Chevrolet HHR Complaints (2008)

616 consumer complaints on file.

#10511218May 9, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE DOOR LOCKS STICK AND STILL DO. I HAVE EVEN BEEN LOCKED IN MY VEHICLE. HHR HAS BEEN IN DEALER 9 TIMES FOR DOOR LOCKS STICKING (HAVE WORK ORDERS). DON'T TRUST DEALER OR GM TO FIX PROBLEM. YOU PUT VEHICLE IN PARK AND THE PASSENGER DOOR LOCK STICKS. THE DOOR LOCK WILL NOT UNLOCK WITH AUTOMATIC DOOR UN LOCK. WE WORKED HARD TO PURCHASE A NEW VEHICLE TO HAVE IT NOT LIVE UP TO THE QUALITY WE WERE LEAD IT TO BE. VEHICLES NO COUNT WE WANT OUR MONEY BACK. WE HAD A WASHING MACHINE IT WAS WORKED ON 4 TIMES THE FIFTH TIME IT ACTED UP THEY REPLACED IT WITH A NEW ONE. WHAT WOULD YOU DO IF YOU WERE LOCKED IN YOUR VEHICLE . I HAVE VIDEO OF IT ON CELL PHONE. THE VEHICLE WAS PURCHASED NEW FROM DEALER. *TR UPDATED 02/06/14. *JB UPDATED 02/19/15. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510771May 6, 2013
STEERING
IN MORNING AFTER WAITING FOR COOLANT TO GET TO 85 DEGREES I BACK OUT OF DRIVEWAY AND PULL FORWARD POWER STEERING MESSAGE ON DASH LIGHTS UP AND SO I PULL OVER TURN OFF ENGINE COUNT TO FIVE RESTART ENGINE NO PROBLEM NEXT STOP SIGN POWER STEERING LIGHTS UP AGAIN . TURN OFF ENGINE COUNT TO 5 AND RESTART ENGINE WORKS FINE FOR ABOUT 30 MINUTES AND REPEATS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510876May 6, 2013
STEERING
POWER STEERING CUT OUT WHILE DRIVING APPROXIMATELY 5 MPH WHILE APPROACHING INTERSECTION. AFTER STOPPING AT THE INTERSECTION, I TURNED THE ENGINE OFF AND RESTARTED THE ENGINE THEN THE POWER STEERING RETURNED. THE POWER STEERING CONTINUED TO CUT OUT REPEATEDLY AT INTERVALS OF 3 TO 5 MINUTES, AND RETURNED AFTER RESTARTING. INQUIRY OF HHR FORUMS REVEALED THAT PROBLEM IS THE OVERHEATING OF A FAULTY ELECTRIC POWER STEERING MOTOR (PART NUMBERS OLD: 20995579 AND NEW: 19257875). THESE ARE THE SAME PART NUMBERS FOR THE POWER STEERING MOTORS USED IN OTHER GM MODELS (COBALT & G5) WHICH HAVE BEEN RECALLED BY GM AS A RESULT OF THE NHTSA INVESTIGATIONS. ONE HAS TO WONDER WHY RECALLS WEREN'T ISSUED FOR ALL VEHICLE MODELS USING THE SAME DEFECTIVE PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510099April 30, 2013
STEERING
"POWER STEERING" WARNING DISPLAYS ON DASH ALONG WITH AUDIBLE TONE FOLLOWED BY POWER STEERING CUTTING OUT LEAVING VEHICLE VERY DIFFICULT TO STEER. HAPPENS RANDOMLY AND WITHOUT WARNING. SHUTTING VEHICLE OFF AND RESTARTING CORRECTS THE PROBLEM BUT ONLY TEMPORARILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507474April 8, 2013
SERVICE BRAKES
THERE WAS NOT A SINGLE INCIDENT THAT I COULD DOCUMENT THE MILEAGE AND MPH.THE PROBLEM WAS MOST NOTICEABLE AND FRIGHTENING WHEN GOING DOWN AN EXTENDED STRETCH OF RELATIVELY STEEP GRADE IN THE MOUNTAINS AT A SPEED OF 45 - 50 MPH. THE PROBLEM IS VIBRATION WITH THE BRAKES. THE CAR BEGAN SHAKING WHEN APPLYING THE BRAKES IN THE SUMMER 2011. WE HAD THE ROTORS (I THINK THIS IS THE PART) TURNED SOMETIME SHORTLY BEFORE SEPT 25, 2011 AND THE PROBLEM RETURNED AT A LOW LEVEL VERY SOON AFTER AND GRADUALLY INCREASED. WE HAD THE SAME PROCEDURE DONE IN AUGUST 2012 AT A MILEAGE OF 52,000. THE PROBLEM RETURNED IN FEBRUARY 2013 WHEN THE MILEAGE WAS PROBABLY AROUND 60,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505245April 1, 2013
