Chevrolet Impala Service Bulletins

3,327 manufacturer communications on file.

• October 2, 2017•Document ID: 10123211

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY:HOOD

  Mfr Comm. #:

  PIP4495E

  Date Added:

  November 14, 2017

  Manufacturer:

  SATURN

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a loud tick or rattle noise under the hood at all operating conditions. Technician will need to check the lower and oil pressure to the upper end oil pressure. Technician will need to inspect the oil feed orifice in the cylinder head. Technician will clean out and debris found in the orifice.

  Associated Products (112)

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  Associated Documents

  • DownloadMC-10123211-0001.pdf↗
• October 1, 2017•Document ID: 10190339

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT

  Mfr Comm. #:

  150603002H

  Date Added:

  April 16, 2021

  Manufacturer:

  GMC

  Summary

  Original Equipment Batteries Part Number and ACDelco Replacement Battery Approved Warranty Part Numbers Correct battery cold cranking amperage (CCA) ratings and type are critical for proper test results when using the EL-50313. Access to the battery specification label, which contains the OEM part number and CCA rating and type, may be difficult without component removal. Refer to the table below for the original equipment ratings and part numbers used to set up a proper battery test. There has been some confusion as to the correct ACDelco battery warranty replacement. Refer to the table below for the correct battery warranty replacement. The correct ACDelco battery warranty replacement in the catalog is designated by the "Original Equipment Replacement" note in the description field.

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  Associated Documents

  • DownloadMC-10190339-0001.pdf↗
• October 1, 2017•Document ID: 10190338

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  150089005A

  Date Added:

  April 16, 2021

  Manufacturer:

  CHEVROLET

  Summary

  Essential Tools that Include Consumable Parts (U.S. Only)

  Associated Products (741)

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  Associated Documents

  • DownloadMC-10190338-0001.pdf↗
• October 1, 2017•Document ID: 10190337

  Service Bulletin/Repair Instructions
  SUSPENSION:FRONT:MACPHERSON STRUT; SUSPENSION:FRONT:SHOCK ABSORBER; SUSPENSION:REAR:SHOCK ABSORBER

  Mfr Comm. #:

  150089004B

  Date Added:

  April 16, 2021

  Manufacturer:

  CHEVROLET

  Summary

  Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component

  Associated Products (794)

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  Associated Documents

  • DownloadMC-10190337-0001.pdf↗
• October 1, 2017•Document ID: 10190336

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT

  Mfr Comm. #:

  140089004D

  Date Added:

  April 16, 2021

  Manufacturer:

  CHEVROLET

  Summary

  Information for Fleet Vehicles – Ignition Key, Fob and Key Rings Configuration Some Customers are bundling multiple keys, fobs, and key tags together on a single crimped loop or a cable. This practice may result in unintended key rotation, and should be discontinued immediately. The information in this bulletin details the proper configurations for the ignition key, fob, key rings and key tags and applying a QR code sticker or barcode sticker to a key fob.

  Associated Products (130)

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  Associated Documents

  • DownloadMC-10190336-0001.pdf↗
• October 1, 2017•Document ID: 10190329

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

  Mfr Comm. #:

  17-NA-331

  Date Added:

  April 15, 2021

  Manufacturer:

  CADILLAC

  Summary

  Rear View Camera Guidelines Not Present at Times Condition Some customers may report that the Rear View Camera (RVC) guidelines are temporarily not available at times but the RVC will remain on during the concern. Additionally, no related DTCs will be found if this bulletin applies. One example of when this concern may be observed is if a customer quickly starts the car and immediately places the shifter in Reverse while the infotainment system is still in the initial boot up process. Cause This is a result of the RVC image being provided via an alternate robust RVC feed from the Video Bypass Module (NGI systems) or from the radio (BYOM2 and Info 3.0 systems). This alternate robust RVC feed is provided in the event that the primary RVC feed is not available for any reason just to ensure that the RVC image is always present when in reverse. Correction If this concern is experienced and no related codes are present, DO NOT replace any parts as it is normal for the RVC guidelines not to be present when the RVC image being displayed is from the alternate robust RVC feed. If this occurs after quickly starting the vehicle and immediately placing the shifter in Drive, the RVC guidelines can be displayed again in most cases if they are really needed by safely coming to a stop, placing the transmission in Park for a moment, and then shifting to Reverse again.

