Chevrolet HHR Complaints (2011)

203 consumer complaints on file.

#10790442November 15, 2015
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING AT A SPEED OF 45 MILES PER HOUR , ALL OF A SUDDEN IN THE DIC A ESC ACTIVE STARTED FLASHING AND MY CAR START LOSING SPEED AND IT FELT LIKE THE TRACTION KICKED IN. I IMMEDIATELY LOOKED DOWN TO MAKE SURE IT HAD NOT JUMPED OUT OF GEAR. IT WAS IN THE CORRECT GEAR. THE ESC ACTIVE WENT AWAY AFTER ABOUT 45 SECONDS, AND ABOUT A MILE DOWN THE ROAD IT DID THE SAME THING AGAIN AND I HAD TO PUT ON MU EMERGENCY FLASHERS AND PULL OFF THE ROAD. BY THE TIME I GOT IT TO THE SIDE OF THE ROAD , THE STEERING WHEEL STARTED TO LOCK UP AND IT ACT LIKE IT DID NOT WANT TO STOP WHEN I APPLIED THE BRAKES. BY THIS TIME THE SPEED HAD DROPPED TO ABOUT 15 MILES PER HOUR. THE ROAD CONDITIONS WHEN THIS HAPPEN WAS DRY , AND THE TIRES AND THE BRAKES ON MY CAR WAS IN GOOD WORKING CONDITION. ONCE IT WAS TOWED TO MY HOUSE I DROVE IT AROUND MY NEIGHBORHOOD ABOUT 5 TIMES AND NOTHING HAPPENED. I AM TOO SCARED TO DO IN HIGHWAY DRIVING OF THIS CAR, BECAUSE IF IT HAPPENS WHILE I AM ON THE INTERSTATE DRIVING I COULD POSSIBILITY BE IN A ACCIDENT IF THIS HAPPENS. I HAVE READ OTHER REVIEWS ABOUT THIS HAPPENING , BUT HAVE NOT GOT ANY REASONS TO WHY THIS IS HAPPENING. THE CAR HAS ROUGHLY 87570 MILES ON IT. I WILL BE CONTACTING THE CHEVROLET PEOPLE TOMORROW, BEFORE I TAKE IT TO A REPAIR SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790379November 14, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
IN COLDER TEMPERATURES MY CAR SPUTTERS WHEN ACCELERATING AND RPMS JUMP QUICKLY FROM 2 TO 3 AND THEN BACK DOWN. IN ADDITION, THE RADIO MAY TURN OFF, ALL DASH GAUGES (FUEL, SPEED, RPMS) GO TO 0, VARIOUS SERVICE LIGHTS COME ON (NOT ALWAYS THE SAME) AND THEN EVERYTHING GOES BACK TO NORMAL. CAR WORKS FINE IN WARMER TEMPERATURES. TOOK IT TO THE DEALERSHIP IN 2013 AND WHEN PLUGGED IN THERE WERE REPORTS IF 20 THINGS WRONG AND THEY WERE UNABLE TO DETERMINE THE PROBLEM AND SAID IT WOULD COST THOUSAND TO CHECK ALL OF THE ISSUES BEING REPORTED. I CONTACTED GM CUSTOMER SERVICE AND ALTHOUGH THEY WERE VERY NICE THEY WEREN'T ABLE TO HELP DETERMINE WHAT THE ISSUE WITH MY VEHICLE WAS. I TOOK IT TO ANOTHER SERVICE PLACE AND WHILE THEY WERE UNABLE TO DETERMINE THE ULTIMATE PROBLEM THEY PUT DIELECTRIC GREASE ON ALL MY ELECTRONIC CONNECTIONS IN THE FUSE BOX UNDER THE HOOD AND IT WORKED FINE THE REST IF THE WINTER. THEY SAID IT WAS A GOOD THING THAT I CAME IN WHEN I DID BECAUSE THEY THOUGHT IF I DROVE IT ANY LONGER I WOULD HAVE DESTROYED THE ELECTRICAL SYSTEM. IN 2014, I HAD THEM DO THE SAME "FIX". NOW IN 2015 IT HAS STARTED BACK UP AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790185November 13, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING 20 MPH AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP AND REAR ENDED ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE DETAILS WERE UNAVAILABLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE WAS PERSISTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10790242November 13, 2015
AIR BAGS, TRACTION CONTROL SYSTEM