STEERING
WHILE DRIVING, THE POWER STEERING GOES OUT. I BOUGHT THIS CAR FOR MY SON. MY CHILD. I AM UPSET BECAUSE NOW THIS HAS HAPPENED, I RESEARCHED ONLINE AND I SEE THE HHR HAD A RECALL FOR STEERING ISSUES BUT FOR SOME REASON, THE 2008 IS NOT INCLUDED. NOW I HAVE TO PAY AN ASTRONOMICAL AMOUNT OF MONEY TO FIX THIS CAR AS IT IS NO LONGER UNDER WARRANTY. THE POWER STEERING GOES OUT WHILE DRIVING. IT WILL THEN RETURN AND AT ANY MOMENT, IT GOES OUT AGAIN. NOT HAPPY.UNSAFE. WHY IS THE 2008 NOT INCLUDED IN THE RECALL? WHAT IF MY CHILD IS DRIVING, THE STEERING GOES OUT AND HE ENDS UP HAVING NO CONTROL? THE VEHICLE ESTIMATED SPEED IS ONLY THE FIRST TIME IT HAPPENED ON THE EXPRESSWAY. IT HAS WENT OUT AT ALL SPEEDS. WE TOOK IT TO A SHOP AND THEY COULDN'T FIND ANYTHING WRONG, WE LEFT AND IT STARTED HAPPENING AGAIN. NOW IT'S COSTING EVEN MORE MONEY TO TAKE IT BACK, GET TO THE BOTTOM OF IT, AND REPAIR IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504882March 28, 2013
ENGINE
EXHAUST FUMES COMING INTO CABIN WHEN HEATER IS TURNED ON. CAUSED BY FAULTY, CRACKED FLEX JOINT ON DOWNPIPE, CONNECTED TO EXHAUST MANIFOLD. HAVE TO RIDE WITH WINDOWS CRACKED FOR FRESH AIR. GM REFUSED TO REPAIR. STATED OUTSIDE 80,000 MILE EMISSIONS WARRANTY. CAR HAS 82,419 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504192March 22, 2013
STEERING
WHILE DRIVING HOME ON THE HIGHWAY THE POWER STEERING WENT OUT AND IT BECAME VERY HARD TO STEER, I WAS VERY LUCKY I WASN'T ON A CURVEY ROAD,OR I WOULD HAVE HAD AN ACCIDENT. I PULLED OFF THE ROAD AND TURNED MY HHR OFF, THEN BACK ON AND THE STEERING WAS BACK TO NORMAL. I CONTINUED MY WAY BACK HOME AND ABOUT TEN MINUTES LATER IT HAPPENED AGAIN. I PULLED OVER AND TURNED MY HHR OFF AND RESTARTED IT. AGAIN EVERYTHING WAS BACK TO NORMAL. SINCE THEN IT HAS HAPPENED UNEXPECTEDLY SEVERAL TIMES A WEEK. I WISH THERE WAS A RECALL SO I COULD REPAIR THIS MALFUNCTIONING STEERING MOTOR. THE DEALER WANTS AROUND $800.00 TO DO THE WORK. I AM NOW AFRAID TO DRIVE MY HHR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503446March 18, 2013
STEERING
MY 2008 CHEVROLET HHR HAS DEVELOPED AN INTERMITTENT STEERING POWER ASSIST FAILURE. IT FIRST OCCURRED A WEEK AGO UPON START UP. I DROVE IT A FEW MILES, AFRAID TO TURN IT OFF FOR FEAR I WOULDN'T BE ABLE TO DRIVE IT HOME UPON RESTARTING. UPON RESTARTING IN MY DRIVEWAY, THE PROBLEM WAS GONE. NOW, A WEEK LATER AND WITH MY DAUGHTER BORROWING THE CAR TO DRIVE TO WORK IN A SNOWSTORM, THE PROBLEM RESURFACED AS SHE WAS DRIVING! I SEE THERE ARE NUMEROUS OTHER COMPLAINTS OF THIS PROBLEM BEING REPORTED DAILY. WHY IS THIS ISSUE NOT BEING DEALT WITH BY THE MANUFACTURER? WTF! I CANNOT AFFORD THE EXPENSE AT THE MOMENT, SO THE CAR IS CURRENTLY BEING DRIVEN WITH THIS UNSAFE CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500960March 1, 2013
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE STEERING WHEEL SEIZED AND BECAME HARD TO TURN. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495521January 25, 2013
TIRES, LATCHES/LOCKS/LINKAGES, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
