Chevrolet HHR Complaints (2007)

726 consumer complaints on file.

#10342702July 12, 2010
POWER TRAIN:MANUAL TRANSMISSION
SHIFTING GEARS WITH A 2007 CHEVY HHR .THE TOP OF GEAR SHIFT CAME OFF IN MY HAND AND I LOST CONTROL OF THE VEHICLE . THIS IS DEFINITELY A SAFETY PROBLEM WITH THIS MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342754July 12, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
2007 CHEVY HHR INTERIOR DOOR HANDLE BROKE WHEN TRYING TO OPEN THE DOOR. NO LONGER CAN I EXIT THE VEHICLE WITHOUT ROLLING DOWN THE WINDOW AND OPENING THE DOOR FROM THE EXTERIOR HANDLE. UNABLE TO REPLACE JUST THE HANDLE, THE ONLY WAY TO FIX THE PIECE OF PLASTIC THAT IS HOLDING THE DOOR HANDLE TOGETHER IS TO REPLACE THE ENTIRE DOOR PANEL. IT IS UNACCEPTABLE THAT A CHEAP PIECE OF PLASTIC IS CONTROLLING THE OPENING OF THE DOOR. WITH THIS PIECE BROKEN, I AM UNABLE TO EXIT IN THE EVENT OF AN ACCIDENT IF THE WINDOWS CAN'T BE ROLLED DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340645June 29, 2010
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE APPLYING THE BRAKES THE FRONT END OF THE VEHICLE WOULD VIBRATE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE ROTORS WERE TURNED AT 9,000 MILES. THE FAILURE HAPPENED AGAIN AND THE ROTORS WERE TURNED AGAIN. THE FAILURE STILL PERSISTED AND AT 30,000 MILES THE ROTORS WERE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000. THE CURRENT MILEAGE IS APPROXIMATELY 31,000. UPDATED 10/27/10. *LJ UPDATED 11/16/10*BF UPDATED 11/23/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339664June 23, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THREE MONTHS AFTER PURCHASING THE VEHICLE IT WOULD NOT START. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY WHERE SHE WAS ADVISED THEY WERE UNABLE TO MAKE REPAIRS. THE VEHICLE WAS THEN TOWED TO A DIFFERENT REPAIR FACILITY WHERE THE MECHANIC ADVISED THE IGNITION WOULD NEED TO BE REPROGRAMMED. SHE WOULD ALSO NEED A NEW KEY THAT WOULD ALSO HAVE TO BE REPROGRAMMED. THE REPAIRS WERE COMPLETED AT THE CONTACT'S EXPENSE. ON HER DRIVE HOME, THE CONTACT SMELLED SOMETHING BURNING AND THERE WAS A LOUD POP. SHE WAS ABLE TO MAKE IT TO HER RESIDENCE AND WHEN INSPECTING THE VEHICLE, SHE FOUND THAT THE ENGINE FAN HAD BEEN TAMPERED WITH. THE DEALER ADVISED THAT BOTH THE FAN AND RADIATOR WOULD NEED TO BE REPLACED AT HER EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. THE CURRENT MILEAGE WAS APPROXIMATELY 90,100.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10336465June 15, 2010
STEERING
POWER STEERING IN MY 2007 CHEVY HHR QUIT SUDDENLY WHILE MAKING A LEFT HAND TURN. THE SUDDEN INCREASE IN STEERING FORCE CAUSED ME TO SWING WIDER IN THE TURN THAN PLANNED. IF THERE HAD BEEN A CAR NEXT TO ME IT WOULD HAVE CAUSED AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333935May 31, 2010
SERVICE BRAKES, HYDRAULIC