  Associated Products (38)

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  Associated Documents

  • DownloadMC-10190329-0001.pdf↗
• October 1, 2017•Document ID: 10190321

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT

  Mfr Comm. #:

  140089004D

  Date Added:

  April 16, 2021

  Manufacturer:

  GMC

  Summary

  Information for Fleet Vehicles – Ignition Key, Fob and Key Rings Configuration Some Customers are bundling multiple keys, fobs, and key tags together on a single crimped loop or a cable. This practice may result in unintended key rotation, and should be discontinued immediately. The information in this bulletin details the proper configurations for the ignition key, fob, key rings and key tags and applying a QR code sticker or barcode sticker to a key fob.

  Associated Products (126)

  2018 Buick Cascada2018 Chevrolet Colorado2018 Chevrolet Cruze2018 Chevrolet Express2018 Chevrolet Impala2018 Chevrolet Silverado2018 Chevrolet Sonic2018 Chevrolet Spark2018 Chevrolet Suburban2018 Chevrolet Tahoe2018 Chevrolet Trax2018 GMC Acadia2018 GMC Canyon2018 GMC Savana2018 GMC Sierra2018 GMC Yukon2018 GMC Yukon XL2017 Buick Cascada2017 Buick Enclave2017 Buick Encore+ 106 more
  Associated Documents

  • DownloadMC-10190321-0001.pdf↗
• October 1, 2017•Document ID: 10190320

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER:SENSOR/SENDING UNIT

  Mfr Comm. #:

  070849020M

  Date Added:

  April 16, 2021

  Manufacturer:

  GMC

  Summary

  IPC Odometer Programming Method Quick Reference Guide

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  Associated Documents

  • DownloadMC-10190320-0001.pdf↗
• October 1, 2017•Document ID: 10190318

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Mfr Comm. #:

  17-NA-337

  Date Added:

  April 15, 2021

  Manufacturer:

  BUICK

  Summary

  All or Some Options May Be Missing from Driver Information Center (DIC) “Info Pages” Menu Due to Them Not Being Selected Condition Some customers may comment that with the “Info” option selected from the main menu (1), the “Info Pages” are blank (2) when scrolling up and down. If information is present when scrolling up and down, they may also comment that certain items are missing when compared to other like vehicles Cause This condition may be caused when all/some of the options not being selected in the “active info pages” menu. Correction If this concern is encountered, determine if all/any of the selections in the “active info pages” menu are not selected. To do this, follow the steps listed below.

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  Associated Documents

  • DownloadMC-10190318-0001.pdf↗
• October 1, 2017•Document ID: 10190310

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

  Mfr Comm. #:

  17-NA-321

  Date Added:

  April 15, 2021

  Manufacturer:

  CADILLAC

  Summary

  Exhaust Smell and/or Leak with Possible Malfunction Indicator Lamp Illuminated Condition Some customers may comment on an exhaust smell and/or leak with possible malfunction indicator lamp illuminated. During diagnosis, a technician may find DTC P0430 and/or P0420. Cause This may be due to a crack around the catalytic mounting flange. Correction Replace converter assembly with new service part.

  Associated Products (11)

  2018 Cadillac XTS2018 Chevrolet Impala2017 Cadillac XTS2017 Chevrolet Impala2016 Cadillac XTS2016 Chevrolet Impala2015 Cadillac XTS2015 Chevrolet Impala2014 Cadillac XTS2014 Chevrolet Impala2013 Cadillac XTS
  Associated Documents

  • DownloadMC-10190310-0001.pdf↗
• October 1, 2017•Document ID: 10190241

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS

  Mfr Comm. #:

  17-NA-291

  Date Added:

  April 14, 2021

  Manufacturer:

  GMC

  Summary

  Intermittent Pop Noise from Speakers Followed by a Reset of Radio and Clock Condition Some customers may comment on an intermittent pop noise from the speakers, followed by a reset of the radio and clock. Upon inspection, the technician will not find any codes stored. Cause - This may be due to an internal radio concern. Correction - If this concern is experienced, replace the radio assembly.

