Chevrolet HHR Complaints (2011)

203 consumer complaints on file.

#10599091June 18, 2014
WHEELS
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE LUG NUTS FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT BOTH FRONT RIMS WHERE BENT. THE CONTACT THEN TOOK HER VEHICLE TO A PRIVATE MECHANIC FOR A SECOND OPINION AND THEY STATED THAT BOTH FRONT TIRES WHERE UP TO STANDARD. THE CONTACT STATED THAT THE VEHICLE WOULD NOT KEEP LUG NUTS ON THE TIRES FOR LONGER THEN A WEEK AND A HALF. THE MANUFACTURER WAS MADE AWARE OF PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 79,220. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597175June 17, 2014
ELECTRICAL SYSTEM, ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
2011 CHEVROLET HHR. CONSUMER WRITES IN REGARDS TO VEHICLE ACCELERATION ISSUES. *SMD THE CONSUMER STATED WHILE DRIVING, SHE NOTICED THE VEHICLE EXHIBIT A BOOST/JERK TYPE MOVEMENT, AND IT MADE A STRANGE NOISE. WHEN SHE TOOK THE VEHICLE TO THE DEALER, SHE WAS INFORMED THE PROBLEM WAS A SPARK PLUG AND THEY FIXED IT. HOWEVER, ONE NIGHT WHILE DRIVING, THE VEHICLE ONCE AGAIN EXHIBITED THE SAME BOOST/JERK MOVEMENT, AS IF SHE SUDDENLY HIT THE BRAKE, AS THE VEHICLE WAS LOSING SPEED, UNTIL IT SHUT DOWN COMPLETELY. SHE WAS ABLE TO PULL OVER, TURN THE VEHICLE OFF, AND RE-STARTED IT AGAIN WITH NO PROBLEM. A MONTH LATER, THE SAME THING HAPPENED, ONLY THAT TIME, THE ELECTRONIC STABILITY CONTROL LIGHT STARTED BLINKING, FOLLOWED BY A STRANGE NOISE. THE ELECTRONIC STABILITY CONTROL LIGHT ILLUMINATED AGAIN IN MAY 2014. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596373June 5, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN ID NUMBER: 147171000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE REMEDY PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596466June 5, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN ID NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND14V171000 (ELECTRICAL SYSTEM). THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALLS BECAUSE THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595722June 3, 2014
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, SUSPENSION
ON WEDNESDAY 3/19/2014 I WAS FORCED TO PURCHASE THIS HHR THAT I DIDN'T WANT. I DROVE OFF ORR LOT N IT WAS PULLING TO THE LEFT BAD, N WAS JUMPIN ALL OVER THE ROAD. I TOLD ORR BOUT IT NEXT DAY, N WAS TOLD IM STUCK WIT THE CAR. KEPT GETN PULLED OVER BY POLICE, ON MONDAY 4/30/14 SHERIFF PULLED ME OVER CAUSE CAR NEARLY WENT INTO DITCH, HE TOLD ME N MY BF THAT THIS CAR IS A ROAD HAZARD N DANGEROUS, FOR THE MANUFACTURE TO FIX THE PROBLEM OR PUT ME N ANOTHER VEHICLE. TOOK IT BACK TO ORR N THEY WOULDN'T EVEN LOOK AT IT!! I HA, SO HE GOT A TRUCK. I'VE A 3 YR OLD LIL GIRL N IF WE HAVE ACCIDENT, SOMEONE WILL PAY! THE RIGHT FRONT TIRE IS WORE ON SIDE ONLY, FRONT POPS, MOTOR SHAKES, AND U CAN SMELL FOUL FUMES COMIN N CAR. I WANTED A DODGE TRUCK, NOT THE HHR CAUSE I KNEW SOMETHING WAS WRONG WIT THE HHR, MY UNCLE DONE THE SAME THING N IT NEVER CLD B FIXED, SO HE GOT A TRUCK. THIS NEEDS TO B FIXED OR PUT ME N A TRUCK, IF HAVE ACCIDENT, THERE WILL B TROUBLE. THERE'S TOO MUCH WRONG WIT THIS CAR, IT NEEDS TO B TOTALLY RECALLED IN MY OPINION, OR LAWSUITS B PILING UP!! THANK U N PLEASE RESPOND ASAP, MY LIL GIRL LIFE CANT B REPLACED, OR N E ONE ELSE'S LIFE EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595811June 3, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THE KEY WAS ABLE TO BE REMOVED FROM THE IGNITION WITHOUT SHUTTING OFF THE ENGINE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED IN REGARDS TO THE RECALLS. HOWEVER, THE