TL* TAKATA RECALL - THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED FOR LONGER THAN TWO DAYS WITHOUT WARNING. THE SKID CONTROL WARNING LIGHT REMAINED ILLUMINATED FOR SEVERAL MONTHS, INCLUDING THE BRAKE LIGHT. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS SHAKING AND VIBRATING RANDOMLY IN THE FRONT OF THE VEHICLE. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788682November 5, 2015
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING 50 MPH, THE VEHICLE SHOOK VIOLENTLY AND THE ELECTRONIC STABILITY CONTROL LIGHT ON THE INSTRUMENT PANEL ILLUMINATED. THE FAILURE OCCURRED ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,602.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785102October 21, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND THE ELECTRONIC STABILITY CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT MENTIONED THAT THE FAILURE RECURRED ON FOUR DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO, IN TURN, CONTACTED THE MANUFACTURER IN ORDER TO HAVE AN INVESTIGATOR INSPECT THE VEHICLE. THE INVESTIGATOR WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783826October 20, 2015
SERVICE BRAKES, VEHICLE SPEED CONTROL
I PURCHASE CHEVY HHR IN GOOD CONDITIONS UNTIL I GOT ON THE FREEWAY. AS I WAS IMMERGING IN TO THE FREEWAY THE ACCELORATOR GOT STUCK ON 6RPM AND WAS SPEEDING 60MPH I TRIED TO SLOW DOWN AND THE BRAKES DIDNT GO DOWN AT ALL. IT WAS ALL LOCKED UP MY KIDS AND I FREAK OUT WITH THE SPEED THAT THE CAR WAS PICKING UP AND HOW THE BREAKS WERENT WORKING I DECIDED TO USE THE EMERGENCY HANDDLE AND SOME SIDE BUSHES TO SLOW DOWN THE CAR AND NOTHING WORKED! I CHECKED TO SEE IF THE CRUISE CONTROL WAS ON AND NOTHING THEN I CHECKED TO SEE IF IT WAS ON DRIVE IT WAS THE I PUSHED HARD ON THE BREAKS BUT NEVER ONCE IT WENT DOWN AT ALL IT WAS SO HARD I FORCE MY FOOT SO MUCH AND THE BREAK HANDDLE EMERGED OFF THE FREEWAY AND IMMEDIATELY HIT SOMETHING MORE SOLID TO STOP THE CAR. IT WAS THEN WE HEADED TO A BUILDING BUT I HIT A PALM TREE. THE CAR EXPLODED BLACK SMOKE AND THE AIREBAGS WENT OFF THE FRONT DOOR DIDNT OPEN AND MY DAUGHTER AND I JUMP OFF THROUGH THE SMALL LITTLE WINDOWS. WE THANK GOD WE ARE ALIVE!! MY TWO KIDS 11 AND 8 COULD HAVE DIED W ME IN THAT VEHICLE IF I DIDNT EXIT THE FREEWAY BEFORE THE CAR KEPT PICKING UP SPEED. WAS A VERY SCARY SITUATION. I WOULD NEVER EVER RIDE A CHEVY HHR OR ANY OTHER CHEVY AS I LIVE. THE CAR IS COMPLETELY DESTROYED IN THE FRONT AND THE WINDOWS ARE CRACKED.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10780873October 8, 2015
TRACTION CONTROL SYSTEM, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND THE SERVICE TRACTION AND SERVICE ESC WARNING LIGHTS FLASHED RANDOMLY. THE VEHICLE SUDDENLY REDUCED SPEED AND HESITATED AS IF IT WOULD STALL. THE ACCELERATOR PEDAL DID NOT RESPOND EACH TIME THE FAILURE RECURRED AND THE VEHICLE JERKED VIOLENTLY AND REDUCED SPEED. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN ONCE AND THEY WERE NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE DEALER TEST DROVE THE VEHICLE AND FOUND NO FAILURES. UPON TURNING OFF AND RESTARTING THE VEHICLE, THE COMPUTER RESET AND THE WARNING LIGHTS DIMMED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762328September 8, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER SIDE AIR BAG DEPLOYED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG NEEDED TO BE REPLACED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BURN ON THE LEFT ARM AND A NECK INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10761017September 2, 2015
