Chevrolet HHR Complaints (2009)

508 consumer complaints on file.

#10920636November 1, 2016
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHEN THE CONTACT STARTED TO DRIVE THE VEHICLE, THE POWER STEERING SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS NO POWER GOING TO THE STEERING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917376October 19, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND THE ESC WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE SECURITY LOCK WARNING INDICATOR ALSO ILLUMINATED. THE CONTACT HAD TO MAKE MULTIPLE ATTEMPTS OF TURNING THE IGNITION KEY BACK AND FORTH BEFORE THE VEHICLE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914511October 7, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. AFTER ATTEMPTING TO MANUALLY RESTART THE VEHICLE, THE CONTACT STATED THAT THE KEY COULD NOT BE TURNED TO START THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM); HOWEVER, THE RECALL COULD NOT BE PERFORMED BECAUSE THE TECHNICIAN COULD NOT REMOVE THE IGNITION CYLINDER. THE CONTACT WAS INFORMED THAT, IN ORDER TO REMEDY THE FAILURE, THEY WOULD HAVE TO FRACTURE AND DETACH THE HOUSING AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 138,000. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908152September 20, 2016
ENGINE
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE ENGINE STALLED WHEN ATTEMPTING TO START THE VEHICLE. THE CHECK ENGINE INDICATOR ILLUMINATED WHEN STARTING THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN WAS STRETCHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000. UPDATED 06/05/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907094September 16, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE THE VEHICLE WAS STATIONARY, THE CHECK AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS DIAGNOSED AS NEEDING A NEW PASSENGER SIDE AIR BAG. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899207August 29, 2016
TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHEN THE TRACTION CONTROL BUTTON WAS PUSHED, THE VEHICLE ONLY VIBRATED. THE CONTACT STATED THAT THE "SERVICE ESC" INDICATOR REMAINED ILLUMINATED. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884098July 11, 2016
AIR BAGS
AIRBAG LIGHT COMES ON WHEN THE INTERIOR TEMPERATURE RISE, AFTER THE INTERIOR COOL DOWN THE LIGHT GOES OFF. I HAVE TO TURN THE AIR CONDITION ON HIGH TO COOL DOWN THE INTERIOR TEMPERATURE TO GET THE LIGHT TO GO OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873335June 8, 2016
UNKNOWN OR OTHER
LEFT SIDE REAR WINDOW BLEW UP AND SHATTERED. NEXT, THE REAR WINDSHIELD BLEW UP AND SHATTERED BOTH HAVE BEEN REPLACED, HOWEVER SOMEONE COULD HAVE BEEN INJURED BY THE EXPLODING GLASS SINCE MY CAR WAS FULL OF IT IN BOTH INSTANCES, I HEARD A POP ON THE FIRST ONE WHILE CAR WAS IN MOTION ON A HIGHWAY.MY CAR WAS PARKED (STATIONARY) AT MY RESIDENCE WHEN THE BACK WINDSHIELD EXPLODED. A FRIEND VISITING ME TOLD ME MY BACK WINDSHIELD HAD SHATTERED AND GLASS WAS ON THE GROUND AND INSIDE THE CAR. I HAVE REPAIR INVOICES FOR BOTH REPLACEMENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870427May 23, 2016
POWER TRAIN, WHEELS
VEHICLE WHILE BEING TAKEN THROUGH AN AUTOMATED CAR WASH WITH ME INSIDE SITTING BEHIND THE STEERING WHEEL, WITH THE TRANSMISSION IN THE NEUTRAL POSITION, AND BOTH OF MY HANDS RESTING ON MY KNEE CAPS, WITH ENGINE RUNNING THE VEHICLE GOES INTO REVERSE BY ITSELF.. THE BACKUP LIGHT ARE ALSO TURNED ON WHEN THIS ACTION OCCURS. THIS SAME ACTION HAVE HAPPENED THREE TIMES AT RANDOM DURING MY LAST NINE VISITS TO THE SAME AUTOMATED CAR WASH. NONE OF THE VEHICLES MOVING FORWARD BEHIND MY VEHICLE HAVE BEEN DAMAGED WHEN THIS ACTION OCCURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850291March 17, 2016