  Associated Products (8)

  2017 Chevrolet Colorado2017 Chevrolet Impala2017 Chevrolet Silverado2017 Chevrolet Suburban2017 Chevrolet Tahoe2017 GMC Canyon2017 GMC Sierra2017 GMC Yukon
  Associated Documents

  • DownloadMC-10190241-0001.pdf↗
• October 1, 2017•Document ID: 10190230

  Service Bulletin/Repair Instructions
  ENGINE; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  16-NA-249

  Date Added:

  April 13, 2021

  Manufacturer:

  BUICK

  Summary

  LOW AUDIBLE WHINE NOISE FROM ENGINE

  Associated Products (47)

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  Associated Documents

  • DownloadMC-10190230-0001.pdf↗
• October 1, 2017•Document ID: 10190229

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:GEARS; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT

  Mfr Comm. #:

  16-NA-175

  Date Added:

  April 13, 2021

  Manufacturer:

  CHEVROLET

  Summary

  SHAKE AND/OR SHUDDER DURING LIGHT THROTTLE ACCELERATION BETWEEN 40 AND 128 KM/H (25 AND 80 MPH) AT A STEADY STATE.

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  Associated Documents

  • DownloadMC-10190229-0001.pdf↗
• September 29, 2017•Document ID: 10159300

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; PARKING BRAKE

  Mfr Comm. #:

  17385

  Date Added:

  April 30, 2019

  Manufacturer:

  CHEVROLET

  Summary

  17385 - Service Update. The Electronic Park Brake (EPB) module securing nuts may not have achieved proper torque during manufacturing, and may loosen over time. Tighten the EPB module/bracket assembly securing nuts to the proper torque.

  Associated Products (1)

  2018 Chevrolet Impala
  Associated Documents

  • DownloadMC-10159300-0001.pdf↗
• September 28, 2017•Document ID: 10157042

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  PIT5585

  Date Added:

  April 8, 2019

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that will have an intermittent pop noise from the speakers followed by a reset of the radio and clock. Technician will need to check for Diagnostic Trouble Codes and also check the battery for proper cable connections. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.

  Associated Products (16)

  2016 Chevrolet Colorado2016 Chevrolet Impala2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 GMC Canyon2016 GMC Sierra2016 GMC Yukon2015 Chevrolet Colorado2015 Chevrolet Impala2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Canyon2015 GMC Sierra2015 GMC Yukon
  Associated Documents

  • DownloadMC-10157042-0001.pdf↗
• September 28, 2017•Document ID: 10157041

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PIT5236K

  Date Added:

  April 8, 2019

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Technician will use Global Diagnostic System 2 to review the Firmware Over-the-Air version. If the Firmware Over-the-Air version on the scan tool equals 6708 the technician will need to contact General Motors Technical Assistance Center for further assistance. If the Firmware Over-the-Air version on the scan tool is lower than 6708 Dealer can order the part thought the Instrument Sales and Service website process.

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  Associated Documents

  • DownloadMC-10157041-0001.pdf↗
• September 27, 2017•Document ID: 10159299

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  17339

  Date Added:

  April 30, 2019

  Manufacturer:

  BUICK

  Summary

  17339 - Service Update. Certain vehicles equipped with a spare tire (RPO QCL), may have a spare wheel assembly installed that will not have the correct lug pattern and either cannot be mounted to the vehicle, or may be difficult to mount which could lead to possible wheel detachment while driving. Dealers are to inspect the spare wheel/tire, and if necessary, install the correct spare wheel.

  Associated Products (4)

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  Associated Documents

  • DownloadMC-10159299-0001.pdf↗
• September 26, 2017•Document ID: 10159623

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  17NA307

  Date Added:

  May 13, 2019

  Manufacturer:

  CHEVROLET

  Summary

  This informational bulletin provides information of a possible misfire that may happen from incorrect camshafts being installed in the reman engines.

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  Associated Documents

  • DownloadMC-10159623-0001.pdf↗
• September 20, 2017•Document ID: 10159570

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:12V/24V/48V BATTERY

  Mfr Comm. #:

  030603004V

  Date Added:

  May 13, 2019

  Manufacturer:

  CHEVROLET

  Summary

  This warranty administration bulletin provides policy information on the requirements for battery testing and warranty replacements.

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  Associated Documents

  • DownloadMC-10159570-0001.pdf↗
• September 20, 2017•Document ID: 10157020

  Service Bulletin/Repair Instructions
  EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM

  Mfr Comm. #:

  PIT5074K

  Date Added:

  April 8, 2019

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking tension or probing the .64 series terminals. The test probe terminal has been released in the terminal repair kit (J-38125-620H) located in Lear Tray 7 part number 963716-2. There are 5 terminated leads in a package part number is 13505346, which can be ordered through your normal General Motors Customer Care and Aftersales parts channel.

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  Associated Documents

  • DownloadMC-10157020-0001.pdf↗