the concern is present at the dealership technician will need to contact General Motors Technical Assistance Center for further assistance.

  Associated Products (18)

  2015 Buick LaCrosse2015 Buick Regal2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Impala2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Canyon2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL
  Associated Documents

  • DownloadMC-10115010-0001.pdf↗
• June 2, 2015•Document ID: 10113669

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  09-00-89-002K

  Date Added:

  August 15, 2017

  Manufacturer:

  BUICK

  Summary

  This informational bulletin provides information to dealership personnel on properly maintaining vehicles in dealer inventory.

  Associated Products (210)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado2016 Chevrolet Corvette+ 190 more
  Associated Documents

  • DownloadMC-10113669-0001.pdf↗
• June 1, 2015•Document ID: 10113666

  Service Bulletin/Repair Instructions
  EQUIPMENT:MECHANICAL

  Mfr Comm. #:

  PI1482

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This preliminary informational bulletin provides technicians with repair information to correct a customer concern of engine mechanical noise from front of engine and/or Oil Pressure Low message on; DTC P06DD or P06DE may be set.

  Associated Products (12)

  2015 Buick Regal2015 Cadillac ATS2015 Cadillac CTS2015 Chevrolet Impala2015 Chevrolet Malibu2014 Buick Regal2014 Cadillac ATS2014 Cadillac CTS2014 Chevrolet Impala2014 Chevrolet Malibu2013 Cadillac ATS2013 Chevrolet Malibu
  Associated Documents

  • DownloadMC-10113666-0001.pdf↗
• June 1, 2015•Document ID: 10059102

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING:TAIL LIGHTS

  Mfr Comm. #:

  SBU-14046-B

  Date Added:

  February 4, 2016

  Manufacturer:

  CHEVROLET

  Summary

  CHEVROLET: FOR SOME VEHICLES, INFORMATION UPDATE ON A MORE ROBUST REPAIR THAT WAS DEVELOPED FOR THE TAIL LAMP WATER LEAKAGE. MODEL 2014 IMPALA. *PE

  Associated Products (1)

  2014 Chevrolet Impala
  Associated Documents

  • DownloadMC-10059102-0001.pdf↗