MANUFACTURER DECLINED TO PROVIDE AN ESTIMATED TIME FRAME OF WHEN THE VEHICLE WOULD BE SERVICED UNDER BOTH RECALLS. THE DEALER WAS CONTACTED AND MADE THE CONTACT AWARE THAT THERE WAS WAITING LIST OF OVER 222 VEHICLES THAT NEEDED TO BE SERVICED UNDER THE RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATELY FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595854June 3, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN ID NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND 14V171000 (ELECTRICAL SYSTEM). THE DEALER MADE THE CONTACT AWARE THAT THE PARTS NEEDED TO PERFORM THE RECALL REPAIRS WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF PROBLEM. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. REMAILED 08/20/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595415June 1, 2014
STEERING
STEERING HARD, LACK OF POWER STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592376May 19, 2014
ENGINE
DRIVING ON I-25 ON THE WEST SIDE OF EISENHOWER PASS & THE ENGINE SHUT OFF LEAVING ME WITH NO POWER STEERING OR BREAKS. I WAS ABLE TO THREAD MY VEHICLE THROUGH SEMIS & SPRING BREAK SKI TRAFFIC TO THE SIDE OF THE ROAD TO A RUNAWAY SEMI LANE. THE CAR RESTARTED AFTER I STOPPED SHAKING & WAS ABLE TO MAKE IT HOME TO BASALT. 2 MONTHS LATER THE SAME THING HAPPENED ON CO HWY 82 ON A STRAIGHT AWAY BETWEEN CARBONDALE & GLENWOOD SPRINGS. I WAS ABLE TO SAFELY MANEUVER THE CAR TO THE SIDE OF THE ROAD. BOTH TIMES I CHECKED THE INTERNET FOR RECALL INFORMATION FINDING NOTHING. THE RECENT MEDIA ATTENTION ALERTED ME TO THE CURRENT RECALL & HAVE CALLED MY DEALERSHIP & MADE AN APPOINTMENT FOR THE IGNITION SWITCH TO BE REPLACED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588667May 15, 2014
ELECTRONIC STABILITY CONTROL (ESC), STEERING
STEERING WHEEL BEGAN TO SHAKE VIOLENTLY, CAR PULLED TO LEFT. REPEATED VISITS AND CALLS TO DEALERSHIP RESULTED IN DENIAL OF PROBLEM UNTIL WARRANTY RAN OUT. AFTER HYDROPLANING ON A SMALL PUDDLE OF WATER, ESC AND SERVICE TRACTION LIGHTS CAME ON. DEALERSHIP "RESET LIGHTS" CAR HAS CONTINUED TO SHAKE. HAVE PUT 3 SETS OF TIRES ON CAR AND 2 SETS OF BRAKES, ONE SET OF ROTORS AND TURNED ROTORS. DEALERSHIP SAYS THIS IS NORMAL. ONLY FOUND OUT ABOUT IGNITION RECALL AFTER CALLING TO COMPLAIN ABOUT LIGHT STILL ON AND YET ANOTHER SET OF BALD TIRES. CALLED GM AND THEY OFFERED RENTAL CAR UNTIL IGNITION PARTS COME IN BUT WILL REPLACE ESC SENSOR AT MY COST. NO INVESTIGATION AS TO STABILIZATION ISSUE OF CAR OR WHY IT IS CHEWING UP TIRES AND PULLING TO THE LEFT. THE CAR IS STILL UNSAFE. A GOOGLE SEARCH WILL SHOW MANY OTHERS ARE EXPERIENCING THIS SAME ISSUE. AWAITING YET ANOTHER RESPONSE FROM GM. THIS CAR NEEDS SERIOUS INVESTIGATING. AN ACCIDENT IS AT HAND. THEY ONLY WANT TO SELL ME TIRES AND PARTS. THE SHAKE IS DANGEROUS AND THE ESC AND TRACTION IS DISENGAGED AT PRESENT. GM HAS KNOWN ABOUT THIS PROBLEM. [XXX] AT GM HAS BEEN NICE BUT NOT HELPFUL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587857May 12, 2014
AIR BAGS, SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE DRIVER SUSTAINED MINOR INJURIES AND REQUIRED MEDICAL ATTENTION. IN ADDITION THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED, THE BRAKES, ESC, SBC, AND THE LOW TRACTION WARNING LAMPS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 51,000, AND THE CURRENT MILEAGE WAS 52,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10586801May 6, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE GEAR SHIFTER MALFUNCTIONED AND BECAME STUCK IN PARK. THE CONTACT WAS ABLE TO MOVE THE SHIFTER AFTER SEVERAL ATTEMPTS. THE SHIFTER COULD ALSO BE ENGAGED WITHOUT THE CONTACT APPLYING THE BRAKES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585727April 30, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED TO THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585234April 28, 2014