CHEVROLET HHR BRAKE ROTOR PROBLEM. PLEASE SEE ALL OF THE COMPLAINTS ON THE HHR AT WWW.MYCARSTATS.COM/SAFETYSTATION.ASP?CARS=7107127. OWNERS HAVE BEEN BRINGING THEIR HHR'S TO THE CHEVROLET DEALERSHIPS WITH THIS PROBLEM SINCE 02/06/07. OUT OF 73 COMPLAINTS ON THE 2007 CHEVROLET HHR 19 COMPLAINTS, OR 26% OF THE COMPLAINTS ARE RELATED TO THE BRAKES AND ROTORS. PLEASE INVESTIGATE THE ROTORS THAT CHEVROLET IS USING ON THE VEHICLES, BEFORE SOMEONE GETS INJURED OR KILLED. MOST COMPLAINTS ARE AT LOW MILEAGE, AND ARE NEW VEHICLES. SOUNDS LIKE THERE IS SOME KIND OF DEFECT IN THE METAL THAT IS BEING USED TO MAKE THE ROTORS. I CHECKED TO SEE IF THERE WERE ANY RECALLS ON THE ROTORS, BUT IT DOESN'T EVEN SEEM THAT THE PROBLEM IS UNDER INVESTIGATION. I BROUGHT MY HHR TO A CHEVROLET DEALERSHIP IN 2009 AND A MECHANIC TOOK MY HHR FOR A DRIVE BY HIMSELF, BUT SAID THAT HE COULD NOT FIND ANY PROBLEM. THIS TIME THE HHR WAS BROUGHT IN THE DEALERSHIP FOR THE SAME PROBLEM I REQUESTED THAT MY HUSBAND RIDE WITH THE MECHANIC, AND THE MECHANIC WAS ABLE TO DUPLICATE THE PROBLEM, AND SAID THAT HE FELT IT WAS THE ROTORS. THAT IS WHY I AM REPORTING THIS ISSUE. PERHAPS THE CHEVROLET DEALERS, OR OTHER HHR OWNERS HAVE NOT REPORTED THE PROBLEM TO THE RIGHT DIVISION OF GOVERNMENT. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330513May 14, 2010
AIR BAGS:FRONTAL
FRONTAL CRASH - DRIVER SIDE AIR BAG DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10327551April 26, 2010
STEERING, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, SUSPENSION
TL*THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE POWER STEERING FAILED AND THE VEHICLE BEGAN PULLING TO THE RIGHT. THE CONTACT HAD TO GAIN CONTROL OF THE STEERING WHEEL AND PULL IT IN THE OPPOSITE DIRECTION IN ORDER TO GAIN CONTROL OF IT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER SIX TIMES FOR DIAGNOSTIC TESTING BUT THE DEALER OFFERED NO ASSISTANCE. THE CONTACT STATED THAT THE MANUFACTURER WAS INVOLVED IN A LEGAL DISPUTE FOR EXCESSIVE GEAR BACKLASH WHICH CAUSED STEERING FAILURES UNDER CERTAIN CONDITIONS. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500. THE CURRENT MILEAGE WAS 7,870. UPDATED 07/19/10. *LJ THE CONSUMER STATED THE VEHICLE WOULD PULL TO THE RIGHT, THE DASH LIGHTS WERE OUT ON OCCASION, AND THE BRAKE PEDAL WOULD TRAVEL TO THE FLOOR WHEN IT WAS APPLIED. UPDATED 10/08/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327645April 26, 2010
STRUCTURE:BODY, VISIBILITY
I CAME HOME AFTER RUNNING ERRANDS AND GOT OUT OF MY 2007 CHEVY HHR AND SHUT THE DRIVERS SIDE DOOR. 30 SECONDS AFTER THAT MY REAR WINDOW ON THE HATCHBACK COMPLETELY SHATTERED. IT WAS NOT A HOT DAY. THERE WAS GLASS ALL OVER THE INSIDE OF THE BACK OF MY CAR AND MY DRIVEWAY. I'M JUST GLAD MY 7 YEAR OLD DAUGHTER WAS NOT IN THE BACK SEAT, FOR FEAR OF GETTING HIT BY A PIECE OF GLASS NOW I HAVE TO GET IT REPLACED AND ITS GOING TO COST ME MY DEDUCTIBLE ON MY INSURANCE OF 250.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327140April 23, 2010
STEERING