UNKNOWN OR OTHER
I WAS PARKED IN DRIVEWAY WHEN I WENT TO OPEN MY DRIVERS SIDE DOOR THE SILVER HANDLE BROKE RIGHT IN HALF CUT MY HAND BUT I JUST CLEANED AND BANDAGED MY HAND. I COULDN'T AFFORD TO FIX IT SO I LOOKED UP THE PART . ITS A $50 BUT THEY WANT $250 AT THE DEALER. I FINALLY GOT SOME MONEY TOGETHER AND BECAUSE IT WAS WINDER AND ONE TOME THE WINDOW WAS FROZEN AND THE DOOR DIDN'T CLOSE GOOD WHEN I GOT IN SO I HAD TO STOP AND CLIMB OUT OF TBE CAR FROM THE PASSENGERS SIDE WITH A BAD BACK TOO. IM DISABLED. IT COULD HAVE BERN A DANGEROUS SITUATION BUT ANYWAY I HAS TO GATHER THE MONEY AND FIX IT BECAUSE I KNEW I COULDN'T CONTINUE TO CLIMB OUT THE PASSANGER SIDE AND WITH THE HANDLE BROKE AND THE COLD WEATHER CAUSING THE WINDOW TO BE FROZEN I HAD NO CHOICE. EVERYONE IS RIGHT GMC SHOULD BE RESPONSIBLE AND WE SHOULD BE REFUNDED OUR MONEY AND AND ISSUES WE WENT THRU. ITS NOT A CHEEP CAR AND THIS PART IS LIKE MADE OF PLASTIC AND ITS $50 AND THE DEALER IS OVR CHARGING. ITS ALL WRONG. IM TIRED OF CHEVY. I DON'T KNOW WHY I BOUGHT THIS CAR.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10761028September 2, 2015
UNKNOWN OR OTHER
I WAS DRIVING DOWN THE STREET AND ALL OF A SUDDEN THE CAR LIGHT WENT ON FOR THE TRACTION WARNING . ITS A YELLOW TRIANGLE WITH CAR IN THE MIDDLE STARTED FLASHING , CAR MAKING A NOISE WHILE DRIVING AND WHEN I WAS TRYING TO STOP IT WAS MAKING A CRAKING NOISE AND COULDN'T STOP EASILY. IT WAS AS THOUGH I WAS DRIVING ON ICE AND SLIDING OR SOMETHING AND HAD NO TRACTION. IT WAS SCARY. THRN IT STOPPED AND I PROCEEDED HOME THEN IT FID IT AGAIN THEN IT STOPPED THEN GOT HOME AND HAD TO FET MY SON AT WORK SO ITS MY ONLY CAR. I TOOK A CHANCE AND WENT IN CAR AND IT DROVE FINE. TAKING TO ORILEYS TO CHECK COMPUTER TODAY. I DON'T HAVE ANY MONEY TO TK IT TO DEALER AND CHANCES ARE THEY WON'T KNOW WHAT IS WRONG CAUSE IT'S WORKING FINE NOW AND I'M SO SCARED CAUSE I DON'T KNOW WHEN ITS GONNA HAPPEN AGAIN. I ALSO HAVE READ WHERE MANY PEOPLE HAVE HAD THE SAME ISSUE AND NO ONE REALLY KNOWS WHAT'S WRONG. I DONT WHAT TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758746August 24, 2015
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SHOOK VIOLENTLY, STALLED, AND THE ELECTRONIC STABILITY CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STABILITY BRAKE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,918. MA 10/14 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758855August 24, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V047000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748239August 12, 2015
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. UPON ATTEMPTING TO EXIT THE VEHICLE, THE DOOR HANDLE FRACTURED ON THE FRONT DRIVER SIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE DOOR HANDLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730814June 27, 2015
UNKNOWN OR OTHER