2008 CHEVROLET HHR. DOOR LOCKS STICK. VEHICLE HAS LOCKED ME IN. DOOR LOCKS STILL STICK. HAS BEEN IN DEALER EIGHT TIMES WHERE PURCHASED TO BE FIXED. PURCHASED NEW .HAVE ALL WORK ORDERS .ALSO HAVE HAD TROUBLE WITH RADIO AND TIRE PRESSURE . WE HAVE VIDEO OF ME BEING LOCKED IN VEHICLE AND DOOR LOCKS STICKING. WE PURCHASED THE 2008 HHR IN GOOD FAITH THE DOOR LOCKS HAVE GIVEN US TROUBLE FROM DAY ONE OF PURCHASE. GM HAD PEOPLE COME FROM MAIN OFFICE TO DEALER THEY HAVE SEEN THE WORK ORDERS AND VIDEO OF DOOR LOCKS STICKING. REP. FROM GM TOLD ME I COULD ALWAYS CLIMB OUT THE WINDOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494601January 24, 2013
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHEN SHE ATTEMPTED TO GET OUT OF THE VEHICLE THE DOORS WOULD LOCK. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND WAS TOLD THE ACTUATOR AND LOCKS NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 15,663. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493650January 21, 2013
STEERING
WHILE DRIVING ON THE ROAD TO WORK, THE DISPLAY MESSAGE CENTER SAID POWER STEERING THEN THERE WAS NO POWER STEERING. IT HAPPENED TWICE THAT DAY BUT AFTER THE CAR WAS SHUT OFF AND COOLED DOWN IT DID NOT COME ON. THE DAY AFTER IT HAPPENED AGAIN BUT STAYED ON LONGER. WHEN THE CAR WAS BROUGHT INTO THE DEALERSHIP ON 12/31/12 THEY TOLD US IT COULD BE THE POWER STEERING MOTOR OR THE STEERING COLUMN WITCH THEY BOTH WERE NOT UNDER WARRANTY . IT KEEP HAPPENING WITH THE CAR FOR A WEEK. I THEN BROUGHT MY CAR TO MY MECHANIC ON 1/4/13 AND HE REPLACED THE POWER STEERING MOTOR AND IT HAS NOT HAPPEN SENSE. BEFORE I BROUGHT MY CAR TO HIM I WENT ONLINE TO SEE IF THERE WAS ANYONE ELSE WITH THE SAME PROBLEM AND WHAT THEY DID IT FIX IT. THAT'S HOW I FOUND OUT IT WASN'T JUST MY CAR THAT THIS HAS HAPPEN TO THAT THERE WAS A LOT OF OTHER PEOPLE WHO HAVE HAD THE SAME PROBLEM. THANKFULLY WE WERE ABLE TO CONTROL THE CAR AND NOT GET INTO AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492901January 14, 2013
STEERING
WHILE DRIVING POWER STEERING WENT OUT DASH INDICATOR STATED POWER STEERING FAILURE, PULLED OVER SHUT OFF CAR INSPECTED FOR ANY SIGNS OF PROBLEM, RESTARTED CAR POWER STEERING WAS BACK, CONTINUED TRIP SAME THING OCCURRED 15-20 MINUTES LATER SAME RESULT SAME PROCESS READING A LOT ABOUT RECALL ON COBALT USING SAME MOTOR AND RECALL IN CANADA FOR SAME PROBLEM. RESEARCHING PART TO FIX CAN;T WAIT UNTIL A US RECALL.ON YOUR SIGHT MANY PEOPLE ARE HAVING THE SAME ISSUES AS MYSELF. WHY NO INVESTIGATION PUZZLES ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491984January 9, 2013
STEERING:ELECTRIC POWER ASSIST SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE POWER STEERING ASSIST FAILED AS THE CONTACT WAS ATTEMPTING A TURN . THE FAILURE INCREASED HE CONTACT'S STEERING ABILITY HOWEVER, THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC FOR INSPECTION BUT THE MECHANIC DID NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 39,000. UPDATED 02/20/13*LJ THE ELECTRIC POWER STEERING MOTOR WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492013January 9, 2013
STEERING