STRUCTURE:BODY
TL- THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR COULD NOT BE UNLOCKED OR OPENED FROM THE INSIDE. THE CONTACT INDICATED THAT THE DRIVER HAD TO EXIT THE VEHICLE USING THE PASSENGER SIDE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 36,000. JFT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578633April 9, 2014
WHEELS, ELECTRICAL SYSTEM, STEERING
I'VE BEEN HAVING PROBLEMS WITH MY RIGHT FRONT END SINCE I BOUGHT THE CAR. WHEN I CUT THE WHEEL HARD TO THE RIGHT, IT MAKES A LOUD THUMPING NOISE LIKE SOMETHING IS GOING TO POP OFF. IT MAKES THE MOST NOISE IN A SLOW OR PARKING MOVEMENT. THEN I TAKE IT IN AND THEY PUMP UP THE TIRES WITH AIR, AND SAY THERE'S NOTHING WRONG WITH IT. THEN THE AIR LOW LIGHT FOR THE TIRES COMES ON. YOU FILL IT UP, AND THEN ANOTHER ONE COMES ON. THEN CHECK THE AIR BAG POPS ON. I'VE EVEN EXPERIENCED THE CAR LITERALLY FEELING LIKE THE MOTOR IDLING REAL LOW TO ALMOST SHUT OFF. THIS HAS HAPPENED ATLEAST 3 TIMES. I WAS ONLY DOING ABOUT 25 MILES AN HOUR, BUT IT WAS REALLY COLD OUTSIDE. EVERYTIME I HAVE TAKEN IT FOR REPAIR, THEY HAVE SAID, WE CAN'T FIND ANYTHING WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575484March 29, 2014
ELECTRONIC STABILITY CONTROL (ESC)
WE ARE HAVING PROBLEMS WITH THE ESC THE CAR WITH THE SLIDING MARKS ON IT. IT SEEMS TO BE EITHER PICKING UP SOMETHING OR JUST MISS FIRING. WE BE DRIVING ALONG AND THE ROAD IS NOT WET AND IT ACTIVATES. THE CAR ALMOST SHUT OFF COMPLETELY. TAKING IT BACK THIS TUESDAYAPRIL 1, 2014 3RD TIME. WE ALMOST GOT KILLED TWO WEEKS AGO FROM THE SAME PROBLEM THE CAR SHUT DOWN AND IF THE BIG TRUCK WAS COMING FAST WE WOULD NOT BE HERE. WE HAD TO PULL TO A SIDE ROAD AND CUT THE CAR SWITCH COMPLETELY OFF AND WAIT A FEW MINUTES AND CUT IT BACK ON. I DO NOT NEED THIS PROBLEM WITH THE AMOUNT OF MONEY I PAY. GM WE HELP BAIL YOU ALL DURING THE DEPRESSION WHAT IS GOING ON. ALSO THE DEALERSHIP ARE NOT KEEPING RECORDS OF THE TRIPS I MADE TO THEM IS THIS A SIGN OF SOMETHING NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568850March 12, 2014
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THE KEY WOULD NOT TURN IN THE IGNITION SWITCH. THERE WERE SEVERAL ATTEMPTS BEFORE THE VEHICLE FUNCTIONED NORMALLY. IN ADDITION, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568767March 12, 2014
ENGINE
KEY BINDS IN IGNITION, ENGINE WILL SOMETIMES CONTINUE TO RUN AFTER KEY IS REMOVED FROM IGNITION, SOMETIMES KEY BINDS AND UNABLE TO START CAR, DEALER STATES UNABLE TO DUPLICATE THIS ISSUE AND WILL NOT REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568777March 12, 2014
STEERING
VEHICLE PULLS TO THE LEFT SINCE THE DAY I BOUGHT IT, FROM A DEALER WHO SAID THEY WOULD FIX IT. THEY TRIED TWICE AND SAID EVERYTHING WAS UP TO SPECS. THEY SAID THEY CALL IT A DRIFT. WELL IT WANTS TO DRIFT ME INTO THE OPPOSITE LANE. AS OF 3-12-14 STILL NOT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566602March 1, 2014
AIR BAGS
I WAS INVOLVED IN A MULTIPLE CAR ACCIDENT WHERE A DRIVER HIT MYSELF AND SEVERAL OTHER DRIVERS IN ICY CONDITIONS. THE AIRBAGS IN MY CAR DID NOT DEPLOY, LEAVING ME WITH MULTIPLE BRUISES AND SORENESS EVEN WEEKS AFTER THE ACCIDENT. I ALSO SUSTAINED A NECK STRAIN DURING THE ACCIDENT, AND INJURED MY KNEE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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