LEFT TURN SIGNAL ACTIVATED WITHOUT TOUCHING THE TURN SIGNAL TO USE IT, THE THE HAZARD LIGHTS TURNED ON AND OF TWICE WITHOUT EVER TOUCHING THE BUTTON TO ACTIVATE THOSE. RECENTLY THE BATTER JUST DIED AND NEW REPLACED. BUT THE KEY ALSO WAS STUCK IN IGNITION TIL WAS TOWED TO DEALERSHIP WHERE IGNITION RECALLS WERE REPAIRED. NOW THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726227June 19, 2015
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. THE CONTACT NOTICED A LEAK OF HOT AIR/LIQUID UNDER THE DASHBOARD COMING FROM THE FRONT AND REAR OF THE VEHICLE. THE CONTACT WAS BURNED FROM THE HOT WATER LEAKAGE. THE CONTACT ALSO STATED THAT THE VEHICLE MADE AN ABNORMAL SWOOSH NOISE WHEN MAKING TURNS, WHICH CREATED A HOT MIST INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10726050June 17, 2015
UNKNOWN OR OTHER, AIR BAGS
THE ABOVE VEHICLE HAS BEEN IN FOR REPAIRS 6-7TIMES FOR INTERMIT ANTI-THEFT LIGHT COMING ON WHILE DRIVING AND A RECALL FOR ANTI-THEFT/AIR BAG MALFUNCTIONS. INTERMITTINGLY THE CAR WILL ALSO NOT RECOGNIZE THE KEY(S) AND WILL NOT START. MY CONCERN FOR SAFETY IS WHEN THE CAR BEGINS TO DING WHILE I'M DRIVING AND THEN THE ANTI-THEFT LIGHT COMES ON IT WILL ALSO DECIDE TO STALL BECAUSE IT DOES NOT RECOGNIZE THE KEY AND THINKS IT'S BEING STOLEN. (IT HAS NOT DONE THAT YET, BUT IT IS A FEAR). I HAD THE CHEVY 2014 ANTI-THEFT/AIRBAG RECALL AUG 2014. IN DEC 2014 MY AIR BAG LIGHT CAME ON WITH A WARNING TO REPAIR. IN JAN 2015 THE ANTI-THEFT LIGHT CAME ON 2 TIMES. WALKER JONES CHEVY OF WAYCROSS, GA DETECTED NO CODE FOR AIR BAG. THE ANTI-THEFT CODE REVEALED UNRECOGNIZED KEY BUT NO CODE TO REPAIR (JAN.2015) THE LIGHT HAS COME ON 5 TIMES AND NOT STARTED ON ONE OCCASION, SINCE THE RECALL REPAIR. I AM TOLD BY MECHANICS THAT THE LIGHT MUST BE ON FOR THEM TO RETRIEVE A REPAIR CODE. HOWEVER, WHEN THE CAR IS SHUT OFF THE LIGHT GOES OFF. THE ANTI-THEFT LIGHT PROBLEM CAN WAIT MONTHS BEFORE SURFACING AGAIN. I BELIEVE IT COULD BE DANGEROUS TO DRIVE BECAUSE OF PAST CASES OF OTHER SIMILAR CARS WITH ANTI-THEFT/AIRBAG ISSUES. I HAVE CONTACTED CHEVY CORPORATION BUT SINCE I DID NOT PURCHASE A BUMPER TO BUMPER WARRANTY AND NO REPAIR CODES COME UP TO SHOW HOW TO FIX THE PROBLEM ITS NOT THEIR RESPONSIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725009June 15, 2015
ELECTRICAL SYSTEM
2011 CHEVROLET HHR. CONSUMER WRITES IN REGARDS TO VEHICLE FAULTY IGNITION SWITCH PROBLEMS. *SMD THE CONSUMER STATED ON JANUARY 8, 2013, AS HE BACKED OUT OF THE DRIVEWAY, HE HIT A POT HOLE IN THE ALLEY AND THE IGNITION SWITCH TURNED OFF. HE HIS SOME HEDGES AND A SNOW BANK AND PUT A DENT IN THE REAR BUMPER. THE CONSUMER STATED THE NEXT DAY, HIS BACK, LEGS AND FEET WERE NUMB. *JB UPDATED 8/21/15*CN UPDATED 10/20/2017*CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10724007June 8, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 CHEVROLET HHR. WHILE DRIVING AT 5 MPH, THE REAR DRIVER SIDE DOOR SWUNG OPEN INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE REAR DOOR LATCHES WERE DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721442May 26, 2015
ELECTRICAL SYSTEM
I WILL BE GOING DOWN THE ROAD AND THE HEAD LIGHTS AND DASH LIGHTS WILL GO OUT BEEN IN THE SHOP 10 TIMES TOTAL STILL CANT FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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