THE WARNING INDICATOR FOR THE POWER STEERING ON MY 2008 CHEVROLET HHR WENT ON AS I WAS LEAVING A PARKING LOT. BECAUSE I WAS NOT FAR FROM HOME, I DROVE HOME VERY SLOWLY WITHOUT POWER STEERING. WHEN I TURNED THE VEHICLE ON AGAIN, IT WAS FINE. SINCE THEN, THE POWER STEERING HAS GONE OUT WHILE I AM DRIVING, AND I HAVE TO PULL OFF THE ROAD AND RESTART MY VEHICLE TO GET IT TO OPERATE AGAIN. ON MY LAST TRIP, WHICH WAS APPROXIMATELY 40 MINUTES WITH VERY FEW TURNS (HIGHWAY DRIVING), THE POWER STEERING WENT OUT FOUR TIMES. I HAVE BEEN TOLD THAT GM RECALLED THE POWER STEERING MOTOR ON THE CHEVY COBALT AND SATURN ION, WHICH IS THE EXACT SAME PART AS THE HHR. THIS ISSUE IS UNSAFE, AND THE CONSEQUENCES COULD BE DANGEROUS IF THE POWER STEERING GOES OUT WHEN SOMEONE IS NOT EXPECTING IT OR TRAVELING AT HIGH SPEEDS (OR IF THEY ARE TOO YOUNG TO REMEMBER CARS WITHOUT POWER STEERING). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491829January 8, 2013
ELECTRICAL SYSTEM
IT WOULD NOT SHUT OFF. I CANNOT TURN THE KEY. I RECEIVED A RECALL NOTICE IN OCTOBER, BUT THEY SAID IT WAS NOT MY CAR. THEY REFUSE TO FIX IT BECAUSE IT HAS TOO MANY MILES AND IT IS RULED A COURTESY THING NOT AN OFFICIAL RECALL. I AM NOT HAPPY,AND HAVE TO DISCONNECT WIRES UNDER THE HOOD TO SHUT IT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491283January 3, 2013
LATCHES/LOCKS/LINKAGES
CPSC#I12C0371A. 2008 CHEVROLET HHR. CONSUMER STATED AFTER ONLY HAVING THE CAR FOR A YEAR SHE HAD TROUBLE WITH DOOR LOCKS STICKING. *LN THE CONSUMER STATED ON ONE OCCASION, SHE AND HER HUSBAND WERE LOCKED INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER SEVEN TIMES FOR THE DOOR LOCK PROBLEM. THE CONSUMER WAS FORCED TO SETTLE WITH GM THROUGH AN ATTORNEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490464December 29, 2012
STEERING
POWER STEERING KEEPS GOING OUT. USUALLY WHEN TURNING. THE FIRST TIME IT WENT OUT, I WAS DRIVING 45 MPH AND IT WENT OUT WHILE I WAS ROUNDING A CURVE, AND I ALMOST HIT A TREE BECAUSE I WAS UNAWARE THAT IT WAS GOING TO DO THIS. AFTER THAT, IT WENT OUT ABOUT 2-3 TIMES A WEEK, EVERYTIME WHEN MAKING A TURN. I WENT TO HAVE IT LOOKED AT AND MY MECHANIC SAID THAT HE COULDN'T FIND ANYTHING WRONG WITH THE POWER STEERING AND TO REPORT THIS PROBLEM AS HE HAS SEEN THIS IN A FEW OTHER HHRS THAT HE HAS WORKED ON. IT IS VERY DANGEROUS AND BECAUSE OF IT UNPREDICTABILITY, I AM ALWAYS AFRAID TO DRIVE MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489085December 18, 2012
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES, AIR BAGS
DOOR LOCKS STICK. HAVE BEEN LOCKED IN VEHICLE. REPORTED TO GM THEY DO NOT FEEL DOOR LOCKS STICKING DANGEROUS. BEEN IN DEALER WERE PURCHASED 7 TIMES FOR DOOR LOCKS TO BE FIXED. DOOR LOCKS STILL STICKING. WAS FORCED TO SIGN A COMPLAINT LETTER WITH GM WITH LEMON LAW ATTORNEY. WE FEEL THAT VEHICLE CAN NEVER BE FIXED. STILL HAVING TROUBLE WITH DOOR LOCKS. VIDEO OF BEING LOCKED IN .WAS PURCHASED NEW. WE FEEL WE HAVE DONE OUR PART TAKING BACK TO DEALER TO BE FIXED. THEY ARE UNABLE TO FIX DEFECTS. *TR THE CONSUMER RECEIVED A RECALL LETTER, REGARDING DEFECTIVE AIR BAGS. HOWEVER, THE PARTS WERE NOT AVAILABLE. UPDATED 01/09/17.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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