AIR BAGS, POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2009 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A TREE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, A FRACTURED ARM, AND A FRACTURED FEMUR THAT REQUIRED MEDICAL ATTENTION. THE CONTACT ALSO STATED THAT ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE CONTACT STATED THAT THE REVERSE GEAR FAILED TO ENGAGE WHEN THE SHIFT SELECTOR WAS PLACED INTO THE REVERSE POSITION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,285.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10846507March 14, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING 35 MPH, THE DRIVER SIDE HEADLIGHT FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE HEADLIGHT WIRING HARNESS AND BULB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 05/18/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840265March 7, 2016
STEERING
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. SHORTLY AFTER PURCHASING THE VEHICLE, THE MANUFACTURER STATED THAT THE VEHICLE WAS INCLUDED IN FOUR RECALLS. THE CONTACT WAS ADVISED TO HAVE THE VEHICLE RECEIVE THE RECALL REPAIRS DESPITE NO FAILURES OCCURRING. ONCE THE VEHICLE RECEIVED THE RECALL REPAIR FOR THE POWER STEERING AND HAD THE POWER STEERING ASSIST MOTOR REPLACED, THE POWER STEERING FAILED. THE FOLLOWING DAY, WHILE DRIVING APPROXIMATELY 5 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT PARKED THE VEHICLE AND RESTARTED THE VEHICLE; HOWEVER, THE POWER STEERING WAS STILL INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED THE CONTACT THAT THEY WERE ABLE TO REPAIR THE VEHICLE; HOWEVER, THE DIAGNOSTIC RESULTS WERE NOT PROVIDED. THE VEHICLE WAS REPAIRED; HOWEVER, THE CONTACT WAS UNSURE OF WHAT WAS REPLACED. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810471December 15, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. WHILE DRIVING 45 MPH, THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT BECAME ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809391December 10, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. ON SEVERAL OCCASIONS, THE VEHICLE WOULD NOT START AND A BURNING ODOR WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURES. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 26,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10806821November 25, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MY 2009 HHR HAS WHAT IS REFERRED TO AS THE MAY 15, 2014 GM TAIL LIGHT MALFUNCTION. THE MALFUNCTION IS CAUSED FROM FAULTY WIRING AND CAUSES THE BRAKE LIGHTS ILLUMINATE WITHOUT TOUCHING THE BRAKE PEDAL AND THEY REMAIN ON WHILE DRIVING. THIS MALFUNCTION ALSO DISABLES SAFETY FEATURES LIKE ELECTRONIC STABILITY CONTROL ' WHICH TRIES TO CORRECT FOR SKIDS ' AND PANIC BRAKING ASSIST, WHICH IS DESIGNED TO MAKE SURE THE VEHICLE'S FULL BRAKING POWER IS BEING USED IN AN EMERGENCY. IT ALSO DISABLES THE CRUISE CONTROL AND THE TRACTION CONTROL. IN 2014 G.M. SAID IT KNEW OF HUNDREDS OF COMPLAINTS AND 13 ACCIDENTS ASSOCIATED WITH THE PROBLEM. I HAVE HAD SEVERAL NEAR ACCIDENTS AND SEVERAL ISSUES OF ROAD RAGE FROM OTHER DRIVERS SINCE MY HHR BEGAN THE MALFUNCTIONING IN FEBRUARY 2014 WHICH IS WHEN I FIRST CONTACTED GM TO GET IT FIXED. SINCE THEN I HAVE FILED COMPLAINTS WITH THE NHTSA, THE FEDERAL TRADE COMMISSION, THE STATE OF WISCONSIN CONSUMER PROTECTION AGENCY AND GM BUT HAVE NOT YET HAD ANYONE STEP UP AND FIX THE PROBLEM. SINCE THE MALFUNCTION CAUSES THE BCM TO LOSE MEMORY WITH THE BRAKE POSITIONING SENSOR I DID TAKE THE VEHICLE TO A CERTIFIED GM DEALERSHIP AND HAD THEM RE-LEARN THE MEMORY BETWEEN THE TWO. THIS SOLVED THE PROBLEM TEMPORARILY AND LASTED ABOUT TWO MONTHS. I CANNOT AFFORD TO HAVE THIS DONE EVERY TWO MONTH AS A SOLUTION. GM NEEDS TO BE ORDERED TO FIX THE ISSUES CORRECTLY BEFORE SOMEONE IS FATALLY INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795163November 20, 2015