SOY DE MEXICO SOLO QUIERO DECIRLES QUE LA CULUMNA DE LA DIRECCION CHEVY HHR 2007 DEJA DE FUNCIONAR Y CASI TENGO UN ACCIDENTE FATAL DENTRO DE LA GARANTIA DE LA CAMBIARON DOS VECES Y QUEDO EL MISMO PROBLEMA Y AHORA SIN GARANTIA NO RESPONDE GM DE MEXICO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327017April 22, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 CHEVROLET HHR. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE CONTACT APPLIED THE BRAKE PEDAL WHEN HE NOTICED THAT THE STEERING WHEEL AND BRAKE PEDAL BEGAN TO VIBRATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE FRONT ROTORS WERE RESURFACED. HOWEVER, THE PROBLEM STILL OCCURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP ON TWO OTHER OCCASIONS AND THE FRONT ROTORS WERE REPLACED ON BOTH VISITS. HOWEVER, THE PROBLEM STILL OCCURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. THE CURRENT MILEAGE WAS APPROXIMATELY 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326156April 17, 2010
ELECTRICAL SYSTEM:IGNITION, LATCHES/LOCKS/LINKAGES
WHEN PUTTING THE CAR IN PARK, THE KEY WOULD NOT REMOVE FROM THE IGNITION. ALSO, THE CAR COULD BE SHIFTED THROUGH THE GEARS WITHOUT PRESSING THE BUTTON ON THE SHIFTER. THERE IS A SAFETY ISSUE IN THAT THE GEAR SHIFT CAN BE BUMPED INTO AND OUT OF VARIOUS GEARS. AFTER OPENING THE CENTER CONSOLE, I DISCOVERED THAT THE PLASTIC PLUNGER THAT GOES DOWN THROUGH THE SHIFTER HAD BROKEN, AND IN THE PROCESS ALLOWED THE METAL PIN THAT CLOSES THE CONTACT WITH THE IGNITION TO COME LOOSE. THIS HAS OCCURRED APPROXIMATELY 6 - 10 TIMES IN THE PAST 2 WEEKS, WITH INCREASING FREQUENCY. I CALLED THE LOCAL DEALERSHIP, TERRY LABONTE CHEVY IN GREENSBORO, NC ONLY TO BE TOLD THAT I HAD PROBABLY SPILLED SOME LIQUID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322108March 25, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE A 2007 CHEVY HHR, WHICH HAS BEEN IN SHOP 6 TIMES FOR FRONT BRAKES. WHEN YOU APPLY THE BRAKES THE WHOLE FRONT END SHAKES AND SHIMMYS. NO ONE CAN FIND THE PROBLEM, JUST ABOUT EVERY BRAKE COMPONENT HAS BEEN WORKED ON. THIS VEHICLE IS DANGEROUS IT SHOULD BE FIXED CORRECTLY OR I SHOULD GIVEN A NEW CAR!! THIS ONE IS A LEMON AND I DONT LIKE MY WIFE DRIVING IT. I NEED HELP, IM A DISABLED AMERICAN VETERAN AND I NEED A DECENT VEHICLE TO DRIVE, NOT A DEATH TRAP. RESPECTFULLY HOWARD H. HEROLD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317225March 5, 2010
STEERING
TL*THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH. THE POWER STEERING WARNING LIGHT INDICATOR ILLUMINATED ON THE DASHBOARD. THERE WAS A LOSS OF POWER STEERING. THE CONTACT WAS ABLE TO CONTINUE DRIVING WITH DIFFICULTY IN STEERING THE VEHICLE. THE FAILURE WOULD OCCUR AT ANY GIVEN SPEED. THE VEHICLE HAS NOT BEEN DIAGNOSED FOR THE MALFUNCTION. THE CURRENT AND FAILURE MILEAGES WERE 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316073March 3, 2010
STEERING
TL*THE CONTACT OWNS A 2007 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE DRIFTED TO THE LEFT WHILE DRIVING APPROXIMATELY 35 MPH. THE DEALER DIAGNOSED THE FAILURE AND STATED THAT THERE WAS NOTHING WRONG WITH THE STEERING ON THE VEHICLE. THE CONTACT STATED THAT THE STEERING WHEEL MALFUNCTIONED REGARDLESS OF WHETHER YOU'RE DRIVING ON A HIGHWAY OR MAKING A TURN. THE FAILURE MILEAGE WAS 50000. THE CURRENT MILEAGE WAS 63000. UPDATED 04/16/10. *LJ AS THE CONSUMER PULLED INTO THE DRIVEWAY, THE STEERING WHEEL TURNED SHARPLY TO THE RIGHT AND STRUCK AN ANTENNA TOWER DAMAGING THE DRIVERS SIDE DOOR AND FENDER. UPDATED 08/20/10*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10315655March 2, 2010
STEERING
TL*THE CONTACT OWNS A 2007 CHEVROLET HHR. WHILE DRIVING THE POWER STEERING WARNING LIGHT INTERMITTENTLY ILLUMINATED ON THE INSTRUMENT CONTROL PANEL, THEN THE STEERING COLUMN WOULD LOCK. AFTER RESTARTING THE VEHICLE THE STEERING COLUMN WOULD RESET. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE MOTOR FOR $339. THE CHEVROLET MANUFACTURER WAS NEVER CALLED. THE FAILURE MILEAGE WAS 51,000. UPDATED 5/17/2010 * CN THE DEALER REPALCED THE STERING MOTOR. UPDATED 05/20/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313183February 26, 2010
ENGINE AND ENGINE COOLING:ENGINE
2007 CHEVROLET HHR HAD A CATASTROPHIC ENGINE PROBLEM. *DT THE MASTER CYLINDER WAS NOT SUPPLYING COMBUSTION TO THE THIRD VALVE OF THE FOUR VALVE ENGINE. WHICH MEANT NO REMOTE CONTROL START, IT SOUNDED LIKE A DIESEL ENGINE AND THE GAS MILEAGE HAD DROPPED FROM 32 TO 24 MILES PER GALLON. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312370February 20, 2010
STEERING
HHR WAS BROUGHT IN ON FRIDAY 02/12 FOR RUBBING NOISE IN STEERING COLUMN. CAR WAS KEPT FOR 1 DAY TO REPAIR. I WAS TOLD "RATTLING" NOISE REPAIRED. I STATED IT WAS A RUBBING NOISE. TOLD TO BRING THE CAR IN WHEN IT WAS MAKING THE NOISE. CAR RETURNED TO POWER ON 02/18/10 WITH SAME RUBBING NOISE (SEE REPAIR ORDER 473237- NO SURVEY CARD GIVEN TO ME). SPENT 15 MINUTES WITH THE MECHANIC IN PARKING LOT WHILE CAR WAS MAKING THE RUBBING SOUND. IT WAS CLEARLY HEARD BY THE MECHANIC. CAR KEPT FOR ANOTHER DAY FOR REPAIR. WHEN I CALLED ON 02/19/10, I WAS TOLD BY MIKE THAT MARC WAS NOT IN AND THAT THE MECHANIC WORKED ON THE CAR ALL DAY, BUT COULD NOT DUPLICATE THE SOUND. I WAS TOLD HE EVEN DROVE THE CAR 25 MILES TO DUPLICATE AND YET MILEAGE IN/OUT ARE THE SAME ON INVOICE. PER THE MECHANIC, YOU CANNOT KEEP BRINGING THE CAR IN FOR THE SAME PROBLEM, THAT THEY (WHOEVER "THEY" ARE) WOULD START QUESTIONING THE WARRANTY. I FEEL THEY SHOULD QUESTION THE ABILITY OF THE MECHANIC TO DO THE JOB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311386February 17, 2010
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2007 CHEVROLET HHR. WHENEVER THE CONTACT DROVE THE VEHICLE AT ANY SPEED HE NOTICED A CLANKING SOUND ON THE FRONT DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE STABILIZER LINK WAS REPLACED. PRIOR TO THE RECENT FAILURE THE CONTACT HAD THE SAME PART REPLACED ON 3 ADDITIONAL OCCASIONS. THE CURRENT AND FAILURE MILEAGES WERE 67000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297812January 2, 2010
SERVICE BRAKES, HYDRAULIC
WITH 61,000 MILES ON MY 2007 CHEVY HHR, I AM HAVING TO REPLACE THE FRONT BRAKE ROTORS ONCE AGAIN. I HAVE HAD MANY CARS WITH DISC BRAKES AND HAVE NEVER HAD TO REPLACE THE ROTORS. THERE MUST BE A DESIGN FLAW IN THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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