AIR BAGS, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
I HAVE A 2009 HHR AND I HAVE BEEN HAVING A NUMBER OF PROBLEMS THE ESC AND THE ABS WARNING LIGHTS COME AT LOW SPEEDS AROUND 5 TO 15 MPH AND THE BRAKES MAKE A GROWLING NOISE I DRIVE 80 MILES A DAY BACK AND FORTH TO WORK IN STOP AND GO TRAFFIC ON THE INTERSTATE AND THE TURNPIKE I AM AFRAID I WILL REAR END SOMEBODY OR WORSE I DON'T WANT TO LET MY WIFE DRIVE THE CAR BECAUSE WHEN IT OCCURS SHE MIGHT NOT KNOW ON TO REACT. WHEN I TURN THE CAR OFF AND IT GOES AWAY FOR A WHILE BUT COMES BACK. AND THE SERVICE AIR BAG LIGHT COMES ON FROM TIME TO TIME WHEN IT IS RAINING OR HEAVY DEW I HAD THE RECALL PERFORMED ON THE AIR BAGS AND IT STILL IS HAPPENING THE PASSENGER AIR BAG DISPLAY ON THE DASH WILL COME ON WHEN THERE IS NO ONE SITTING IN THE PASSENGER SEAT. THE SERVICE ABS LIGHT ALSO COMES ON AT THE SAME TIME AS THE ESC AND THE TRACTION CONTROL LIGHT I DON'T FEEL SAFE I HAVE 179,000 MILES ON THE CAR THE ELECTRICAL SYSTEM IN THIS CAR HAS A MAJOR PROBLEM AND IT NEEDS TO BE ADDRESSED BY GM BEFORE MORE PEOPLE ARE HURT OR KILLED AS I HAVE READ IN OTHER COMMENTS I DON'T WANT TO TAKE IT TO THE DEALER AND JUST GO THRU THE REMOVE AND REPLACE TANGO TRYING TO GET LUCKY AND FIX THE PROBLEM OR PLAY CAR DOCTOR AND TREAT THE SYMPTOMS AND NOT ADDRESS THE MALADY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794558November 18, 2015
AIR BAGS
I HAVE FOUND THROUGH RESEARCH THAT THERE HAS BEEN A RECALL PREVIOUSLY DUE TO THE AIRBAG LIGHTS, APPARENTLY THIS WAS NEVER FIXED IN OUR CAR. WE BOUGHT THE CAR THIS PAST DECEMBER. THE LIGHT COMES ON EVEN WHEN NO ONE IS IN THE PASSENGER SEAT AND NOW THE LIGHT AND SYSTEM SAYS THAT WE NEED TO SERVICE THE AIRBAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787611November 2, 2015
STRUCTURE
TL* THE CONTACT OWNS A 2009 CHEVROLET HHR. THE CONTACT STATED THAT THE STORAGE BIN DOOR WAS BLOCKING HER VIEW. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V444000 (LATCHES, LOCKS, LINKAGES). THE VIN WAS NOT PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786669October 28, 2015
UNKNOWN OR OTHER
ON OCT 25 2015 AROUND 7:00PM, I PARKED AT PARKING LOT OF HOME DEPOT LANE AVE JACKSONVILLE FL. I PULLED THE INSIDE HANDLE TO OPEN THE DOOR AT DRIVER'S SIDE, THE HANDLE BROKE APART. I COULDN'T OPEN THE DOOR. I COULDN'T GET OUT OF THE CAR. NOBODY WAS AROUND. I WAS PANIC...SOMETIME LATER, I REALIZED I COULD CRAWL TO THE PASSENGER SIDE AND GOT OUT FROM PASSENGER'S DOOR. IF THIS WAS AN EMERGENCY AND I COULDN'T GET OUT OF CAR AS SOON AS POSSIBLE, MY LIFE COULD BE ENDANGERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10784974October 21, 2015
ELECTRICAL SYSTEM
CAR WOULD NOT CRANK, REPLACED BATTERY,HAD ALTERNATOR AND STARTER TESTED ALL GOOD. HAD TO HAVE VEHICLE TOWED TO VEHICLE REPAIR SHOP. NOW THE PART THAT IS NEEDED IS NOT AVAILABLE NEW SO NOW MY MECHANIC HAS WENT THROUGH THREE PARTS THAT HAVE NOT WORKED. IT HAS TO DO WITH THE FUSE BOX. WHY HASN'T THIS VEHICLE NOT BEEN RECALLED IF CHEVROLET NO LONGER MAKES THIS PART? I SEE A LOT OF HHRS ON THE ROAD AND SOONER OR LATER THESE CARS WILL HAVE THE SAME PROBLEM. THIS SAME VEHICLE HAD STALLED ON ME BEFORE AND THE CHEVROLET DEALERSHIP COULD NOT FIND THE PROBLEM .I STILL OWE FOR A VEHICLE THAT CANNOT BE FIXED. SOMEBODY PLEASE HELP GET THIS CAR RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet HHR